This property is in high demand!
Booked 16 times since yesterday | 18 travelers are looking at this property right now
21 Jul 2019
Sunday
22 Jul 2019
Monday
2 adults
1 room
Free Wi-Fi
Royale Chulan Penang
1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300
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![Swimming pool [outdoor] Royale Chulan Penang](http://pix10.agoda.net/hotelImages/625/625598/625598_14052810140019601699.jpg?s=450x450)
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Royale Chulan Penang Reviews
8.4
Excellent
/10
(3898 reviews)See what guests said
8.8
Excellent"Good location as its near Peranakan Mansion, Blue Mansion, C..."
FREDERICK C.
-
December 18, 2018
8.7
Excellent cleanlinessRecommended by 94% of guests
Things you’ll love about Royale Chulan Penang
Things you'll love
350 meters to public transportation
Free Wi-Fi in all rooms!
Sauna
Steamroom
Excellent
Location
8.6
See map
Excellent location - Inside city center
Popular
Nearby
| Value for money | 8.5 |
| Distance to city center | 1km |
| Location rating | 8.6 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 16.3 km |
Rooms available at Royale Chulan Penang
8.7
Excellent
Room comfort & quality
Room photos and details
Junior Suite
...
- Room size: 52 m²/560 ft²
- City view
- 1 double bed
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Room photos and details
Deluxe Suite
...
- Room size: 68 m²/732 ft²
- Pool view
- 1 queen bed
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Room photos and details
Executive Suite
...
- Room size: 68 m²/732 ft²
- Harbor view
- 1 double bed
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Room photos and details
Family Suite
...
- Room size: 56 m²/603 ft²
- Pool view
- 1 double bed
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Room photos and details
Corner Suite
...
- Room size: 44 m²/474 ft²
- Harbor view
- 1 double bed
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Room photos and details
Superior
...
- Room size: 28 m²/301 ft²
- City view
- 2 single beds or 1 king bed
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Room photos and details
Penang Suite
...
- Room size: 57 m²/614 ft²
- Harbor view
- 1 double bed
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Room photos and details
Studio Suite
...
- Room size: 50 m²/538 ft²
- Harbor view
- 1 double bed
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Room photos and details
Royal Suite
...
- Room size: 129 m²/1389 ft²
- Harbor view
- 1 double bed
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Room photos and details
Deluxe Room
...
- Room size: 37 m²/398 ft²
- Pool view
- 1 king bed or 2 single beds
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Have a question for Royale Chulan Penang?
What people love about Royale Chulan Penang
- 6.0Review score
"OVERALL HOTEL IS VERY GOOD."
DATO F.
|
January 10, 2019
- Location9.2Exceptional
"Great location."
Graham
|
January 10, 2019
- 10.0Exceptional
"Nicely decorated rooms with wainscotting."
Ahmad W.
|
December 6, 2018
Recommendations based on your views:
9.6
Exceptional"Clean room."
Sherlin
|
January 7, 2019
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An overview
Situated in Georgetown, The Royale Bintang Penang Hotel is the perfect place to experience Penang and its surroundings. Only 17.1 km away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by The Royale Bintang Penang Hotel ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, wheelchair accessible.
Step into one of 179 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, linens, mirror, slippers, towels which can be found in some rooms. The complete list of recreational facilities is available at the hotel, including fitness center, sauna, outdoor pool, spa, massage. Whatever your purpose of visit, The Royale Bintang Penang Hotel is an excellent choice for your stay in Penang.
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What they offer
8.0
Very good"Enjoyed my stay here."
Ville
|
January 7, 2019
Read more reviews
Popular facilities
- Fitness center
- Restaurants
- Swimming pool [outdoor]
- Front desk [24-hour]
Languages spoken
- English
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Steamroom
- Massage
- Spa
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service [24-hour]
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Laundry service
- Smoke-free property
- Concierge
- Luggage storage
- Smoking area
- Daily housekeeping
- Safety deposit boxes
- Dry cleaning
- Shops
For the kids
- Family room
- Swimming pool [kids]
Access
- Check-in/out [private]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Bicycle rental
- Rental car
- Valet parking
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- Hair dryer
- Shower
- Bathrobes
- In-room safe box
- Slippers
- Carpeting
- Internet access – wireless
- Soundproofing
- Closet
- Ironing facilities
- Telephone
- Clothes rack
- Linens
- Toiletries
- Coffee/tea maker
- Mini bar
- Towels
- Desk
- Non-smoking
- Wake-up service
- Free bottled water
- Refrigerator
- Wi-Fi [free]
- Free instant coffee
- Satellite/cable channels
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Nearest essentials
Airports
Penang International Airport (PEN)
16.3 km
24 minutes
Sultan Abdul Halim Airport (AOR)
86.9 km
Public transportation
Pengkalan Raja Tun Uda Bus Terminal
350 m
Komtar Bus Terminal
1.5 km
Hospital or clinic
Health And Medical Section Penang Port
260 m
Shopping
Gurney Plaza
4.5 km
Convenience store
7 Eleven
190 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Penang Peranakan Mansion - 490 m
- Khoo Kongsi - 790 m
- The Camera Museum - 970 m
- Gurney Drive - 3.45 km
- Gurney Plaza - 4.45 km
- Penang Hill - 6.46 km
- Penang Bridge - 7 km
- Kek Lok Si Temple - 8.07 km
- Penang National Park - 14.02 km
- Escape Adventureplay Theme Park - 14.71 km
Nearby landmarks
- British Council Penang - 10 m
- Main Post Office - 60 m
- Penang-Langkawi/ Medan Ferry Terminal - 140 m
- Tanjung City Marina - 160 m
- HSBC Bank @ Lebuh Downing - 170 m
- Alliance Bank @ Lebuh Pantai - 180 m
- Segi College - 190 m
- Tanjung City Marina Penang Port - 210 m
- Standard Chartered Bank @ Georgetown - 210 m
- Immigration Office - 220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
- Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
- Children under 6 years old will receive breakfast free of charge.
- Maximum 2 children under 12 years old stay for free if using existing bed.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Reception open until: 12:00 AM
Getting around
Distance from city center: 1km
Travel time to airport (minutes): 19
Extras
Breakfast charge (unless included in room price): 38 MYR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 0
Number of floors: 6
Number of restaurants: 2
Number of rooms : 179
Year property opened: 2014
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Compare to other recommended properties
 Royale Chulan Penang |  |  | Best value!  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 3898 reviews 8.4 Location 8.6 | Excellent 4747 reviews 8.4 Location 8.9 | Excellent 855 reviews 8.8 Location 9.1 | Excellent 377 reviews 8.8 Location 8.9 |
| Neighborhood | Georgetown | Georgetown | Georgetown | Georgetown |
Reviews of Royale Chulan Penang from real guests
Provided by verified guests of 
Agoda Reviews (3898)Booking.com Reviews (816)
8.4
/
10
Excellent
All languages
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All room types
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Showing 2374 verified guest comments
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Penang Peranakan Mansion
- Pengkalan Raja Tun Uda Bus Terminal is within 0.35 km
One of my favourite hotels”
The room is huge and so beautiful, comfortable and relaxing. I love the room's decoration and convenience. There is a tea room for guests staying on Suite floor where you can enjoy your snack, tea & coffee until 8pm. However, the breakfast was not a good experience. Breakfast closed at 10.30am but it almost ran out of food when I reached at 9.30am.
Dear Guest , Thank you for your comments. We apologize for the problems that you have encountered during your last stay and we will continue to improve our facilities and services. We assure you that we will be looking into each point that you have made. We hope to have the opportunity to welcome you back for a better stay experience at Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Exceptional”
Definitely a good value for money hotel. The facilities are good. The location are great. It's a four star hotel with a pretty well rooms with the great accessories. Cleanliness can be improved. Overall great stay.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Beautiful hotel in Georgetown”
Lovely colonial hotel close the clan jetties and only 10min drive from Gurney Dr Large comfortable beds and great bathrooms. As always with humid climates and older hotels there was a little bit of mould in the grouting but this was the only issue.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Overall sgt berpuas hati...”
Sgt berpuas hati...sy ada request utk pihak hotel prepare utk celebrate my honeymoon. Surprisingly pihak hotel mmg prepare for that...i luv it and thanx to royal chulan hotel penang for that...thanx a lot⚘⚘⚘
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Traveling with elder citizen - my Mom”
The staff at the hotel were friendly and helpful and respectful to the elderly ❤️. We we upgraded to Jr Suite upon check in and the front desk staff was very polite and quick in handling the process. The room was cleaned with hot fresh towels. Bathroom and toilet were also clean and well lit.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Loved our stay”
This was our first time in Penang and we were pleased to find ourselves so well located for exploring George Town on foot. For trips further afield we were able to use local buses as the hotel is close to both the Jetty Bus Station and the free Hop-On Hop-Off Bus stops. The room was very comfortable and well appointed. We also made good use of the lovely pool and sunbeds. The daily breakfast buffet was generous and offered many choices. Staff were friendly and attentive and made our stay very enjoyable.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Great stay”
Overall great stay there. Big rooms, strategic location, clean rooms. Only negative points, we have to wait until 3pm to check in. Although the staff great enough to provide us with complimentary drinks due to the delay, i think hotel should try to ensure check in at 2pm especially customer with senior citizen and young children.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Lovely room overlooking fantastic swimming pool”
We had a great stay in a lovely quiet and comfortable room overlooking fantastic swimming pool. Staff were very friendly and helpful; breakfast was good and varied; facilities of swim pool and gym superb.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Excellent hotel”
We were really halo with the room size and cleanliness. The location was great for the port and for walking into town. Large and varied breakfast to set us up for the day. Excellent stay, would use again and recommend to all!
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Nice and clean hotel”
Comfortable, nice and clean hotel. But the room is slightly smaller than average deluxe room. Breakfast buffet options a bit limited but overall I had a pleasant stay. The staff are very welcoming and helpful.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager
Bucket list Trip”
This was a memory lane trip for me and first for my wife. Selected the Royale Chilean Hotel as best place to stay in Georgetown. I don't regret my choice, staff are the best, they are friendly, helpfully and efficient. The room was big enough for us, with large bed and we'll set out bathroom. Chose Breakfast on booking for each day and was not disappointed with the food available, this covered varieties for and culture or religion. I fully recommend this hotel to any traveller to Penang.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager
an okay stay”
stayed here for 2 nights. everything is ok except that the parking is quite a distant from the hotel lobby. so i did not appreciate the long walk. the breakfast buffet is just okay. nothing wonderful about the food. just a normal buffet. the taste of food is also just ok. and also, if you order egg during the breakfast buffet, you have to remind the staff because the forgot my order on both days of my stay. that was not pleasant. i already finish eating when i get the order. the room design is nice but seems but maybe can polish it a little bit. theres old furniture vibe when i enter the room. one thing that separates this hotel from others is the attentiveness of the staff. especially the bell boy. he suggest some of the place that we can go, where to eat good food, etc
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager
Strategically located hotel in town”
+ve: 1. friendly staff 2. nice ambiance 3. strategic location 4. breakfast spread was ok 5. TV - channel choices was ok 6. pool is nice room for improvement: 1. towel with a hole was placed in our room, but was replaced immediately upon request 2. shower area was clogged Would i stay here again? Yes.
Dear Guest , Thank you for your comments. We apologize for the problems that you have encountered during your last stay and we will continue to improve our facilities and services. We assure you that we will be looking into each point that you have made. We hope to have the opportunity to welcome you back for a better stay experience at Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Tired Hotel”
This Hotel could be superb if well run by proper people who understand service - quality - and proper management. The product offered is sub-standard and needs to start again. It is like staying in Sleepy Hollow, and poorly run. Sadly it is terrible. The Food offered and presentation was unacceptable..
Dear Guest , Thank you for your comments. We apologize for the problems that you have encountered during your last stay and we will continue to improve our facilities and services. We assure you that we will be looking into each point that you have made. We hope to have the opportunity to welcome you back for a better stay experience at Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
Nice Hotel near to the Pier”
Friendly staff, good location and nice room.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager
I was on business trip. The facilities is perfect. I was worry free.”
Breakfast was good, parking was designated for hotel guests. Facilities made me comfortable to invite clients for discussion and tea. Room was designed to be friendly for those who needs clean and calming effect, almost like home.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager
Parking area”
I'm traveling with daughter, thus luggage!It is very inconvenient to have a separate parking....but the parking is actually linked to the hotel?Basically we took an elevator to the lobby, crossed a street to get to our car(with small kid, it is not convenient at all especially with all those rojak takeouts in my hand), and then took another elevator to our parked car. Such hassle. But we do love the hospitality A+
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager
Awesome staff, location, amazing history”
Thoroughly enjoyed my stay. Incredible staff, perfect location, amazing history. Can highly recommend to anyone who wants to stay in Georgetown, Penang. Would not hesitate to stay there again. Great food, the rooms are modern, clean, and well maintained. Best of all, directly outside is the number 1 stop for the CAT buses, that are free for tourists to get around Georgetown, although the historic area is not that large, and can just be walked.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager
Great staff and good value for what you pay. ”
Decided for this instead of the usual heritage / hipster hotels we've been to in Penang. Free parking was very much appreciated and the staff were very attentive the few times we approached them for things. Good experience overall.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager
Cosy and Spacious Room”
We booked 2 rooms for the 4 of us. It was Clean and convenient except for the parking where we had to revalidate our tickets each time we wanted to exit. Perhaps , the hotel can look into a season parking option and a refundable deposit, to be given upon checkout.
Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager