Royale Chulan Penang

Name: Royale Chulan Penang
Address: 1 & 2, Pengkalan Weld, Georgetown, Penang, 10300, Malaysia
Price range: room rates from $116 per night (USD) - We Price Match!
Rating: 8.6

4 stars out of 5

1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300

Highlights

Very spacious room with all the amenities you need.

Hotel nearby with attraction place with walking distance.

Clean , nice food for breakfast, friendly staff, good value.

Clean , nice food for breakfast, friendly staff, good value.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Pool (kids)

Luggage storage

Breakfast

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

This property is in high demand!

20 travelers have booked today.

Location 8.9

Cleanliness 8.7

Room comfort and quality 8.7

Service 8.7

Based on 21,675 verified reviews

Location

8.9

Cleanliness

8.7

Room comfort and qua...

8.7

Service

8.7

Value for money

8.7

Facilities

8.5

"Overall, it was a pleasant stay, and I highly recommend it!"

"I am very happy and satisfied with my choice to stay here."

"Overall, this hotel exceeded our expectations in every way."

"A fantastic hotel, with well equiped, immaculate rooms."

"Zahid (housekeeper) made our room, very clean and organized."

See map

8.9Excellent

Location rating score

Excellent location - Inside city center

Exceptional for walking

More details on walking

Walkable places

British Council Penang

10 m

Hawaii Travel & Tours

260 m

Langkawi Coral

270 m

Queen Victoria Memorial Clocktower

280 m

Penang Heritage Trust

280 m

Popular landmarks

Penang Fort Cornwallis

680 m

Chew's Jetty

690 m

Khoo Kongsi

770 m

Armenian Street

840 m

Cheong Fatt Tze - The Blue Mansion

1.1 km

Closest landmarks

Main Post Office

60 m

HSBC Bank @ Lebuh Downing

170 m

Alliance Bank @ Lebuh Pantai

180 m

Standard Chartered Bank @ Georgetown

210 m

Immigration Office

220 m

Value for money	8.7
Distance to city center	1km
Location rating	8.9
Nearest airport	Penang International Airport (PEN)
Distance to airport	15.4 km

Rooms available at Royale Chulan Penang

Excellent

Room comfort & quality

8.7

Room photos and details

Deluxe Suite

...

Room size: 68 m²/732 ft²
City view
1 queen bed

Enter dates to see prices

Room photos and details

Studio Room

...

Room size: 50 m²/538 ft²
City view
1 double bed

Enter dates to see prices

Room photos and details

Triple Room

...

Room size: 52 m²/560 ft²
Outdoor view
3 single beds

Enter dates to see prices

Room photos and details

Deluxe King

...

Room size: 37 m²/398 ft²
Pool view
1 king bed

Enter dates to see prices

Room photos and details

Executive Suite

...

Room size: 68 m²/732 ft²
City view
1 double bed

Enter dates to see prices

Room photos and details

Superior Twin Room

...

Room size: 28 m²/301 ft²
City view
2 single beds

Enter dates to see prices

Room photos and details

Family Suite

...

Room size: 56 m²/603 ft²
City view
1 single bed and 1 double b...

Enter dates to see prices

Room photos and details

Triple Room

...

Room size: 52 m²/560 ft²
3 single beds
3 single beds

Enter dates to see prices

Room photos and details

Triple Room

...

Room size: 52 m²/560 ft²
3 single beds
3 single beds

Enter dates to see prices

Room photos and details

Superior King Room

...

Room size: 28 m²/301 ft²
1 king bed
1 king bed

Enter dates to see prices

Frequently asked questions

The average travel time to get from Royale Chulan Penang to the airport is 32 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

While residing at Royale Chulan Penang, begin your trip by discovering the closest points of interest that are within walking distance to the property which include British Council Penang, Hawaii Travel & Tours, and Langkawi Coral.

While lodging at Royale Chulan Penang, delight in your evening or night out at Farquhar's Bar, Club Momo, and R&B Pub to make the most out of your nightlife.

While lodging at Royale Chulan Penang, take joy in your morning or evening stroll at nearby park which include Sejarah Koh Seang Tat, Armenian Park, and Friendship Park.

Royale Chulan Penang was built in 2014.

Verified guests that stayed at Royale Chulan Penang have given this property a rating of 8.934 for its remarkable location as the primary highlight for their stay.

Verified solo travelers that have stayed at this property have given Royale Chulan Penang an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Royale Chulan Penang an average rating of 8.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Royale Chulan Penang’s community is Georgetown which consists of popular restaurants such as Auntie Gaik Lean's Old School Eatery, Two Frenchies Cafe Bistro, and The Forest - Heritage.

The nearest airport to Royale Chulan Penang is Penang International Airport, 15.0 km away.

More about Royale Chulan Penang

Royale Chulan Penang

The range of services provided by Royale Chulan Penang ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access.
The hotel provides taxi services to help you find what you want in Penang. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Guestrooms at Royale Chulan Penang are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with mini bar in some rooms. Royale Chulan Penang also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.

Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Royale Chulan Penang lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.

Around the property

Take some time to explore Penang. Learn about the city's art history with a day at Pinang Peranakan Mansion located 330 m away, where you can see collections by famous artists.

Reasons to stay here

This hotel's food and dining score higher than 98% of accommodations in the city.

Show less

Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken

English
Malay

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Things to do, ways to relax

Fitness center
Gym/fitness

Cleanliness and safety

First aid kit
Hand sanitizer
Hygiene certification
Staff trained in safety protocol

Dining, drinking, and snacking

Breakfast [buffet]
Breakfast [continental]
Restaurants
Room service

Services and conveniences

Air conditioning in public area
Business facilities
Concierge
Daily housekeeping
Dry cleaning
Elevator
Facilities for disabled guests
Ironing service
Laundry service
Luggage storage
Meeting/banquet facilities
Safety deposit boxes
Smoke-free property
Smoking area unavailable
Xerox/fax in business center

For the kids

Family/child friendly
Family room
Swimming pool [kids]

Access

CCTV in common areas
CCTV outside property
Check-in [24-hour]
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Security [24-hour]
Smoke alarms

Getting around

Car park [charges apply]
Taxi service

Available in all rooms

Air conditioning
Baby cot (upon request)
Bathrobes
Blackout curtains
Carpeting
Closet
Clothes rack
Coffee/tea maker
Desk
Electric kettle
Free bottled water unavailable
Hair dryer
In-room safe box
Internet access – wireless
Ironing facilities
Linens
Mini bar
Non-smoking
Private bathroom
Satellite/cable channels
Shower
Slippers
Telephone
Toiletries
Towels
Wake-up service
Wi-Fi [free]
Window

Food and dining

Restaurants on site

Tea Room

Cuisine: British
Menu: Buffet

Sri Tanjung Cafe

Cuisine: Asian, International, Local, Malaysian
Menu: Buffet

Location

1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300

Excellent8.9

Location

Airports

Penang International Airport (PEN)
15.4 km 24 min drive
Sultan Abdul Halim Airport (AOR)
86.9 km

Public transportation

Pengkalan Raja Tun Uda Bus Terminal
350 m
Komtar Bus Terminal
1.5 km

Hospital or clinic

Health And Medical Section Penang Port
260 m

Shopping

Gurney Plaza
4.5 km

Convenience store

7 Eleven
190 m

Cash withdrawal

ATM
200 m

What's nearby

Popular landmarks

Pinang Peranakan Mansion
330 m
Penang Fort Cornwallis
680 m
Chew's Jetty
690 m
Khoo Kongsi
770 m
Armenian Street
840 m
Cheong Fatt Tze - The Blue Mansion
1.1 km
Kek Lok Si Temple
8.0 km
Batu Ferringhi Beach
12.2 km
Entopia
14.6 km
Escape Theme Park
14.7 km

Nearby landmarks

British Council Penang
10 m
Main Post Office
60 m
HSBC Bank @ Lebuh Downing
170 m
Alliance Bank @ Lebuh Pantai
180 m
Standard Chartered Bank @ Georgetown
210 m
Immigration Office
220 m
Health And Medical Section Penang Port
260 m
Hawaii Travel & Tours
260 m
Langkawi Coral
270 m
Queen Victoria Memorial Clocktower
280 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)

Stay for free if using existing bedding.

Baby cot/crib available upon request

Children 2-12 year(s)

Must use an extra bed

If you need an extra bed, it will incur an additional charge.

Guests 13 years and older are considered as adults

Must use an extra bed which will incur an additional charge.

Others

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
Maximum 2 children under 12 years old stay for free if using existing bed.
Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
Gym Access: Gym will now be accessible 24 hours a day.
Charges for Car Park: RM 5 per 3 night stay
Swimming Pool Timing: 7:00AM to 8:00PM daily
This is a strictly non-smoking property. Penalty might be incurred to guest(s) who smoke within the property (including rooms).
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 12:00
Reception open until: 00:00

Getting around

Distance from city center: 1km
Travel time to airport (minutes): 32

Extras

Breakfast charge (unless included in room price): 67.2 MYR

The property

Year property opened: 2014
Number of floors: 6
Number of rooms : 179
Non-smoking rooms/floors: yes
Number of restaurants: 2
Number of bars/lounges: 0

Parking

Daily parking fee: 5 MYR

Property announcements

Guests who book rooms with breakfast will be entitled to a maximum of 2 daily breakfasts for adults. Additional child breakfast charges are applied for children from 4 to under 12 years old.

Reviews of Royale Chulan Penang from real guests

Provided by verified guests of

8.6

Excellent

From 16,819 reviews

Location score 8.9 out of 10 and is a high score in Penang
Location8.9
Cleanliness score 8.7 out of 10 and is a high score in Penang
Cleanliness8.7
Room comfort and quality score 8.7 out of 10 and is a high score in Penang
Room comfort and quality8.7
Service score 8.7 out of 10 and is a high score in Penang
Service8.7
Value for money score 8.7 out of 10 and is a high score in Penang
Value for money8.7
Facilities score 8.5 out of 10 and is a high score in Penang
Facilities8.5

Review summary

This hotel's location near the city center and tourist attractions, ferry pier, and eateries makes it convenient for guests. The rooms have a premium feel and are clean and spacious with comfortable beds. The staff is excellent and accommodating, receiving praise from guests for their service. Breakfast offers a great variety of choices, and the facilities create a quiet and peaceful atmosphere.

Clean rooms, some outdated, guests report worn mattresses and outdated bathrooms.

Did you find this review summary helpful?

Guest Type

Room Type

Language

Select your country

Show reviews that mention

Service

Mentioned in 442 reviews

sentiment-positive-indicator

85% Positive

sentiment-negative-indicator

14% Unfavourable

Breakfast

Mentioned in 428 reviews

sentiment-positive-indicator

87% Positive

sentiment-negative-indicator

12% Unfavourable

Location

Mentioned in 364 reviews

sentiment-positive-indicator

96% Positive

sentiment-negative-indicator

3% Unfavourable

Cleanliness

Mentioned in 342 reviews

sentiment-positive-indicator

75% Positive

sentiment-negative-indicator

24% Unfavourable

Room comfort

Mentioned in 169 reviews

sentiment-positive-indicator

78% Positive

sentiment-negative-indicator

21% Unfavourable

Room size

Mentioned in 134 reviews

sentiment-positive-indicator

94% Positive

sentiment-negative-indicator

5% Unfavourable

Parking

Mentioned in 92 reviews

sentiment-positive-indicator

51% Positive

sentiment-negative-indicator

48% Unfavourable

Pool

Mentioned in 90 reviews

sentiment-positive-indicator

77% Positive

sentiment-negative-indicator

22% Unfavourable

Value for money

Mentioned in 87 reviews

sentiment-positive-indicator

87% Positive

sentiment-negative-indicator

12% Unfavourable

Showing 6,830 verified guest comments

Sort by

Changed to review page 1

9.2
Exceptional
Jayanthi from Malaysia
Couple
Superior King Room
Stayed 4 nights in October 2025
“Facilities, Cleanliness and Management of the Buffet ”
The reason I will recommend is the location and the staffs. The hotel is located at a strategic location and all staffs from the security to housekeeping were very friendly, respectful and helpful. The hospitality aspect is good however following are my concerns on the following: 1) We booked three rooms, one for OKU. I will start with the OKU room first. The room is provided with adequate space for wheel chair movement and railings provided in the bath room to facilitate the OKU person to hold and move stably. However when the shower is used the water flows out and the whole area is wet. Foot rug/towel provided however it is soaked by the time bath is completed. The whole floor is slippery. I was very concerned for my Mom because everytime she had to use the toilet the floor is wet and slippery. There are no curtains or any other way to prevent the water from flowing out. The same feedback for the other two rooms too. My husband informed the water from the bathroom was flowing out and the foot rug was soaked with water Please look into this matter. 2) Cleanliness - daily housekeeping must be improved - vacuuming and cleaning of the toilets. 3) Management of Buffet - in my opinion the hotel management will know the occupancy rate and number pax for daily breakfast. I noticed that the food was not replenished quickly for three consecutive days that I had my breakfast. On my checkout day, the buffet area was not very busy but clearing and replenishment of food was fast. The hotel management must have a designated persons at respective food station to ensure food is replenished in a timely manner
Reviewed October 23, 2025
Dear Jayanthi, Greetings to you from all of us at Royale Chulan Penang! Thank you for sharing your feedback and for highlighting our strategic location and friendly team. We truly appreciate your kind words on our convenient location and the hospitality shown by our team, it’s wonderful to know our staff made a positive impression throughout your stay. At the same time, we would like to extend our sincere apologies for the issues you encountered. We truly appreciate your detailed comments regarding the OKU room, housekeeping, and breakfast buffet management. Please be assured that we have addressed these matters with the respective teams to enhance guest comfort, cleanliness, and service efficiency. Your insights are invaluable to us, and we hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Dennis Lee General Manager
Responded November 06, 2025
Royale Chulan Penang
Did you find this review helpful?|
10.0
Exceptional
Asmawi from Malaysia
Family with teens
Superior Twin Room
Stayed 1 night in June 2025
“Heritage Hotel”
I had a very pleasant stay at Royale Chulan Penang. The hotel combines comfort with a touch of heritage charm, and the location is truly one of its strongest points. Situated right in the city, it’s within walking distance to many of George Town’s attractions, cafes, and local food spots, which made exploring Penang so easy and enjoyable. The room was spacious, clean, and well-kept, giving a comfortable place to relax after a day out. The staff were courteous and always willing to help, adding to the overall positive experience. The breakfast spread was also enjoyable, with a good balance of local and international options. What I appreciated most was being able to step outside and immediately feel connected to the city – whether it was sightseeing, food hunting, or just strolling around George Town’s streets. Overall, Royale Chulan Penang is a great choice if you want a relaxing stay while still being right at the heart of the city. I’d definitely recommend it for both leisure and business travelers.
Reviewed September 10, 2025
Dear Asmawi, Greetings to you from all of us at Royale Chulan Penang! Thank you very much for your lovely review. We are delighted to know that you enjoyed the heritage charm of our hotel, the comfort of your room, as well as our convenient location right in the heart of George Town. It is wonderful to hear that our team’s hospitality, along with our breakfast spread, made your stay even more memorable. Your kind recommendation means a lot to us, and we are so pleased that you felt connected to the city during your visit. We look forward to welcoming you back to Royale Chulan Penang for another relaxing and enjoyable stay. Kind regards, Dennis Lee General Manager
Responded September 26, 2025
Royale Chulan Penang
Did you find this review helpful?|
8.0
Excellent
Deborah from Laos
Group
Triple Room
Stayed 4 nights in July 2025
“Good location and helpful staff.”
I stayed at Royale Chulan Penang for 4 nights with my family. The location was excellent — close to George Town’s historic centre, street art, shops, and a wide range of restaurants. It was easy to get around and enjoy what Penang has to offer. The room was clean and comfortable, with great beds and an excellent shower. The air conditioning worked well and was pleasantly quiet. The gym was good but I feel the pool facilities could be improved, with some food and drink facilities. The reception staff were very helpful and accommodating with a special request I had, which made check-in smooth. The staff in the restaurant were also helpful when I mentioned I was vegan. I was however, disappointed that several vegetable dishes — which could have easily been vegan — were prepared with chicken stock or fish sauce. It would be great if the kitchen could avoid using animal products in otherwise plant-based , giving more options to vegan and vegetarian guests without having to prepare something separately. Overall, it was a comfortable and enjoyable stay with good service and a convenient location. I’d be happy to stay again.
Reviewed July 31, 2025
Dear Deborah, Greetings to you from all of us at Royale Chulan Penang! Thank you for taking the time to share such a detailed review of your recent stay with us. We are truly delighted to know that you and your family enjoyed a comfortable stay, from our central location and room amenities to the helpfulness of our front office and restaurant team. It is especially rewarding to hear that our team was able to assist with your special request and dietary needs. We also appreciate your honest feedback regarding the pool facilities and the preparation of certain vegetable dishes. Your comments are important and have been shared with our culinary team to explore more inclusive plant-based options and to enhance clarity around ingredients. Thank you once again for choosing Royale Chulan Penang. We look forward to welcoming you back for another enjoyable and even more accommodating stay. Kind regards, Dennis Lee General Manager
Responded August 08, 2025
Royale Chulan Penang
Did you find this review helpful?|
6.8
Good
Megala from Malaysia
Group
Superior Twin Room
Stayed 4 nights in December 2025
“Quite disappointed ”
This is my second visit to this hotel , decided to stay here after excellent experience last year but to my dismay it was not the same this time around .for the positive side, the bellboys , housekeeping staff and the doormen were very friendly and helpful, breakfast buffet was so so as not all food was upto the standards for such an establishment, but still not bad as the spread was ok and staffs were good. Rooms are clean even though sometimes lights not working well at times .coming to my actual issue which was the attitude of the night manager and front desk staff who helped me to check in that night, I booked 4 standard twin rooms for 4 nights including breakfast and fully paid , once booked I’ve contacted the hotel earlier before my arrival date to make some adjustments as in adjoining rooms for us since we have elderly parents with medical conditions which will need help at night , it was informed that they will try to accommodate but subject to availability on arrival time but no mention of extra charges of RM 50/night if need adjoined as only available for king type not twin type of room , as I saw online the rate is the same for both types of rooms and last year I had no issue with this , but the manager insisted that if I need adjoining they can arrange but with the additional charges and it seems we will only be informed of this upon arrival only and not when I was asking prior to it, seems like it was being forced on us and after debating for a while he just told the front desk staff something and just left , we found it very rude , later when I wanted to pay total charges for the adjoining rooms the front desk staff just replied that they decided not to take any money from us , in a tone we found not pleasant as thought it was charity, honestly they need proper training and soft skills experience, daily we need to greet first before expecting a reply ,we feel the backend staff are more polite and helpful . Have decided not to return to this hotel anymore.
Reviewed December 10, 2025
Dear Megala, Greetings to you from all of us at Royale Chulan Penang! Thank you for staying with us and for leaving your review and rating. Thank you for sharing your feedback, and please accept our sincere apologies for the shortcomings during your recent stay. We appreciate your return to our hotel and regret that your experience this time did not reflect the standards you previously enjoyed. We are glad to hear your positive comments about our bell team, housekeeping staff, doormen, and breakfast staff. However, we take note of your concerns regarding the breakfast quality and room lighting, and we have shared them with the respective teams for improvement. We are especially concerned about the way your request for adjoining rooms was handled. We understand how important this arrangement was for your family, and we regret the lack of clear communication prior to your arrival and the manner in which the situation unfolded at check-in. Please be assured that this matter is being a
Responded December 15, 2025
Royale Chulan Penang
Did you find this review helpful?|
10.0
Exceptional
Wahida from Malaysia
Family with young children
Superior Twin Room
Stayed 2 nights in November 2025
“Exceptional”
We have stayed at this hotel multiple times and the high quality of service and attention to detail remains. Great location, really pleasant and the rooms have been comfortable and immaculate. The staffs is amazing. All of the people are incredibly helpful and generous with their time and advice. A special Thank you to Ain, Khalid, Shamim and the Manager Ling. Do not forget to Amirul & Roselyn from the restaurant - Breakfast crew.. Congratulations to the Chef who cook a very delicious food and keep the high standard of quality.. Their excellent service make us feel welcoming and to repeat staying at Royal Chulan Penang.. ❤️
Reviewed November 25, 2025
Dear Wahida, Greetings to you from all of us at Royale Chulan Penang! Thank you for your continued support and for sharing such a wonderful review. We are truly delighted to hear that each stay with us has been consistently pleasant, and that you found our rooms, service and location to be exceptional. Your kind words mean a great deal to our team. We will be sure to share your appreciation with Ain, Khalid, Shamim, Manager Ling, Amirul, Roselyn and our breakfast crew, as well as our Chef. Knowing that their hospitality made your stay memorable is the greatest motivation for us. It is always our pleasure to welcome you back, and we look forward to hosting you again for another excellent stay at Royale Chulan Penang. Kind regards, Dennis Lee General Manager
Responded December 08, 2025
Royale Chulan Penang
Did you find this review helpful?|