Royale Chulan Damansara
Royale Chulan Damansara
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9.2
Exceptional

"Good stay, clean and helpful staffs."

Soo L.

|

April 15, 2018

Superior - Guestroom Royale Chulan Damansara
Superior - Guestroom
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Lobby Royale Chulan Damansara
Lobby
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Swimming pool Royale Chulan Damansara
Swimming pool
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Fitness center Royale Chulan Damansara
Fitness center
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See map Royale Chulan Damansara
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Excellent
Location
8.7
See all 40 photos Royale Chulan Damansara
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What guests are saying:
Everything is good
Mohd from Malaysia
Family with young children
Very convenient - connected to shops and malls. Bed comfort level 10/10! Even our lil one managed to sleep through the night, skipping in betw feeds till almost noon! Highly recommended, and will come back again.
ADLIAH from Singapore
Family with young children
Overall very satisfy with this Hotel! No complaint!
CHEE from Malaysia
Family with young children
Love this hotel, The room is big and clean, the breakfast was great, the staff very helpful. Will come again next time.
FAIZAH from Malaysia
Family with young children
great
yeok from Malaysia
Business traveler
Location, staff service and cleanliness are excellent... I have some comment on the breakfast, the foods and drink was not refill..
Cher from Malaysia
Family with young children
My love it very much. Will definitely come again for our next visits
Roslie from Malaysia
Family with young children
The room is nice and cosy, easy accessible to the shopping mall, breakfast was superb and the swimming pool is great
Ros from Malaysia
Family with young children
2 mins to Surian Tower
NURSYUHADAH from Malaysia
Solo traveler
All are ok.Everything within walking distance such as ikea, the curve, ipc and tesco.
Anirah from Malaysia
Business traveler
Excellent
From 5016 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.5
Recommended by 89% of guests
Value for money7.9
Distance to city center17.5 km
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport7.3 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 31 times since yesterday | 18 travelers are looking at this property right now
Club Deluxe
Club Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Premier Room
Premier Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
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Superior
Superior
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
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Club Double Or Twin Room
Club Double Or Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Double Executive
Double Executive
...
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    SUPERIOR (DELUXE FLOOR)
    SUPERIOR (DELUXE FLOOR)
    ...
    • Shower
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    Suite - Executive
    Suite - Executive
    ...
    • Shower
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    Executive Suite With Breakfast
    Executive Suite With Breakfast
    ...
    • Shower
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    Executive Suite
    Executive Suite
    ...
    • Shower
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    Have a question for Royale Chulan Damansara?

    What people love about the property

    • 8.4
      Excellent

      "Room is very spacious with nice facilities and friendly staff."

      Bee L.

      |

      January 12, 2018

    • 9.2
      Exceptional

      "Comfortable hotel with swimming pool and nice breakfast buffet."

      CHING

      |

      January 7, 2018

    • 10.0
      Exceptional

      "Great short vacation with great stay at royale chulan."

      hazwa

      |

      January 4, 2018

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    More about Royale Chulan Damansara

    More about Royale Chulan Damansara

    9.6
    Exceptional

    "Clean and spacious rooms."

    Suhaimi

    |

    January 31, 2018

    An overview

    Show more

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Dukes and Duchess
    1.6 km American, Asian, Bar
    The Morning After
    4.5 km American, Cafe
    Bricks & Barrels Hartamas
    4.7 km American, Bar, Pub
    Asian cuisine
    Asian cuisine
    lala chong seafood restaurant
    1.1 km Asian, Chinese, Halal
    Bora Asmara, Sungai Penchala
    1.3 km Asian
    Surisit The Thai Kopitiam
    1.5 km Asian, Thai
    Chinese cuisine
    Chinese cuisine
    Restaurant Sekmechoy
    4.8 km Chinese
    Golden Sweet Home Restaurant 唐人佳茶餐室
    4.9 km Chinese
    Sri Hartamas Hong Kong Kim Gary Restaurant
    5.4 km Chinese

    What they offer

    9.6
    Exceptional

    "Overall stay is wonderful."

    Nadia

    |

    February 6, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (5016)Booking.com Reviews (1504)
    8.1
    /
    10
    Cleanliness8.3
    Facilities7.9
    Location8.7
    Room comfort and quality8.5
    Service7.8
    Value for money7.9
    Provided by verified guests of Agoda
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    All guests (5016)
    All room types
    Showing 3457 verified guest comments
    12345
    9.6
    Exceptional
    Teh from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in December 2018
    Short getaway ”
    Our obvious choice whenever going down to KL. As always, check in was simple and fast. Allocated on the 9th floor with fantastic view over looking the damansara neighbourhood. The room is ok except it started to show its ages. We had a great time at the pool and the only set back was during the breakfast as we noticed there were lack of man power. Food was not bring replenish fast enough and there were 2 stations without any staffs.
    Reviewed December 04, 2018
    8.4
    Excellent
    Mailatul from Malaysia
    Family with young children
    Superior
    Stayed 1 night in December 2018
    Overall Very Good”
    The breakfast and the food very satisfied. The room comfortable Nearest mall-The curve, E-curve, ikea, ipc etc. The pool also satisfied and love it.
    Reviewed December 06, 2018
    8.0
    Excellent
    megatshamsul from Malaysia
    Couple
    Deluxe
    Stayed 1 night in November 2018
    Excellent hotel”
    Tips: Both Royale Chulan hotels (Damansara n The Curve) are next to each others but opt for Damansara instead as parking is complimentary to guests. And book higher floor to avoid noise from the pools. Pros: - Location is excellent: easy accesible from main road n MRT - Next to eCurve mall - Walking distance to other attractions: The Curve mall, Ikea, Ikano, Kidzania - Friendly staff - Fast check-in n check-out - Spacious room n bathroom - Comfy pillows n bed - Free wifi n parking - Breakfast buffet: delicious n a lot of varities Cons: - Fridge freezer not working - Bad smells of cockroaches from bed drawer - Single sofa inside the room need an urgent replacement!
    Reviewed November 12, 2018
    5.2
    Marshila from Singapore
    Family with teens
    Premier Room
    Stayed 2 nights in December 2018
    Disappointed”
    Our second stay here. Unfortunately we didn’t enjoy our stay this time round. For 2days straight no answer at the reception when I tried calling after 2330 onwards. Hotel is Aging. The bidet was leaking water & it flowed out of the bathroom, into the wardrobe. Took them a long time to come to fix. Breakfast on Day1 was terrible. At 0830, half of the food are finished & not replenished. Nasi Lemak rice was undercooked. Bread was not fresh. Tables we left unmanaged, not cleared. Very messy environment.
    Reviewed December 06, 2018
    8.4
    Excellent
    nadiah from Malaysia
    Business traveler
    Premier Room
    Stayed 4 nights in November 2018
    room not so clean”
    once enter room i smell something stink.housekeeping very slow and not clean
    Reviewed December 04, 2018
    10.0
    Exceptional
    hidayah from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in November 2018
    Ok ”
    Room was nice. Check in was a bit bumpy bcs they didnt have my name on the list. Left my glasses and called them so they could keep it first for me, the passed to the houskeeping and she promised to call back but never heard from them up till today
    Reviewed November 27, 2018
    10.0
    Exceptional
    nurul from Malaysia
    Family with young children
    Superior
    Stayed 3 nights in August 2018
    Exceptional”
    Great location and room.
    Reviewed December 02, 2018
    10.0
    Exceptional
    QISTINA from Malaysia
    Couple
    Superior
    Stayed 1 night in October 2018
    Good!”
    the hotel was clean and nice,very high class decoration. the front reception name farah was very good while explaining bout the room and services. variety of food for breakfast. very convenient because walking distance to the curve and ikea. i will come back again soon 👍🏻
    Reviewed November 03, 2018
    8.0
    Excellent
    Mohamad from Malaysia
    Family with young children
    Premier Room
    Stayed 1 night in October 2018
    Great location! Room looks a bit old.”
    The hotel location is great. Very convenient to walk around to malls nearby. Sadly the room was a bit disappointing. Tiles on the entrance corridor of the room creaks. Feels like the tile is about to break every time it is stepped on. The wardrobe's sliding door was very difficult to slide open and close. Breakfast has quite limited choices but the varieties provided was able to satisfy my palate. Unfortunately again, the waiter/waitress at the Cafe was not very attentive. There were a lot of them working on the floor but every one was busy minding their own business.
    Reviewed October 11, 2018
    8.0
    Excellent
    Hisham from Singapore
    Family with young children
    Club Deluxe
    Stayed 1 night in September 2018
    Good Location ”
    Convenient! A good choice to stay in Damansara as everywhere is nearby. Room is quite well maintained considering I came here many years ago.. Bf has wide spread but need to upkeep their cleanliness as the plates and spoons are still dirty. Pillow not soft. They shld change to better ones. Bed is ok.
    Reviewed September 24, 2018
    8.0
    Excellent
    jie from Malaysia
    Business traveler
    Superior
    Stayed 6 nights in September 2018
    Breakfast option ”
    I selected the booking with breakfast option at the Agoda website, and make the full payment before arriving the hotel. When I checked in at front desk, I found out that they didn’t provide breakfast coupons and I have being told that straight to the breakfast lounge and tell the waitress your room number will do. The next day they blocked me from entering because of the booking fraud as breakfast wasn’t included. I had try to contact Agoda customer service to verify the issue, and Agoda no giving a response. Disappointed to Agoda customer services.
    Reviewed September 20, 2018
    10.0
    Exceptional
    Husrin from Singapore
    Couple
    Superior
    Stayed 1 night in September 2018
    Wondeful hotel, surprisingly posh for its price.”
    Setting foot into the hotel lobby and already you'll sense you're in for an experience. High ceilings, plush carpeted floors and polite staff. The room I booked was huge and had a very comfortable bed. Breakfast was excellent, with a wide spread and wonderful service. Will return again.
    Reviewed September 19, 2018
    8.4
    Excellent
    syiadatul from Malaysia
    Family with teens
    Superior
    Stayed 1 night in September 2018
    Im planning to come again next time”
    I love this hotel so much that I already planning my next stay here even before I'm checking out from the hotel. The breakfast buffet is delicious and have so many variety. The staff is nice as well. The only down side was just the air conditioner are not cold enough and the Royale Spa is closed on Monday though it's a public hoiliday. Overall its a good stay and im definitely coming back here.
    Reviewed September 18, 2018
    10.0
    Exceptional
    Ahmad from Malaysia
    Family with young children
    Premier Room
    Stayed 1 night in September 2018
    Excellent as usual”
    This is my fourth time staying here and it’s been great as always. Stayed in premier king room. Everything is clean and perfect. Everything within walking distance - ikea, the curve and the kidzania. That’s the main reason I’m staying here. Recommended!
    Reviewed September 13, 2018
    8.8
    Excellent
    Marleenah from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    Loved it's location!”
    Was here for a wedding, spent 2 nights. Best part about the hotel was the inter connectivity between e-curve, The Curve and IPC Ikea malls. There was a connected walkway to the MRT so super convenient for me and my 4 year old. The mentioned are ultimately kids friendly so we love staying at Royale Chulan. Food choices are abundance, entertainments for both adults and kids as well.
    Reviewed November 22, 2018
    4.8
    AINA from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in November 2018
    Frustated”
    We checked in here for 2 nights, celebrating our wedding anniversary. We experienced other hotels (most of it) willing to decorate the room FOC, but this hotel make money by decorating the room for a fee. luckily i didn't request for it, if not for sure i'll be more frustated. Don't expect great hospitality from this hotel,since u will never get it. Requested make-up room since early morning. But when we are back at 1pm, nothing!!!!!! Then we called the housekeeping twice, but no one came until 2pm. Then we called again twice just request for towel change, still no one arrived. We are tired of waiting & asleep. Suddenly ard 3.30 pm while we are still asleep, the housekeeping person simply enter our room without knocking or ring the bell. This is so UNACCEPTABLE !! We regret that we have wasted our money here and for sure will never come back again. Fyi, we are not the fussy kind of guest, luckily we don't mention all those complaint that we are sure othera will.
    Reviewed November 21, 2018
    6.8
    Good
    mohd from Malaysia
    Solo traveler
    Superior
    Stayed 1 night in November 2018
    Just OK. Should be RM200-250 range. But chlorine in mid day while people and baby are swimming!!??”
    Overall it was OK. Cons :- 1. Breakfast food was not that good. 2. Clear up for new guest table is so slow. One customer gets angry and pushed hard a few chairs away, and he went and take his one spoon / fork / knife / tissue and clear his own table. I can understand how he feels cause he waited much more longer than me but i had a new table. 3. This is the most ridiculous. in the middle of 11.30am Sunday, some of us was in the pool, their staff are putting the chlorine into the pool while wearing gloves as protection to his skin. 2 big bowls. This is crazy. I asked him what is he doing? Chlorine should be at night only. He said this is to make the water clean. And management told him to do so. What the F!!?? Please take this matter seriously. Thank you.
    Reviewed November 18, 2018
    7.6
    Very good
    Kien from Singapore
    Family with teens
    Premier Room
    Stayed 2 nights in November 2018
    Above average hotel quality with excellent location”
    The location is near The Curve, Ikea and Kidzania which is excellent. Hotel room is rather old but clean and decent enough. Buffet breakfast quality and service is not consistent, one day poor another day OK during my stay. Overall still above average.
    Reviewed November 17, 2018
    8.0
    Excellent
    mee from Malaysia
    Family with young children
    Superior
    Stayed 1 night in November 2018
    Visited more than once. Keep coming back”
    This is third time we have stayed in the hotel as it is value for money, the staff are very polite and friendly helping when is needed. The location is perfect for shopping and food as well as the ice skating rink. Room service isofa great standard and covers all needs. Will visit again
    Reviewed November 14, 2018
    10.0
    Exceptional
    Noor from Malaysia
    Family with teens
    Superior
    Stayed 1 night in November 2018
    Exceptional”
    big roomy room, just a walking distance to Ikano,Ikea,eCurve & Curve....luv it
    Reviewed November 26, 2018
    12345
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    Royale Chulan Damansara
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    • Excellent location
    • Mid Valley Mega Mall