RSL Cold & Hot Springs Resort Suao
No.301, Zhongyuan Rd, Suao Township, Yilan, Taiwan, 270 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Suao Township part of Yilan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jimi Square - Yilan Station. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Highlights
Facilities
Airport transfer
Bicycle rental
Valet parking
Pets allowed
Shuttle service
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Wonderful find in Yilan”
I choose the higher end resort RSL because all the other spring resorts looked too crowded. It was an excellent decision. They delivered top notch service plus the resort is beautifully designed with 15 pools including hot and cold springs. It was not at all crowded providing a very peaceful and relaxing time in the pools. I was told by another guest that RSL is the only resort that controls who enters the pools as other resorts allow outside guests and the pools get very crowded. The staff helped us with restaurant recommendations, arranging taxis and responded immediately to our requests while staying at the resort. This resort is definitely a great find in Yilan and we will return.
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Dear Mr. Richardson, Greetings ! We are so grateful for your recognition towards us, we do our best to enrich every single guest's experience while staying over night here, a perfect getaway at Suao, your home away from home... We reserve the ultimate relaxation and dining venues only to our in-house guests, where you can enjoy a non-disturbing space and time in attainment of your unforgettable journey... We are looking forward to escorting your return soon again. Sincerely yours, Stephanie_Sales and Marketing Team
All good”
We spent a night here on a trip to the east coast and we were glad we did. THe pools are very clean and have a nice variety. A lot of families, and it is really good for them, but as a couple, they were not a bother to us. THe rooms are well appointed and clean, a very helpful staff, is in a great location with access to the town, and we really liked the b-fast as it was simple but delicious...appreciated it wasn't one of those buffets that have everything but nothing is good. Highly recommend
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Dear Mr. John, Warm greetings ! We value your recognition towards us with sincere gratitude... We do our best to enrich every single guest's experience while staying over night at Suao, a perfect getaway from your home away from home .... We can't wait to welcome your return soon again ! With all our best blessings, Stephanie_Sales and Marketing Team
Nice place”
Good servise,nice place Kids will be happy
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Dear Mr. Hui, Warm greetings ! Thank you for your positive recognition towards us ! We do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from home at Suao.... Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
Lovely Place”
We were fortunate to visit the RSL Resort on a weekday, a week after Double Ten holiday, the resort was virtually empty, so the experience might be different on the weekend or on a holiday. The staff was extremely helpful and professional, from checkin to checkout. The facility itself is topnotch and well kept. I highly recommend the RSL Resort.
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Dear Mr. Brian, Warm greetings ! We value your inputs with sincere gratitude ! We do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from home.... Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
Exceptional”
Nice staff and perfect pork rib noodles for breakfast .
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Dear Mr. Stanley, Warm greetings ! We are grateful for your recognition towards us...We do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from home.... Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
a nice resort with both hot and cold springs”
a very comfy and decent Japanese style room with one more "futon" for my baby a nice children playroom good with both indoor and outdoor pool but suggest visiting in summer
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Dear Mr. Chow, Greetings ! We are so grateful for your recognition towards us, we do our best to enrich every single guest's experience while staying here, your home away from home at Suao..... Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
休閒的好地方”
Great Place to relax and chill
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Dear Mr. Hsien-Huei, Warm greetings ! We value your recognition towards us...We do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from your home at RSL Resort Suao ! Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie from Sales and Marketing Team
Good Service with a lot of pools and water features”
Great for a hot spring holiday
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Dear Mr. Hsien-Huei, Warm greetings ! Thank you for your positive recognition towards us ! We do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from home.... We are looking forward to welcoming your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
Good hotel overall”
good overall
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Dear Mr. Ivan, Warm greetings ! Thank you for your recognition towards us, we do our best to enrich every single guest's experience while staying over night here, a perfect getaway from your home away from home...... Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team
HOUSEKEEPING IMPROVEMENT REQUIRED”
Dead cockroach in my bathroom upon arrival. Hotel was quick to respond and moved rooms.
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Dear Mr. Arne, Warm greetings ! We truly apologize for not being cleaning the room with caution upon your check-in to Hotel ! We will well manage the housekeeping team and especially check the rooms in details prior to guest's arrival again ..... Thank you for your selection to stay here and look forward to welcoming your return soon again. Sincerely yours, Stephanie_Sales and Marketing Team
As a hot springs lover”
This time we visit Yilan. First night stayed at RSL. The best hotel to stay in Suao .....is here! With cold and hot springs bath tubs, sumptuous dinner and breakfast, a relaxing massage, very friendly and helpful staff, will definitely come back again!
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Dear Mr. Tin, Greetings from RSL Resort Suao ! We much appreciate your recognition and rewards on our facilities, dining and service scale...Looking forward to escorting your return soon again ! Sincerely yours, Stephanie on behalf of Sales Team from RSL Resort Suao
Service that worth me spending my time to leave my comment here”
I am very fond of the Jap style hot spring . Despite the outlook of the hotel, the hotel room design follows the jap style and are very comfy as the one in jap. The room have 2 pools and allows you to have hot spring and cold spring which the place is famous for. During my stay in RSL, staff proactively provided service to me and impressed me that I decided to leave a comment here. The very downside of this hotel is its location as there isn’t any entertainment anyway. However, if you are looking for a good hotspring, I believe that you won’t look for entertainment at night and will just stay in hotel and relax.
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Dear Guest, Greetings ! We much appreciate your recognition with gratitude ! The remote distance where we are located can be also deemed preservation of an old town flavor...We are very focusing on caring all details in offering every single guest's comfort and service, in which you may totally enjoy the relaxation at our perfect gateway ! We are looking forward to escorting your return soon again ... Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort
enjoyed my stay at RSL.”
The hotel is well located, as it is close to Suao Train station within walking distance. The staff are very helpful and show great hospitality. During my stay, the hotel was serene and calm, which is excellent if you are looking for a place to relax. The hotel is also not too far from most of the main attractions in Yilan. The breakfast is overall exquisite.
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Resort away from big city for leisurely stay; nice pool and center court”
The room we stayed is a Japanese tatami style room with two large bathtubs for both cold and hot springs. It is relatively rare to find such two-tub room in Yi-Lan area. We enjoyed soaking in the tubs after getting back from a hiking trail. However, we did not try to go to the rooftop naturist hot spring (extra charge per person) since there was very little detailed description of the facility/cost on the website. Friends told us to save the extra expenses for seafood in a fishing port nearby. October may be an off season for the hotel. It was very quiet and we did not see many guests when we stayed there. Friendly and well-trained staff.
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Dear Mr. Po, Warm greetings ! We are so grateful for your positive comments towards us, with your recognition, we know how to keep on our strength in offering the customized service scale in enrichment of every single guest's experience while staying here, a perfect getaway from your home away from in Suao, Yilan.... We shall work on supplying more details on roof top naturist springs soon, wish you could consider to return back for a relaxing vacation again ! Sincerely yours, Stephanie from Sales and Marketing Team !
Great hotel with a japanese touch”
Great hot and cold springs, room is clean and comfortable. Staff are pleasant, friendly and very professional. Indoor décor is also very new and well maintained. Food is average - not much variety. Japanese style room provides an ambience like in Japan. Something different and refreshing. Great 5 star hotel overall. Will recommend to my friends.
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amazing, worth going, friendly staff”
The hotel is very nice, like a palace. The facilities are amazing. A lot of hot and cold spring. The staff are all very friendly and helpful. I will definitely come here again
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Really Nice Hotel in a Small Town”
I was quite hesitating about my experience at the hotel before I checked in, as it is not very closed to Yilan downtown (40min by taxi from the train station), and is a 1-building complex in a small town. However, it turned out to be really great. I can see the hotel is trying to learn from those luxurious all-inclusive resorts, and they are doing a good job!
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cosy spring resort”
love the cold spring. however the room is a bit small and preferable to self drive to the resort. resort is beautiful and looks like a palace :)
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Looking forward to our next visit”
We went to the Resort in February, 2018 for a two-night stay. The resort was gorgeous. The room was clean, quiet and was decorated tastefully with high quality bedding and furniture. To our delights, the dinner was made with fresh and succulent local seafood. Breakfast was comforting. Staff were friendly and informative. The concierge helped us reserve a taxi to tour Luodong, Suou, and Nanfangao. It was a nice and easy day trip. We enjoyed our stay and vacation over there. We definitely want to visit the resort again in the summer time.
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Dear Guest, Greetings ! We much appreciate your rewards and recognition on our facilities and service scale, it definitely motivated us toward offering and enriching every single guest's experience while staying here without any compromise...We are looking forward to escorting you here again ! Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao
Great hot spring getaway and top notch service”
Choice of breakfast is great. In-room hot spring is great and clean. Best service during my entire 9-day Taiwan holiday. Service is personal and sincere; making you feel at home and pampered.
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