Royale Chulan Damansara
Superior Royale Chulan Damansara
Kids areas Royale Chulan Damansara
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8.1
Excellent
0.5% this month
/10
(6059 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location
Parking
FREE
  • Cathay Cineleisure80 m
  • Laundry Bar200 m
  • Ikano Power Center290 m
  • The Curve Mall310 m
  • Sanctuary320 m
  • Mutiara Damansara350 m
  • IKEA Mall460 m
  • Tesco Mutiara Damansara570 m
  • KidZania Kuala Lumpur590 m
  • KeeKee Art Studio Gallery750 m
  • Free Wi-Fi
    2018

    Royale Chulan Damansara

    No.2, Jalan PJU 7/3, Mutiara Damansara, Petaling Jaya, One Utama, Kuala Lumpur, Malaysia, 47810 - See map
    "Excellent place to stay and the breakfast spread is wonderful.the surrounding area is awesome"
    Zurinah - December 27, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent comfort
    8.5 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 279 times

    Property ranking|Compared to 13,125 Kuala Lumpur properties
    See all rankings
    Room comfort score
    8.5/10
    Location score
    8.7/10
    Cleanliness score
    8.2/10
    Service score
    7.8/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Value for money8.0
    Distance to city center17.5 km
    Location rating8.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport6.7 km

    Rooms available at Royale Chulan Damansara

    8.5
    Excellent
    Room comfort & quality
    Club Deluxe
    Club Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Room
    Premier Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
      Enter dates to see prices
      Run of House
      Run of House
      ...
      • Shower
      Enter dates to see prices
      Premier Deluxe Room
      Premier Deluxe Room
      ...
      • Shower
      Enter dates to see prices
      Executive Suite
      Executive Suite
      ...
      • Shower
      Enter dates to see prices
      Shared Bed - Superior
      Shared Bed - Superior
      ...
        Enter dates to see prices
        Room Premium
        Room Premium
        ...
          Enter dates to see prices

          What people love about Royale Chulan Damansara

          • 8.0
            Very good
            Staff 

            "Good services and hospitality."

            Nur A.

            |

            November 1, 2018

          • 6.4
            Good
            Location

            "Good location, next to The curve mall, with many restaurants."

            NEO

            |

            December 19, 2018

          • 7.6
            Very good
            Location

            "Near ikea nice ring"

            annuar

            |

            December 19, 2018

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          More about Royale Chulan Damansara

          More about Royale Chulan Damansara

          8.0
          Very good

          "Good location - easy access to shopping malls."

          LEE

          |

          January 6, 2019

          An overview

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          What they offer

          10.0
          Exceptional
          Spaciousness

          "Spacious room and nice ambience"

          Mohamad S.

          |

          January 11, 2019

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          American cuisine
          American cuisine
          Dukes and Duchess
          1.6 km American, Asian, Bar
          The Morning After
          4.5 km American, Cafe
          Bricks & Barrels Hartamas
          4.7 km American, Bar, Pub
          Asian cuisine
          Asian cuisine
          lala chong seafood restaurant
          1.1 km Asian, Chinese, Halal
          Bora Asmara, Sungai Penchala
          1.3 km Asian
          Surisit The Thai Kopitiam
          1.5 km Asian, Thai
          Chinese cuisine
          Chinese cuisine
          Restaurant Sekmechoy
          4.8 km Chinese
          Golden Sweet Home Restaurant 唐人佳茶餐室
          4.9 km Chinese
          Sri Hartamas Hong Kong Kim Gary Restaurant
          5.4 km Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Royale Chulan Damansara from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (6059)Booking.com Reviews (1620)
          8.1
          /
          10
          Excellent
          0.5% this month
          Cleanliness8.2
          Facilities8.0
          Location8.7
          Room comfort and quality8.5
          Service7.8
          Value for money8.0
          Rating
          9+ Exceptional (955)
          8-9 Excellent (809)
          7-8 Very Good (1178)
          6-7 Good (409)
          <6 Below Expectation (407)
          Time of the year
          Mar - May (748)
          Jun - Aug (1000)
          Sep - Nov (895)
          Dec - Feb (1115)
          All guests (6059)
          All room types
          All languages
          Showing 3759 verified guest comments
          12345
          8.4
          Excellent
          siti from Malaysia
          Couple
          Superior
          Stayed 1 night in July 2019

          Great place”

          Room is huge for a superior room. But looks old and dated. Walking distance to the curve and ikea. Lots of activities and shopping can be done while stayinh there. Breakfast. Not so extensive and tasty. I went down at 7.30am. Foods like dim sum and fried chicken already finished. I had better tasty breakfast buffet some place cheaper than this place for sure. The parking is free. Receptionist should smile more. Looks tight and tense.

          Reviewed July 22, 2019
          4.4
          kim from Malaysia
          Couple
          Superior
          Stayed 1 night in July 2019

          claimed that is 5star hotel, however bedsheet was very dirty with women period leftover ”

          claimed that is 5, star hotel, however bedsheet was very dirty, there was so much womens'period leftover marks on bedsheet, called housekeeping for this matter, being informed no such bedsheet available only given 2 extra blanket as exchange. It was a very bad impression and caused us not having a good sleep for whole night. Terrible experience. Hygiene is the most basic things for a so called 5star hotel

          Reviewed July 22, 2019
          10.0
          Exceptional
          Engku from Malaysia
          Family with young children
          Superior
          Stayed 1 night in June 2019

          A good hotel next to few main shopping malls”

          We chose to stay in this hotel coz we gonna have run event neaby at 1Utama Central park, since the price to stay in 1world hotel gonna cost a bomb, our decision to stay here is very worth the money. Reasonable price with good ambiance of the hotel. Nice room and deco. Good breakfast. Easy access to e@curve and the curve, walking distance to IPC shopping centre, IKEA and TESCO mutiara damansara. Yes, connecting with MRT station mutiara damansara too. Will consider to stay here again whenever we have something happenings around here. Thanks royale chulan damansara for our runcation cum rayacation over the weekend.

          Reviewed June 29, 2019
          8.0
          Excellent
          eric from Malaysia
          Couple
          Deluxe
          Stayed 1 night in June 2019

          ok”

          ok

          Reviewed July 23, 2019
          8.0
          Excellent
          Sakina from Malaysia
          Family with young children
          Superior
          Stayed 1 night in July 2019

          Overall are good”

          Miss Suriani at the reception was very attentive and can give suggestions when ask. Room was comfortably big for my small family. My kids loved the pool! Breakfast spread are alright too. Location is perfect - near restaurants, cinema, MRT. But the hotel room seems to be a little rundown although still acceptable. Hook at the toilet was missing. Overall was a good stay!

          Reviewed July 18, 2019
          5.6
          HAROLD from Malaysia
          Business traveler
          Superior
          Stayed 3 nights in July 2019

          Only location is good”

          I was lucky to check in earlier than the check in. Upon entering the room, i noticed the TV set was dusty and the room was dimmed light. There is no ceiling lights, only 3 table lights. U can opened the toilet glass panel windows to brighten the room (after u switch on the toilet light, of course). I bought an ice cream cake and put it in the fridge. To my horror, the fridge was not even cooling and my cake melt. Complaint twice before they came and replace the fridge (a small improvement from the previous).

          Reviewed July 16, 2019
          6.0
          Teo from Malaysia
          Couple
          Superior
          Stayed 1 night in July 2019

          Above average”

          I had booked a superior room with large bed and non smoking room.However, at the time of check in, the duty manager inform us they can't provide me the room I booked. I was asked to choose either a two single bed non smoking room or a large bed smoking room. I refused to do so then I was asked to pay another Rm 40 to upgrade my room from superior to deluxe. My unsatisfactory is not due to the extra Rm40 that I need to pay, Rm40 is a small sum to me. I had been traveling to many places and sleep in many hotel, this is the first time I met a hotel which that can't fulfil customer booking and ask customer to pay more on upgrade room, usually in the same situation , other hotel will offer free upgrade to the customer since customer isn't the fault side.

          Reviewed July 14, 2019
          8.4
          Excellent
          Teh from Malaysia
          Business traveler
          Superior
          Stayed 1 night in July 2019

          Excellent location!!”

          Happy with room. Superb of location, can have dinner at the curve and shop around after dinner.

          Reviewed July 25, 2019
          10.0
          Exceptional
          Thitiwach from Thailand
          Business traveler
          Deluxe
          Stayed 2 nights in June 2019

          Big Clean Room, Perfect Location”

          I was booked the smallest room one but it’s still pretty big to me. The room was so clean and nice. If you need something you can ask from the reception they’re really nice. It’s located on the big complex, you can go easily for shopping eating or even ice skating.

          Reviewed June 20, 2019

          Dear Thitiwach, Thank you for your generous rating of our hotel. We are pleased that you find our room to be spacious and that you benefited from our strategic location. We definitely look forward to welcoming you again at Royale Chulan Damansara whenever you're in Kuala Lumpur! Best regards, Afifah Public Relations Department

          Responded June 27, 2019
          Royale Chulan Damansara
          9.6
          Exceptional
          FAIZAL from Singapore
          Couple
          Superior
          Stayed 3 nights in June 2019

          Well connected by MRT”

          Well connected by MRT. Rain or shine, it is really easy to move around. There are eateries around the hotel and pretty convenient. The cigarette smell bugged our stay but the staff did something soon enough for it to be eliminated. It was low season and navigating around the city is pretty breezy.

          Reviewed June 17, 2019

          Dear Faizal, Thank you for your excellent rating of our hotel. We are pleased to learn that you had enjoy our location which is strategically located near to Mutiara Damansara MRT Station. We are sorry regarding the smoke smell as it shouldn't be a problem if you're staying on a non-smoking floor. However, we are glad that it was soon rectified. We certainly look forward to welcoming you again whenever you're back in Kuala Lumpur. Best regards, Afifah Public Relations Department

          Responded June 27, 2019
          Royale Chulan Damansara
          8.0
          Excellent
          Lee from Singapore
          Group
          Superior
          Stayed 1 night in May 2019

          Gat place and great value”

          Accessibility was a bit difficult because main entrance is facing highway resulting in many missing. Even our Grab driver also miss it twice. For the bathing area a mat be provided because the floor is wet after shower and we may slip and fall.

          Reviewed May 22, 2019
          10.0
          Exceptional
          hazwa from Malaysia
          Family with teens
          Superior
          Stayed 1 night in April 2019

          I love and enjoy my stay so much at royale chulan damansara. Will definitely come again. ”

          I love and enjoy my stay so much at royale chulan damansara. Will definitely come again. This is not my first stay. The room so nice and comfortable The food so delicious and plenty of choice The staff is friendly but just the receptionist is not friendly.

          Reviewed May 07, 2019

          Dear Hazwa, Thank you for your feedback. We are so happy to know that you've returned to our hotel and that you will come again. Your feedback will be passed on to the respective departments.

          Responded May 08, 2019
          Royale Chulan Damansara
          6.4
          Good
          Ak from Brunei Darussalam
          Solo traveler
          Superior
          Stayed 2 nights in July 2019

          Lack of Cleanliness ”

          Upon making the booking, I'm excited to stay here. On my checked-in day, the room was ready and i impressed with the hotel interior design. The corridor carpet looked so nice and elegant. Before entering my room 741, i saw the room services equipment laying on the floor which was the next door guest ordering some meals from the hotel room service. Upon entering the room, the smell was not so good. I think smell from the carpet. but i just ignored it as i still impressed with the room interior design. The next day, I went out in the afternoon around 2 pm. I switched on the room cleaning service button and i expect the room will be cleaned. The green light was working. I returned back to the hotel nearly 7 pm and the room wasn't clean yet. I have no idea what is the function of the room cleaning service button if the room not been clean! Even the room services equipment from the next door, still laying outside the room from the day I checked-in until the day I checked-out!

          Reviewed July 09, 2019
          6.8
          Good
          AZLEEN from Malaysia
          Couple
          Deluxe
          Stayed 1 night in July 2018

          Average Services”

          Check-in process took so long. Room not well maintained as our food end up surrounded with so many ants. Left our laptop charger, but hotel had no initiative to contact us. Other than that, the location gave the hotel good rate as it is closed to many malls.

          Reviewed July 04, 2019
          8.8
          Excellent
          Sook from Malaysia
          Couple
          Premier Room
          Stayed 1 night in June 2019

          value for money”

          second time staying here. its ok. very good location.

          Reviewed July 19, 2019
          9.6
          Exceptional
          stefanie from Malaysia
          Couple
          Superior
          Stayed 2 nights in July 2019

          Good location and friendly staff”

          We have upgraded for the room. Overall all good, clean and big room.

          Reviewed July 15, 2019
          7.6
          Very good
          Ahmad from Malaysia
          Business traveler
          Superior
          Stayed 1 night in July 2019

          Room”

          Bilik so far okey,tandas tersumbat air bertakung dlm toilet..aircond panas ..kena improve

          Reviewed July 25, 2019
          9.2
          Exceptional
          Sandie from Malaysia
          Family with teens
          Superior
          Stayed 1 night in February 2019

          We had a pleasant stay. The room was very comfortable in every way and has a beautiful pool.”

          The receptionist was very friendly and extremely helpful. Housekeeping kept our iPhone charger when we overlooked to take it out with us during checked out until it was collected by my friend a week later. Great place to stay as surrounding has many eateries. Free parking available as compared to the next hotel which charges parking mall rates for guests. Overall had a great stay would definitely stay there again.

          Reviewed April 08, 2019

          Dear Sandie, Thank you for taking the time to write a lovely review of our hotel on Agoda. We are glad that you had a pleasant stay with us and that especially you experienced great customer service from our team. We certainly look forward to have you coming back to Royale Chulan Damansara! Best regards, Afifah, Public Relations Department

          Responded May 08, 2019
          Royale Chulan Damansara
          9.6
          Exceptional
          Rami from Australia
          Family with young children
          Superior
          Stayed 1 night in March 2019

          Lots to do”

          Great place to stay as a hub if you want to get out and about daily. The curve is very convenient if you don't want breakfast at the hotel. Plenty of options, and right next to train station. No regrets for family travellers.

          Reviewed April 06, 2019

          Dear Rami, Thank you for your kind review. We are pleased that you and your family enjoyed our strategic location. We hope to have you stay with us again! Best regards, Afifah, Public Relations Department

          Responded May 08, 2019
          Royale Chulan Damansara
          10.0
          Exceptional
          ILI from Malaysia
          Family with young children
          Superior
          Stayed 1 night in March 2019

          Lovely Stay”

          Love the room - spacious and well equiped although it is just a Superior Room. Had a great stay here. Breakfast spread was alright. Pastries yummy. Since we came during the weekdays, so less guests hence we had the pool all to ourselves. Difficult a recommended place to stay.

          Reviewed March 14, 2019
          12345
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          Royale Chulan Damansara
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          • Excellent location
          • Mid Valley Mega Mall