This property is in high demand!
6 travelers have booked today.
"Overall a nice place to spend a super-relaxing weekend lounging by the pools and reading a good book :-) Will recommend to friends and colleagues"
Aliso - September 20, 2019
Excellent
Location rating score
6 travelers have booked today.
The room was clean, quiet and was decorated tastefully with high quality bedding and furniture.
tai-hsi | March 6, 2018
We will definitely be booking a room here if ever in Taiwan again.
Ian | August 27, 2019
This truly made our stay a 5 star experience.
Ian | August 27, 2019
P.S. the double bath room was perfect!
Ian | August 27, 2019
Friendly and well-trained staff.
Po | October 26, 2019
The resort was gorgeous.
tai-hsi | March 6, 2018
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
Sauna
Value for money | 7.8 |
Location rating | 8.0 |
Nearest airport | Taipei Songshan Airport (TSA) |
Distance to airport | 59.9 km |
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at RSL Cold & Hot Springs Resort Suao also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, RSL Cold & Hot Springs Resort Suao has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Yilan with private transportation, the resort can arrange both taxis or car rental.
RSL Cold & Hot Springs Resort Suao does not permit smoking in any of its rooms, but allows smoking in designated areas.
Aliso | September 20, 2019
Aliso | September 20, 2019
Richardson | January 6, 2020
Well-positioned in Suao Township, RSL Cold & Hot Springs Resort Suao is the ideal point of departure for your excursions in Yilan. Situated only from the city center, guests are well located to enjoy the town's attractions and activities. This modern hotel is in the vicinity of popular city attractions such as Jeng Sen General Hospital, Su-Au Cold Spring, Suao Cold Spring.
At RSL Cold & Hot Springs Resort Suao, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at RSL Cold & Hot Springs Resort Suao.
Richardson | January 6, 2020
Children and extra beds
All children are welcome.
Others
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
![]() RSL Cold & Hot Springs Resort Suao | Best value! ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
Guest rating | Excellent 921 reviews 8.5 Location 8.0 | Excellent 2593 reviews 8.9 Location 8.6 | Excellent 2018 reviews 8.3 Location 8.5 | Review score 1 review 4.8 Location 6.0 |
Neighborhood | Suao Township | Jiaoxi Township | Luodong Township | Jiaoxi Township |
Show reviews that mention
As a hot springs lover”
This time we visit Yilan. First night stayed at RSL. The best hotel to stay in Suao .....is here! With cold and hot springs bath tubs, sumptuous dinner and breakfast, a relaxing massage, very friendly and helpful staff, will definitely come back again!
Dear Mr. Tin, Greetings from RSL Resort Suao ! We much appreciate your recognition and rewards on our facilities, dining and service scale...Looking forward to escorting your return soon again ! Sincerely yours, Stephanie on behalf of Sales Team from RSL Resort Suao
enjoyed my stay at RSL.”
The hotel is well located, as it is close to Suao Train station within walking distance. The staff are very helpful and show great hospitality. During my stay, the hotel was serene and calm, which is excellent if you are looking for a place to relax. The hotel is also not too far from most of the main attractions in Yilan. The breakfast is overall exquisite.
Service that worth me spending my time to leave my comment here”
I am very fond of the Jap style hot spring . Despite the outlook of the hotel, the hotel room design follows the jap style and are very comfy as the one in jap. The room have 2 pools and allows you to have hot spring and cold spring which the place is famous for. During my stay in RSL, staff proactively provided service to me and impressed me that I decided to leave a comment here. The very downside of this hotel is its location as there isn’t any entertainment anyway. However, if you are looking for a good hotspring, I believe that you won’t look for entertainment at night and will just stay in hotel and relax.
Dear Guest, Greetings ! We much appreciate your recognition with gratitude ! The remote distance where we are located can be also deemed preservation of an old town flavor...We are very focusing on caring all details in offering every single guest's comfort and service, in which you may totally enjoy the relaxation at our perfect gateway ! We are looking forward to escorting your return soon again ... Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort
Resort away from big city for leisurely stay; nice pool and center court”
The room we stayed is a Japanese tatami style room with two large bathtubs for both cold and hot springs. It is relatively rare to find such two-tub room in Yi-Lan area. We enjoyed soaking in the tubs after getting back from a hiking trail. However, we did not try to go to the rooftop naturist hot spring (extra charge per person) since there was very little detailed description of the facility/cost on the website. Friends told us to save the extra expenses for seafood in a fishing port nearby. October may be an off season for the hotel. It was very quiet and we did not see many guests when we stayed there. Friendly and well-trained staff.
Dear Mr. Po, Warm greetings ! We are so grateful for your positive comments towards us, with your recognition, we know how to keep on our strength in offering the customized service scale in enrichment of every single guest's experience while staying here, a perfect getaway from your home away from in Suao, Yilan.... We shall work on supplying more details on roof top naturist springs soon, wish you could consider to return back for a relaxing vacation again ! Sincerely yours, Stephanie from Sales and Marketing Team !
Great hotel with a japanese touch”
Great hot and cold springs, room is clean and comfortable. Staff are pleasant, friendly and very professional. Indoor décor is also very new and well maintained. Food is average - not much variety. Japanese style room provides an ambience like in Japan. Something different and refreshing. Great 5 star hotel overall. Will recommend to my friends.
Really Nice Hotel in a Small Town”
I was quite hesitating about my experience at the hotel before I checked in, as it is not very closed to Yilan downtown (40min by taxi from the train station), and is a 1-building complex in a small town. However, it turned out to be really great. I can see the hotel is trying to learn from those luxurious all-inclusive resorts, and they are doing a good job!
amazing, worth going, friendly staff”
The hotel is very nice, like a palace. The facilities are amazing. A lot of hot and cold spring. The staff are all very friendly and helpful. I will definitely come here again
cosy spring resort”
love the cold spring. however the room is a bit small and preferable to self drive to the resort. resort is beautiful and looks like a palace :)
Looking forward to our next visit”
We went to the Resort in February, 2018 for a two-night stay. The resort was gorgeous. The room was clean, quiet and was decorated tastefully with high quality bedding and furniture. To our delights, the dinner was made with fresh and succulent local seafood. Breakfast was comforting. Staff were friendly and informative. The concierge helped us reserve a taxi to tour Luodong, Suou, and Nanfangao. It was a nice and easy day trip. We enjoyed our stay and vacation over there. We definitely want to visit the resort again in the summer time.
Dear Guest, Greetings ! We much appreciate your rewards and recognition on our facilities and service scale, it definitely motivated us toward offering and enriching every single guest's experience while staying here without any compromise...We are looking forward to escorting you here again ! Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao
Great hot spring getaway and top notch service”
Choice of breakfast is great. In-room hot spring is great and clean. Best service during my entire 9-day Taiwan holiday. Service is personal and sincere; making you feel at home and pampered.
Great Water Spa and Facilitied”
Fantastic water spa. Enjoyed cold and hot springs.
Dear Guest, Greetings ! We appreciate your feedback, summer is soon reaching around the corner in Taiwan, wish we have the pleasure to welcome your return soon again.... Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao
Friendly and relaxing”
Very friendly and helpful staff; limited but tasty dishes at the restaurant; great selection of cold, cool and warm mineral and normal pools and spa pools; very quiet surrounds - small village but beautiful mountain scenery. Overall a nice place to spend a super-relaxing weekend lounging by the pools and reading a good book :-) Will recommend to friends and colleagues
Dear Mr. Aliso, Warm greetings from RSL Resort Suao ! How nice to be recognized by your positive comments towards entire team, we do our best to enrich every single guest's experience while spending nights here, a perfect getaway at your home away from home in Suao ..... We are very grateful to take part in your relaxing vacations, with hope, you will consider to return back soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
Very Nice”
Nice and professional staff; The staff will introduce everything to you once you check in; You can still use the facilities after checking out. Good View from rooms; Rooms are comfortable, clean and tidy; The garden veiw good for photo taking; The bar is nice; Fresquent shuttle bus to and from Train station; A very pleasant stay
Stay was good”
Staffs were very friendly and very efficient when needed them. Room was big and clean, the only down point is that the air con of the room wasn't that cold and the bed sheet are a little rough. Breakfast was served well and it's good to have drinks vouchers for us to chill at their bar area.
Dear Mr. Zheng, Greetings ! Your recognition toward our staffs in view of interactive service and room cleanness were appreciated with heartfelt gratitude ! We are also grateful for you letting us know about our breakfast quality and relaxing at bar lounge...We try our best to enrich every of our valuable guests' staying experience here at your home away from home. In term of well fixing the air-con and bed sheets issues, we are looking forward to your return soon again ! Sincerely yours !
High quality hotel”
Soap liquid is too small. Roof floor hot spring should be free.
Great hotel”
Hotel was great, room air condition aren't that cold but overall we enjoyed our stay.
Dear Mr. Zheng, Greetings ! We much appreciate your recognition toward us with sincere gratitude ! Regarding your input to our air condition, we will check the cooling system then fix the issue at immediate effect ! Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie from Sales and Marketing Team
Perfect Getaway”
Great service from all staffs. We were extremely impressed with the service provided by their staffs even after we check out and would like to cycle to the fish harbor for lunch. They were very observant and offered us towels to freshen up before we make our way to the next destination. The reception staff even help us to find public transport to our next hotel and personally send us to the coach station. We will definitely be back again and we look forward to the same hospitality extended on this stay.
Exceeded Expectations”
Firstly, the staff at this location was top notch. Everyone we encountered was extremely helpful and friendly. This truly made our stay a 5 star experience. Secondly, the cleanliness of the facilities was amazing. How do they keep all of the pools so clean!? We enjoyed every moment we had here. We will definitely be booking a room here if ever in Taiwan again. P.S. the double bath room was perfect!
Dear Mr. Ian, Warm greetings from RSL Resort Suao ! Thanks for your recognition towards us, we do our best to enrich every guest's experience while staying here, a perfect getaway at RSL Resort Suao...The dual Hot and Cold Spring are really true asset to in-house guests, you can feel total relaxation and recovery by cooling down yourselves into the natural source ! Again, we can't wait to escort your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
Excellent”
5-star for the quality of customer service and staff attitude!! Good facilities although they could improve the children's area and maybe include a swimming pool with slide for kids. Overall, great place to stay for a weekend with family!! One last thing, the only negative aspect that should be improved is the breakfast quality.
Dear Guest, greetings ! We appreciate your recognition on our service scale which motivated all of us toward enriching valuable guest's staying experience without any compromise....The selection of menu including breakfast and dinner will be updated periodically per season. We wish you can consider to pass by again to your home away from home at Suao, Yilan ! Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao
Wonderful Enviornment ”
Great hotel however because I was traveling with a baby I feel like there isn't much to do around the hotel location. It is approximately 30hr away from other cities.