Perfect location and amazing staff”

Staff was incredibly friendly. We tried our luck checking in early, and as luck would have it, they were not at their normal high volume so we were able to check in a few hours early. Not only that, they upgraded our room for free. We had a pretty great view of uptown Houston. It was located only minutes away from the Houston Improv Theater (which we were there for). It was also only minutes from all other places/activities we chose to do. It was my first time staying in this hotel, and it far exceeded my expectations. I’d absolutely stay here again, even without that free upgrade.

Favorite hotel in Houston ”

This is my wife's favorite Hotel in Houston she likes it because the beds are comfortable the staff is very nice we always feel comfortable when we go there

Very nice hotel”

Used all the facilities. Good gym. Decent pool if not busy, small. Good coffee shop and also a bar with menu items that are priced reasonably. Friendly and helpful staff. Overall, very good, recommend.

Great stay!”

Beautiful hotel and really nice and clean rooms. Vasuj hooked us up with a room on the 20th floor with a spectacular view! Thank you! Would definitely stayagain.

No valet and no one to help with luggage ”

Be prepared to self park your own car, take care of all your luggage. I understand the rooms only being cleaned after you leave because Covid . I understand WHY no valet or anyone to help you because of Covid. But DONT advertise on your website that these are services offered! I really don’t know what people with disabilities would do. The hotel is very nice however. Everything else was good.

THIN WALLS”

The facilities are very nice. Clean rooms. Only problem was that I had very noisy guests adjacent to my room. They were awake and partying until 3 am when I finally called the front desk to complain

Exceptional ”

Self parking was s great feature

Stay at Sonesta”

Nice spacious room, helpful staff

Exceptional”

Be aware of $25 parking fee

A nice hotel that needs some attention in a hurry”

The cleanliness can get some improvement. The corners around the rooms were dirty and the carpet had stains. The bathroom was leaking water on the counter and around the bathtub. Nice decor in the rooms nice comfortable bed. The staff very friendly and professional. The location was great. Breakfast was decent but not for $25

Big family travel ”

Loved the hotel, the location. I also loved the fact the hotel is pet friendly! The front desk personnel is amazing! I bugged him several times regarding my bill, he did not answer me rudely. He was nice! I wish I would have gotten his name to I can tell his manager what an amazing employee he has! Overall a wonderful stay! The only thing I have to say is breakfast is a little pricey.

Amazing ”

Beautiful hotel prime location $26 dollar parking and $50 deposit were the only downside

Good”

Hotel lobby beautiful but rooms dirty, headboards peeling and fake leather on pillows and bathrooms not cleaned sufficiently, grease and some unknown liquid on on walls. No movies that can be rented as on advertised internet. No program guide for tv-never knew wants on the TV. Staff caused Major upset to my caretaker during the day off my surgery because they were forcing her to pack up my belongings that i paid an extra night to get set up before surgery to move rooms. Staff were very good except for the member who started the room change.

Love this Hotel”

I came with my 13 y/o daughter and our stay was great. The room was clean and so nice. The view was amazing. The staff are so sweet. Parking is safe. The next time I come to Houston I won’t even think twice about staying somewhere different. Thank you so much for making our birthday special it meant everything to us.

Exceptional”

Excellent hotel definitely recommend

FAR FROM ROYAL”

Hotel is in need of deep shakedown. Beat up furniture in the lounge carpets throughout the hotel including the room need a deep shampoo/change shower tub needs updating. Wouldn't recommend nor will stay again.

Todo ok”

A pesar de estar en pandemia hicieron su mejor esfuerzo

性价比较高”

酒店的服务人员态度一般； 地理位置较好，靠近shopping mall，步行可以过去。

整體很不錯喔!”

優點： 1. 環境乾淨，櫃檯員工有會說中文的人員，且旅店內的大家態度很友善。 2. 房內裝潢很漂亮，入住感覺很舒服。 3. 有免費接駁車到離飯店3英里的地方。 缺點： 1. 我旅遊這麼久，遇到第一間居然四星級飯店沒有附牙刷牙膏!! 有點小傻眼，只好自己出去買。 2. 免費接駁車回飯店時要自己打電話給旅店，每次轉接都要等很久，然後安排司機也要等15分鐘以上，某次在我打了7通電話都叫不到車後我就只好自己走回飯店。