Gray Line Halong Cruise
Gray Line Halong Cruise
Все фотографии: 50
Улучшенный домик - Вид Gray Line Halong Cruise
Улучшенный домик - Вид
Все фотографии: 50
Лобби Gray Line Halong Cruise
Лобби
Все фотографии: 50
Интерьер Gray Line Halong Cruise
Интерьер
Все фотографии: 50
Балкон/терраса Gray Line Halong Cruise
Балкон/терраса
Все фотографии: 50
НА КАРТЕ Gray Line Halong Cruise
НА КАРТЕ
Отлично
Расположение
8,7
Все фотографии: 50 Gray Line Halong Cruise
Все фотографии: 50
Удалено из избранного
Отлично
Оценка по 137 отзывамСмотреть, что думают гости
8,4
83% порекомендовали бы другу
Цена – качество8,1
Расстояние от центра города19.3 km
Оценка расположения8,7
Ближайший аэропортМеждународный аэропорт Cat Bi (HPH)
Расстояние до аэропорта30,0 км
Наличие ресторанаДа
  • Трансфер до/из аэропорта

  • Бесплатный Wi-Fi в номерах

  • Обмен валют

  • Гидромассажная ванна

Выбор номеров
8,9
Отлично
Удобство и качество номера
Этот вариант пользуется большим спросом!Самое недавнее бронирование: несколько минут назад
Делюкс с балконом на 2 дня и 1 ночь, полный пансион (4х разовое питание) (Deluxe Balcony 2 Days 1 Night Full Board (4 Meals))
Делюкс с балконом на 2 дня и 1 ночь, полный пансион (4х разовое питание) (Deluxe Balcony 2 Days 1 Night Full Board (4 Meals))
...
  • Вид: на море
  • 18 м²/194 фут²
  • 2 односпальные кровати или ...
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Делюкс Cabin на 3 дня и 2 ночи, полный пансион (Deluxe Cabin 3 Days 2 Nights Full Board)
Делюкс Cabin на 3 дня и 2 ночи, полный пансион (Deluxe Cabin 3 Days 2 Nights Full Board)
...
  • Вид: на море
  • 16 м²/172 фут²
  • 2 односпальные кровати или ...
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Номер делюкс с балконом 3 дня и 2 ночи, полный пансион (завтрак- обед- ужин) (Deluxe Balcony 3 Days 2 Nights Full Board (Lunch-Dinner-Breakfast))
Номер делюкс с балконом 3 дня и 2 ночи, полный пансион (завтрак- обед- ужин) (Deluxe Balcony 3 Days 2 Nights Full Board (Lunch-Dinner-Breakfast))
...
  • Вид: на море
  • 18 м²/194 фут²
  • 2 односпальные кровати или ...
Введите даты, чтобы узнать цены
Люкс 3D2N с полным пансионом (обед-ужин-завтрак) (Suite 3D2N Full Board (Lunch-Dinner-Breakfast))
Люкс 3D2N с полным пансионом (обед-ужин-завтрак) (Suite 3D2N Full Board (Lunch-Dinner-Breakfast))
...
  • Вид: на море
  • 20 м²/215 фут²
  • 1 кровать размера King
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Люкс 2D1N с полным пансионом (4 приема пищи) (Suite 2D1N Full Board (4 Meals))
Люкс 2D1N с полным пансионом (4 приема пищи) (Suite 2D1N Full Board (4 Meals))
...
  • Вид: на море
  • 20 м²/215 фут²
  • 1 кровать размера Queen
Введите даты, чтобы узнать цены
Deluxe Family Cabin With Private Terrace - 2 Days 1 Night
Deluxe Family Cabin With Private Terrace - 2 Days 1 Night
...
  • 30 м²/323 фут²
  • Душ
  • 2 односпальные кровати и 1 ...
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Deluxe Family Cabin With Private Terrace - 3 Days 2 Nights
Deluxe Family Cabin With Private Terrace - 3 Days 2 Nights
...
  • 30 м²/323 фут²
  • Душ
  • 2 односпальные кровати и 1 ...
Введите даты, чтобы узнать цены
Двухместный номер Делюкс с 1 кроватью или 2 кроватями с видом на море (2 дня и 1 ночь) (Deluxe Double or Twin Room with Sea View - 2 Days 1 Night)
Двухместный номер Делюкс с 1 кроватью или 2 кроватями с видом на море (2 дня и 1 ночь) (Deluxe Double or Twin Room with Sea View - 2 Days 1 Night)
...
  • 16 м²/172 фут²
  • Душ
  • 1 двуспальная кровать или 2...
Введите даты, чтобы узнать цены
Делюкс Cabin на 2 дня и 1 ночь, полный пансион (Deluxe Cabin 2 Days 1 Night Full Board)
Делюкс Cabin на 2 дня и 1 ночь, полный пансион (Deluxe Cabin 2 Days 1 Night Full Board)
...
  • Вид: на море
  • 16 м²/172 фут²
  • 2 односпальные кровати или ...
Введите даты, чтобы узнать цены
Superior Double or Twin Room with Sea View - 2 Days 1 Night
Superior Double or Twin Room with Sea View - 2 Days 1 Night
...
  • 15 м²/161 фут²
  • Душ
  • 1 двуспальная кровать или 2...
Введите даты, чтобы узнать цены
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Проверенные отзывы пользователей

Отзывы Agoda (137)Отзывы Booking.com (74)
Чистота8,5
Услуги7,6
Расположение8,7
Удобство номера и качество8,9
Обслуживание8,8
Цена – качество8,1
Предоставлено гостями, проверено Agoda
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Тип номера
Делюкс с балконом на 2 дня и 1 ночь, полный пансион (4х разовое питание)
Делюкс Cabin на 2 дня и 1 ночь, полный пансион
Делюкс Cabin на 3 дня и 2 ночи, полный пансион
Номер делюкс с балконом 3 дня и 2 ночи, полный пансион (завтрак- обед- ужин)
больше
Проверенных отзывов гостей: 99
12345
8,7
Отлично
Inga — Россия
Семья с маленькими детьми
Люкс 2D1N с полным пансионом (4 приема пищи)
Одна ночь в Март 2015
Хорошо, но ожидали лучшего”
Экскурсионная программа, питание, сервис.
Все не плохо, но нам почему то поменяли номер с люкса на супер ор, сказали, что кровать в люксе маленькая на троих( мы с ребенком ), предложили каюту с дополнительной кроватью, оказавшись на корабле увидели, что кровать большая и нам бы все подошло. Но в наш люкс уже заселились другие люди. Жаль, потому что номера очень отличаются по размеру и качеству.
Отзыв оставлен 30 марта 2015
5,6
Karyn — Австралия
Индивидуальный путешественник
Люкс 2D1N с полным пансионом (4 приема пищи)
Одна ночь в Июль 2018
Boring and expensive”
Have been on 4 Halong cruises with other tour companies and loved it, I cannot say the same about this one! No entertainment, boring and very substandard food. The room was ok but not clean. I booked for all inclusive and still got charged for drinks. Agoda realised the error and reimbursed me. No support from Cruise Co Grayline apart from “taking information under advisement!”. Never will use them again or recommend them! Very unhappy :( first and last time!
Отзыв оставлен 01 августа 2018
9,2
Великолепно
King — Гонконг
Пара
Номер делюкс с балконом 3 дня и 2 ночи, полный пансион (завтрак- обед- ужин)
2 ночи (ей) в Июль 2018
Wonderful trip in Ha Long Bay”
Staff is so nice. Knowledgable in the scenery and history, care about customer. 1 suggestion: provide drinking water in free
Отзыв оставлен 14 июля 2018
10,0
Великолепно
Sharon — Австралия
Индивидуальный путешественник
Люкс 2D1N с полным пансионом (4 приема пищи)
Одна ночь в Январь 2018
Halong BAy”
Great
Отзыв оставлен 04 июля 2018
8,0
Отлично
chayoung — Малайзия
Семья с маленькими детьми
Улучшенный домик
2 ночи (ей) в Май 2018
nice and fun”
nice and fun
Отзыв оставлен 11 июня 2018
8,8
Отлично
Kek — Вьетнам
Группа
Улучшенный домик
Одна ночь в Апрель 2018
Very nice and peaceful night ”
The transport provided by halong bay cruise to pick us up at hotel for US$25 per pax 2way is not worth for the amount. we are dispointed as we have to seat on a 30 seat long bus when we return. Going is with a mini van.
Отзыв оставлен 23 апреля 2018
9,6
Великолепно
Scott — Австралия
Семья с подростками
Семейные сообщающиеся номера – на 1 ночь и 2 дня
Одна ночь в Апрель 2018
Great Service and well appointed ”
had a great time. food on the boat is amazing and the tours that are included are fun and suitable gor all ages.
Отзыв оставлен 16 апреля 2018
9,2
Великолепно
Victor — Соединенные Штаты
Семья с маленькими детьми
Семейные сообщающиеся номера – на 1 ночь и 2 дня
Одна ночь в Апрель 2018
Great trip!”
We are traveling with young children and gray line was very accomadating. We truely enjoyed the trip and our connecting rooms were beautiful and perfect for small children. Beware they did try to up sell us to a VIP connecting room even though we had already booked a connectin room. Once I informed them of this, they made sure we had the room we booked. The tour guide was amazing and made sure that everything was taken care of. Make sure to ask for special foods for kids before boarding. Lastly, be prepared to wait for the bus back to Hanoi for up to an hour after getting off the boat.
Отзыв оставлен 04 апреля 2018
8,8
Отлично
Anthia — Сингапур
Индивидуальный путешественник
Делюкс Cabin на 2 дня и 1 ночь, полный пансион
Одна ночь в Январь 2018
2D1N at Grayline Cruise (Halong Bay)”
My friend and I opted for the 2 Day 1 Night option at Grayline Cruise, Halong Bay. Everything was excellent – from the service of the staff to the food to the comfortable room! Thank you to our guide Bihn for being so knowledgeable and warm. A must-visit!
Отзыв оставлен 19 января 2018
Dear Anthia, Warmest greetings from Gray Line Halong cruise! You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. We are grateful for your nice and kind words about our staffs, the food and our service. I had shared your nice feedback with Mr. Binh and he was very glad to know that the services met your expectations. We are also delighted that you had a joyful experience in Halong Bay with our cruise. Thank you very much and we wish you good luck, lots of fun and exciting experiences in travel. Hope to see you next time to Halong bay. Best regards, Sulli.
Ответ отправлен 22 января 2018
Gray Line Halong Cruise
10,0
Великолепно
Jessica — Соединенные Штаты
Пара
Делюкс Cabin на 2 дня и 1 ночь, полный пансион
Одна ночь в Январь 2018
Staff was amazing- so attentive. ”
So wonderful. Boat was awesome. Only complaint would be the overwhelming amount of good food served the whole trip.
Отзыв оставлен 15 января 2018
Dear Jessica, Warmest greetings from Gray Line Halong cruise! We're very happy when you have great time in Halong Bay. Especially, we'd like to send you heartfelt thanks for your compliment and your time, that you spent to share your feeling. You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. About the amount of food, we are so sorry if it was too much for you. We will consider and improve it in the near future. Thank you very much and we wish you and your family all the best and happy till the last. Hope to see you next time to Halong Bay as well as Vietnam. Best regards, Sulli Nguyen. Gray Line Halong Customer Care.
Ответ отправлен 15 января 2018
Gray Line Halong Cruise
9,2
Великолепно
John — Канада
Пара
Делюкс Cabin на 2 дня и 1 ночь, полный пансион
Одна ночь в Январь 2018
Smaller boat, friendly staff, expensive drinks”
Pros: clean ship (older), friendly crew, good amount of activities, food was great. Cons: drink prices are high including coffee and tea. All prices in USD sucks. I which they had a dong price as well.
Отзыв оставлен 13 января 2018
Dear John, Warmest greetings from Gray Line Halong cruise! Thank you so much for giving us very positive comments about our Gray Line service. We are so thrilled to provide you the unforgettable memories on the bay. We are also grateful for your nice and kind words about our cruise, our food and service. I have passed your nice review to our crew and they really appreciated it.We are still on the way to make our service quality perfect, to bring the unforgettable time to our beloved customers like you. About the drink price, we hope you can sympathize that this is the drink service on cruise so all the ingredients we have to prepare and keep it more careful and harder than its on land. However, we appreciate your comment and we will try to improve it in the future. On behalf of our team, please let me express our thanks to your great support. We wish you and your family a happy holiday season and may you have health and success in this new year. Best regards, Sulli Nguyen.
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Gray Line Halong Cruise
4,8
Vishwanath — Индия
Пара
Двухместный номер Делюкс с 1 кроватью или 2 кроватями с видом на море (2 дня и 1 ночь)
Одна ночь в Декабрь 2017
My wife got food poison after having lunch 1st day itself. ”
I had to cancel the trip because the food what was servered during lunch had got food poisoned and had to admit my wife to hospital. The general manager helped until I had to leave the country.
Отзыв оставлен 23 декабря 2017
Dear Vishwanath, I'm sorry to hear your unexpected experience during your recent stay on our cruise. From my investigation, I wish to clarify all information of the incident and the way we work. In fact, we were informed that your wife had called her doctor and was advised that she got weather allergy and was allergic with several kind of seafood but she didn't know it. As you can see, you and other guests didn't get any problems after lunch, so I believe the food wasn't poisoned. Besides, we always ask customers about their special request of food before boarding the cruise. In your case, we didn't receive any request, thus we asked you could cancel the trip & go to the hospital immediately but you refused it although the rescue service for those emergency situations available.You still enjoy all activities in itinerary except kayaking, the last activity. Great to know that our general manager already took care of you well and made you pleasant until leaving our country. Best regards
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Gray Line Halong Cruise
8,0
Отлично
Tash
Семья с подростками
Улучшенный домик
Одна ночь в Декабрь 2017
good service”
everything is good, food is tasty and the tour guide is good. Room are nice too given such a reasonable price, people fussy like me is satisfied with the tour
Отзыв оставлен 06 декабря 2017
Dear Tash, Warm greetings from Gray Line Halong Cruise! Thank you for taking your valuable time to write the review on Agoda. We are very happy to hear that you had a fantastic time on Gray Line Halong Cruise. We are also grateful for your nice and kind words about our cruise, our food and service. I have passed your nice review to our team and they really appreciated it. On behalf of our team, please let me express our thanks to your great support. We wish you and your family a happy holiday season and may you have health and success in the next coming year. We look forward to serving you again in the future. Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Ответ отправлен 12 декабря 2017
Gray Line Halong Cruise
4,4
Mindi — Канада
Пара
Номер делюкс с балконом 3 дня и 2 ночи, полный пансион (завтрак- обед- ужин)
2 ночи (ей) в Ноябрь 2017
Приемлемо”
This was a disorganized mess in a beautiful place. We were put on a small eight cabin boat with a tiny room with less than a double bed even though I booked a king size deluxe room. When I asked for help that this was not the room I booked the guide said that it is the biggest room that they have on cruising boats. He said he would look into it then did nothing. The next morning us and another couple were told we were to pack up our things and we were being switched to another boat but we had to go on a day boat until 4pm when we would be reunited with our things. Absolutely confusing and stressful! When we arrived on the other boat we were shown to the room that we had actually booked! It turns out that a Korean family had booked all the rooms on that boat which bumped us to the lower level boat and since they only booked for 1 night we could have our room for the second! Not happy! Will be requesting refund for portion of our trip!
Отзыв оставлен 10 ноября 2017
Dear Mindi, On behalf of Gray Line team, I sincerely apologize for any inconveniences you had experienced. About the last minute change from 14 cabins to 8 cabins cruise, I have to say that it was the situation we also had no choice due to operating condition, the operator forgot to close out the Balcony cabin on 14 cabins cruise on Agoda, she just realized at the last minute on your departure date. In fact, the selling rate of both cabins you stayed is equal. Your first stay at Balcony cabin has a big terrace in the front, it is such an ideal place to enjoy the view and private atmosphere, although cabin is a little bit smaller than the one on the 14 cabin cruise, but the bed size is the same. This 8-cabin cruise is a newest cruise with new furniture so we did hope that it could balance and make you delighted with cozier and more opulent style. Therefore, we hope you can sympathize that we always try our best to provide you the best travel services in timely manner.
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Gray Line Halong Cruise
8,0
Отлично
Shannon — Соединенные Штаты
Семья с маленькими детьми
Номер делюкс с балконом 3 дня и 2 ночи, полный пансион (завтрак- обед- ужин)
2 ночи (ей) в Октябрь 2017
Great experience! Staff great, boat older but decent”
This was our first time here so the experience was great and well organized. You are kept busy throughout the tour. We stayed 3 d/2 n... Pros: they give you plenty of food, the staff is very kind and accommodating, sights were amazing, we told them when boarding half our party was vegeatarian and they were very accommodating to our needs, super friendly to our kids, felt safe and fun Cons: all drinks including water were not included, we expected a buffet based on other reviews and got restaurant style meal (which was fine), mattress was super hard, boat was not super clean and I was really hoping to see monkeys!
Отзыв оставлен 01 ноября 2017
Dear Shannon, Warmest greetings from Gray Line Halong cruise! We're very happy when you have great time in Halong Bay with 3D2N. Especially, we'd like to send you heartfelt thanks for your compliment and your time, that you spent to share your feeling. I had shared your nice feedback with our team and they were very glad to know that the services met your expectations. You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. About the mattress, we will consider and improve it in the near future. We hope that it will meet your expectation in your next trip with us. Thank you very much and we wish you and your family all the best and happy till the last. Hope to see you next time to Halong Bay as well as Vietnam. Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
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Gray Line Halong Cruise
7,2
Очень хорошо
Lim — Сингапур
Группа
Делюкс Cabin на 2 дня и 1 ночь, полный пансион
Одна ночь в Октябрь 2017
Очень хорошо”
We went for the 2D1N cruise along Halong Bay. The views are fantastic and the meals provided are great. Activities on the cruise are limited and the visit to the cave are interesting and worth it
Отзыв оставлен 17 октября 2017
Dear Lim, Warmest greetings from Gray Line Halong cruise! You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. We are grateful for your nice and kind words about our team, our food and service. I’m sure that our entire team enjoyed catering to your needs as much as you enjoyed the trip. Thank you very much and we wish you good luck, lots of fun and exciting experiences in travel. Hope to see you next time to Halong bay. Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Ответ отправлен 12 декабря 2017
Gray Line Halong Cruise
10,0
Великолепно
Carin — Южная Африка
Пара
Делюкс Cabin на 2 дня и 1 ночь, полный пансион
Одна ночь в Август 2017
Ecellent Cruise”
Although somewhat rushed as it is literalally overnight, the facilities, food staff and our guide were excellent. They gave us everything that was promised and the the cabin was delightful. My one gripe would be that Halong Bay is becoming dirty which detracts from its natural beauty.
Отзыв оставлен 13 сентября 2017
Dear Carin, Warmest greetings from Gray Line Halong cruise! You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. We are grateful for your nice and kind words about our food and service. We are also delighted that you had a joyful experience in Halong Bay with our cruise. Once again, I would like to say thank you for choosing our service. We hope that we will have a chance to serve you another quality service for your next visit to Halong Bay as well as Vietnam. We wish you and your family all the best. Hope to see you soon! Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Ответ отправлен 12 декабря 2017
Gray Line Halong Cruise
9,6
Великолепно
haeeun — Венесуэла
Семья с маленькими детьми
Делюкс с балконом на 2 дня и 1 ночь, полный пансион (4х разовое питание)
Одна ночь в Май 2017
Великолепно”
superb
Отзыв оставлен 05 сентября 2017
Dear Haeeun, Warmest greetings from Gray Line Halong cruise! Thanks you very much for such great review about our cruise. We are looking forward to welcoming on the next trip to Halong bay with us! Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Ответ отправлен 12 декабря 2017
Gray Line Halong Cruise
10,0
Великолепно
Elise — Соединенные Штаты
Пара
Делюкс Cabin на 2 дня и 1 ночь, полный пансион
Одна ночь в Май 2017
Great tour guide! ”
Good cruise! Excellent service.
Отзыв оставлен 10 июля 2017
7,6
Очень хорошо
Lee — Малайзия
Пара
Делюкс с балконом на 2 дня и 1 ночь, полный пансион (4х разовое питание)
Одна ночь в Май 2017
GOOD SERVICE AND FOOD”
Very good service from all staff, friendly and helpful.
Отзыв оставлен 16 мая 2017
Dear Lee, Warmest greetings from Gray Line Halong cruise! You have made us feel truly happy by writing an extremely inspirational and motivational review about your experience to Halong bay with us. We are grateful for your nice and kind words about our team, and service. I had shared your nice feedback with our staff and they were very glad to know that the services met your expectations. I’m sure that our entire team enjoyed catering to your needs as much as you enjoyed the trip. Thank you very much and we wish you good luck, lots of fun and exciting experiences in travel. Hope to see you next time to Halong bay. Best regards, Sulli Nguyen. Gray Line Halong Customer Care. Gray Line Halong Cruise.
Ответ отправлен 12 декабря 2017
Gray Line Halong Cruise
12345
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