Best Western Plus Kemayoran Hotel
Best Western Plus Kemayoran Hotel
Все фотографии: 38
Номер Best Western Plus Kemayoran Hotel

Номер

  • 19 м²/205 фут²
  • Душ
  • 1 односпальная кровать
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Фитнес-центр Best Western Plus Kemayoran Hotel
Фитнес-центр
Все фотографии: 38
Еда и напитки Best Western Plus Kemayoran Hotel
Еда и напитки
Все фотографии: 38
Банкетный зал Best Western Plus Kemayoran Hotel
Банкетный зал
Все фотографии: 38
НА КАРТЕ Best Western Plus Kemayoran Hotel
НА КАРТЕ
Очень хорошо
Расположение
7,4
Все фотографии: 38 Best Western Plus Kemayoran Hotel
Все фотографии: 38
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Best Western Plus Kemayoran Hotel

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Очень хорошо
Оценка по 509 отзывамСмотреть, что думают гости
7,3
  • Трансфер до/из аэропорта

  • Бесплатный Wi-Fi в номерах

  • Кондиционер

  • Ежедневная уборка

Выбор номеров
7,8
Очень хорошо
Удобство и качество номера
Этот вариант пользуется большим спросом!Самое недавнее бронирование: 7 ч. назад
Представительский Люкс с 3 спальнями (3 Bedroom Executive Suite)
Представительский Люкс с 3 спальнями (3 Bedroom Executive Suite)
...
  • Вид: лагуна
  • 120 м²/1292 фут²
  • 1 кровать размера King
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С 3 спальнями (3 Bedroom)
С 3 спальнями (3 Bedroom)
...
  • Вид: на бассейн
  • 95 м²/1023 фут²
  • 1 кровать размера King
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Представительский люкс King (Executive King Suite)
Представительский люкс King (Executive King Suite)
...
  • Вид: на бассейн
  • 56 м²/603 фут²
  • 1 кровать размера King
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Суперделюкс (Super Deluxe)
Суперделюкс (Super Deluxe)
...
  • Вид: лагуна
  • 32 м²/344 фут²
  • 2 односпальные кровати или ...
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Полулюкс (Junior Suite)
Полулюкс (Junior Suite)
...
  • Вид: на город
  • 35 м²/377 фут²
  • 1 двуспальная кровать
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Одноместный улучшенный номер (Single Superior)
Одноместный улучшенный номер (Single Superior)
...
  • 24 м²/258 фут²
  • Номера для некурящих
  • 1 односпальная кровать
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Улучшенный номер (Superior Room)
Улучшенный номер (Superior Room)
...
  • Вид: на город
  • 24 м²/258 фут²
  • 2 односпальные кровати и 1 ...
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Двухместный номер делюкс с 2 кроватями (Deluxe Twin Room)
Двухместный номер делюкс с 2 кроватями (Deluxe Twin Room)
...
  • Вид: на бассейн
  • 31 м²/334 фут²
  • 2 односпальные кровати
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Улучшенный одноместный номер (Superior Single Room)
Улучшенный одноместный номер (Superior Single Room)
...
  • 19 м²/205 фут²
  • Душ
  • 1 односпальная кровать
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Улучшенный одноместный номер (Superior Single Room)
Улучшенный одноместный номер (Superior Single Room)
...
  • Вид: на город
  • 22 м²/237 фут²
  • 1 односпальная кровать
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Проверенные отзывы пользователей

Отзывы Agoda (509)Отзывы Booking.com (364)
7,3
Чистота7,4
Услуги6,8
Расположение7,4
Удобство номера и качество7,8
Обслуживание7,6
Цена – качество7,5
Предоставлено гостями, проверено Agoda
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Тип номера
Двухместный номер делюкс с 2 кроватями
Улучшенный номер
Суперделюкс
Полулюкс
больше
Проверенных отзывов гостей: 358
12345
3,6
Chandra — Индонезия
Семья с маленькими детьми
Улучшенный номер
Одна ночь в Сентябрь 2018
Fairly new but feel old hotel, Poor Service”
We came for check in at 4PM and front desk said we were upgraded to Grand Deluxe but the room is not ready yet (imagine, 4 PM!). My wife complaints and I was given my original room (Superior) in which very very small, even smaller than budget hotels. The room was ok (though very small comparing to other 3-4 stars hotel nearby). but the cleanliness is not ok. Coffee pot is not washed (i tried to boil water and ended up finding white flakes!). Bed is great and comfy. Restaurant was ok. Service wasnt good. calling room services upto 5 times but always busy in congestion. Thanks!
Отзыв оставлен 17 сентября 2018
5,6
Waldemar — Германия
Пара
Двухместный номер делюкс с 2 кроватями
6 ночи (ей) в Август 2018
Выше среднего”
Not well maintained hotel in an apartment building. Eating in their restaurant isn’t recommended at all, when dining we had to wait for a too long time and the food was bad (the meat was not chewable), we didn’t finish. The pool is too dirty to be actually used, though it’s not the hotels fould but engineers who designed the apartment complex. Actually it cannot be cleaned. Good part, the staff is very friendly and happy to help, but this is the case in all hotels in Indonesia. The rooms were cleaned well.
Отзыв оставлен 10 сентября 2018
Dear Waldemar, "Warmest Greeting from Best Western Plus Kemayoran Hotel” Thank you for staying with us and highly appreciate the time you took to share your review. Kindly accept our sincere apologies for the inconvenience. Please be sure that your constructive review has been passed to related department and immediate corrective action has been taken. However we will remain focus on always provide the best service and facilities for our guest by maintaining our high quality standards. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Ответ отправлен 18 сентября 2018
Best Western Plus Kemayoran Hotel
10,0
Великолепно
Nurhayati — Сингапур
Индивидуальный путешественник
Улучшенный номер
3 ночи (ей) в Апрель 2018
Great as always”
Overall amazing and will always come back to this place.
Отзыв оставлен 01 сентября 2018
Dear Ms. Nurhayati “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 04 сентября 2018
Best Western Plus Kemayoran Hotel
10,0
Великолепно
Bintang — Индонезия
Семья с подростками
Улучшенный номер
4 ночи (ей) в Июль 2018
Best Western Plus Kemayoran”
Very nice staff, location was close to the JXPO and also a walking distance to various street food.
Отзыв оставлен 01 сентября 2018
Dear Mr. Bintang, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 04 сентября 2018
Best Western Plus Kemayoran Hotel
3,2
husni — Малайзия
Индивидуальный путешественник
Улучшенный номер
2 ночи (ей) в Август 2018
bad facilities and bad breakfast buffet”
It’s a nice hotel on the outside and staff are nice but facilities not working (only 1 lifts-imagine staying on 23rd floor),pool is not up to par as per expectation for a hotel. Their beef ball soup for Breakfast is great but service,you have to keep asking for them to fill up the butter,bread and egg section. I requested for a check out after first night,they asked me to deal via agoda coz reservation is via agoda,called indonesia agoda line,waited for 25minutes,I gave up. We’re checkong out anway,hope we’ll get one night refund. Really disappointed
Отзыв оставлен 11 августа 2018
Dear Mr. Husni, Warmest Greeting from Best Western Plus Kemayoran Hotel Thank you for staying with us and thank you for sharing your recent experience at our hotel. First of all, we are regret for your dissatisfaction regarding our facilities and breakfast experience. For a bit information, there were unexpected technical damage and we were working as fast as we can to resolve it. On behalf of Best Western Plus Kemayoran team, allow me to extend our apology for what have happened. On the note of our breakfast, We can assure you that it's not part of our standards and necessary actions has been taken to make sure this inconvenience would not occur in the future and as discussed in our previous conversations, we are pleased to help you resolve your refund issues with Agoda. However, after reconfirmation, they need details and will contact you directly and we would be happy to help you as well. We look forward lo welcoming you back Best regards, Ferry Andry Suswanto General Ma
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Best Western Plus Kemayoran Hotel
10,0
Великолепно
Frotan — Бахрейн
Пара
Улучшенный номер
6 ночи (ей) в Июль 2018
Clean and best location”
The rooms are very clean, staff was very friendly specially manger efry. Location was very good only 10 minutes to istqlal mosque 20 minutes to ancol.
Отзыв оставлен 01 августа 2018
Dear Frotan, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 04 сентября 2018
Best Western Plus Kemayoran Hotel
6,0
Shey — Сингапур
Семья с маленькими детьми
Улучшенный номер
3 ночи (ей) в Июль 2018
Average 3 star hotel”
The design of the hotel is not human centric. You will need to climb the stair to reach the reception. Room cleanliness and bathroom need more improvement, the bed however is very comfortable. Tried the gym facility, nothing good about it, no air cond, no towel, no water. Overall stay is okay for the price paid, one plus point is their house keeping is very attentive and helpful.
Отзыв оставлен 30 июля 2018
Dear Shey “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our staff performance. It is something for which we are especially grateful. On the note of our facilities, let me extend our apologize because it didn't meet your expectation. Your comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 31 июля 2018
Best Western Plus Kemayoran Hotel
8,8
Отлично
Irene — Индонезия
Пара
Улучшенный номер
3 ночи (ей) в Июль 2018
Nice Room ”
Been there for 4 days 3 nights. Got free upgraded room from Superior to Deluxe. But sadly we got twin instead of double. Friendly staff, clean room, had no problem with facilites. They provide free shuttle to JIExpo.
Отзыв оставлен 25 июля 2018
8,4
Отлично
Camille — Филиппины
Группа
Улучшенный номер
5 ночи (ей) в Июль 2018
decent hotel in kemayoran”
very attentive staff
Отзыв оставлен 25 июля 2018
Dear Camille, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 31 июля 2018
Best Western Plus Kemayoran Hotel
2,8
Christopher — Великобритания
Семья с подростками
С 3 спальнями
2 ночи (ей) в Июль 2018
worst hotel I've ever stayed in”
This is one of the worst hotels I've ever stayed in, and I travel a lot for my work. Check in was at 2pm, but we were not allowed to check in until nearly 6pm because the room wasn't ready. When finally we got to the room the fridge had old rotten, smelly food in it, there was sitting water in one of the bedrooms, and the whole place felt dirty and old. The swimming pool was filthy, and unusable. The breakfast was very poor. There was no redeeming feature of this hotel. Halfway through our two night stay the key stopped working, and as we were only allowed to have the one key, between the four of us it meant we had to wait for them to reissue the key, but whilst serving me they decided other customers were more important and started serving them instead. This hotel has no redeeming features at all. I am a fan of the Best Western brand, but this was a disgrace.
Отзыв оставлен 24 июля 2018
3,6
Ghea
Пара
Улучшенный номер
Одна ночь в Июль 2018
Not recommended ”
Sudah booking dari 1 minggu lalu dan fully paid minta kamar yang queen bed tapi malah sesampai di sana permintaan tidak di penuhi malah di kasih twin bed, Kamar tidak sesuai ekspektasi, akses ke lift susah dan lama, closet kamar mandi bocor, makanan kurang bervariatif, tulisan fresh milk tetapi rasanya seperti susu kental manis.
Отзыв оставлен 22 июля 2018
Dear Ibu Ghea, Salam hangat dari Best Western Plus Kemayoran Terima kasih telah menuliskan review mengenai pengalaman menginap Ibu di hotel kami. Sebelumnya kami memohon maaf atas kekurangan yang menyebabkan ketidaknyamanan pada saat Ibu menginap di hotel kami. kami telah menginvestigasi permasalahan ini dan kami sudah melakukan tindakan preventif kedepannya. Izinkan kami mengundang Ibu kembali ke hotel kami dan memberikan pengalaman yang lebih baik lagi dari sebelumnya. Salam hangat, Ferry Andry Suswanto General Manager
Ответ отправлен 31 июля 2018
Best Western Plus Kemayoran Hotel
8,4
Отлично
Bintang — Индонезия
Семья с подростками
Улучшенный номер
4 ночи (ей) в Июль 2018
Best Western Kemayoran ”
Great location close to J Expo , hotel design was unique . Walking distance to the street food with varieties of food options. Staff are friendly. One morning , We received a phone call from ms Ulfa , one of the hotel staff and she was very nice asking how was the room and everything, I found this quite nice that hotel ensuring the customers feels comfortable staying at the hotel :) bravo BW Plus .
Отзыв оставлен 21 июля 2018
Dear Bintang, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 31 июля 2018
Best Western Plus Kemayoran Hotel
2,0
juniarto — Индонезия
Пара
Двухместный номер делюкс с 2 кроватями
Одна ночь в Февраль 2018
fcy”
gh
Отзыв оставлен 12 мая 2018
7,2
Очень хорошо
Reinaldo — Австралия
Пара
Улучшенный номер
Одна ночь в Май 2018
Value For Money but....”
you definitely leave feeling like you get what you paid for. The water pressure in the shower was terrible.
Отзыв оставлен 07 мая 2018
Dear Reinaldo, "Warmest Greetings from Best Western Plus Kemayoran Hotel..." Thank you for giving your kind and favorable review to our hotel and trusting Best Western Plus Kemayoran Hotel as your staying place. We are really pleased getting a nice and constructive comment from you. First of all, we are regret for your dissatisfaction regarding your room and bathroom conditions. On behalf of Best Western Plus Kemayoran team, allow me to extend our apology for what have happened. We are looking forward to serve you again in the future Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 11 мая 2018
Best Western Plus Kemayoran Hotel
2,0
Saravanaa — Малайзия
Бизнес-путешественник
Улучшенный номер
Одна ночь в Апрель 2018
room very bad”
room very small pay more
Отзыв оставлен 24 апреля 2018
Dear Saravanaa, Warmest greeting from Best Western Plus Kemayoran, Thank you for writing us a review regarding your recent stay. We are apologize that your stay didn't meet your expectation. We are extremely alarmed by your statement regarding small room. Please be informed that we have 5 type of rooms with different measurements. We would be happy to offer you another room if you could ask us upon check in. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Best regards, Ferry Andry Suswanto General Manager
Ответ отправлен 11 мая 2018
Best Western Plus Kemayoran Hotel
7,6
Очень хорошо
Herlinyanto — Индонезия
Бизнес-путешественник
Улучшенный номер
Одна ночь в Март 2018
normal hotel”
just a normal hotel with a basic facilities.
Отзыв оставлен 24 марта 2018
Dear Valued Guest, "Warmest Greeting from BEST WESTERN PLUS Kemayoran Hotel” Thank you for staying with us and highly appreciate the time you took to share your review. We look forward to welcoming you again in the future. Sincerely yours, Ferry Andry Suswanto General Manager
Ответ отправлен 27 апреля 2018
Best Western Plus Kemayoran Hotel
7,2
Очень хорошо
Hamde — Бангладеш
Группа
Представительский Люкс с 3 спальнями
8 ночи (ей) в Март 2018
Очень хорошо”
This is more of a serviced apartment type of place than a hotel. It is in a giant building but its lobby is rudimentary, it's food services woefully inadequate, and bathrooms old-fashioned. The staff do their best and are extremely courteous. A suite with three bedrooms and small living and dining areas, plus kitchenette for under $100 per day is a bargain and so I would recommend this place for budget-minded families or groups.
Отзыв оставлен 20 марта 2018
Dear Hamde, Warmest Greetings from Best Western Plus Kemayoran Hotel Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 05 мая 2018
Best Western Plus Kemayoran Hotel
5,6
Deddy — Индонезия
Пара
Улучшенный номер
Одна ночь в Февраль 2018
Bad facilities (Room, electricity, Air-conditioning)”
our room has upgraded form deluxe to junior suite BUT have a broken Air-conditioning which we must wait until 4 hours to get it done. 1.5 hour before check-out time, the hotels cut our electricity so if looks like we forced to check-out before the time. FYI, the electricity just out in our room. The other room in same floor still functioning. Sorry but we won't recommend this place to our friends
Отзыв оставлен 19 марта 2018
Dear Deddy “Warmest Greetings from Best Western Plus Kemayoran” Thank you for choosing Best Western Plus Kemayoran Hotel as your staying place. We really appreciate your effort to take some time in reviewing our hotel. We really pleased getting a constructive comment from you. First of all, let me convey our sincere apology for the inconvenience during your stay due to our service. We have already informed and discussed regards to this matter with department concerned. We continue to be committed to providing you and all of our guests with the highest standards of service in the industry. We guarantee this kind of problem will never happen again in the future. Thus our guests in the future won’t be experienced by similar problem. We are highly valued your review very much. Hope we will serve you again in the future. Warmest regards, Ferry Andry Suswanto General Manager
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Best Western Plus Kemayoran Hotel
8,8
Отлично
YOHANA — Индонезия
Индивидуальный путешественник
Суперделюкс
7 ночи (ей) в Ноябрь 2017
Location is near where I want to go and price is okay”
Everything just okay. A bit stingy with toiletries. Price okay.
Отзыв оставлен 18 февраля 2018
Dear YOHANA, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 11 мая 2018
Best Western Plus Kemayoran Hotel
8,0
Отлично
Budi — Индонезия
Бизнес-путешественник
Улучшенный номер
Одна ночь в Декабрь 2017
Очень хорошо”
Excellent bed, nice room and friendly staff
Отзыв оставлен 07 февраля 2018
Dear Budi, “Warmest Greetings from Best Western Plus Kemayoran Hotel…” Thank you for taking some time to review our hotel. We appreciate for a good comment from you explaining about our hotel facilities and staff performance. It is something for which we are especially grateful. Your nice comment will be a trigger for us to improve ourselves better and better in the future. Once again, thank you for trusting Best Western Plus Kemayoran Hotel your staying place. We look forward for the opportunity to welcoming you back at Best Western Plus Kemayoran Hotel in the future. Best Regards, Ferry Andry Suswanto General Manager
Ответ отправлен 11 мая 2018
Best Western Plus Kemayoran Hotel
12345
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