Hanoi Capella Hotel
Улучшенный двухместный номер с 1 кроватью — Без окон  Hanoi Capella Hotel
Интерьер Hanoi Capella Hotel
Интерьер Hanoi Capella Hotel
Все фотографии: 52
Удалено из избранного
7,3
Очень хорошо
/10
( 187 отзывов)Посмотреть, что думают гости
НА КАРТЕ
8,4
Отлично
Оценка за расположение
Отличное расположение - в центре города
Популярный район
Парковка
БЕСПЛАТНО
  • Do Manh Cuong Boutique120 m
  • Тханг Лонг - Кукольный Театр на Воде130 m
  • Hong Ha Anh Silk140 m
  • Vietnam Old Propaganda Posters180 m
  • Храм Ngoc Son210 m
  • Ha Noi Gallery220 m
  • Храм Бакьеу230 m
  • Duong Vietnam Fine Art230 m
  • Улица Кау Го260 m
  • Vietnam Moontravel280 m
  • Бесплатный Wi-Fi

    Hanoi Capella Hotel

    40 Lo Su Street, Ly Thai To Ward,, Район Хоанкьем, Ханой, Вьетнам, 10000 - НА КАРТЕ
    Очень хорошее обслуживание
    7,7 — оценка за обслуживание
    Хорошие отзывы о чистоте
    6,9 — оценка за чистоту
    • Трансфер до/из аэропорта

    • Проживание в центре г. Ханой

    • Обмен валют

    • Бесплатный Wi-Fi в номерах

    • Кондиционер

    Этот вариант пользуется большим спросом!

    Не менее 20 бронирований | Не менее 6 человек сейчас просматривают этот вариант

    Рейтинг объекта размещения|среди 6 836 вариантов в г. Ханой
    Посмотреть все рейтинги
    Площадь номеров
    40 sqm.
    Оценка за лучшие цены
    Оценка за расположение
    8.5/10
    Оценка за обслуживание
    7.7/10
    больше чем у
    98
    %
    вариантов в г. Ханой
    лучше, чем у
    96
    %
    вариантов в г. Ханой
    лучше, чем у
    95
    %
    вариантов в г. Ханой
    лучше, чем у
    92
    %
    вариантов в г. Ханой
    Цена – качество7,2
    Расстояние до центра0.1 Km
    Оценка за расположение8,4
    Ближайший аэропортАэропорт Gia Lam (VVGL)
    Расстояние до аэропорта3,7 км

    Свободные номера в Hanoi Capella Hotel

    Двухместный делюкс с 1 или 2 кроватями (Deluxe Double or Twin)
    Двухместный делюкс с 1 или 2 кроватями (Deluxe Double or Twin)
    ...
    • Площадь номера: 30 м²/323 ф...
    • Номера для некурящих
    • 1 двуспальная кровать или 2...
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    Семейный номер

 (Family)
    Семейный номер (Family)
    ...
    • Площадь номера: 35 м²/377 ф...
    • Вид: на город
    • 1 односпальная кровать и 1 ...
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    Двухместный номер с 1 кроватью, вид на озеро (Double Room with Lake View)
    Двухместный номер с 1 кроватью, вид на озеро (Double Room with Lake View)
    ...
    • Площадь номера: 25 м²/269 ф...
    • Балкон/терраса
    • 1 кровать размера King
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    Семейный люкс (Family Suite)
    Семейный люкс (Family Suite)
    ...
    • Площадь номера: 40 м²/431 ф...
    • Душ и ванна
    • 3 односпальные кровати
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    Улучшенный двухместный номер с 1 кроватью — Без окон  (Superior Double or Twin - No Window )
    Улучшенный двухместный номер с 1 кроватью — Без окон (Superior Double or Twin - No Window )
    ...
    • Площадь номера: 25 м²/269 ф...
    • Вид: Без окон
    • 1 двуспальная кровать или 2...
    Введите даты, чтобы узнать цены
    Superior Double Room
    Superior Double Room
    ...
    • Площадь номера: 25 м²/269 ф...
    • Душ и ванна
    • 1 двуспальная кровать
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    Семейный Люкс c видом на озеро (Family Suite Lake View)
    Семейный Люкс c видом на озеро (Family Suite Lake View)
    ...
    • Площадь номера: 70 м²/753 ф...
    • Вид: на город
    • 1 односпальная кровать и 1 ...
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    Superior Twin Room
    Superior Twin Room
    ...
    • Площадь номера: 25 м²/269 ф...
    • Душ и ванна
    • 2 односпальные кровати
    Введите даты, чтобы узнать цены
    Двухместный номер Делюкс с 1 кроватью (для 2 взрослых и 1 ребенка) (Deluxe Double Room (2 Adults + 1 Child))
    Двухместный номер Делюкс с 1 кроватью (для 2 взрослых и 1 ребенка) (Deluxe Double Room (2 Adults + 1 Child))
    ...
    • Площадь номера: 25 м²/269 ф...
    • Душ и ванна
    • 1 кровать размера Queen
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    Делюкс с видом на озеро (Deluxe Lake View)
    Делюкс с видом на озеро (Deluxe Lake View)
    ...
    • Площадь номера: 40 м²/431 ф...
    • Вид: на озеро
    • 1 кровать размера King или ...
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    Hanoi Capella Hotel: отзывы реальных гостей

    Предоставлено гостями, проверено Agoda
    Отзывы Agoda (187)Отзывы Booking.com (1091)
    7,3
    /
    10
    Чистота6,9
    Услуги6,5
    Расположение8,4
    Обслуживание7,7
    Цена – качество7,2
    Высокая оценка для г. Ханой
    Оценки
    9+ Великолепно (31)
    8-9 Отлично (23)
    7-8 Очень хорошо (12)
    6-7 Хорошо (18)
    <6 Неудовлетворительно (25)
    Время года
    Мар – май (21)
    Июн – авг (24)
    Сен – ноя (36)
    Дек – фев (28)
    Все типы путешественников (187)
    Все типы номеров
    Все языки

    Показать отзывы, где упоминается: 

    Проверенных отзывов гостей: 109
    12345
    6,4
    Хорошо
    SIM — Гонконг
    Группа гостей
    Делюкс с видом на озеро
    Одна ночь в Декабрь 2018

    value for money but.....”

    price is low so we accept it is a 3 star hotel. room is quite big. Be aware of any staff contact u from the Agoda inbox mail, a woman called Rosa using the hotel account sell us tour and cruise. We paid 4 star cruise but got a 3 star cruise. We complained to the hotel and they said the woman is not their staff now, and her name should be Anna, she worked there before.

    Отзыв оставлен 28 апреля 2019
    8,0
    Отлично
    chua — Сингапур
    Индивидуальный путешественник
    Двухместный делюкс с 1 или 2 кроватями
    Одна ночь в Май 2019

    Good location”

    Good location Big room Receptionist v helpful Paid only s$30 Bed a bit hard and flr a bit dusty

    Отзыв оставлен 06 мая 2019
    10,0
    Великолепно
    Cheng — Малайзия
    Группа гостей
    Улучшенный двухместный номер с 1 кроватью — Без окон
    2 ночей, Апрель 2018

    Decent hotel with breakfast buffet”

    Totally worth the price. Hotel is new and decent. Staffs are friendly. They serve welcome drinks during our first visit. Breakfast buffet with many choices. Can order pho and scramble eggs as per requested. We are very enjoy our stay there.

    Отзыв оставлен 24 апреля 2018
    6,8
    Хорошо
    Rowena — Таиланд
    Пара
    Двухместный делюкс с 1 или 2 кроватями
    2 ночей, Ноябрь 2018

    Clean place and cheap”

    It was worth the money if the first night we werent transfer to another hotel without any escorting just a taxi paid and drop us off in the middle of old town market street! its was out first time to Hanoi Cmon! !

    Отзыв оставлен 03 февраля 2019
    3,6
    Phương — Вьетнам
    Индивидуальный путешественник
    Двухместный делюкс с 1 или 2 кроватями
    Одна ночь в Декабрь 2018

    It ruined my holiday”

    There was a lift maintenance when I checked in, my front wrong room was mess of electric tools and strange people. "Your current room doesn't like your booking, 'cause of doorman's mistake. So, you should change your room", therefore I had to change my room. Totally, they're struggling to: cleanliness, customer service, price and especially the way they treated to their guests. I witnessed the Singaporean family got a terrible service by staff's behavior, they also argued with me for my breakfast demand.

    Отзыв оставлен 13 января 2019
    6,4
    Хорошо
    SIM — Гонконг
    Пара
    Делюкс с видом на озеро
    2 ночей, Декабрь 2018

    Хорошо”

    We booked a lake view room and requested a twin bed room. The hotel said they are fully booked and no twin room is available. We can only take a double bed room on 8/F. But the lift (the only one) is out of order! We need to walk 8 floors! Luckily the lift is fixed on the next day and we can change to a twin bed room. The room is spacious and the bed is big which is quite value for money. Just you could hear the noise clearly from the street. After we booked the room, a woman called Rosa contacted us through Agoda message box and sell us tour to Halong Bay. We booked a 4 star cruise from her and when we get there, we were given a small and old boat which is obviously not 4 star. The people on the same boat seems have the same problem as us. After return from Halong Bay, we complained to the hotel. End up we found that this Rosa is not their staff now, and her name should be Anna, she worked there before. Pls be aware if anyone approach u in this way.

    Отзыв оставлен 05 января 2019
    2,8
    Đồng — Вьетнам
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    3 ночей, Октябрь 2018

    Bad experience”

    Arrived here for a 3 night stay but we just stayed here for 2 days though I booked for 3 days. Hotel staff told me they were out of room on the first day so I had to go to another hotel called Icon36. The male staff of the hotel are not friendly, the room is not soundproof, very old and not safe to stay. Although the location of the hotel is very nice but I will not come here again.

    Отзыв оставлен 31 октября 2018
    10,0
    Великолепно
    Nguyen — Вьетнам
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Октябрь 2018

    Great package tour and great organisation”

    We arrived in Hanoi in this hotel very well located in the city center. The rooms are clean and the staff is very welcoming. Bottled water is provided in the rooms. The maid service adapts to clean the room at any time of the day. Breakfast is served on the top floor with a beautiful view of the Red River. We met Anna (Manager of the hotel) who planned our two week stay in all of Vietnam and managed it from a distance (hotel, train, car, plane, excursions, ... ). We communicated via WhatsApp. We did Hanoi, Halong Bay, Hue, Hoi An, Nha Trang, Oh Chi Minh and the Mekong Delta tour. All reserved hotels were good quality, good service and better price arround 20% than Online agent. We made her return from the wrong hotel and she called them to make them back. She also made several commercial gestures (discount on the package stay, superior room at low price). We are very satisfied with her great job. I highly recommend this hotel and also its good tourist recommendations with great deals

    Отзыв оставлен 25 октября 2018
    8,8
    Отлично
    Clarke — Австралия
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Октябрь 2018

    Clarke ”

    Clean in good condition. Staff were friendly and very helpful. Breakfast was excellent and will stay here again.

    Отзыв оставлен 27 октября 2018
    10,0
    Великолепно
    jeni — Пакистан
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Август 2018

    Ms Anna was the best”

    We had excellent stay with Capella hotel. Room is nice, spacious and clearn, good breakfast. Ms Anna arranged all the trip to Vietnam, halong, sapa, ninhbinh, trains, flights and bus tickets...She gave us the best offer with best price and service. High recommend.

    Отзыв оставлен 27 августа 2018
    6,0
    Angie — Вьетнам
    Бизнес-путешественник
    Двухместный делюкс с 1 или 2 кроватями
    2 ночей, Март 2018

    Выше среднего”

    I got 2 days booking but our 1st day the hotel is fully book and we have to switch to another hotel (icon36). This icon36 is abit old compare to Capella hotel. We leave the luggage in the 1st hotel and when to work, the staff bring it over to Capella. For the retreat, they offer us a bigger room for the 2nd day. Thanks for the offer, but we just one to stay where we supposed to stay. It took them to arrange and call taxi to bring us there at 10pm.

    Отзыв оставлен 25 мая 2018
    10,0
    Великолепно
    Carly — Австралия
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Октябрь 2017

    Great hotel ”

    Staff is great and friendly, very helpful! Also close to the center of the city. Very convenient. Would come back here again. Provide free breakfast, coffee and juice. Get the passion fruit juice. Will give suggestions the restaurants which are great recommendations. Room/bed was comfortable and bathroom was clean.

    Отзыв оставлен 03 ноября 2017
    10,0
    Великолепно
    Mark — Вьетнам
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Июль 2017

    Great Hotel and Great Service”

    I stayed at the Hanoi Elite Hotel for 4 nights total in June 2017. I was actually only originally going to stay there for 2 nights on the front end of my trip, but ended up adding two more nights at the back end because of how much I enjoyed the experience. The rooms were clean and comfortable. The staff was excellent, going out of their way to not only make our stay at the hotel as comfortable as possible, but to help us facilitate transportation and travel to both Ha Long Bay and Sapa. The lobby serves a simple but high quality breakfast every morning that was the perfect way to start the day in Hanoi. The location of the hotel is dead center in the old quarter and is the perfect place to go exploring. I highly recommend this hotel if you re passing through Hanoi

    Отзыв оставлен 13 июля 2017
    10,0
    Великолепно
    Mizuo — Нидерланды
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Май 2017

    Best place to stay in the Old Quarter”

    This was one of the best hotels I stayed during my trip in Vietnam. The staff were incredibly friendly and helpful! Our room was very clean, and included a desktop computer, and coffee/tea. The computer helped us plan the rest of our Vietnam trip! The stay included breakfast, which was a delicious bowl of beef pho with some fresh fruit and vietnamese coffee. I loved that this hotel is located in a quiet ,in the Old Quarter. We were able to leave our luggages there for the day when we checked out. I highly recommend staying here if you're in Hanoi.

    Отзыв оставлен 14 мая 2017
    10,0
    Великолепно
    Lin — Вьетнам
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Апрель 2017

    “Outstanding Hotel in the Old Quarter””

    This place is one of the best hotels I've ever stayed in, particularly considering how good value it is. They were quick in helping me out over email to book a transfer from the airport to the hotel. I was immediately able to find my name on a sign when I arrived at the airport, so there was no concern about being ripped off. Staff were extremely friendly when I arrived, providing maps and free advice. When I told them I had already booked excursions they did not press the issue. When I asked for help in booking a transfer to Cat Ba Island they arranged everything for me at a reasonable price. The room was lovely. Small but elegant, immaculate, and extremely clean. The shower was good and room service was efficient. I'm very grateful to the staff for their friendliness and help in introducing me to Hanoi. If I return to the city I will definitely stay here again.

    Отзыв оставлен 09 мая 2017
    10,0
    Великолепно
    June — Вьетнам
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Апрель 2017

    “Exceptional hotel stay!””

    We just returned from our trip to Vietnam, and one of its highlights was our stay at Hanoi Capella Hotel!! The staff is exceptional, they go out of their way to provide you everything you could need. Not only are they always courteous and speak perfect English, they also helped me with confirming my flights (there had been a glitch). I was already on my way to Halong Bay, so they called me to inform it had been taken care of, ensuring I don't worry! The location is perfect, near the hoan kiem lake and night market it's quiet and peaceful! The rooms are very well designed and laid out. Later on my stay in Hanoi I stayed at bigger hotels that could not compare with the exceptional cleanliness and appointed ambience of Hanoi Capella hotel . Mr Tom the manager is very professional, courteous and runs an excellent establishment! Thank you, and everyone on your staff, including the wonderful Ms Sara and smiling helpful Cuong

    Отзыв оставлен 02 мая 2017
    2,0
    Yvonne — Сингапур
    Семья с подростками
    Двухместный делюкс с 1 или 2 кроватями
    2 ночей, Ноябрь 2016

    Over Charge few thousand and do not want to refund”

    This hotel any how to charge my credit card without inform or get authorize from me. Hotel staff know my credit card number when I book the hotel online, so they can charge any amount as they like. I told my bank the story and submit dispute form to get back the extra charge money but the hotel do not want to refund and said the extra charge is my penalty of tour cancellation. But, I do not book any tour with the Hotel. Hotel just provide a piece of black and white A4 paper like copying paper with a signature stated the cost of the room, date of I check out and the tour cancellation to the bank as a proof. The signature on the paper is not my signature. Whose signature of that? Can anyone just sign on it? It is too outrageous and I feel unsafe that hotel can any how to charge me even without my signature. I'm thinking and hope Hotel platform like agoda, booking, etc can protect us by enclose our important detail like credit card number etc. I submit the dispute form on Nov 2016 until now still pending on the result. I really feel sad and angry that this hotel is no loyalty at all. No matter how good or clean of this hotel but lastly you maybe will pay a high cost same as a five star hotel. This is not worth at all. By the way, the hotel is not as good as you see in the picture. The door is lousy looks like broken, not safe. The room also not clean. The breakfast buffet also worst. Nothing to choose and won't top up if you come late. Milk finish also do not replenish and said no more in their store room. This is the worst experience and hotel I saw in my life. WORST, WORST, WORST !!!!!!!

    Отзыв оставлен 05 апреля 2017
    10,0
    Великолепно
    Julian — Вьетнам
    Пара
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Март 2017

    “Great Hotel in Old Quarter””

    We stayed here for 2 nights in mid February. We had wanted a hotel in the old quarter and had picked this hotel based upon reviews on TA. We were not disappointed. Our room was very large and included a large bathroom with shower. The hotel is ideally located in the old quarter making access to the many attractions in this area easy. It was a short, easy walk to Hoan Kiem Lake from the hotel. Although the streets around the hotel are busy the rooms was very quiet. While the quality of the rooms was welcome and the location excellent the most outstanding aspect to this hotel is the friendliness of the staff. Both Juli (Manager?) and Sara at the front desk were outstanding, always ready to answer a question and provide advice on a good restaurant. Breakfasts were a feast providing both Asian and western options. Thien and Thom , staff in the restaurant were friendly and attentive adding to our enjoyment. Tho even taught me a little Vietnamese. Thanks to all the staff for making our stay extra special.

    Отзыв оставлен 21 марта 2017
    9,6
    Великолепно
    William — Канада
    Семья с подростками
    Улучшенный двухместный номер с 1 кроватью — Без окон
    Одна ночь в Февраль 2017

    Great location! Great staff!”

    Stayed here after coming back from our trip to Ha Long Bay. Hotel staff were extremely friendly and eager to help us with anything (bringing bags up to ours rooms, opening doors, providing recommendations for the area, etc...). Hotel was in good condition, however signs of wear can be seen, but not too much to make your stay feel uneasy. Beds were soft and shower was hot. I would DEFINITELY stay at the Hanoi Capella Hotel again!

    Отзыв оставлен 09 февраля 2017
    8,4
    Отлично
    Jennifer — Австралия
    Индивидуальный путешественник
    Двухместный делюкс с 1 или 2 кроватями
    3 ночей, Ноябрь 2016

    Great location in old quarter near lake”

    Only 5 min walk to lake....hotel itself says its new but I don't think this is true....also no room service...hotel only serves breakfast....construction going on 2 doors down which started at 4 am....other than that the hotel and staff are pleasant and accommodated my room change due to the noise....would stay there again

    Отзыв оставлен 22 ноября 2016
    12345
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