Al Marwa Rayhaan Hotel by Rotana
Al Marwa Rayhaan Hotel by Rotana
Все фотографии: 58
Двухместный номер Премиум с 2 кроватями с видом на город - Гостевой номер Al Marwa Rayhaan Hotel by Rotana
Двухместный номер Премиум с 2 кроватями с видом на город - Гостевой номер
Все фотографии: 58
Лобби Al Marwa Rayhaan Hotel by Rotana
Лобби
Все фотографии: 58
Лобби Al Marwa Rayhaan Hotel by Rotana
Лобби
Все фотографии: 58
Еда и напитки Al Marwa Rayhaan Hotel by Rotana
Еда и напитки
Все фотографии: 58
НА КАРТЕ Al Marwa Rayhaan Hotel by Rotana
НА КАРТЕ
Великолепно
Расположение
9,4
Все фотографии: 58 Al Marwa Rayhaan Hotel by Rotana
Все фотографии: 58
Удалено из избранного

Al Marwa Rayhaan Hotel by Rotana

Великолепное расположение
Есть вопрос для Al Marwa Rayhaan Hotel by Rotana?
Отлично
Оценка по 591 отзывамСмотреть, что думают гости
8,1
Цена – качество7,4
Расстояние от центра города2 km
Оценка расположения9,4
Ближайший аэропортМеждународный аэропорт King Abdulaziz (JED)
Расстояние до аэропорта74,5 км
Наличие ресторанаДа
  • Трансфер до/из аэропорта

  • Бесплатный Wi-Fi в номерах

  • Кондиционер

  • Ежедневная уборка

Выбор номеров
8,0
Очень хорошо
Удобство и качество номера
Семейный люкс с частичным видом на Каабу (Family Partial Kaaba View Suite)
Семейный люкс с частичным видом на Каабу (Family Partial Kaaba View Suite)
...
  • Вид: на улицу
  • 70 м²/753 фут²
  • 1 кровать размера SuperKing
Введите даты, чтобы узнать цены
Семейный люкс с частичным видом на Аль-Харам (Family Partial Haram View Suite)
Семейный люкс с частичным видом на Аль-Харам (Family Partial Haram View Suite)
...
  • Вид: на улицу
  • 70 м²/753 фут²
  • 1 кровать размера SuperKing
Введите даты, чтобы узнать цены
Королевский люкс (Royal Suite)
Королевский люкс (Royal Suite)
...
  • Вид: на улицу
  • 126 м²/1356 фут²
  • 1 кровать размера SuperKing
Введите даты, чтобы узнать цены
Классический номер King Galaxy с видом на город (Classic City View King Room)
Классический номер King Galaxy с видом на город (Classic City View King Room)
...
  • Вид: на город
  • 38 м²/409 фут²
  • 1 кровать размера King
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Двухместный номер Премиум с 2 кроватями с видом на город (Premium City View Twin Room)
Двухместный номер Премиум с 2 кроватями с видом на город (Premium City View Twin Room)
...
  • Вид: на город
  • 35 м²/377 фут²
  • 2 односпальные кровати
Введите даты, чтобы узнать цены
Классический люкс с частичным видом на Аль-Харам (Classic Partial Haram View Suite)
Классический люкс с частичным видом на Аль-Харам (Classic Partial Haram View Suite)
...
  • Вид: на улицу
  • 70 м²/753 фут²
  • 1 кровать размера King
Введите даты, чтобы узнать цены
Люкс повышенной комфортности с частичным видом на Аль-Харам (Deluxe Partial Haram View Suite)
Люкс повышенной комфортности с частичным видом на Аль-Харам (Deluxe Partial Haram View Suite)
...
  • Вид: на улицу
  • 92 м²/990 фут²
  • 1 кровать размера King
Введите даты, чтобы узнать цены
Номер Премиум (Premium)
Номер Премиум (Premium)
...
  • Вид: на город
  • 98 м²/1055 фут²
  • 2 односпальные кровати и 1 ...
Введите даты, чтобы узнать цены
Премиум люкс с кроватью размера king (Premium Suite King)
Премиум люкс с кроватью размера king (Premium Suite King)
...
  • Вид: на город
  • 98 м²/1055 фут²
  • 2 односпальные кровати и 1 ...
Введите даты, чтобы узнать цены
Двухместный номер Премиум с 2 кроватями с частичным видом на Аль-Харам (Premium Partial Haram View Twin Room)
Двухместный номер Премиум с 2 кроватями с частичным видом на Аль-Харам (Premium Partial Haram View Twin Room)
...
  • Вид: на улицу
  • 37 м²/398 фут²
  • 2 односпальные кровати
Введите даты, чтобы узнать цены
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Проверенные отзывы пользователей

Отзывы Agoda (591)Отзывы Booking.com (7125)
Выберите категорию
Чистота7,9
Услуги7,6
Расположение9,4
Удобство номера и качество8,0
Обслуживание8,0
Цена – качество7,4
Предоставлено гостями, проверено Agoda
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больше
Тип номера
Двухместный номер Премиум с 2 кроватями с частичным видом на Аль-Харам
Номер King Премиум с частичным видом на Аль-Харам
Двухместный номер Премиум с 2 кроватями с видом на город
Номер King Премиум с видом на город
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Проверенных отзывов гостей: 463
12345
7,2
Очень хорошо
Yusuf — Южная Африка
Пара
Классический номер King Galaxy с видом на город
5 ночи (ей) в Июнь 2018
Stay OK”
Breakfast good. Toilet pan too close to shower door - separated by about 6 inches and had to prevent clothes touching toilet pan when entering shower- reception staff would not change room saying come back later and then next day. We checked in at 3:30pm hoping to get the room by check in time at 4pm - room was only ready at 6pm -no sorry or apology. Received e-mails from Rotana hotel to Check In Online to avoid queues and have your room key "ready" - the Reply/ Submit button to this e-mail does not work. In a similar situation in the USA a hotel gave us complimentary dinner for the inconvenience and wait when check in was delayed by just half hour! The Housekeeping cleaners from Bangladesh and Egyptia working on 4th Floor were very good and also made up the room everyday..
Отзыв оставлен 28 июня 2018
Dear Mr., Greetings from Al Marwa Rayhaan Rotana – Makkah! Thank you for your participation in our guest satisfaction survey following your most recent stay with us. I am saddened to learn about your dissatisfaction with our services and rooms cleanliness provided to you during your stay. Rest assured that all challenges you have unfortunately experienced throughout your stay are certainly not our standards. We constantly strive for quality and consistency and are always looking to improve our performance for the better. We are taking your comments very serious and will execute the relevant training and corrective actions without delay to ensure that when you return, you will have a flawless stay with us. Once again, I would like to thank you for sharing your feedback with us and looking forward to welcoming you back in the nearest future. We look forward to hearing from you and thank you for your trust in Rotana. Sincerely, Bushra.B. Abdulrazzaq Assistant Director of Front
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Al Marwa Rayhaan Hotel by Rotana
9,2
Великолепно
FAWAD — Пакистан
Семья с маленькими детьми
Классический двухместный номер с 2 кроватями с видом на город
9 ночи (ей) в Июнь 2018
best location ”
good hotel .only issue shower place in bathroom don't have separation and gets wet everywhere in shower.rest all great.
Отзыв оставлен 27 июня 2018
Dear Valued Guest, Thank you for your recent comments regarding Al Marwa Al Rayhaan by Rotana Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to say mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future Sincerely, Bushra.B. Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
6,4
Хорошо
Muhammad — ОАЭ
Бизнес-путешественник
Классический номер King Galaxy с видом на город
Одна ночь в Июнь 2018
Washroom is too small ”
Room facility remove in Ramzan , no iron bath robe in room
Отзыв оставлен 17 июня 2018
Dear Mr. Mohammed, Thank you for your recent comment regarding Al Marwa Al Rayhann Makkah by Rotana, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Our Hotel a leader in excellence. However for all the other comments regarding the negative part we will work on it to correct with the necessary action in the future. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Sincerely! Bushra Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
9,2
Великолепно
Maissa — Саудовская Аравия
Семья с подростками
Классический номер King Galaxy с видом на город
Одна ночь в Июнь 2018
Great experience, great food, and great hospitality ”
I loved my stay at your hotel. Super fancy.
Отзыв оставлен 09 июня 2018
Dear Valued Guest, Thank you for choosing to stay at Al Marwa Rayhaan by Rotana Makkah. It is very much appreciated that you took the time for sharing your delightful experience during your stay at our hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
8,8
Отлично
Mohd — Саудовская Аравия
Семья с маленькими детьми
Классический номер King Galaxy с видом на город
2 ночи (ей) в Май 2018
Excellent location with good food”
The ambience, location and food
Отзыв оставлен 13 мая 2018
Dear Valued Guest, 
 Many thanks for sharing this wonderful review/ feedback with us. We are really proud to meet your expectations and work for your comfort. 

We look forward to welcoming you back at Al Marwa Rayhaan by Rotana for another memorable experience in the near future Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Bushra Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
9,2
Великолепно
umar — Пакистан
Семья с маленькими детьми
Суперлюкс с кроватью размера "king-size"
Одна ночь в Май 2018
Good Staff and Good Location”
Its been a good journey to Mecca and Al Marwa Rayhaan was a good selection for the hotel the main reason for selecting Rotana is location .. It was nice stay there the staff is very helpful and only drawback is they dont have good breakfast and i think these hotels should provice zamzam in the room instead of branded water bottles coz in mecca there is nothing better than zamzam ... overall it was a good hotel and i would definately come again
Отзыв оставлен 05 мая 2018
Dear Valued Guest, 
 Many thanks for sharing this wonderful review/ feedback with us. We are really proud to meet your expectations and work for your comfort. 

We look forward to welcoming you back at Al Marwa Rayhaan by Rotana for another memorable experience in the near future Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Bushra.B. Abdulrazzaq Assistant Director of Front Office
Show more
Al Marwa Rayhaan Hotel by Rotana
9,2
Великолепно
umar — Пакистан
Семья с маленькими детьми
Классический люкс с частичным видом на Аль-Харам
3 ночи (ей) в Апрель 2018
Good location Excellent staff”
well I found them far better than my previous stay here... the staff was really helpful and they speak English which is another good thing about this hotel... breakfast was OK but overall stay was wonderful and I will definitely come again....
Отзыв оставлен 04 мая 2018
Dear, Thank you for choosing to stay at Al Marwa Rayhaan by Rotana Makkah. It is very much appreciated that you took the time for sharing your delightful experience during your stay at our hotel. . We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office
Ответ отправлен 05 мая 2018
Al Marwa Rayhaan Hotel by Rotana
5,2
Jaber — Саудовская Аравия
Группа
Номер на четверых
Одна ночь в Апрель 2018
Выше среднего”
Toilet are very small, room is not very clean as I found small ship of wood hidden in room’s carpet!! Windows are not clean! No compelmantry coffee or dates as most hotels in the region is provided!
Отзыв оставлен 20 апреля 2018
Dear Valued Guest, Thank you for choosing to stay at Al Marwa Rayhaan by Rotana Makkah. We do very much appreciate that you took the time for sharing your experience during your stay at our hotel. On the other hand we would like to apologize for any inconvenience has been occurred to you during your stay and please note that all your comments are been taken into consideration in order to rectify what happened and make sure that it will not be repeated again. We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office
Show more
Al Marwa Rayhaan Hotel by Rotana
7,6
Очень хорошо
umar — Пакистан
Семья с маленькими детьми
Классический номер King Galaxy с видом на город
4 ночи (ей) в Апрель 2018
not value for money ”
they gave me very low grade room though I paid more so it's kinda upset coz staff is not helpful at All
Отзыв оставлен 19 апреля 2018
Dear Valued Guest, Thank you for choosing to stay at Al Marwa Rayhaan by Rotana Makkah. We do very much appreciate that you took the time for sharing your experience during your stay at our hotel. On the other hand we would like to apologize for any inconvenience has been occurred to you during your stay and please note that all your comments are been taken into consideration in order to rectify what happened and make sure that it will not be repeated again. We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office
Show more
Al Marwa Rayhaan Hotel by Rotana
9,2
Великолепно
farooq — ОАЭ
Семья с маленькими детьми
Классический номер King Galaxy с видом на город
3 ночи (ей) в Апрель 2018
location brekfast room”
nice room good breakfast and perfect location
Отзыв оставлен 18 апреля 2018
Dear Valued Guest, 

 Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleague and our facilities.

Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations.

Once again, thank you for your pleasant comments. We look forward to the opportunity of serving you in the future. 
 
Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
10,0
Великолепно
noraani — Малайзия
Семья с подростками
Номер на четверых
6 ночи (ей) в Март 2018
Service is very excellent ”
Very recommend staff is very helpful
Отзыв оставлен 18 марта 2018
Dear Valued Guest, 
noraani Many thanks for sharing this wonderful review/ feedback with us. We are really proud to meet your expectations and work for your comfort. 

We look forward to welcoming you back at Al Marwa Rayhaan by Rotana for another memorable experience in the near future Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Bushra. B. Abdulrazzaq Assistant Director of Front Office
Show more
Al Marwa Rayhaan Hotel by Rotana
8,8
Отлично
Adil — Пакистан
Группа
Quadruple Family Suite Part Haram View
Одна ночь в Февраль 2018
Nice Hotel”
Nice Staff. Nice Rooms. Excellent Buffet Breakfast with Awesome view of Kaaba. just had below problems. No Iron in room. called twice housekeeping then person came.. In washroom, drainage for shower was blocked.
Отзыв оставлен 02 марта 2018
Dear Valued Guest, Adil Many thanks for sharing this wonderful review/ feedback with us. We are really proud to meet your expectations and work for your comfort. 

We look forward to welcoming you back at Al Marwa Rayhaan by Rotana for another memorable experience in the near future Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Bushra.B. Abdulrazzaq Assistant Director of Front Office
Show more
Al Marwa Rayhaan Hotel by Rotana
10,0
Великолепно
Jawad — Пакистан
Семья с маленькими детьми
Классический двухместный номер с 2 кроватями с видом на город
5 ночи (ей) в Февраль 2018
Perfect location in perfect price”
We had an amazing experience staying at Al Marwa. It is located right in front of Gate Abdul Aziz in Clock Tower. The rooms are cozy, just the right size for a small family and the breakfast was amazing. Staff was highly cooperative and very well corodinated. Its a must go for anyone to stay at Makkah, enjoy the views and enjoy a comfortable stay.
Отзыв оставлен 28 февраля 2018
Dear, Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Al Marwa;Rayhaan by Rotana Makkah a leader in excellence, On the other hand please note that the hotels in Makkah check in time is 16:00 and the check out standard time is 12:00 noon however if we do have any opportunity or availability we check in the guest early and we provide late check out for free as well. Looking forward to the opportunity of serving you in the future at our Hotel in Makkah. Sincerely, Bushra.B. Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
10,0
Великолепно
rozinawati — Малайзия
Пара
Классический двухместный номер с 2 кроватями с видом на город
7 ночи (ей) в Февраль 2018
Best hotel to stay in mecca”
I stay at this hotel for 7 nights..very near to the king abdul aziz main gate..overall about this hotel is very good.
Отзыв оставлен 18 февраля 2018
6,8
Хорошо
Amira — Саудовская Аравия
Пара
Классический двухместный номер с 2 кроватями с видом на город
4 ночи (ей) в Февраль 2018
Comment about room service ”
I am disappointed from the room service as the were lazy the toilet accessories were scanty, no dental kit, no vanity kit no comb & no shoe shine sponge the toilet paper, soap and all accssosorie must be supplied daily
Отзыв оставлен 13 февраля 2018
7,6
Очень хорошо
israr — Соединенные Штаты
Пара
Номер King Премиум с частичным видом на Аль-Харам
5 ночи (ей) в Октябрь 2017
8 FLOOR FULL OF SMELL AND FRONT DESK NO COOPERATING ”
AFTER FIVE HOURS GIVE ME OTHER ROOM IS MUCH BETTER
Отзыв оставлен 16 января 2018
8,8
Отлично
MUHAMMAD — Пакистан
Семья с маленькими детьми
Номер на четверых
4 ночи (ей) в Январь 2018
Very near to Haram ”
Breakfast is normally
Отзыв оставлен 07 января 2018
9,2
Великолепно
Obeidullah — Южная Африка
Семья с маленькими детьми
Классический номер King с частичным видом на Аль-Харам
7 ночи (ей) в Декабрь 2017
Ideal Location for the Haram. Good staff.”
We stayed here for 7 Nights. 2 Adults and 3 Kids. They provided us extra blankets and sheets at no Extra charge. The included Buffet Breakfast was excellent. Large variety of food including Rice, Eggs, Asian paratha, Arabian Bread, Chowmein, Fruits, Beans, Asian curries, Honey, Jam, Juices, Coffee, Cereals etc.... Location was perfect to the Haram. Very near. ALso they have the Haram sound system connected into the Hotel and every room so you can hear the Azan and Salaah in your room as well. CONS: Not much but a review should include pros and cons...... Bathroom is a bit cramped up considering it being a 5 star. No kiddies facilities (play room / baby sitting). If they could have a direct way to the Haram instead of through the shopping center you could get to the Haram faster as some times those lifts could take time when they are busy. They should consider providing proper BOILED TEA. Room fridge is way too small and doesn't make very cold.......
Отзыв оставлен 04 января 2018
8,8
Отлично
Osman — Саудовская Аравия
Пара
Классический двухместный номер с 2 кроватями с видом на город
5 ночи (ей) в Декабрь 2017
Nice and comfortable stay”
Excellent location close to Haram but annoying as lifts get busy to go up the clock tower where lots of hotels are located. Rooms were clean, staff nice and friendly I would stay here agin
Отзыв оставлен 11 декабря 2017
Dear Valued Guest,

What a wonderful review!!! We love to hear such a positive words. You just made our day!

We very much appreciate that you took the time for sharing your delightful experience during your stay at our Hotel. .

We hope to have the opportunity to welcome you back at Al Marwa Rayhaan by Rotana - Makkah on your next visit. Sincerely, Bushra R Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
5,2
maqsood — Соединенные Штаты
Семья с маленькими детьми
Классический двухместный номер с 2 кроватями с видом на город
Одна ночь в Ноябрь 2017
Выше среднего”
Loud noise of repairs during stay
Отзыв оставлен 28 ноября 2017
Dear Valued Guest, Dear Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay, your valuable comments are taken into consideration Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Sincerely, Bushra Abdulrazzaq Assistant Director of Front Office
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Al Marwa Rayhaan Hotel by Rotana
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