Royal St Andrews Hotel Spa and Conference Centre

19 St. Andrews Road, West Bank, Port Alfred, South Africa, 6170 - See map
Free Wi-Fi
9.1
Exceptional
/10
(388 reviews)See what guests said
Food & Dining3
Breakfast2
Housekeeping1
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Royal St Andrews Hotel Spa and Conference Centre

"Good location, wonderful staff (shout out to Zozo!), delicious breakfasts, luxurious rooms and beautiful grounds Would love to go back"

Carin - January 3, 2020

 Royal St Andrews Hotel Spa and Conference Centre
Interior view Royal St Andrews Hotel Spa and Conference Centre
Interior view Royal St Andrews Hotel Spa and Conference Centre
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8.8

Excellent

Location rating score

Excellent location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 388 reviews
Exceptional cleanliness
9.0 rating for cleanliness
Exceptional service
9.0 rating for service

Overall one of the nicer hotels we found on our trip across South Africa.

Andrew | April 25, 2018

The room is stunning and very well made up.

Andrew | April 25, 2018

Very clean and nicely updated.

Andrew | April 25, 2018

Breakfast is also very nice.

Andrew | April 25, 2018

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Currency exchange

  • Sauna

  • Daily housekeeping

Value for money8.8
Location rating8.8

Rooms available at Royal St Andrews Hotel Spa and Conference Centre

Luxury Room - Garden Facing
Luxury Room - Garden Facing
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Deluxe Double Room with Balcony
Deluxe Double Room with Balcony
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Superior Suite
Superior Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 queen bed
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Standard Luxury Room
Standard Luxury Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 double bed or 2 single be...
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Large Double or Twin Room
Large Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 1 queen bed
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Double Standard
Double Standard
...
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    Special Deal
    Special Deal
    ...
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      Double Deluxe
      Double Deluxe
      ...
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        Executive Double or Twin Room, 1 King Bed, Ensuite
        Executive Double or Twin Room, 1 King Bed, Ensuite
        ...
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          What people love about Royal St Andrews Hotel Spa and Conference Centre

          • 8.8
            Excellent
            Staff 

            "Breakfast was very nice and staff are friendly and helpful."

            Karen

            |

            February 10, 2020

          • 8.4
            Excellent

            "In overall, the management was able resolve all our issues."

            Laureta

            |

            August 12, 2019

          • 8.8
            Excellent

            "It was a comfortablevstay and i will definitely be bach"

            Lashley

            |

            October 12, 2019

          Property ranking|Compared to 66 Port Alfred properties
          See all rankings
          Review score - United States
          9.8/10
          Service score
          8.9/10
          Cleanliness score
          8.9/10
          Value for money score
          8.6/10
          Better than
          98
          %
          of Port Alfred properties
          Better than
          95
          %
          of Port Alfred properties
          Better than
          94
          %
          of Port Alfred properties
          Better than
          92
          %
          of Port Alfred properties
          Up to 30% off with Agoda Insider Deals!

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          Overall rating:
          9.1
          Exceptional
          388 reviews
          Cleanliness
          9.0
          Facilities
          8.9
          Location
          8.8
          Read all reviews >
          What travelers say they love:
          We enjoyed our evenings sitting next to a cosy fireplace whi...
          Laureta from South Africa
          Couple
          More about Royal St Andrews Hotel Spa and Conference Centre

          More about Royal St Andrews Hotel Spa and Conference Centre

          Designed for both business and leisure travel, Royal St Andrews Hotel Spa and Conference Centre is ideally situated in West Bank; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

          Take advantage of a wealth of unrivaled services and amenities at this Port Alfred hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, laundromat can be enjoyed at the hotel.

          All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers an excellent variety of recreational facilities, including fitness center, golf course (within 3 km), fishing. Royal St Andrews Hotel Spa and Conference Centre is your one-stop destination for quality hotel accommodations in Port Alfred.

          Show less

          Most talked about facilities

          Breakfast
          1 mention
          Housekeeping
          1 mention

          What they offer

          10.0
          Exceptional

          "We had a wonderful stay at the Royal St Andrews Hotel in Por..."

          Carin

          |

          January 3, 2020

          View all reviews
          Show less

          Food and dining

          Breakfast options

          Full English/Irish

          Restaurants on site

          The Highlander Pub
          Cuisine:British
          Menu:Buffet
          The Thistle Restuarant - Dress Smart Casual. No Under 10.
          Cuisine:International
          Menu:Buffet

          Property's guest policies

          Show less

          Some helpful facts

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          Reviews of Royal St Andrews Hotel Spa and Conference Centre from real guests

          Overall rating
          9.1
          Exceptional
          From 388 reviews
          9.4Room comfort and quality
          9.3Cleanliness
          9.3Service
          Agoda Reviews (34)Booking.com Reviews (354)
          Rating via Agoda8.9
          /
          10
          Excellent
          Cleanliness9.0
          Facilities8.9
          Location8.8
          Service9.0
          Value for money8.8
          High score for Port Alfred
          Rating
          9+ Exceptional (7)
          8-9 Excellent (5)
          7-8 Very Good (1)
          6-7 Good (1)
          <6 Below Expectation (0)
          Time of the year
          Mar - May (1)
          Jun - Aug (2)
          Sep - Nov (6)
          Dec - Feb (5)
          All guests (34)

          Show reviews that mention 

          Showing 14 verified guest comments
          8.4
          Excellent
          Laureta from South Africa
          Couple
          Stayed 2 nights in August 2019

          The stay was quite blissful and memorable. ”

          This hotel is the best around Port Alfred. However, the only challenge was transportation around the area. R50 is the std price around the area. Airport trans was R800. Transport is monopolized. We’ve spent a fortune. Initially we booked for a room with a shower. Later we send several requests for the one with a bathtub. Upon arrival we were charged additional R1200 for an upgrade. The hotel failed to respond to all our enquiries. Their communicatio was vital because we could have planned differently. Also, they need to be flexible with early check ins and breakfast rules. In overall, the management was able resolve all our issues. The rooms are clean and very classy. We didn’t want to get out of bed. Champagne breakfast was all. Any meal that we had was scrumptious. We enjoyed our evenings sitting next to a cosy fireplace while sipping wine. We were spoilt with daily complimentary Amarula and biscuits. The staff was friendly, respectful and responsive.

          Reviewed August 12, 2019
          6.8
          Good
          Janin from South Africa
          Couple
          Stayed 2 nights in December 2016

          Christmas break”

          We stayed at the Royal St Andrews Hotel for 2 days during the Christmas holidays. We had a pleasant stay and most of the staff were friendly and professional. The breakfasts were truly delicious. We visited the hotel pub twice due to its convenient proximity and I must say both times we were disappointed in the quality of the service. The food was good though which made up for it. The wifi in our room was very slow and basically unusable. The room was nice and big though and well equipped. Overall we were satisfied (but not blown away) by this hotel.

          Reviewed January 03, 2017
          9.6
          Exceptional
          Andrew from United States
          Couple
          Stayed 2 nights in April 2018

          Wonderful Hotel”

          Overall one of the nicer hotels we found on our trip across South Africa. The room is stunning and very well made up. Very clean and nicely updated. Breakfast is also very nice. We did not make use of the spa or golf facilities, but these are also available if that's you're thing. The location is very nice - about a 10 minute walk or 2 minute drive from the beach, but there are no beach views. The only issue we had (which was very minor) was that the doors seem quite heavy and require a good shove to open/close which can lead to some door slamming. Overall a wonderful spot with top notch facilities and staff.

          Reviewed April 25, 2018
          7.2
          Very good
          Elri from South Africa
          Couple
          Stayed 2 nights in November 2019

          Expected more for the price paid and special room booked”

          I the honeymoon suite, but after been given our room, we realized that it was not the honeymoon suite, but a room R1500 cheaper. Although the room was lovely, it was not what I paid for and asked for. It was my husband's birthday and I wanted to spoil him. When I complained I was told that the honeymoon suite was occupied. I insisted that I book weeks before and already paid for that room and the services that come with it. We were eventually moved to the honeymoon room. I insisted again that I book a suite and expect a suite. They then unlocked another door which lead to what I suppose is a family unit, as it had a couch bed and an extra bathroom. We were happy to accept that and got the promised wine delivered to the room. We received a turn down service with a glass of liqueur each and a chocolate next to the bed. Things were looking up, but the next evening, none of these services were provided; no chocolate etc. No mention was ever made to congratulate my husband.

          Reviewed November 07, 2019
          8.8
          Excellent
          Lashley from South Africa
          Couple
          Stayed 2 nights in October 2019

          The staff was amazing ”

          It was an amazing stay. Foodvat The Highlander food was fantastic. It was a comfortablevstay and i will definitely be bach

          Reviewed October 12, 2019
          8.4
          Excellent
          Asanda from South Africa
          Couple
          Luxury Room - Garden Facing
          Stayed 2 nights in September 2017

          Excellent”

          Hotel very tidy, breakfast lovely, beds comfortable

          Reviewed September 29, 2017
          10.0
          Exceptional
          Sibongile from South Africa
          Couple
          Stayed 1 night in October 2019

          Great reception, variety of dining option, tranquil surroundings, ”

          Staff attitude both in the various thristle and highlander. Great food

          Reviewed October 07, 2019
          8.8
          Excellent
          Diane from South Africa
          Couple
          Stayed 1 night in July 2019

          Mr Jimmy Emslie”

          Fantastic stay especially seeing we got a winter special. Great stay. Very friendly staff all over!! Pub grub was very good.

          Reviewed July 17, 2019
          10.0
          Exceptional
          Siyanda
          Family with teens
          Luxury Room - Garden Facing
          Stayed 1 night in December 2018

          Received the best service ever.”

          Friendly staff, very clean everywhere. Going to go back again.

          Reviewed January 02, 2019
          10.0
          Exceptional
          Kirsten from South Africa
          Couple
          Double Standard
          Stayed 1 night in November 2020

          Exceptional”

          Excellent venue and nothing too much trouble for friendly staff! Breakfast was an exceptional experience. I would definitely recommend them👌🏻

          Reviewed November 09, 2020
          10.0
          Exceptional
          Khazimla from South Africa
          Family with young children
          Standard Luxury Room
          Stayed 2 nights in February 2020

          100%”

          Superb

          Reviewed February 24, 2020
          8.8
          Excellent
          Karen from South Africa
          Solo traveler
          Standard Luxury Room
          Stayed 2 nights in February 2020

          A very lovely visit”

          The rooms are spacious and very well designed. Breakfast was very nice and staff are friendly and helpful. Loved the outdoor pool. Thank you.

          Reviewed February 10, 2020
          10.0
          Exceptional
          Carin from South Africa
          Family with teens
          Stayed 4 nights in December 2019

          Exceptional”

          We had a wonderful stay at the Royal St Andrews Hotel in Port Alfred. Good location, wonderful staff (shout out to Zozo!), delicious breakfasts, luxurious rooms and beautiful grounds Would love to go back

          Reviewed January 03, 2020
          9.2
          Exceptional
          nombulelo from South Africa
          Group
          Stayed 2 nights in November 2019

          The house keeping needs to be improved though. Rooms are neat when you come In but during ur stay no”

          The food and staff friendliness.

          Reviewed December 04, 2019
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