Royale Chulan Damansara

No.2, Jalan PJU 7/3, Mutiara Damansara, Petaling Jaya, One Utama / Damansara, Kuala Lumpur, Malaysia, 47810 - See map
Free Wi-Fi
select your datePlease enter your stay dates to see price
Royale Chulan Damansara

"The outside view from the room is amazingly beautiful."

Syed - February 24, 2020

Deluxe  Royale Chulan Damansara
Lobby Royale Chulan Damansara
Interior view Royale Chulan Damansara
See all 41 photos
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Cathay Cineleisure 80 m
Surian Tower Elevated Car Park 140 m
Laundry Bar 200 m
Cold Storage IPC 290 m
Ikano Power Center 290 m
The Curve Mall 310 m
Sanctuary 320 m
IKEA Mall 460 m
Mutiara Damansara 560 m
KidZania Kuala Lumpur 560 m
Nearby landmarks
KL Bird Park 8.95 km
Central Market 9.7 km
Chinatown - Kuala Lumpur 9.9 km
Menara Kuala Lumpur 10.56 km
Jalan Alor 11.22 km
Petronas Twin Towers 11.46 km
KLCC - Bukit Bintang Pedestrian Walkway 11.53 km
Aquaria KLCC 11.61 km
Pavilion Kuala Lumpur 11.66 km
KLCC Park 11.77 km
8.8

Excellent

Location rating score

Excellent location
ParkingFREE

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.1
Distance to city center17.5 km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport7.1 km

Rooms available at Royale Chulan Damansara

Excellent
Room comfort & quality
8.5
Deluxe
Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Double or Twin Room
Club Double or Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Room
Premier Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Double or Twin Room
Premier Double or Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Club Deluxe
Club Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior
Superior
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room
Superior Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Room
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Royale Chulan Damansara?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royale Chulan Damansara?

Royale Chulan Damansara is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 340 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Royale Chulan Damansara also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Royale Chulan Damansara has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Royale Chulan Damansara?

Start your mornings right, with the continental and buffet breakfast options offered at Royale Chulan Damansara. Adults can enjoy breakfast offered with an additional charge of 55 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Royale Chulan Damansara?

Royale Chulan Damansara features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts is served using only quality ingredients. To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

Can special events be hosted at Royale Chulan Damansara?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Royale Chulan Damansara.

Can business events be hosted at Royale Chulan Damansara?

On-site venues and convenient event services make Royale Chulan Damansara an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Royale Chulan Damansara?

Royale Chulan Damansara does not permit smoking in any of its rooms, but allows smoking in designated areas.

Show more questions
See map
Explore the neighborhood

What people love about Royale Chulan Damansara

  • 8.4
    Excellent
    Location

    "Strategic location near to mrt and to food places."

    Ban

    |

    March 11, 2020

  • 10.0
    Exceptional

    "Would love to come again in the future"

    Fauziah

    |

    February 24, 2020

  • 8.0
    Very good

    "Overall it was a good stay for us."

    Norliyana

    |

    March 19, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
8.5/10
Location score
8.7/10
Review score - United States
7.6/10
Cleanliness score
8.2/10
Better than
99
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.2
Excellent
7,651 reviews
Cleanliness
8.2
Facilities
8.0
Location
8.8
Read all reviews >
What travelers say they love:
Loved the hotel ambience, spaciousness of the room.
Nur from Malaysia
Couple
More about Royale Chulan Damansara

More about Royale Chulan Damansara

Ideal for fun and relaxation, set in the heart of the triangle of Petaling Jaya, Royale Chulan Damansara is located Kota Damansara area of Kuala Lumpur. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Cathay Cineleisure, Ikano Power Center, and The Curve Mall. At Royale Chulan Damansara, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. The hotel features 370 beautifully appointed guest rooms, each including a coffee/tea maker, in-room safe, mini bar, shower, and desk. The hotel offers many unique recreational opportunities such as a fitness center, outdoor pool, and club for kids. With an ideal location and facilities to match, Royale Chulan Damansara hits the spot in many ways.

Show less

Most talked about facilities

Housekeeping
336 mentions
Breakfast
297 mentions
Swimming Pool
131 mentions
Food & Dining
114 mentions

What they offer

9.2
Exceptional

"Ample and guarded parking in the basement."

Syed

|

March 1, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Restaurants on site

Royale Coffee House
Cuisine:International, Malaysian
Menu:Buffet, A-la-carte
The Penguin Cafe
Cuisine:Malaysian
Menu:Buffet
The Skaters Cafe
Cuisine:International
Menu:Buffet
Minori Japanese Restaurant
Cuisine:Japanese
Menu:Buffet
The Harlequin Room
Cuisine:International
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
Dukes and Duchess
1.6 km American, Asian, Bar
The Morning After
4.5 km American, Cafe
Bricks & Barrels Hartamas
4.7 km American, Bar, Pub
Asian cuisine
Asian cuisine
lala chong seafood restaurant
1.1 km Asian, Chinese, Halal
Bora Asmara, Sungai Penchala
1.3 km Asian
Surisit The Thai Kopitiam
1.5 km Asian, Thai
Chinese cuisine
Chinese cuisine
Restaurant Sekmechoy
4.8 km Chinese
Golden Sweet Home Restaurant 唐人佳茶餐室
4.9 km Chinese
Sri Hartamas Hong Kong Kim Gary Restaurant
5.4 km Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Royale Chulan Damansara from real guests

Provided by verified guests of Agoda
Agoda Reviews (7651)Booking.com Reviews (1637)
8.2
/
10
Cleanliness8.2
Facilities8.0
Location8.8
Room comfort and quality8.5
Service7.9
Value for money8.1
High score for Kuala Lumpur
Rating
9+ Exceptional (1129)
8-9 Excellent (874)
7-8 Very Good (1279)
6-7 Good (445)
<6 Below Expectation (454)
Time of the year
Mar - May (772)
Jun - Aug (1081)
Sep - Nov (1058)
Dec - Feb (1270)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
All guests (7651)
All room types
All languages

Show reviews that mention 

Showing 4181 verified guest comments
12345
10.0
Exceptional
Nur from Singapore
Family with teens
Superior
Stayed 2 nights in November 2015

Luxuriously Royale”

Spacious, Best facilities, Friendly Staffs

I love this hotel so much! Reach the hotel quite late but the receptionist was nice but I guess he was tired as he seems a little cranky as he didn't respond to me and my parent's joke (cos we love to make people laugh), but he didn't respond but ohwells, it was like 2+am and we are all tired from work after a long drive. We then went in to our room and it was really spacious! The bathroom was huge, the bed was huge and comfortable! The breakfast was a huge spread!! and it was delicious!! and the shopping centre is only less than 1 minute walk away!! the foods are all superb! at night, there was live band performance and it was nice. the weather isn't hot. it feels so nice to be at royale chulan damansara. it feels away from city life. it's more relaxed. I am definitely coming back to royale chulan damansara.

Reviewed November 24, 2015
10.0
Exceptional
Engku from Malaysia
Family with young children
Superior
Stayed 1 night in June 2019

A good hotel next to few main shopping malls”

We chose to stay in this hotel coz we gonna have run event neaby at 1Utama Central park, since the price to stay in 1world hotel gonna cost a bomb, our decision to stay here is very worth the money. Reasonable price with good ambiance of the hotel. Nice room and deco. Good breakfast. Easy access to e@curve and the curve, walking distance to IPC shopping centre, IKEA and TESCO mutiara damansara. Yes, connecting with MRT station mutiara damansara too. Will consider to stay here again whenever we have something happenings around here. Thanks royale chulan damansara for our runcation cum rayacation over the weekend.

Reviewed June 29, 2019
10.0
Exceptional
Muhammad from Malaysia
Couple
Superior
Stayed 1 night in May 2014

comfortable and relaxing”

cleanliness, superd interior design, easy access to major shopping centers

the interior is fascinating, good colour scheme used accomplished with marvellous setting not only in the lobby but also the guest rooms. I specifically like the grand piano display in the lobby which give me a very romantic and tranquillity feeling that make my holidays even more relaxing. the sky bridges that linked the hotel to e-curve shopping centre has make my shopping experiences more handy and convenient where me and my family members could avoid having to walk under the sun or rain on the streets , besides it also save us a lot of time where the designated shopping centre is just adjacent to the hotel. apart from the above, the friendly and attentive hotel staffs have also made my stay at the royale chulan damansara hotel a memorable one, most of my requests are been attended promptly and sincerely. one example is my morning papers are being sent immediately to my room after the request has been made. free parking at the hotel for hotel guests has made my shopping hazard free because I don't have to worry about my parking fees even after I have checked out from the hotel. In sum, I will definitely come to stay at this hotel on my next visit to KL.

Reviewed June 03, 2014
8.7
Excellent
Wai from Malaysia
Business traveler
Stayed 2 nights in February 2014

Well Equipped and convenient ”

Worth the 5 Star rated : Food , Room , Facilities & close approximation to nearby shopping malls

It was a short 3 days 2 night stay at Royale Chulan , along with me was my MD from Germany. With the promotion rate given by Rayale Chulan , the value was great. The hotel is about 15 km from KL city center , very good location for business traveler if location of visit is around PJ area, also able to reach out to other area via cab or car. Travelers have to take note that this hotel is far from the airport , it is recommended to take a cab or having own transport to get over there, public transport isn't convenient as well. Royale Chulan is situated next to a few major Shopping Mall : e@Curve ( Cinema & IT ) , Ikano-Ikea , The Curve, & Tesco . A kid's amusement park was nearby as well : Kidzania, didn't explore this location as this was a business trip. Breakfast was good and the spread is wide, the biggest concern is deciding which restaurant to settle for : Chinese, Italian , Taiwanese, German , US , Indonesian , Vietnam , HK ... Local food : Peranakan , Penang, Malay etc. PUBs and drinking places are up to date, with minimum 3-4 to choose from, especially if the nod is given by a German you would not question much. Recommend for both family and business trip , even for foreigners , adventures ones may try the local or even food around Asia, else western food are widely available. For those who are driving may go to either Kota Damansara or SS2 for more local food ... more drinking places as well. Last but not least, there's a skating ring within Royale Chulan

Reviewed May 14, 2014
10.0
Exceptional
Muhammad from Malaysia
Family with teens
Superior
Stayed 3 nights in August 2013

pleasant and relaxing”

fantastic interior, quick and convenient access to shopping malls, clean and comfortable bedroom

it was a pleasant stay for me and my family at the Royale Bintang Damansara Hotel during our last visit to Kuala Lumpur. first of all, the hotel lobby is spacious and comfortable when we first walked in, the staffs were so attentive, frienly and efficient in assisting us in checking in. when we went into our rooms, our joy escalated with the size, design and cleanliness of the rooms we got. in addition we were equally amazed with the bathroom-big and super clean. everything was well organised here, shopping malls are just easily accessed through the sky bridges that link to all major shopping malls. in general we all had a wonderful and memorable stays at the Royale Bintang Damansara Hotel.

Reviewed August 31, 2013
9.2
Exceptional
Sharon from Malaysia
Couple
Superior
Stayed 1 night in July 2018

One of the best hotel stays I had”

After I have booked the room, I received an email direct from Royale Chulan Damansara saying... "Regret to inform that we unable to secure your request as it is subject to room availability upon arrival. Please note, we have placed a remark in our system accordingly. Our team will try their level best to meet your requirement." The hotel made me think that i will not be getting what i have paid for, was worrying. On the actual check-in date, I was told my booking has been upgraded. So i guess, the hotel should edit the email to a more appropriate manner to avoid misunderstanding and worrisome. I like the location most as it is walking distance to IKEA, 1U Mall, Tesco... Staff is very friendly there and provided all the help needed in direction and extra towels and water. The only thing that can be improved is the size of the TV, not compatible with the size of the room. The distance from bed to the small TV is not really good.

Reviewed July 24, 2018
9.3
Exceptional
KIM from Malaysia
Family with young children
Superior
Stayed 2 nights in July 2014

A pleasant stay. Definitely will come back again!”

Clean, Comfortable, Convenient

At first, I hope all of you don't get confused with 'The Royale Bintang The Curve Hotel'. Both are different hotels but located nearby The Curve Shopping Mall (because I heard not many people like the Royale Bintang hotel). Well, back to The Royale Chulan Damansara Hotel. I with my family are enjoyed very much during our stay. The hotel is located next to Cathay Cineplex with a bridge link (open 10AM-10PM), its very convenient that you can access to the curve, ikea and so on. The hotel looks amazing with white colour and feel like palace. The room is big, clean, pretty and with comfortable beds. the superior room cost less than USD100. Its really worthy!!

Reviewed July 31, 2014
9.7
Exceptional
Mazlina from Malaysia
Family with young children
Superior
Stayed 2 nights in January 2014

Convenient, comfortable and clean”

Convenient, comfort and cleanliness

My family loved the 2 nights stay at Royale Chulan Damansara. This is the classier hotel compared to the Royal Bintang @ The Curve (sister property). It's connected to the eCurve mall so access to the other malls is a breeze. There's an ice skating rink in the hotel and as guests we had RM2 off the tickets. I took the room only but getting breakfast is easy from the outlets outside such as O'Briens, Starbucks, etc. The room itself was spacious enough for my family of 4 and could accomodate our single air mattress easily. I would definitely come back here.

Reviewed February 06, 2014
8.7
Excellent
Patrick from Singapore
Business traveler
Superior
Stayed 4 nights in January 2015

A home away from home”

1) The convenience to amenities (restaurants, pharmacies, etc) 2) the cleanliness of the rooms 3) attentive staff

The reason why I always choose The Royale Chulan Damansara is that it is convenient to restaurants and the comforts that a home away from home to have. However, as a frequent 'resident' of this hotel, I feel that the 'soft touch' of a five-star hotel is missing. I have stayed at this hotel frequently over the past few months, each time for more than 7 days to about 14 days). I do not feel that there is a personal touch or benefits for me to continue to choose to stay here. Other 5-star hotels would take the effort to remember the names of their long-staying guests or to give them other benefits, like free room upgrade, access to the club lounge, personalised welcome note, etc. The latest stay (from 4 to 16 January 2015) I would not even get free peanuts. You have a beautiful hotel ... I just feel that the soft-touch is missing. I wish this would change.

Reviewed January 20, 2015
9.0
Exceptional
LIVIA from Malaysia
Couple
Superior
Stayed 1 night in May 2013

The room is outstanding!”

Room size, Fast check-in & check out, Good hotel built up

Our stay is absolutely outstanding. The room is large and clean, except the wall was dirty as found pencil drawing all over the wall. I believe this can be clean by the housekeeping.... There are 2 Royal Bintang Hotel, one is Royal Bintang The curve and another one is in E-curve, called Royal Bintang Damansara. Is quite confusing from the Agoda Website. We went to the wrong hotel upon check in, but we managed to walk to other hotel. Generally, we are satisfied with staying at Royal Bintang Damansara (inside e-curve) Shopping malls is around and connected to the hotel which is make so convenient and excellent to us!

Reviewed May 22, 2013
10.0
Exceptional
AINI from Malaysia
Couple
Superior Room
Stayed 1 night in August 2020

Best weekend getaway”

Royale Chulan never disappoint me! Second time stayed in Royale Chulan. The first one in Penang gave me a wonderful experience and made me decided to stay in Damansara. Even for a night, I really enjoy my stay! Everything is good. The room and bathroom are clean, variety of buffet breakfast, the ambiance is nice and relaxing. I really was Enjoyed myself at the pool too.. thanx for the memories..

Reviewed August 22, 2020

Dear Aini Greetings from Royale Chulan Damansara! We are really happy to hear that you had a good stay with us.Look forward to having you back soon.Warm regards, Public Relations

Responded September 29, 2020
Royale Chulan Damansara
9.3
Exceptional
Azmi from Singapore
Family with teens
Deluxe
Stayed 2 nights in February 2015

Fantastic place to be”

Location, cleanliness, value for money

This was our 2nd time staying at Royale Chulan. We were so amazed by the strategic location, wide choices of dining places and the cleanliness of the hotel the first time we stayed in 2014. When we decided to come to Damansara again this year, my family unanimously wanted to stay in this hotel. It is the perfect place for the whole family. Will definitely be our no.1 choice in Damansara.

Reviewed March 07, 2015
10.0
Exceptional
Janet from Malaysia
Business traveler
Superior
Stayed 1 night in October 2015

Convenient”

Good, Comfortable and convenient

Overall stay in this hotel very satisfied and recommend others to try to book this hotel too. This is not my first time in this hotel. Usually, we will be staying here for couple of days due to business matters. Very good hotel and of course will come again and stay in Royale Chulan Damansara Hotel without any hesitation. Conveniently located in the heart of shopping centres too.

Reviewed October 20, 2015
10.0
Exceptional
Aidli from Singapore
Business traveler
Superior
Stayed 2 nights in September 2014

Luxurious Stay, The Best of Damansara”

Great Location, Beautiful Hotel, Fuss-Free Check-In & Check-Out

Everytime I'm in KL, I'll try to stay in town. Bintang Walk & the vicinity. But I realised that the City is constantly in a deadlock due to the terrible traffic! If you feel the same way about KL City Centre, then grab this chance to enjoy Damansara. The Royale Chulan is the place to be. Next to the mall, The Curve, you can enjoy dining & shopping, just a few steps away from the hotel. Oh, did I mention that checking-in is fuss-free? No need for deposit or anything. They truly understand that you've paid for your stay in the first place!!! :-)

Reviewed October 08, 2014
9.2
Exceptional
Sophie from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2015

Wonderful hotel”

Royale Chulan Damansata hotel is our best choice hotel in Damansara. Nice location with a lots of restoran, shopping mall, near IKIA, pub and hawker food surrounding the hotel. We love to dine in the hotel especially the hitea. The room is very clean with nice decoration and nice design.Nice swimming pool. Friendly receptionist. We will go again as this is a safe hotel to stay in too.

Reviewed January 27, 2016
8.0
Excellent
IRENE from Singapore
Family with young children
Superior Double or Twin Room
Stayed 3 nights in March 2020

Great stay”

Great hospitality by Ms Rajie! WhatsApp to Royale Chulan Damansara was handled in a jiffy by Ms Rajie... Sent her housekeeping team to clean up the bathroom in minutes with extra pillows... Upgraded us to Premier room when I mentioned the Superior room was without blackout curtains... When I realised a mistake made by a friend who was on his way up to the hotel, Ms Rajie helped resolve the booking upon friend's arrival at 3am!!! ALL these happened from 2230 to 0300 the next day... Woke up to an assuring WhatsApp message from Ms Rajie that all is well... Great staff that Royale Chulan Damansara has and to keep 👍🏻😊

Reviewed March 18, 2020

Dear Irene Greetings from Royale Chulan Damansara. Thank you for taking your time in sharing your detailed experience. Your compliment's on our staff, Ms. Rajie is much appreciated and we are glad to hear that you had a good stay with us. Look forward to having you back soon. Warm regards, Public Relations Department

Responded July 20, 2020
Royale Chulan Damansara
10.0
Exceptional
TARITA from Malaysia
Family with young children
Superior
Stayed 2 nights in April 2017

Great location & superb interior”

Couldnt agree more with Royale Chulan Damansara. Great facilities, superb English Style interior. We had so much fun. Linked with Ice Skating Ring at E @ Curve and within 5 minutes to The Curve, IKEA and IKANO as well. Definitely will return my stay :)

Reviewed May 08, 2017
9.2
Exceptional
NG from Malaysia
Couple
Deluxe
Stayed 1 night in April 2016

Great Location For Foodies Galore”

If shopping is not your priority but in need of a good rest, then Royale Chulan Damansara will suit your need. Home away from home but with all the amenities to pamper you & your spouse/partner. Never fear going hungry as the wide choices can match all kinds of budget and taste buds. Awesome!

Reviewed April 25, 2016
8.3
Excellent
SATOSHI from Japan
Business traveler
Superior
Stayed 1 night in November 2014

Good Service ”

Understand customers situation, Good breakfast, nice bed and Shower

The stay was good as in other occassions but this time I had to cancel a reservation due to changes in schedule of my boss. The reservation was with no refund via internet by Agoda but Royale Chulan e-reservations responsible understood the situation and did the cancellation without penalty and refunded the paid rate. Nevertheless, plans changed again and made again a new reservation for my boss to stay at the Royale Chulan Damansara. If they didn't have the understanding from the customer standpoint, I most probably would have picked another hotel when booking the new reservation. Thank you.

Reviewed November 17, 2014
10.0
Exceptional
hazwa from Malaysia
Family with teens
Superior
Stayed 1 night in April 2019

I love and enjoy my stay so much at royale chulan damansara. Will definitely come again. ”

I love and enjoy my stay so much at royale chulan damansara. Will definitely come again. This is not my first stay. The room so nice and comfortable The food so delicious and plenty of choice The staff is friendly but just the receptionist is not friendly.

Reviewed May 07, 2019

Dear Hazwa, Thank you for your feedback. We are so happy to know that you've returned to our hotel and that you will come again. Your feedback will be passed on to the respective departments.

Responded May 08, 2019
Royale Chulan Damansara
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null