Royale Chulan Bukit Bintang
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7.3
Very good
29.8% this month
/10
(9443 reviews)See what guests said
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8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Sarawak Paradise in Borneo20 m
  • Old Asia60 m
  • Sun Complex80 m
  • Low Yat Plaza140 m
  • Kelvin Gems150 m
  • Plaza Low Yat (IT Mall)170 m
  • 21st Century Internet170 m
  • Imbi Monorail Station180 m
  • STA Travel230 m
  • Jalan Alor (Food Street)230 m
  • Free Wi-Fi

    Royale Chulan Bukit Bintang

    Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
    "I have been staying at this hotel for a few times before and am happy with my stay, especially as the location is great."
    Sang G. - August 22, 2018
    Very good comfort
    7.2 room quality and comfort
    Very good cleanliness
    7.1 rating for cleanliness
    • 220 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 365 times | 7 travelers are looking at this property right now

    Property ranking|Compared to 13,125 Kuala Lumpur properties
    See all rankings
    Location score
    8.5/10
    Room comfort score
    7.2/10
    Review score - United States
    7.3/10
    Couples review score
    7.4/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Value for money7.2
    Distance to city center1 km
    Location rating8.5
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.2 km

    Rooms available at Royale Chulan Bukit Bintang

    Executive Suite
    Executive Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe Club
    Deluxe Club
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Family room
    Family room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    Enter dates to see prices
    Suite Executive
    Suite Executive
    ...
    • Room size: 55 m²/592 ft²
    Enter dates to see prices
    Family
    Family
    ...
    • Room size: 41 m²/441 ft²
    • City view
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 27 m²/291 ft²
    • City view
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    Twin Superior
    Twin Superior
    ...
    • Room size: 27 m²/291 ft²
    Enter dates to see prices
    Twin Club Deluxe
    Twin Club Deluxe
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Royale Chulan Bukit Bintang?

    Check-in at Royale Chulan Bukit Bintang starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability.

    How do I get to Royale Chulan Bukit Bintang?

    If you would like to drive to Royale Chulan Bukit Bintang, a car park is available.

    Is breakfast offered at Royale Chulan Bukit Bintang?

    Buffet breakfast is offered at Royale Chulan Bukit Bintang from 6:30 AM to 10:30 AM. Royale Chulan Bukit Bintang serves continental breakfast. There is an additional charge of 41 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Royale Chulan Bukit Bintang?

    Royale Chulan Bukit Bintang has an in-house restaurant for hungry guests to dine-in. Sunflowers Brasserie comes highly recommended by the property. The finest international cuisine is served at the restaurant. You can satisfy your large appetite at the restaurant"s all-you-can-eat buffet.

    Can special events be hosted at Royale Chulan Bukit Bintang?

    Special events such as weddings may be hosted at Royale Chulan Bukit Bintang. The property has outdoor and indoor venues that can hold up to 500 people. Choices of venues including outdoor poolside are available. Floral services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast and candlelit or private dinner before or after your event as part of your event package.
    The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as honeymoons.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Royale Chulan Bukit Bintang?

    On-site venues and convenient event services make Royale Chulan Bukit Bintang an ideal choice for hosting events such as meetings and conferences. The business venues at Royale Chulan Bukit Bintang can hold up to 150 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, Wi-Fi and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with snacks and soft drinks provided by Royale Chulan Bukit Bintang.
    Interested in hosting a business event? Let Royale Chulan Bukit Bintang know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Royale Chulan Bukit Bintang?

    Royale Chulan Bukit Bintang is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

    Show more questions
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    What people love about Royale Chulan Bukit Bintang

    • 8.0
      Very good
      Spaciousness

      "The room is spacious and clean."

      Anna

      |

      January 14, 2019

    • 8.0
      Very good
      Staff 

      "Friendly and cooperative staffs."

      Aishah

      |

      October 1, 2018

    • 7.6
      Very good
      Location

      "EXCELLENT LOCATION, VALUE OF MONEY, 4 STAR HOTEL IN 2 STAR PRICE, BRILLIANT"

      MUHAMMAD

      |

      October 15, 2018

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    More about Royale Chulan Bukit Bintang

    More about Royale Chulan Bukit Bintang

    8.8
    Excellent

    "Nice hotel and location."

    Farisha

    |

    January 12, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Great hotel, I will definately come again!"

    Abdul B.

    |

    January 13, 2019

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Pigs & Wolf
    60 m American, Asian
    The Counter
    60 m American, Cafe, Grill
    Johnny Rockets Malaysia
    80 m American, Diner, Fast food
    Asian cuisine
    Asian cuisine
    Restaurant Arrasiq.
    40 m Asian, Malaysian
    Rocku Yakiniku
    60 m Asian, Barbecue, Japanese
    Village Roast Duck
    60 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Mandarin Palace
    60 m Chinese
    Kedai Makanan Choi Keng
    130 m Chinese
    Hiding Mun Restaurant
    140 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Royale Chulan Bukit Bintang from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (9443)Booking.com Reviews (1989)
    7.3
    /
    10
    Very good
    29.8% this month
    Cleanliness7.1
    Facilities7.1
    Location8.5
    Room comfort and quality7.2
    Service7.1
    Value for money7.2
    Rating
    9+ Exceptional (845)
    8-9 Excellent (1242)
    7-8 Very Good (2265)
    6-7 Good (1467)
    <6 Below Expectation (1866)
    Time of the year
    Mar - May (1858)
    Jun - Aug (2162)
    Sep - Nov (1759)
    Dec - Feb (1906)
    All guests (9443)
    All room types
    All languages

    Show reviews that mention 

    Showing 7685 verified guest comments
    12345
    8.8
    Excellent
    Azleena from Malaysia
    Family with teens
    Deluxe
    Stayed 1 night in July 2019

    Good location but rooms need upgrqding.”

    Location is very strategic and happening. Staff is accommodating and pleasant. Room is spacious and good bedding. However, room is a bit old with peeled off wallpaper and furniture. Aircond is set to only one temperature as the controller is not functioning. Upgrading the room will make the stay more comfortable.

    Reviewed July 24, 2019

    Dear Azleena, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are glad to know that you generally enjoyed your stay and do take note that major renovation works will soon take place so stay tuned. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    7.2
    Very good
    SHU from Malaysia
    Family with young children
    Superior
    Stayed 1 night in July 2019

    Strategic location and worth”

    The hotel located at very strategic location, which is very near to Bukit Bintang, Jalan Alor and Berjaya Times Square. The imperfections are the bathroom's floor does not have hole for water outflow, forced user to stand inside the bathtub to shower. It is very inconvenient for the elders. Besides that, the car park lighting are not enough, not recommend to girls to access the car park alone.

    Reviewed July 22, 2019

    Dear Shu, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are glad to know that you enjoyed our location and apologise for any shortcomings regarding our water quality and the bathtub in your room - we are looking into ways to improve this. Please take note that our carpark is very safe as it is under 24 hour surveillance by our dedicated security team. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    8.0
    Excellent
    KHAIRIL from Malaysia
    Group
    Superior
    Stayed 1 night in June 2019

    very”

    nice n very good

    Reviewed July 24, 2019

    Dear Khairil, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are happy to know that we served you well. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    10.0
    Exceptional
    iTrain from Malaysia
    Business traveler
    Superior
    Stayed 3 nights in July 2019

    good”

    good

    Reviewed July 23, 2019

    Dear iTrain, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are happy to know that you enjoyed your stay with us. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    7.6
    Very good
    Waheb from Yemen
    Business traveler
    Superior
    Stayed 1 night in July 2019

    Very good”

    Should be more fixable in check out time. At least give up to 2 pm for emergency cases.

    Reviewed July 24, 2019

    Dear Waheb, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are certainly flexible regarding early checking in or extended checking our requests, but this is subject to availability and we hope for your kind understanding in the matter. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    8.4
    Excellent
    izana from Malaysia
    Family with young children
    Superior
    Stayed 1 night in July 2019

    Great location, ample car park”

    Cons : not very clean, hairs on carpet.

    Reviewed July 21, 2019

    Dear Izana, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are happy to note the positive points of your stay with us, and apologise for the bad especially for the hairs on the carpet - we will do our utmost to improve our cleanliness levels. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    5.6
    Rachel from Malaysia
    Couple
    Superior
    Stayed 3 nights in July 2019

    No smile at reception”

    I feel the receptionists doesn't smile much and can't work under pressure. There were long queue and one of them made stress faces instead of keeping it cool. Securities and the people near the door are all friendly. Indian lady sitting next to the receptionist can acknowledge customers that smile at her. She just go through files and computer. Maybe too stressed. I saw her couple of times. She didn't look nor smile. Over all stay is just okay. Nothing special.

    Reviewed July 17, 2019

    Dear Rachel, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are sorry to now that our Front Desk team did not reflect our core values during your stay with us, please be informed that the department concerned has been notified of your comments and they pledge to do their utmost to maintain courtesy and efficiency at all times from now on. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    9.2
    Exceptional
    Tan from Malaysia
    Business traveler
    Superior
    Stayed 1 night in July 2019

    Exceptional”

    Value for money

    Reviewed July 20, 2019

    Dear Tan, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are happy to know that you found your stay with us a pleasant one. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    8.0
    Excellent
    noor
    Couple
    Superior
    Stayed 1 night in April 2019

    Reception lady!”

    Everything was perfect! But the reception lady NurSyaqirah need to pratice more, Be friendly and always smile. Dont show your black face infront of guest if you wan to successful. Biar rambut keras jangan hati keras. If you happy, your guest also happy and feel selesa with your service.

    Reviewed April 30, 2019

    Dear Noor, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write a review on us. We take your comment seriously and we have already spoken to the team member that you referred to. While we apologise if we have inconvenienced you in any way, our staff members shall from now on carry nothing but cheerful smiles and attentiveness. Please do come by again soon.

    Responded April 30, 2019
    Royale Chulan Bukit Bintang
    7.2
    Very good
    Steven from Australia
    Solo traveler
    Deluxe
    Stayed 1 night in July 2019

    Great Hotel ”

    Good hotel in a great location Rooms are big,beds are really big and comfortable. Everything is within walking distance. Not noisy. I would stay here again

    Reviewed July 21, 2019

    Dear Steven, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are so glad to know that we served you well. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    6.8
    Good
    ahmad from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in July 2019

    Good hotel in the middle of KL”

    -Old hotel, needs some maintenance. -Air-condition not working, need to call maintenance twice to fix it -Water heater not working, sometime its too hot and sometime not hot at all -Carpet smell Goods -Breakfast is good -Close to Time Square, lowyat, bukit bintang

    Reviewed July 08, 2019

    Dear Ahmad, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are sorry to note about your negative experience with us, we shall do our utmost to improve. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    7.2
    Very good
    kamarasaman from Malaysia
    Couple
    Superior
    Stayed 1 night in July 2019

    Old but Strong ”

    Helpful staff (receptionist) it will be nice if just throw the smile at the guests. Received the room with the air-con not functioning After the maintenance staff tried to solve the problem but still not successful, only given another room after 5 hours of complaining. Breakfast is great and spread of food is good. Parking is free and spacious.

    Reviewed July 06, 2019

    Dear Kamarasaman, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are sorry to note of your experience regarding the delayed wait in receiving your replacement room and that we did not smile enough. We shall take your comments seriously and improve ourselves. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    6.8
    Good
    Khan from Maldives
    Family with teens
    Deluxe
    Stayed 4 nights in June 2019

    Relaxation ”

    Lobby was nice and reception people were good but I couldn’t get my 2nd room on time though I booked earlier. Deluxe rooms were very good with comfort bed and clean enough. Breakfast was below average and atleast 2 staffs should be present at egg counter bcz we had to wait for more than 30 minutes for one egg. We were feeling sad for that person who was cooking eggs.......it was like a punishment for him. Due shortage of staff, tables were not clean on time and delivery of clean utensils were very late. I think they should improve this area

    Reviewed July 04, 2019

    Dear Khan, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are glad to know that you enjoyed your stay and indeed, our Chef should be partnered in tandem to assist during peak breakfast hours. This is a rare occurrence due to understaffing at the time, with apologies. We shall certainly man our egg station better now. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    6.4
    Good
    Beng from Malaysia
    Business traveler
    Superior
    Stayed 2 nights in June 2019

    Disappointing from day 1”

    There are only two words to describe the hotel from walk way to room, dirty and smelly. Friendly cockroaches were common sight. Long waiting to get eggs during breakfast due to long queue. The only plus is the gym.

    Reviewed June 27, 2019
    9.2
    Exceptional
    Zainab from Malaysia
    Couple
    Executive Suite
    Stayed 3 nights in July 2019

    Front Desk”

    The front desk is ok but should be more friendly especially when customers are requesting help from the personnel.

    Reviewed July 19, 2019

    Dear Zainab, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are sorry for this, our Front Desk team will strive to improve service standards and to be efficient and courteous at all times. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    8.8
    Excellent
    Noraini from Malaysia
    Couple
    Superior
    Stayed 1 night in January 2019

    good location”

    good location with walking distance... i love to go to jalan alor.. theres so much fun there

    Reviewed July 16, 2019

    Dear Noraini, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are pleased to note of your pleasant stay with us. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    9.6
    Exceptional
    Darwin from Indonesia
    Couple
    Superior
    Stayed 2 nights in July 2019

    Good”

    Good location

    Reviewed July 15, 2019

    Dear Darwin, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are glad to know that we served you well. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    8.0
    Excellent
    ng from Malaysia
    Couple
    Superior
    Stayed 1 night in July 2019

    Clean and friendly ”

    Good location

    Reviewed July 15, 2019

    Dear Ng, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are so happy to know that you had a good stay with us. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    8.4
    Excellent
    SHAHIRAH from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in July 2019

    Excellent”

    my kids love the pool. we ask for floor mat which the housekeeping forgot to supply. Contacted the housekeeping and they said wanted to send....but we never get until we have checked out.

    Reviewed July 23, 2019

    Dear Shahirah, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write to us. We are sorry to know that Housekeeping failed to supply you with the bath mat as requested, this should have never happened. We will be more vigilant to our guests' needs. Please, do come again soon.

    Responded August 01, 2019
    Royale Chulan Bukit Bintang
    8.4
    Excellent
    louis from Mauritius
    Family with young children
    Superior
    Stayed 1 night in April 2018

    same same”

    Rooms are nice but would need a definite update! I think where a complete change is needed is for BREAKFAST! It has been the same for the past 10 years! No change in variety nor quality! The location is perfect but please update the food!!!

    Reviewed April 01, 2019

    Dear Louis, Greetings from Royale Chulan Bukit Bintang! Thank you for taking time to write a review on us. We are looking into serious renovation works to our hotel, therefore do stay tuned. As for Buffet Breakfast, we shall certainly look into ways to improve the selections. Please, do come again soon.

    Responded April 30, 2019
    Royale Chulan Bukit Bintang
    12345
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    Royale Chulan Bukit Bintang
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Imbi Monorail Station is within 0.18 km