Great apartment design, comfy bed, best pillows ever, great air conditioning,

Excellent communication with the host, they have shown an extreme level of patience and generosity with our family as our flight was delayed by more than 3 hours. The apartment is excellent, and has exceeded all expectations, with an exquisite design touch, excellent location surrounded in a lovely and friendly neighborhood. Thank you very much for accommodating us and making our Palermo holiday a success and allowing us to capture the warm spirit of Palermo.

Nothing to dislike

The finish was interesting and the location was good

Not hugely practical in terms of space, shower curtain insufficient, no battery in the safe, excess of dust in both apartment

location and modern look

The lack of safety of the stairs within the apartment. Unfortunately I had a very bad accident whilst staying at the apartment, through no fault of my own. The staircase, which was made of stone, and was steep, with no handrail at all. At the top of the stairs, where the floor of the bedroom met the staircase, there is an area of approximately 1 metre which is unguarded. In the middle of the night, I fell through this gap. The fall onto the stone stairs was probably about 5/6 feet and caused very serious leg injuries. I had to go to hospital where I had stitches, and the wounds were dressed to stop the bleeding. I could hardly walk and had to return to the UK as soon as possible. This accident happened on the 28th April and I am still recovering. I have the most appalling scars to both legs. I am still having treatment. The accident, made us review the safety of this apartment . We then came to the conclusion that, right from the main entrance the stairs, and staircase are very dangerous. Even disregarding the danger of the staircase, anybody with any type of walking difficulty would not be able to cope with the stairs. The second photo shows the dangerous entrance from the front door and the first and third shows the unguarded gap at the top of the staircase. The owners of the apartment would not even consider refunding the days that were unused, due to the accident.