
"Nice staff and perfect pork rib noodles for breakfast ."



Removed from saved list

RSL Cold & Hot Springs Resort Suao
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Suao Township part of Yilan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jimi Square - Yilan Station. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Show more

570 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
As a hot springs lover”
This time we visit Yilan. First night stayed at RSL. The best hotel to stay in Suao .....is here! With cold and hot springs bath tubs, sumptuous dinner and breakfast, a relaxing massage, very friendly and helpful staff, will definitely come back again!
See room deals
Dear Mr. Tin, Greetings from RSL Resort Suao ! We much appreciate your recognition and rewards on our facilities, dining and service scale...Looking forward to escorting your return soon again ! Sincerely yours, Stephanie on behalf of Sales Team from RSL Resort Suao
Wonderful find in Yilan”
I choose the higher end resort RSL because all the other spring resorts looked too crowded. It was an excellent decision. They delivered top notch service plus the resort is beautifully designed with 15 pools including hot and cold springs. It was not at all crowded providing a very peaceful and relaxing time in the pools. I was told by another guest that RSL is the only resort that controls who enters the pools as other resorts allow outside guests and the pools get very crowded. The staff helped us with restaurant recommendations, arranging taxis and responded immediately to our requests while staying at the resort. This resort is definitely a great find in Yilan and we will return.
See room deals
Dear Mr. Richardson, Greetings ! We are so grateful for your recognition towards us, we do our best to enrich every single guest's experience while staying over night here, a perfect getaway at Suao, your home away from home... We reserve the ultimate relaxation and dining venues only to our in-house guests, where you can enjoy a non-disturbing space and time in attainment of your unforgettable journey... We are looking forward to escorting your return soon again. Sincerely yours, Stephanie_Sales and Marketing Team
Service that worth me spending my time to leave my comment here”
I am very fond of the Jap style hot spring . Despite the outlook of the hotel, the hotel room design follows the jap style and are very comfy as the one in jap. The room have 2 pools and allows you to have hot spring and cold spring which the place is famous for. During my stay in RSL, staff proactively provided service to me and impressed me that I decided to leave a comment here. The very downside of this hotel is its location as there isn’t any entertainment anyway. However, if you are looking for a good hotspring, I believe that you won’t look for entertainment at night and will just stay in hotel and relax.
See room deals
Dear Guest, Greetings ! We much appreciate your recognition with gratitude ! The remote distance where we are located can be also deemed preservation of an old town flavor...We are very focusing on caring all details in offering every single guest's comfort and service, in which you may totally enjoy the relaxation at our perfect gateway ! We are looking forward to escorting your return soon again ... Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort
enjoyed my stay at RSL.”
The hotel is well located, as it is close to Suao Train station within walking distance. The staff are very helpful and show great hospitality. During my stay, the hotel was serene and calm, which is excellent if you are looking for a place to relax. The hotel is also not too far from most of the main attractions in Yilan. The breakfast is overall exquisite.
See room deals
Resort away from big city for leisurely stay; nice pool and center court”
The room we stayed is a Japanese tatami style room with two large bathtubs for both cold and hot springs. It is relatively rare to find such two-tub room in Yi-Lan area. We enjoyed soaking in the tubs after getting back from a hiking trail. However, we did not try to go to the rooftop naturist hot spring (extra charge per person) since there was very little detailed description of the facility/cost on the website. Friends told us to save the extra expenses for seafood in a fishing port nearby. October may be an off season for the hotel. It was very quiet and we did not see many guests when we stayed there. Friendly and well-trained staff.
See room deals
Dear Mr. Po, Warm greetings ! We are so grateful for your positive comments towards us, with your recognition, we know how to keep on our strength in offering the customized service scale in enrichment of every single guest's experience while staying here, a perfect getaway from your home away from in Suao, Yilan.... We shall work on supplying more details on roof top naturist springs soon, wish you could consider to return back for a relaxing vacation again ! Sincerely yours, Stephanie from Sales and Marketing Team !
Great hotel with a japanese touch”
Great hot and cold springs, room is clean and comfortable. Staff are pleasant, friendly and very professional. Indoor décor is also very new and well maintained. Food is average - not much variety. Japanese style room provides an ambience like in Japan. Something different and refreshing. Great 5 star hotel overall. Will recommend to my friends.
See room deals
Lovely Place”
We were fortunate to visit the RSL Resort on a weekday, a week after Double Ten holiday, the resort was virtually empty, so the experience might be different on the weekend or on a holiday. The staff was extremely helpful and professional, from checkin to checkout. The facility itself is topnotch and well kept. I highly recommend the RSL Resort.
See room deals
Dear Mr. Brian, Warm greetings ! We value your inputs with sincere gratitude ! We do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from home.... Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
amazing, worth going, friendly staff”
The hotel is very nice, like a palace. The facilities are amazing. A lot of hot and cold spring. The staff are all very friendly and helpful. I will definitely come here again
See room deals
Really Nice Hotel in a Small Town”
I was quite hesitating about my experience at the hotel before I checked in, as it is not very closed to Yilan downtown (40min by taxi from the train station), and is a 1-building complex in a small town. However, it turned out to be really great. I can see the hotel is trying to learn from those luxurious all-inclusive resorts, and they are doing a good job!
See room deals
cosy spring resort”
love the cold spring. however the room is a bit small and preferable to self drive to the resort. resort is beautiful and looks like a palace :)
See room deals
Looking forward to our next visit”
We went to the Resort in February, 2018 for a two-night stay. The resort was gorgeous. The room was clean, quiet and was decorated tastefully with high quality bedding and furniture. To our delights, the dinner was made with fresh and succulent local seafood. Breakfast was comforting. Staff were friendly and informative. The concierge helped us reserve a taxi to tour Luodong, Suou, and Nanfangao. It was a nice and easy day trip. We enjoyed our stay and vacation over there. We definitely want to visit the resort again in the summer time.
See room deals
Dear Guest, Greetings ! We much appreciate your rewards and recognition on our facilities and service scale, it definitely motivated us toward offering and enriching every single guest's experience while staying here without any compromise...We are looking forward to escorting you here again ! Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao
Great hot spring getaway and top notch service”
Choice of breakfast is great. In-room hot spring is great and clean. Best service during my entire 9-day Taiwan holiday. Service is personal and sincere; making you feel at home and pampered.
See room deals
Friendly and relaxing”
Very friendly and helpful staff; limited but tasty dishes at the restaurant; great selection of cold, cool and warm mineral and normal pools and spa pools; very quiet surrounds - small village but beautiful mountain scenery. Overall a nice place to spend a super-relaxing weekend lounging by the pools and reading a good book :-) Will recommend to friends and colleagues
See room deals
Dear Mr. Aliso, Warm greetings from RSL Resort Suao ! How nice to be recognized by your positive comments towards entire team, we do our best to enrich every single guest's experience while spending nights here, a perfect getaway at your home away from home in Suao ..... We are very grateful to take part in your relaxing vacations, with hope, you will consider to return back soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
Stay was good”
Staffs were very friendly and very efficient when needed them. Room was big and clean, the only down point is that the air con of the room wasn't that cold and the bed sheet are a little rough. Breakfast was served well and it's good to have drinks vouchers for us to chill at their bar area.
See room deals
Dear Mr. Zheng, Greetings ! Your recognition toward our staffs in view of interactive service and room cleanness were appreciated with heartfelt gratitude ! We are also grateful for you letting us know about our breakfast quality and relaxing at bar lounge...We try our best to enrich every of our valuable guests' staying experience here at your home away from home. In term of well fixing the air-con and bed sheets issues, we are looking forward to your return soon again ! Sincerely yours !
Great Water Spa and Facilitied”
Fantastic water spa. Enjoyed cold and hot springs.
See room deals
Dear Guest, Greetings ! We appreciate your feedback, summer is soon reaching around the corner in Taiwan, wish we have the pleasure to welcome your return soon again.... Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao
Very Nice”
Nice and professional staff; The staff will introduce everything to you once you check in; You can still use the facilities after checking out. Good View from rooms; Rooms are comfortable, clean and tidy; The garden veiw good for photo taking; The bar is nice; Fresquent shuttle bus to and from Train station; A very pleasant stay
See room deals
Exceeded Expectations”
Firstly, the staff at this location was top notch. Everyone we encountered was extremely helpful and friendly. This truly made our stay a 5 star experience. Secondly, the cleanliness of the facilities was amazing. How do they keep all of the pools so clean!? We enjoyed every moment we had here. We will definitely be booking a room here if ever in Taiwan again. P.S. the double bath room was perfect!
See room deals
Dear Mr. Ian, Warm greetings from RSL Resort Suao ! Thanks for your recognition towards us, we do our best to enrich every guest's experience while staying here, a perfect getaway at RSL Resort Suao...The dual Hot and Cold Spring are really true asset to in-house guests, you can feel total relaxation and recovery by cooling down yourselves into the natural source ! Again, we can't wait to escort your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
Perfect Getaway”
Great service from all staffs. We were extremely impressed with the service provided by their staffs even after we check out and would like to cycle to the fish harbor for lunch. They were very observant and offered us towels to freshen up before we make our way to the next destination. The reception staff even help us to find public transport to our next hotel and personally send us to the coach station. We will definitely be back again and we look forward to the same hospitality extended on this stay.
See room deals
Great hotel”
Hotel was great, room air condition aren't that cold but overall we enjoyed our stay.
See room deals
Dear Mr. Zheng, Greetings ! We much appreciate your recognition toward us with sincere gratitude ! Regarding your input to our air condition, we will check the cooling system then fix the issue at immediate effect ! Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie from Sales and Marketing Team
Excellent”
5-star for the quality of customer service and staff attitude!! Good facilities although they could improve the children's area and maybe include a swimming pool with slide for kids. Overall, great place to stay for a weekend with family!! One last thing, the only negative aspect that should be improved is the breakfast quality.
See room deals
Dear Guest, greetings ! We appreciate your recognition on our service scale which motivated all of us toward enriching valuable guest's staying experience without any compromise....The selection of menu including breakfast and dinner will be updated periodically per season. We wish you can consider to pass by again to your home away from home at Suao, Yilan ! Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao