2020

RSL Cold & Hot Springs Resort Suao

No.301, Zhongyuan Rd, Suao Township, Yilan, Taiwan, 270 - See map
Free Wi-Fi
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RSL Cold & Hot Springs Resort Suao

"Overall a nice place to spend a super-relaxing weekend lounging by the pools and reading a good book :-) Will recommend to friends and colleagues"

Aliso - September 20, 2019

Japanese Style Single Room with Spring Bath - Bed RSL Cold & Hot Springs Resort Suao
Lobby RSL Cold & Hot Springs Resort Suao
Interior view RSL Cold & Hot Springs Resort Suao
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Popular landmarks
Suao Cold Spring 360 m
National Center for Traditional Arts 10.13 km
Luodong Night Market 11.85 km
Yilan Luodong Forestry Culture Park 12.35 km
Jimi Square - Yilan Station 19.6 km
King Car Kavalan Distillery 20.68 km
Wufengchi Waterfall 26.88 km
Tangweigou Jiaosi Hot Spring Park 26.98 km
Jiaoxi Hot Springs Park 27.04 km
Lanyang Museum 30.29 km
Nearby landmarks
Jeng Sen General Hospital 130 m
Suao Cold Spring 360 m
Su-Au Cold Spring 360 m
Baimi Community 1.17 km
Baimi Clogs Village 1.71 km
Wuwei Harbor Community 1.76 km
Taipei Veterans General Hospital Su-Ao Branch 1.82 km
Nanfangao Nantian Temple 2.44 km
Nanfang'ao Fish Market 2.71 km
Nanfangao Fishing Port 2.72 km
8.0

Excellent

Location rating score

Excellent location
ParkingFREE

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 1,185 reviews
Exceptional service
9.3 rating for service
Exceptional cleanliness
9.0 rating for cleanliness
Exceptional reputation
Recommended by 89% of guests
Excellent facilities on premise
8.7 facilities on premise

The room was clean, quiet and was decorated tastefully with high quality bedding and furniture.

tai-hsi | March 6, 2018

We will definitely be booking a room here if ever in Taiwan again.

Ian | August 27, 2019

This truly made our stay a 5 star experience.

Ian | August 27, 2019

P.S. the double bath room was perfect!

Ian | August 27, 2019

Friendly and well-trained staff.

Po | October 26, 2019

The resort was gorgeous.

tai-hsi | March 6, 2018

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Yilan are being booked every minute!
Value for money7.8
Location rating8.0
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport59.9 km

Rooms available at RSL Cold & Hot Springs Resort Suao

Excellent
Room comfort & quality
8.6
Japanese Style Room with Dual Spring Bath
Japanese Style Room with Dual Spring Bath
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
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Western Style Double Room
Western Style Double Room
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
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Quadruple Room
Quadruple Room
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 double beds
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Japanese Style Single Room with Spring Bath
Japanese Style Single Room with Spring Bath
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
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Twin Room
Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 futons
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Special Offer - Japanese-Style Twin Room with Double Bathtubs - Breakfast and Late-night Snack Included
Special Offer - Japanese-Style Twin Room with Double Bathtubs - Breakfast and Late-night Snack Included
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 futons
Enter dates to see prices
Western Style Quadruple Room with 2 Double Beds
Western Style Quadruple Room with 2 Double Beds
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Twin Room
Twin Room
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 2 futons
Enter dates to see prices
Japanese Style Room (Dual Bath)
Japanese Style Room (Dual Bath)
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices
Japanese Style Room (Single Bath)
Japanese Style Room (Single Bath)
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at RSL Cold & Hot Springs Resort Suao?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to RSL Cold & Hot Springs Resort Suao?

A stay at RSL Cold & Hot Springs Resort Suao also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, RSL Cold & Hot Springs Resort Suao has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Yilan with private transportation, the resort can arrange both taxis or car rental.

What is the smoking policy at RSL Cold & Hot Springs Resort Suao?

RSL Cold & Hot Springs Resort Suao does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about RSL Cold & Hot Springs Resort Suao

  • 9.2
    Exceptional
    "Great selection of cold, cool and warm mineral and normal pools and spa pools;"

    Aliso | September 20, 2019

  • 9.2
    Exceptional
    "Very quiet surrounds - small village but beautiful mountain scenery."

    Aliso | September 20, 2019

  • 10.0
    Exceptional
    "This resort is definitely a great find in Yilan and we will return."

    Richardson | January 6, 2020

Property ranking|Compared to 1,273 Yilan properties
See all rankings
Review score - United States
8.6/10
Cheapest price score
Room comfort score
8.6/10
Service score
9.3/10
Better than
97
%
of Yilan properties
Better than
96
%
of Yilan properties
Better than
94
%
of Yilan properties
Better than
92
%
of Yilan properties
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Overall rating:
8.5
Excellent
1,185 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.0
Read all reviews >
What travelers say they love:
Breakfast was served well and it's good to have drinks vouch...
Zheng from Singapore
Family with young children
More about RSL Cold & Hot Springs Resort Suao

More about RSL Cold & Hot Springs Resort Suao

Well-positioned in Suao Township, RSL Cold & Hot Springs Resort Suao is the ideal point of departure for your excursions in Yilan. Situated only from the city center, guests are well located to enjoy the town's attractions and activities. This modern hotel is in the vicinity of popular city attractions such as Jeng Sen General Hospital, Su-Au Cold Spring, Suao Cold Spring.

At RSL Cold & Hot Springs Resort Suao, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at RSL Cold & Hot Springs Resort Suao.

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Most talked about facilities

Breakfast
6 mentions
Swimming Pool
5 mentions
Housekeeping
4 mentions
Food & Dining
1 mention

What they offer

10.0
Exceptional
"It was not at all crowded providing a very peaceful and rela..."

Richardson | January 6, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan

Restaurants on site

Restaurant
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of RSL Cold & Hot Springs Resort Suao from real guests

Overall rating
8.5
Excellent
From 1185 reviews
9.3Service
9.0Cleanliness
8.7Facilities
Agoda Reviews (922)Booking.com Reviews (263)
Rating via Agoda8.5
/
10
Cleanliness9.0
Facilities8.7
Location8.0
Room comfort and quality8.6
Service9.3
Value for money7.8
High score for Yilan
Rating
9+ Exceptional (170)
8-9 Excellent (100)
7-8 Very Good (71)
6-7 Good (21)
<6 Below Expectation (26)
Time of the year
Mar - May (66)
Jun - Aug (110)
Sep - Nov (98)
Dec - Feb (114)
Don't miss out!Popular destination! Properties in Yilan are being booked every minute!
All guests (922)
All room types
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Show reviews that mention 

Showing 388 verified guest comments
12345
10.0
Exceptional
Tin from Macau
Family with teens
Japanese Style Single Room with Spring Bath
Stayed 1 night in March 2019

As a hot springs lover”

This time we visit Yilan. First night stayed at RSL. The best hotel to stay in Suao .....is here! With cold and hot springs bath tubs, sumptuous dinner and breakfast, a relaxing massage, very friendly and helpful staff, will definitely come back again!

Reviewed March 22, 2019

Dear Mr. Tin, Greetings from RSL Resort Suao ! We much appreciate your recognition and rewards on our facilities, dining and service scale...Looking forward to escorting your return soon again ! Sincerely yours, Stephanie on behalf of Sales Team from RSL Resort Suao

Responded April 27, 2019
RSL Cold & Hot Springs Resort Suao
9.0
Exceptional
LIANGCHIN from Taiwan
Family with teens
Japanese Style Single Room with Spring Bath
Stayed 2 nights in July 2013

enjoyed my stay at RSL.”

Location. Staff. Environment. Food.

The hotel is well located, as it is close to Suao Train station within walking distance. The staff are very helpful and show great hospitality. During my stay, the hotel was serene and calm, which is excellent if you are looking for a place to relax. The hotel is also not too far from most of the main attractions in Yilan. The breakfast is overall exquisite.

Reviewed July 27, 2013
8.8
Excellent
Nam from Hong Kong
Couple
Japanese Style Room with Dual Spring Bath
Stayed 1 night in January 2018

Service that worth me spending my time to leave my comment here”

I am very fond of the Jap style hot spring . Despite the outlook of the hotel, the hotel room design follows the jap style and are very comfy as the one in jap. The room have 2 pools and allows you to have hot spring and cold spring which the place is famous for. During my stay in RSL, staff proactively provided service to me and impressed me that I decided to leave a comment here. The very downside of this hotel is its location as there isn’t any entertainment anyway. However, if you are looking for a good hotspring, I believe that you won’t look for entertainment at night and will just stay in hotel and relax.

Reviewed January 06, 2018

Dear Guest, Greetings ! We much appreciate your recognition with gratitude ! The remote distance where we are located can be also deemed preservation of an old town flavor...We are very focusing on caring all details in offering every single guest's comfort and service, in which you may totally enjoy the relaxation at our perfect gateway ! We are looking forward to escorting your return soon again ... Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort

Responded April 28, 2019
RSL Cold & Hot Springs Resort Suao
9.2
Exceptional
Po from United States
Couple
Japanese Style Room with Dual Spring Bath
Stayed 2 nights in October 2019

Resort away from big city for leisurely stay; nice pool and center court”

The room we stayed is a Japanese tatami style room with two large bathtubs for both cold and hot springs. It is relatively rare to find such two-tub room in Yi-Lan area. We enjoyed soaking in the tubs after getting back from a hiking trail. However, we did not try to go to the rooftop naturist hot spring (extra charge per person) since there was very little detailed description of the facility/cost on the website. Friends told us to save the extra expenses for seafood in a fishing port nearby. October may be an off season for the hotel. It was very quiet and we did not see many guests when we stayed there. Friendly and well-trained staff.

Reviewed October 26, 2019

Dear Mr. Po, Warm greetings ! We are so grateful for your positive comments towards us, with your recognition, we know how to keep on our strength in offering the customized service scale in enrichment of every single guest's experience while staying here, a perfect getaway from your home away from in Suao, Yilan.... We shall work on supplying more details on roof top naturist springs soon, wish you could consider to return back for a relaxing vacation again ! Sincerely yours, Stephanie from Sales and Marketing Team !

Responded November 07, 2019
RSL Cold & Hot Springs Resort Suao
9.0
Exceptional
Ming from Singapore
Couple
Japanese Style Single Room with Spring Bath
Stayed 1 night in November 2012

Great hotel with a japanese touch”

Nice room

Great hot and cold springs, room is clean and comfortable. Staff are pleasant, friendly and very professional. Indoor décor is also very new and well maintained. Food is average - not much variety. Japanese style room provides an ambience like in Japan. Something different and refreshing. Great 5 star hotel overall. Will recommend to my friends.

Reviewed November 17, 2012
8.7
Excellent
Yichao from China
Couple
Japanese Style Single Room with Spring Bath
Stayed 1 night in April 2014

Really Nice Hotel in a Small Town”

Hot / cold spring, Friendly staff, Exclusivity

I was quite hesitating about my experience at the hotel before I checked in, as it is not very closed to Yilan downtown (40min by taxi from the train station), and is a 1-building complex in a small town. However, it turned out to be really great. I can see the hotel is trying to learn from those luxurious all-inclusive resorts, and they are doing a good job!

Reviewed May 12, 2014
9.3
Exceptional
Lok from Hong Kong
Couple
Japanese Style Single Room with Spring Bath
Stayed 1 night in November 2013

amazing, worth going, friendly staff”

helpful staff, nice design, good facilities

The hotel is very nice, like a palace. The facilities are amazing. A lot of hot and cold spring. The staff are all very friendly and helpful. I will definitely come here again

Reviewed November 08, 2013
9.2
Exceptional
Beng from Singapore
Couple
Western Style Double Room
Stayed 2 nights in November 2016

cosy spring resort”

love the cold spring. however the room is a bit small and preferable to self drive to the resort. resort is beautiful and looks like a palace :)

Reviewed November 24, 2016
10.0
Exceptional
tai-hsi from United States
Family with teens
Western Style Double Room
Stayed 2 nights in February 2018

Looking forward to our next visit”

We went to the Resort in February, 2018 for a two-night stay. The resort was gorgeous. The room was clean, quiet and was decorated tastefully with high quality bedding and furniture. To our delights, the dinner was made with fresh and succulent local seafood. Breakfast was comforting. Staff were friendly and informative. The concierge helped us reserve a taxi to tour Luodong, Suou, and Nanfangao. It was a nice and easy day trip. We enjoyed our stay and vacation over there. We definitely want to visit the resort again in the summer time.

Reviewed March 06, 2018

Dear Guest, Greetings ! We much appreciate your rewards and recognition on our facilities and service scale, it definitely motivated us toward offering and enriching every single guest's experience while staying here without any compromise...We are looking forward to escorting you here again ! Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao

Responded April 28, 2019
RSL Cold & Hot Springs Resort Suao
8.7
Excellent
Wooi from Malaysia
Family with teens
Western Style Quadruple Room with 2 Double Beds
Stayed 2 nights in October 2015

Great hot spring getaway and top notch service”

Dining, hot spring, service

Choice of breakfast is great. In-room hot spring is great and clean. Best service during my entire 9-day Taiwan holiday. Service is personal and sincere; making you feel at home and pampered.

Reviewed October 27, 2015
9.2
Exceptional
Mui from Singapore
Couple
Japanese Style Room with Dual Spring Bath
Stayed 3 nights in June 2018

Great Water Spa and Facilitied”

Fantastic water spa. Enjoyed cold and hot springs.

Reviewed July 27, 2018

Dear Guest, Greetings ! We appreciate your feedback, summer is soon reaching around the corner in Taiwan, wish we have the pleasure to welcome your return soon again.... Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao

Responded April 28, 2019
RSL Cold & Hot Springs Resort Suao
9.2
Exceptional
Aliso from Taiwan
Solo traveler
Japanese Style Single Room with Spring Bath
Stayed 2 nights in September 2019

Friendly and relaxing”

Very friendly and helpful staff; limited but tasty dishes at the restaurant; great selection of cold, cool and warm mineral and normal pools and spa pools; very quiet surrounds - small village but beautiful mountain scenery. Overall a nice place to spend a super-relaxing weekend lounging by the pools and reading a good book :-) Will recommend to friends and colleagues

Reviewed September 20, 2019

Dear Mr. Aliso, Warm greetings from RSL Resort Suao ! How nice to be recognized by your positive comments towards entire team, we do our best to enrich every single guest's experience while spending nights here, a perfect getaway at your home away from home in Suao ..... We are very grateful to take part in your relaxing vacations, with hope, you will consider to return back soon again ! Sincerely yours, Stephanie_Sales and Marketing Team

Responded September 24, 2019
RSL Cold & Hot Springs Resort Suao
9.7
Exceptional
Lue from China
Solo traveler
Japanese Style Single Room with Spring Bath
Stayed 1 night in July 2013

Very Nice”

Nice and professional staff; Good View from rooms; Clean and tidy

Nice and professional staff; The staff will introduce everything to you once you check in; You can still use the facilities after checking out. Good View from rooms; Rooms are comfortable, clean and tidy; The garden veiw good for photo taking; The bar is nice; Fresquent shuttle bus to and from Train station; A very pleasant stay

Reviewed August 18, 2013
8.8
Excellent
Zheng from Singapore
Family with young children
Western Style Double Room
Stayed 2 nights in June 2019

Stay was good”

Staffs were very friendly and very efficient when needed them. Room was big and clean, the only down point is that the air con of the room wasn't that cold and the bed sheet are a little rough. Breakfast was served well and it's good to have drinks vouchers for us to chill at their bar area.

Reviewed June 16, 2019

Dear Mr. Zheng, Greetings ! Your recognition toward our staffs in view of interactive service and room cleanness were appreciated with heartfelt gratitude ! We are also grateful for you letting us know about our breakfast quality and relaxing at bar lounge...We try our best to enrich every of our valuable guests' staying experience here at your home away from home. In term of well fixing the air-con and bed sheets issues, we are looking forward to your return soon again ! Sincerely yours !

Responded June 17, 2019
RSL Cold & Hot Springs Resort Suao
8.3
Excellent
LAI from China
Couple
Western Style Double Room
Stayed 1 night in June 2014

High quality hotel”

1. Excellent Services2. Dinner is good.3. Real Hot Spring

Soap liquid is too small. Roof floor hot spring should be free.

Reviewed June 30, 2014
10.0
Exceptional
Zheng from Singapore
Family with young children
Western Style Double Room
Stayed 1 night in June 2019

Great hotel”

Hotel was great, room air condition aren't that cold but overall we enjoyed our stay.

Reviewed July 14, 2019

Dear Mr. Zheng, Greetings ! We much appreciate your recognition toward us with sincere gratitude ! Regarding your input to our air condition, we will check the cooling system then fix the issue at immediate effect ! Looking forward to welcoming your return soon again ! Sincerely yours, Stephanie from Sales and Marketing Team

Responded July 26, 2019
RSL Cold & Hot Springs Resort Suao
9.3
Exceptional
Joyce from Singapore
Couple
Japanese Style Single Room with Spring Bath
Stayed 1 night in March 2015

Perfect Getaway”

Service, Facilities and Cold / Hot Springs

Great service from all staffs. We were extremely impressed with the service provided by their staffs even after we check out and would like to cycle to the fish harbor for lunch. They were very observant and offered us towels to freshen up before we make our way to the next destination. The reception staff even help us to find public transport to our next hotel and personally send us to the coach station. We will definitely be back again and we look forward to the same hospitality extended on this stay.

Reviewed April 08, 2015
9.2
Exceptional
Ian from United States
Couple
Japanese Style Room with Dual Spring Bath
Stayed 3 nights in August 2019

Exceeded Expectations”

Firstly, the staff at this location was top notch. Everyone we encountered was extremely helpful and friendly. This truly made our stay a 5 star experience. Secondly, the cleanliness of the facilities was amazing. How do they keep all of the pools so clean!? We enjoyed every moment we had here. We will definitely be booking a room here if ever in Taiwan again. P.S. the double bath room was perfect!

Reviewed August 27, 2019

Dear Mr. Ian, Warm greetings from RSL Resort Suao ! Thanks for your recognition towards us, we do our best to enrich every guest's experience while staying here, a perfect getaway at RSL Resort Suao...The dual Hot and Cold Spring are really true asset to in-house guests, you can feel total relaxation and recovery by cooling down yourselves into the natural source ! Again, we can't wait to escort your return soon again ! Sincerely yours, Stephanie_Sales and Marketing Team

Responded September 04, 2019
RSL Cold & Hot Springs Resort Suao
8.8
Excellent
Hsiu from Taiwan
Family with young children
Japanese Style Room with Dual Spring Bath
Stayed 2 nights in August 2018

Excellent”

5-star for the quality of customer service and staff attitude!! Good facilities although they could improve the children's area and maybe include a swimming pool with slide for kids. Overall, great place to stay for a weekend with family!! One last thing, the only negative aspect that should be improved is the breakfast quality.

Reviewed August 30, 2018

Dear Guest, greetings ! We appreciate your recognition on our service scale which motivated all of us toward enriching valuable guest's staying experience without any compromise....The selection of menu including breakfast and dinner will be updated periodically per season. We wish you can consider to pass by again to your home away from home at Suao, Yilan ! Sincerely yours, Stephanie from Sales Team on behalf of RSL Resort Suao

Responded April 28, 2019
RSL Cold & Hot Springs Resort Suao
8.3
Excellent
Rebecca from Taiwan
Family with young children
Japanese Style Single Room with Spring Bath
Stayed 2 nights in May 2015

Wonderful Enviornment ”

Great facilities, Great staffs

Great hotel however because I was traveling with a baby I feel like there isn't much to do around the hotel location. It is approximately 30hr away from other cities.

Reviewed May 21, 2015
12345
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