Royale Chulan Kuala Lumpur
Deluxe Room - Bed Royale Chulan Kuala Lumpur
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8.7
Excellent
33.2% this month
/10
(7472 reviews)See what guests said
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8.7
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Rumah Penghulu Abu Seman110 m
  • Badan Warisan Malaysia110 m
  • Rumah Penghulu120 m
  • Chulan Tower120 m
  • Chulan Square140 m
  • Bangkok Jazz150 m
  • Craft Complex (Kompleks Budaya Kraf)150 m
  • Kompleks Budaya Kraf180 m
  • Seri Melayu210 m
  • Cooking Classes at Kings Kitchen Klub340 m
  • Free Wi-Fi

    Royale Chulan Kuala Lumpur

    No 5 Jalan Conlay, Kuala Lumpur City Centre, KLCC, Kuala Lumpur, Malaysia, 50450 - See map
    "Completely lovely at every inch and every matter, from the step you get out from the car the they will greeted you, to the reception, and also the..."
    Muhammad H. - January 8, 2019
    Exceptional reputation
    Recommended by 92% of guests
    Fantastic breakfast
    91% positive mentions
    • 720 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 239 times | 8 travelers are looking at this property right now

    Property ranking|Compared to 13,144 Kuala Lumpur properties
    See all rankings
    Value for money score
    8.7/10
    Service score
    8.8/10
    Cleanliness score
    8.9/10
    Room comfort score
    8.6/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Value for money8.7
    Distance to city center1.0 Km
    Location rating8.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport18.2 km

    Rooms available at Royale Chulan Kuala Lumpur

    8.6
    Excellent
    Room comfort & quality
    Premier Suite - 1
    Premier Suite - 1
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Room
    Premier Room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    One Bed Room Apartment
    One Bed Room Apartment
    ...
    • Room size: 90 m²/969 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 130 m²/1399 ft²
    • Courtyard view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Premier Room Only
    Premier Room Only
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices

    What people love about Royale Chulan Kuala Lumpur

    • 8.4
      Excellent

      "the Royale Chulan was a beautiful older style hotel that seems to have special importance to Malaysians."

      Robyn

      |

      July 23, 2018

    • 8.8
      Excellent

      "(walkable) and very affordable prices."

      Rabiatul

      |

      August 1, 2018

    • 9.6
      Exceptional
      Location

      "Valuable for money and good location"

      Dato B.

      |

      December 10, 2018

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    More about Royale Chulan Kuala Lumpur

    More about Royale Chulan Kuala Lumpur

    7.6
    Very good

    "Nice bathroom with proper toiletries."

    Zezanthia

    |

    December 17, 2018

    An overview

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    What they offer

    7.6
    Very good

    "Everything beautiful, food was good."

    Ita

    |

    January 4, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Tony Roma's
    430 m American, Barbecue, European
    Jake's Charbroil Steaks
    480 m American, Barbecue, European
    Fish & Co. (pavilion Kl)
    560 m American, Halal, Seafood
    Asian cuisine
    Asian cuisine
    Enju
    60 m Asian, Japanese, Sushi
    Ibunda
    190 m Asian, Malaysian
    Chuai Heng Restaurant
    220 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Royal China Restautant
    210 m Chinese
    Duck King Express
    360 m Chinese
    Silk Road
    370 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Royale Chulan Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7472)Booking.com Reviews (1798)
    8.7
    /
    10
    Excellent
    33.2% this month
    Cleanliness8.9
    Facilities8.4
    Location8.7
    Room comfort and quality8.6
    Service8.8
    Value for money8.7
    Rating
    9+ Exceptional (2922)
    8-9 Excellent (1626)
    7-8 Very Good (1203)
    6-7 Good (362)
    <6 Below Expectation (325)
    Time of the year
    Mar - May (1368)
    Jun - Aug (2023)
    Sep - Nov (1481)
    Dec - Feb (1566)
    All guests (7472)
    All room types
    All languages

    Show reviews that mention 

    Showing 6438 verified guest comments
    12345
    9.6
    Exceptional
    Siti from Malaysia
    Group
    Superior Room
    Stayed 1 night in July 2019

    They upgraded my room”

    I booked for deluxe room but they give apartment.. their building is quite old but i like classic things and the room is big, have nice view, they provide microwave, fridge and they can give free extra mineral water. Their service is good

    Reviewed July 19, 2019
    9.2
    Exceptional
    Kek from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in July 2019

    Room is clean with spacious environment ”

    We very enjoy to stay here. Although hotel is a bit old, room has surprised me with very clean environment , comfort king bed, clean and big toilet with bathtub! Staff is friendly, breakfast is nice. Location is near pavilion, but still need to walk around 15mins to the shopping mall... and need pass by quite dark and silent road in the night. There is no food stall around, so need to walk to pavilion to eat. Overall we enjoy to stay here

    Reviewed July 17, 2019
    9.6
    Exceptional
    Marinah from Singapore
    Couple
    Superior Room
    Stayed 1 night in July 2019

    Good location.. everything is excellent .... RECOMMENDED”

    Location is great, walking distance to Pavilion and Bukit Bintang area. Breakfast - excellent - forget about your diet, good range of food. Very nice ambience too. Room is big, spacious and clean too. Will come back again ...

    Reviewed July 15, 2019
    9.2
    Exceptional
    Nurhafizah from Singapore
    Couple
    Superior Room
    Stayed 2 nights in April 2019

    Great stay”

    I simply love this hotel!!! with a touch of royalty. Breakfast spread was superb!!! Can't wait to be back !!!

    Reviewed July 25, 2019
    4.8
    Ahmed from Kuwait
    Group
    Superior Room
    Stayed 2 nights in July 2019

    rude receptionist ”

    I booked twin and requested to be in second floor since I am a regular guest for this hotel twice a year for more than 8 years. but when I arrived they told me they did not have twin because its full and the hotel is based on availability!!! and they challenged me to show them my confirmation preference. but when I show them they said its based on availability. also they made me wait one hour even I arrived at 5pm. NEVER AGAIN the hotel is not up for a stander

    Reviewed July 22, 2019
    10.0
    Exceptional
    Nor
    Family with young children
    Superior Room
    Stayed 1 night in July 2019

    In the city centre, but still affordable & reasonable rates compared other nearby hotels..”

    We had weekend staycation for a wedding dinner at the ballroom. We find the royale chulan KL is so strategically located within 2 main shopping malls in KL city centre, ie Suria KLCC & Pavilion BB. We booked a week before wedding and still manage to get a good rate for room stay compared others nearby hotel next to them. Overall, we had pleasantly stay there. Is that fruit platter/mini basket is their complimentary for guest upon arrival/checked in? We think their royale chulan hotel chains signature & gesture for guest after had the same experience in RC Damansara. We love the hotel ambiance, room, facilities. Looking forward to stay there again.

    Reviewed July 17, 2019
    8.0
    Excellent
    Made from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in July 2019

    Best value among central location hotels”

    Wifey had a banking certification graduation ceremony in KLCC, was looking for decent place to stay in the area as she had to be at KLCC 6:45 am next morning. Royale Chulan was the the most reasonably priced among the chain hotels in the area. Doesn't really exude 5-Star charm anymore as the place is quite old and the furnishings are dated. But overall, still a pleasant stay, and at almost half the price compared to other options

    Reviewed July 17, 2019
    4.8
    Ahmed from Kuwait
    Group
    Stayed 2 nights in July 2019

    Rude staff, hotel getting old”

    I am a regular customer for 7years, I usually book 1month in advance and i put my preference for floor level and side also i booked and paid based on twin room type. How ever this time the wanted to give me king bed instead! They said its based on availability. But when i insisted showing them my confirmation they gave me as a punishment rooms nit together and not in same floor and they made me wait one hour even i arrived at 5pm

    Reviewed July 14, 2019
    9.2
    Exceptional
    Tay from Malaysia
    Group
    Deluxe Room
    Stayed 3 nights in July 2019

    good hotel.”

    everything is good, large room friendly staff.breakfast taste good as well

    Reviewed July 20, 2019
    9.2
    Exceptional
    Victoria from United Arab Emirates
    Solo traveler
    Superior Room
    Stayed 3 nights in June 2019

    Good place to stay”

    I like this hotel. Good design, personal and service also. Have Spa (+complimentary massage), gym with separate room for yoga and Pilates with own mats n fitball - that was big surprise. Big bathroom with separate shower and bath. But insects on the bed and in bathroom and construction outside, so if you like silence - ask room facing the pool.

    Reviewed June 26, 2019
    10.0
    Exceptional
    Nuraini from Singapore
    Family with young children
    Superior Room
    Stayed 1 night in June 2019

    Best Hospitality and services”

    It’s my first time to stay here with my family and it’s a walking distance to Pavilion mall and very near to KLCC. Definitely will come back again. Thank you to the staff and the management for all the services.

    Reviewed June 23, 2019
    10.0
    Exceptional
    Muhamad from Malaysia
    Couple
    Superior Room
    Stayed 2 nights in June 2019

    Exceptional”

    All is good. Really good. Only thing that bothers me is the toilet door cannot really be close. Got like loose hinge so i have to hold the door while doing my business while sitting on the toilet bowl. But other than that. It is really good.and worth it

    Reviewed June 17, 2019
    10.0
    Exceptional
    Azrin from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in May 2019

    Impeccable service”

    The staff were very friendly and accommodating. Room is huge with bath tub and rain shower. Definitely worth every penny. Buffet spread is great but the room service food is a tad salty. Couldnt even eat half of it. But overall, it was a pleasant stay.

    Reviewed May 29, 2019
    9.2
    Exceptional
    Andrew from United States
    Solo traveler
    Superior Room
    Stayed 5 nights in April 2019

    Exceptional”

    This hotel has lovely big rooms which are quiet and cool. Typically the room rates are very reasonable and the facilities very good especially the swimming pool. It is little big tricky walking to the Pavillion Shopping Centre and Bukit Bintang area due to construction sites nearby (although construction noise is not an issue at all). I would recommend that travellers select a room rate that includes the comprehensive buffet breakfast because it is expensive to buy separately.

    Reviewed May 16, 2019
    8.0
    Excellent
    Stephen-Peter from Malaysia
    Solo traveler
    Premier Room
    Stayed 1 night in May 2019

    old fashioned luxury”

    I arrived early and was checked into my room without a problem. Rooms are large and comfortable HOWEVER the toilet had not been scrubbed, the fridge had mold inside and there was a dead fly on the carpeted suitcase shelf. The hotel is well kept (generally), but some of the decor is getting dated, and the granite counter top in room 345 was badly chipped on one corner. Breakfast was fine; good coffee and a range of food choices were available. Despite some disappointments, I enjoyed my stay, and I would recommend the Royale Chulan (Bukit Bintang) to others.

    Reviewed May 06, 2019
    4.4
    Ahmed from Kuwait
    Group
    Superior Room
    Stayed 2 nights in June 2019

    Never again”

    our request not met even made reservation 2 months in advance, rode receptionist staff, the hotel not well maintained

    Reviewed July 22, 2019
    8.4
    Excellent
    Nurul from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in July 2019

    Excellent location, spacious room, value for money”

    The hotel is located very close to Pavillion shopping mall, around 7 minutes walk. The room is spacious for a superior room, the king bed is huge and the bed and pillows are super comfortable, the rate for one superior room is very reasonable. However, some of my comments are, the housekeeping needs to do proper maintenance and check for the bedroom. We were given only 1 towel in the room, there is no face towel or smaller towel. Cold tap water at the bath tub is loose and we cannot turn on the cold water at the bath tub (we used the shower room). Another thing is, when we arrived, there is no hotel staff who helped us with the luggage, i have to carry myself from the car and pull towards the lobby (together with my small children). We would be very grateful if hotel staff could help us to at least put the bags at the luggage cart. We had to do it by ourselves, my children and I went to find empty cart and put our bags on it. No hotel staff to greet visitors at the front door too.

    Reviewed July 08, 2019
    8.8
    Excellent
    Fook from Malaysia
    Couple
    Superior Room
    Stayed 1 night in June 2019

    Excellent stay, not so friendly and professional receptionist ”

    Superb breakfast Clean room Big toilet Comfortable bed But the receptionist (during check in) was slow, and did not talk clearly. We are Malaysians yet I have problem understand the receptionist. I also called the hotel to request side-by-side room, the person who took my call was not really friendly, and the request did not noted. This is a bad experience. We requested for international adapted, someone was sent to our room, but the person was busy with his phone. Not professional Other wise, this is a good place for staycation

    Reviewed July 07, 2019
    6.8
    Good
    Raja from Malaysia
    Couple
    Superior Room
    Stayed 1 night in June 2019

    Increase the staycation”

    All i can said is the supervisor or something please look after your staff. Your staff act a little bit rude when my check in time. And also I didnt get my actual room that I booked which is included with bathtub but then I got a room without bathtub. But I did pay for the bathtub room and not getting it on the day I checked in. Thank you.

    Reviewed July 04, 2019
    9.2
    Exceptional
    HANIS from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in June 2019

    Superb”

    A big room completed with seperate shower and toilet with window sliding at toilet so I can see my daughter play inside the bath tub. Very comfortable for parents with kids. Cleanliness need to improved eg. carpet loiks quite dirty and old and a lot of of dust at window louvre, can see when the light is of. Breakfast menu need to improved.

    Reviewed July 03, 2019
    12345
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    Royale Chulan Kuala Lumpur
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Bukit Bintang Monorail Station is within 0.73 km