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very beautiful island but limited options. the pool wasn't very clean. for a resort like this the breakfast end in 9am which is early for some.
Wonderful resort! The food is very good!
Wonderful place!The food is very good!
Beautiful amenities in an intimate setting.”
Pros: friendly staff, clean, fresh scented, good food, comfortable beds. Cons: pricey, too removed from the town for souvenirs
Money Well Spent”
My family and I had a great time. It was the perfect resort for some rest and relaxation. The view was awesome and the staff was very friendly and accommodating. The spa was also very good.
El Nido Lagen Island is a very peaceful and relaxing Sanctuary. The hike, beach, kayaking, paddleboard all just wonderful. The surrounding area is also amazing. Corals are so healthy and the environmental approach to El Nido Resorts is one that will make these islands last in years to come. The price is extravagant for Philippines standards and many activities ( like island hopping) and food are not included in basic room price. Advertised room price on outlets does not include taxes. The taxes, service charge and supplement package ( for all inclusive) really makes the daily rate very high. It is just important to know when you are looking at this type of resort. The Service was wonderful and employees take care of every need. It was a once in a life time trip and glad we chose Lagen Island. Next time , though I will probably look for a more economical resort if ever in El Nido.
Best vacation in paradise”
We loved our stay in a beautiful over the water hut! The every member we interacted with staff was exceptional! The food and drinks were delicious tasted like home cooking. The property was what defines paradise! The tour was well organized and small we had an amazing time meeting the people we toured in tour A. We will be back to stay longer soon!
Gorgeous views from our bungalow. Room was spotless. Staff were amazing and food was great. Went on a few tours that the resort offered and had a blast. Cannot wait to go back!
Loved our lizard friends!!
Amazing customer service”
The customer service is superb, personal and attentive. The food is amazing! Breakfast buffet had great variety and was delicious! Anything on the menu is probably delish too; ordered the tropical pizza and carbonara on the menu, amazeballs!!! The resort is clean, well kept, organized; the staff is friendly, welcoming, and very helpful. The spa is clean, and the massages were amazing!!! All in all, 10/10, would definitely recommend!!!
It is on the expensive side considering the amenities/facilities available - for instance the gym was very small and the a/c was inadequate. But the staff customer service more than makes up for these 'shortcomings'. Food was fantastic and the staff would go out of their way to make you feel special and right at home. Had a fantastic and memorable time. Frank from the restaurant was particularly great as was our tour guide - Marlon. Too many to mention actually.
Best resort in El Nido”
Amazing resort, looks crazy. Best service and value for money. Will return for sure
Tropical Paradise. Don't think twice before booking.”
We stayed here for 1 night (Water Cottage) but I would recommend at least 2 nights stay to capture the beauty of this magical island. Ask for room 109. Reaching there: Took a share taxi from PPS airport (6 hours drive) to port. A flight from Manila to El Nido airport is a better option and the resort will arrange a complimentary pick up. Pros: Extraordinary location, has a private beach. Sea cottages are built ON the lagoon which opens into the ocean. Complimentary snorkelling, kayaking, bird watching, forest hike, sunrise and sunset cruise. Diving, massages, and island tours can be paid for. Staff is very helpful and polite. Great biodiversity. Complimentary bottle of wine was delicious and really added to our honeymoon experience. Con: restaurant staff had no idea about the preparation of meals and couldn't answer simple qs regarding the meals (the server was unable to tell us the assortment of meats in the seafood pasta). If allergic please inform upfront. Otherwise it's perfect.
Great Addventure in the Philippines”
El Nido Lagen Island is a very relaxing resort nestled in a spectacular location beneath the cliffs and around the lagoon at Lagen Island
Excellent service and attention”
Attentive staff, great service, beautiful property, flexibility of planning schedule based on our convenience
amazing place, great view, nice rooms. over pricesed. everything is very expensive compared to the Philippines. they charge 3-4 times than the best hotels.
Amazing location and relaxing vibe”
Great stay, only issue was no wifi in rooms of water cottages.
Heaven on earth ”
The resort is absolutely stunning. We went for the end part of our honeymoon and everything from arrival at airport to check in was smooth and super efficient. The boat ride was spectacularly scenic. The resort hosted and array of wildlife so never a dull moment even just walking around or sitting by the pool. The resident water monitor lizards and macaque monkeys were always hanging about !! Staff were amazing and the food was really good. The tours arranged by the hotel were fabulous. The snorkelling in particular was breathtaking. The corals and sea life were so beautiful and plentiful. The el nido groups of resorts are a fabulous get a way. Would highly recommend this place for both a peaceful and tranquil holiday for some days and action packed for others.
very beautiful place, staff are very helpful and pleasing”
This place is like paradise. The food is great. the people are very friendly, courteous and helpful. the view is breathtaking... the sea is always calm. but due to the transfers, it is not recommended for elderly with walking difficulty
Lagen is amazing. If it's close to me I would definitely go back in a heartbeat. The hotel is so prestine and everyday I feel like I'm in a retreat place. I love the water cottages and how it's situated. Super modern and well kept. The staff are so friendly.
Don't get much for your money ”
Not worth the price. All inclusive package (extra charge of 3,500 pesos per person per day) does not even include non-alcoholic beverages. If you are taking a ferry or van into or out of el nido then your transportation is not a priority to them. They will only drop you off back at the airport lounge so you can take a taxi at the time when other guests are being taken back to the airport, not at the time you need, which is frustrating because all guests pay the same price. The location is beautiful, rooms average, the outdoor activities are very nice. Staff is very friendly but as previously mentioned don't go out of their way to be accommodating to everybody's different situations. Food is good but pricey (even alacarte menu). Overall compared to other similar places that I have stayed at I did not feel that I got enough for the money I paid.
Had an amazing time in this lovely place. Could not get enough of how enjoyable our holiday was! The staff at Lagen Resort are to be proud of. Their hospitality and warmth might be the best in the world. Me and my boyfriend travel almost every month and I stay in hotels 6-7 times a month and the care that the Lagen staff extended to us was incomparable and beyond our expectations. Special mention to Ed, Rey, Toto, Jen, Lanie, Chef Chill and FB manager John who took care of our 5 star gastronomic experience while the FO and activities department staff, Carla, Xyxy, Je, Grace, Chad, guides Lover, Vergel to name a few, made our stay and trips, memories we will cherish forever! These guys spoilt us too much. As for the food, picky eaters and foodies, good news,we loved all the dishes served to us. From the freshly baked breads, soups, salads, seafood dishes, roast beef to the desserts like the crepes and the dark chocolate cake! Thank you Lagen Island for the fabulous time!!!
Great resort Food is limited
Best service I've ever had. Period. ”
The only con: the food isn't great and if you're saying more than a couple days, it gets old quickly.
Not only was it breathtaking but the service was the best. Worth every penny.
Perfect honeymoon stay”
My husband and I stayed here for our honeymoon, and it was perfect!!! The resort is beautiful and located on a private property - our rooms were located above the ocean and looked like something straight out of a magazine. We stayed for three nights and enjoyed two full days of activities - amazing snorkeling spots, stand-up paddle boarding, sightseeing of nearby islands. The staff is incredibly warm and kind! They arranged for a private dinner above the poolside bar, which was so romantic. I would definitely come back again!!
Excellent staff, countless activities and amazing coral reefs and colorful schools of fishes. Kudos to Miss Jen and her staff!
the place is amaizing but very expensive place”
The staff was very friendly and helpful. The resort location is absolutely amaizing ... But the price you already paid not include a lot of things... the price for everything also at the bar is very expensive with no reason.
A m a z i n g”
Paradise on water, experience of a lifetime
This is one of the most beautiful places I have ever stayed at. It truly is paradise. Tons of things to do. They also have island hopping tours (2 of them). Free boat service to the other side of the island to private beach which is one of the most beautiful beaches I have ever seen and you will have the beach all to yourself. Great snorkeling. I was hesitant because I thought Miniloc would be better, but its not. This one is more private. The food is excellent and the staff TOTALLY goes out of their way. Can't go wrong.
beautiful resort ”
Gorgeous accomodation ”
Beautiful water front huts, all included such as activities and kayak/snorkel gear, some places seem cheaper but everything is extra, defiantly recommend this hotel
It's amazing and relaxing place to be”
The place you can relax and all the staff are helpful,polite and always had a beautiful smile every single time.
No internet/Beach disappointing”
The internet is very slow to almost none...The beach is on the other side of the island and had to carry all of our things, take the speedboat to get to their beachfront which was disappointing because beach was full of big rocks, sand is not so fine u can't even step barefoot or even with shoes. Not good for groups. Good for honeymooners who want peace and quiet. The only good part is that water cottages were breathtaking, kayaking is free and staff were superb!
I chose this place as a surprise vacation, to propose to my soon-to-be-wife, and it was everything I hoped it would be.
Fantastic Get Away”
Lagen Island was far better than I expected or could have hoped. The staff were kind and friendly and, above all, attentive. Isolated and surrounded by nature with all modern amenities. Being eco-friendly makes the experience even richer. All water activities are well orchestrated. SCUBA and snorkeling are fantastic. I would recommend Lagen to even the most discerning client. It was worth the trip from Los Angeles.
Peaceful serenity with breathtaking views and awesome staffs! Rather close to nature with squirrel and monitor lizard seen roaming around. Really good place to relax. Far from the bustling city.
Paradise & Exemplary Staff Performance”
The Resort is like a PARADISE. Every morning the sounds of a different kinds of birds is like a songs to your ear, but the most experience that I will never forget is the exemplary staff performance, almost all of them are hospitable, very polite, courteous, especially the 2 staff namely Rey of dining and Ms. Con of tour consultant. There were many activities to do like kayaking (even just in front of our villas), snorkeling, island hopping is the best and very fun experienced. The room was very clean, our balcony is overlooking during the sunset, the food was great, they served also buffet on the beach. This is the best vacation we had, and definitely will comeback again. I confidently recommend this place, a place of PARADISE.
some days in Paradise”
to spend some time in paradise”
quite old, would need some Renovation, rooms are quite simple - more like a 2 star hotel
Lagen Island is a unique resort”
Very relaxing and comfortable. Sunset and sunrises were amazing as well as the unique islands.
Fantastic place and environment”
It was actually a wonderful honeymoon. Very nice place with amazing environment I have been ever. Staff performance as well was perfect than any other resort on earth. One bad thing was food. Also, facility is not like a 5 star resort. However, it is still understandable since it is located in an island and designed as environment friendly. If you are not too much picky with facility and food, this is the paradise to relax.
World Class Destination”
Spectacular. Would highly recommend this place.
Had a wonderful vacation”
Had a wonderful vacation. Activity planners help everyone stay busy. Great attention to detail in every aspect.
Luxurious and exclusivity”
No issues but staff could further improve customer service. After all, it's one of the most expensive resorts in the Philippines. Staff should go out of its way to ensure that guests get value for their money.
Great Staff, Great Resort”
memorable anniversary trip”
My hubby and I had the time of our lives at Lagen. Aside from the known fact that El Nido is breathtaking in itself, the staff's warm hospitality is most commendable too. They make us feel loved, important and pampered. Every detail to ensure our comfort is given attention. I especially loved that they dedicated a song for us during dinner and gave us an anniversary token too. I would love to come back to this heaven on earth.