Hard Rock Hotel Bali
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Номер Делюкс Премиум - Спальня Hard Rock Hotel Bali
Детский клуб Hard Rock Hotel Bali
Лобби Hard Rock Hotel Bali
Все фотографии: 63
Удалено из избранного
8,3
Отлично
21.1% в этом месяце
/10
( 4174 отзывов)Посмотреть, что думают гости
НА КАРТЕ
9,1
Великолепно
Оценка за расположение
Великолепное расположение - 70 м от пляжа
Популярный район
Парковка
БЕСПЛАТНО
  • Пляж Кута320 m
  • Аквапарк Waterbom650 m
  • Храм Танах Лот14,53 km
  • Храм Улувату15,1 km
  • Заповедник «Священный лес обезьян»24,66 km
  • Утес «Слезы Дьявола»28,71 km
  • Водный дворец Тирта Гангга57,43 km
  • Вулкан Батур58,01 km
  • Водопад Секумпул60,65 km
  • Пляж Menjangan93,36 km
  • Отель 5-star
    Бесплатный Wi-Fi

    Hard Rock Hotel Bali

    Jalan Pantai, Banjar Pande Mas, Кута, Бали, Индонезия, 80361 - НА КАРТЕ

    Не упустите!

    Не менее 14 человек сейчас просматривают этот вариант | Сегодня здесь бронировали не менее 7 человек.

    Великолепные отзывы
    88% порекомендовали бы другу
    Отличное оснащение номеров
    8,7 — оценка за оснащение номеров
    Отличное обслуживание
    8,5 — оценка за обслуживание
    Отличные отзывы о чистоте
    8,2 — оценка за чистоту
    • Трансфер до/из аэропорта

    • 70 м от пляжа

    • Обмен валют

    • Проживание в центре г. Бали

    • Бесплатный Wi-Fi в номерах

    Цена – качество7,6
    Расстояние до центра10 km
    Оценка за расположение9,1
    Ближайший аэропортМеждународный аэропорт Нгурах-Рай (DPS)
    Расстояние до аэропорта2,4 км

    Свободные номера в Hard Rock Hotel Bali

    8,2
    Отлично
    Удобство и качество номера
    Номер делюкс (Deluxe Room)
    Номер делюкс (Deluxe Room)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Балкон/терраса
    • 2 кровати размера Queen
    Введите даты, чтобы узнать цены
    Номер Делюкс Премиум (Deluxe Premium Room)
    Номер Делюкс Премиум (Deluxe Premium Room)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Балкон/терраса
    • 2 кровати размера Queen
    Введите даты, чтобы узнать цены
    Номер лофт (Loft Room)
    Номер лофт (Loft Room)
    ...
    • Площадь номера: 43 м²/463 ф...
    • Балкон/терраса
    • 3 кровати размера Queen
    Введите даты, чтобы узнать цены
    Deluxe Suite Room
    Deluxe Suite Room
    ...
    • Площадь номера: 64 м²/689 ф...
    • Номера для некурящих
    • 1 кровать размера King
    Введите даты, чтобы узнать цены
    Суперлюкс (Deluxe Suite)
    Суперлюкс (Deluxe Suite)
    ...
    • Площадь номера: 64 м²/689 ф...
    • 1 кровать размера King & 1 ...
    Введите даты, чтобы узнать цены
    Family Room
    Family Room
    ...
    • Площадь номера: 64 м²/689 ф...
    • Душ
    • 1 кровать размера King и 1 ...
    Введите даты, чтобы узнать цены
    Deluxe Room
    Deluxe Room
    ...
    • Балкон/терраса
    • Номера для курящих
    Введите даты, чтобы узнать цены
    Двухместный делюкс с 1 или 2 кроватями (Deluxe Double or Twin Room)
    Двухместный делюкс с 1 или 2 кроватями (Deluxe Double or Twin Room)
    ...
    • Площадь номера: 32 м²/344 ф...
    Введите даты, чтобы узнать цены
    Стандартный двухместный номер (Standard Double)
    Стандартный двухместный номер (Standard Double)
    ...
    • Балкон/терраса
    Введите даты, чтобы узнать цены
    Люкс для детей  (Kids Suite)
    Люкс для детей (Kids Suite)
    ...
    • Балкон/терраса
    Введите даты, чтобы узнать цены
    Рейтинг объекта размещения|среди 25 422 вариантов в г. Бали
    Посмотреть все рейтинги
    Оценка за расположение
    9.1/10
    Оценка за удобство
    8.2/10
    Оценка за обслуживание
    8.5/10
    Оценка за чистоту
    8.2/10
    лучше, чем у
    99
    %
    вариантов в г. Бали
    лучше, чем у
    98
    %
    вариантов в г. Бали
    лучше, чем у
    97
    %
    вариантов в г. Бали
    лучше, чем у
    97
    %
    вариантов в г. Бали
    Скидки до 30% с эксклюзивными предложениями Agoda!

    Цены снизятся, как только вы войдете в аккаунт!

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    Hard Rock Hotel Bali. Дополнительная информация

    Hard Rock Hotel Bali. Дополнительная информация

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    Бассейн
    385 упоминаний
    Завтрак
    187 упоминаний
    Пляж
    116 упоминаний
    Еда и рестораны
    65 упоминаний

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    Рестораны на территории

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    Подача:А-ля карт
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    Подача:А-ля карт
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    Кухня:Итальянский, пицца
    Подача:А-ля карт

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    Hard Rock Hotel Bali: отзывы реальных гостей

    Общая оценка
    8,3
    Отлично
    Оценка по 4174 отзывов
    9,0Расположение
    8,6Услуги
    8,5Обслуживание
    Отзывы Agoda (3304)Отзывы Booking.com (870)
    Оценка на Agoda8,3
    /
    10
    Отлично
    21.1% в этом месяце
    Чистота8,2
    Услуги8,7
    Расположение9,1
    Удобство номера и качество8,2
    Обслуживание8,5
    Цена – качество7,6
    Высокая оценка для г. Бали
    Оценки
    9+ Великолепно (893)
    8-9 Отлично (580)
    7-8 Очень хорошо (530)
    6-7 Хорошо (254)
    <6 Неудовлетворительно (287)
    Время года
    Мар – май (641)
    Июн – авг (806)
    Сен – ноя (539)
    Дек – фев (558)
    Все типы путешественников (3304)
    Все типы номеров
    Все языки

    Показать отзывы, где упоминается: 

    Проверенных отзывов гостей: 2545
    12345
    8,8
    Отлично
    IGOR — Россия
    Семья с маленькими детьми
    7 ночей, Февраль 2019

    Крутой бассейн”

    Отель уже довольно потрёпанный. Но бассейн - бомба. Для детей - очень круто. Горки, аниматоры. Детское меню - зачёт. Забронировали премиум делюкс, в них оказывается только душ, в итоге жили в стандартном номере, так как с мелкими нужна ванна. Потеряли почти 400$ ...

    Отзыв оставлен 15 февраля 2019

    Dear Igor, I would like to thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Your feedback is highly valued and will be shared with the team. I am sorry to hear we did not fit in to your expectations this trip. I do apologize should we fall short in our services. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 18 февраля 2019
    Hard Rock Hotel Bali
    8,7
    Отлично
    Alena — Россия
    Пара
    9 ночей, Май 2011

    Красивый отель и шикарный бассейн”

    Бассейн и рок-концерты - это фишка отеля

    Это был не первый мой раз на Бали и отель я выбирала по критериям, что бы он был рядом с морем, клубами, барами и другими местами скопления народа. Все это тут было пару лет назад, но сейчас на месте большого клуба-ресторана идет строительство нового объекта, да и дальше по улице много стройки (от строительства нет никакого шума, но торчащие краны, которые видно с пляжа глаз не радуют). Все это было не большой бедой потому, что и в самом отлете есть сцена, где каждый вечер проходят рок концерты и улица с кучей клубов не так далеко. Нарекания по номеру следующие: что бы пробраться на балкон надо перелезть через дневную кушетку, что совершенно не удобно. А сам балкон максимум 30 сантиметров, тоесть так называемый «французский балкончик». В номере убирались каждый день, но иногда уже после пяти вечера. И ковры в номерах не пылисосят, а подметают, поэтому не стоит удивляться, если увидите мусор из чужого номера, принесенный на венике. Во всем остальном отель произвел хорошее впечатление, шикарный и большой бассейн, кроме большого бассейна, на территории, есть еще маленький бассейн. Персонал исполнительный и все поручения делаются быстро и с улыбкой. В период нашего пребывания в отеле был день рождения у моего мужа, от отеля мы получили тортик в виде гитары. Было очень приятно! В целом от отеля впечатление очень хорошее!

    Отзыв оставлен 18 мая 2011
    5,2
    Petr — Россия
    Пара
    2 ночей, Май 2019

    Шумно, раскрученно, переоценено”

    Днем шумно от сотен детей. Ночью шумно от индонезийских рокеров. - чтобы покурить, надо идти 15 минут из номера За эти деньги есть куча намного более хороших отелей.

    Отзыв оставлен 18 мая 2019

    Dear Petr, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Your feedback is highly important to us and will be shared with the team. I am sorry to hear we did not fit in to your expectations on this trip. It would have been great if we had heard from you during your stay for i am sure my team would attended to your comfort the best we can. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this September while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 29 мая 2019
    Hard Rock Hotel Bali
    8,0
    Отлично
    Elizaveta — Россия
    Пара
    7 ночей, Август 2010

    Hard Rock Hotel,”

    Бассейн шикарный

    В отеле больше всего понравился бассейн. Больших размеров, имитация песка...

    Отзыв оставлен 30 сентября 2010
    6,7
    Хорошо
    Maksim — Россия
    Пара
    Одна ночь в Март 2012

    реально старый отель”

    для фанатов хард рок бренда

    непонятно зачем люди едут в куту. хотя много ресторанчиков и лавочек. пляж с волнами и серферами, не очень чистый. отель реально старый, может понравиться бассейн, особенно детям. в кафе курят.

    Отзыв оставлен 29 марта 2012
    9,2
    Великолепно
    Andrew — Марианские острова
    Семья с маленькими детьми
    3 ночей, Июль 2019

    Good location and friendly staff”

    This is the first time traveling to Bali for a vacation. It offers many beautiful places for your Kodak moments. However, it would cost you a bit pretty much every where you go. This hotel was nice in terms of location, cleanliness, and the adequacy of the facility. Most of all, the staff were friendly and very helpful. Especially, my wife was scammed by the money exchange place outside and the hotel arranged local security to immediately recover the loss by the scam. Excellent work and thank you indeed!!! That just made my day and appreciate the resort and Bali altogether to otherwise what would've left a sour taste in my mouth for any future consideration in traveling to Bali again.

    Отзыв оставлен 21 июля 2019

    Dear Andrew, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. We really appreciate your kind words and recognize our band members and service. I am glad we looked after you during the stay and were satisfied with our changes made. We are very lucky indeed to have such a great team. Do stay tuned with our news and let us know when you plan the next trip again and we shall ensure you another rocking good time again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 22 июля 2019
    Hard Rock Hotel Bali
    9,2
    Великолепно
    Concepcion — Австралия
    Семья с подростками
    3 ночей, Июль 2019

    Excellent location with variety of activities around the pool!”

    Everything in this hotel were excellent- from the facilities, to the staff and the huge variety of breakfast to choose from. I definitely, recommend this hotel to a family with young children. Not far from the beach, Beachwalk Shopping Centre and not far from the Pizza Hut and other restaurant.

    Отзыв оставлен 24 июля 2019

    Dear Concepcion, Thank you so much for spending your quality time with us. I will surely pass on the great comments to the team. I am happy that you found us and I hope you will never letting us go. We aim to provide a truly Rockin' experience, from Rockin’ Tots to Grunge Grand Dads, Hard Rock Hotel Bali entertains you with all kinds of live rock shows. Thank you again for your experience with us and should your travels bring you back to us do let us know. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 24 июля 2019
    Hard Rock Hotel Bali
    10,0
    Великолепно
    Nor — Малайзия
    Семья с маленькими детьми
    Одна ночь в Июль 2019

    Best place to stay in Kuta”

    Everything about this hotel is good, location just opposite to Kuta beach and walking distance to beachwalk mall kuta. All staff very friendly and helpful (especially mika from reception counter). Thank you HR hotel for complimentary cake for my son birthday. Sure will come again!

    Отзыв оставлен 14 июля 2019

    Dear Nor, Thank you very much for taking your time to leave this review, you Rock! Our hotel aims to provide a truly unique experience, and we are thrilled to know your stay was memorable. Your kind words about our offers and services are very heart warming for us, we are very lucky indeed to have such a great team. It's not surprising Mika took such a wonderful care of you, she received many raving comments from other guest too! Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again soon. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 17 июля 2019
    Hard Rock Hotel Bali
    9,6
    Великолепно
    Alexandra — Австралия
    Семья с маленькими детьми
    3 ночей, Июль 2019

    10/10”

    Couldn't find a fault with this hotel. Everything is perfect. They even send me breakfast to my room when I was sick as a dog and can't join my family. Breakfast is extremely good btw. Plenty of choices. Pool is definitely the best hotel pool in Bali. My kids and I truly enjoy our stay

    Отзыв оставлен 12 июля 2019

    Dear Alexandra, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Good to know your stay was enjoyable. Our team tried our best to take care of you, it's heart warming knowing you felt comforted by our hospitality. Everything here is perfect because we have the best guest! Your kind words about our services and offers will be shared with the team. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to welcoming you back in the future. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 17 июля 2019
    Hard Rock Hotel Bali
    9,2
    Великолепно
    Chelsea — Австралия
    Семья с маленькими детьми
    7 ночей, Июль 2019

    Great location, lovely staff and had fantastic experience ”

    Kids club was excellent, pool and all the water activities, breakfast was delicious and perfect location. Our room was a little older but clean. They are been renovated at the end of 2019. Definitely will return and stay there again

    Отзыв оставлен 19 июля 2019

    Dear Chelsea, Thank you very much for taking your time to leave this review, you Rock! We thrilled to hear your stay with us was fantastic, your kind comments about our band members and offers really put a smile on our face. We look forward to rock with you again here in Bali and I hope you never letting us go. Do stay tuned with our news and let us know when you plan the next trip again and we shall ensure you another rocking good time again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 19 июля 2019
    Hard Rock Hotel Bali
    6,0
    sylvia — Соединенные Штаты
    Группа гостей
    3 ночей, Июль 2019

    Small resort in the heart of kuta ”

    The hotel is in the heart of kuta, close to everything but the downfall is the traffic . The hotel has water slides and kids pool for 12 and under only. I would say the layout of the hotel is confusing. It requires going up n down elevator and stairs to get to one point in the hotel. I love the surprise birthday cake given for one of our family.

    Отзыв оставлен 22 июля 2019

    Dear Sylvia, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Good to know your stay was enjoyable, especially a little touch of cake for your family birthday could make this trip memorable. We are located at the prime tourist area which is Kuta Beach, Bali thus when comes to high season, it will be impacted the traffic around hotel, hope you understand regarding this concern. We are a large hotel and our grounds are well spaced out with many facilities, landscape and room types to offer. The Hard Rock concept is about entertainment and lifestyle and this translates into everything we do. Do stay tuned with our news and let us know when you plan the next trip again and we shall ensure you another rocking good time again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 23 июля 2019
    Hard Rock Hotel Bali
    9,2
    Великолепно
    Jemmie — Сингапур
    Семья с маленькими детьми
    3 ночей, Май 2019

    Convenient location with great amenities”

    Friendly staff, convenient location with great amenities for family with young kids. However, food selection during breakfast can be better such as bread spreads can include peanut butter & nutella. The kids water play area flooring is also very slippery. There is a humps on the play area flooring which is very dangerous. I've seen adults falling down as well. As a result of this, my son had his feet cut by the tiles due to the slippery floor in the play area itself. I hope the management can look into this especially since its for kids to enjoy.

    Отзыв оставлен 27 мая 2019

    Dear Jemmie, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. I am very pleased to hear what a great time you had with us. And also thank you for the mention on breakfast and we believe our team and chef will be looking into those specific areas. We do apologize for the inconvenience caused, It would have been great if we had heard from you during your stay for i am sure our team would attended to your comfort the best we can. Will share to the team and looking further into it for better improvement in Kids Waterpark area. Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us and if there is anything we can do for the next trip back to Bali do let us know. Rockin' regards, Management of Hard Rock Hotel Bal

    Show more
    Hard Rock Hotel Bali
    9,6
    Великолепно
    HIROKI — Сингапур
    Семья с маленькими детьми
    2 ночей, Май 2019

    Великолепно”

    Stayed 2 nights, enjoyed very much with my kids. A lot of fun kids activity, facilities there, we almost stayed in hotel. The room was good, but noisy until midnight due to live band in the bar lounge.

    Отзыв оставлен 21 мая 2019

    Dear Hiroki, I would like to thank you for choosing to stay with the Hard Rock Hotel Bali and for being our rock star on this holiday. I will surely share the good news to the team. It's great to know you had a good stay with us and we do apologize should we fall short in our room anyway, would have been great to have known of your dissatisfaction whilst in house where one of our managers could have met up with you and provide us a chance to turn your experience around. We will be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 24 мая 2019
    Hard Rock Hotel Bali
    5,6
    Rachel — Австралия
    Семья с подростками
    3 ночей, Июль 2019

    Hotel wing felt more like hospital wing”

    The hallways, kids clubs & elevators smelt overpowering of air freshener & disinfectant, the corridors reminded me of being in hospital not on holiday. Room was small and cabinets not cleaned, no balcony, outlook to barb wire fence. Breakfast ok but so busy and not relaxing Kuta too busy Jamie’s Italian nice food & discounted Teens club had pool table and air hockey but couldn’t leave kids there unless they are 13 or older , plus the smell of air freshener is too overwhelming All the staff lovely , kind and helpful But I prefer traditional Balinese hotel and did not enjoy the over bearing decor and lack of culture

    Отзыв оставлен 21 июля 2019

    Dear Rachel, Thank you for your time to write down this review as well as choosing our property for your stay in Bali. My sincere apologies for the hassle on the breakfast congestion you encountered during your stay. Please do check out our suites category where it comes with an actual balcony and other lounge areas. I assure you you will not be disappointed. The Hard Rock concept is about entertainment and lifestyle and this translates into everything we do. It is incomparable to a traditional balinese concept hotel. Thank you again for your feedback and should there be anything we can do when you visit us again please let us know. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 24 июля 2019
    Hard Rock Hotel Bali
    8,4
    Отлично
    latif — Австралия
    Семья с маленькими детьми
    9 ночей, Июль 2019

    Amazing for kids”

    Amazing staff, great service, outdated facilities

    Отзыв оставлен 24 июля 2019

    Dear Latif, Thank you for your time to write this review. Glad to know you have enjoyed your recent stay with us. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms in September while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. I shall look forward to welcoming you back in the future. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 25 июля 2019
    Hard Rock Hotel Bali
    8,8
    Отлично
    Wira — Индонезия
    Семья с маленькими детьми
    2 ночей, Июнь 2019

    nice swimming pool”

    first time we arrived, we got a corner deluxe premium room. the room did not much sunlight so we asked to move to another room. The hotel location is perfect. the swimming pool has so much fun and activities for kids. this hotel is perfect for relaxing.

    Отзыв оставлен 09 июля 2019

    Dear Wira, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Good to know your stay was enjoyable. I am glad we looked after you during the stay and were satisfied with our changes made. We will be renewing some of our rooms next and the vibe will be much improved soon. The pool is our crowning glory being 35,000 sq ft in size, featuring a kids water park area with slides and other play equipment, which are a huge hit with the kids. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 10 июля 2019
    Hard Rock Hotel Bali
    8,4
    Отлично
    Anthony — Австралия
    Семья с маленькими детьми
    13 ночей, Июнь 2019

    Friendly staff. Buffet breakfast was amazing. Deluxe rooms were good.”

    Serving soft drink out of 2 liter bottles for our welcome drinks is disgusting. The amount of money we pay to stay there to get served flat/off soft drink wasn’t the best start. Should put signs in buffet for people to use tongs as this is where sicknesss are spread. Also put signs around the hotel for people that would normally spit anywhere not to actually spit in lifts, on the stairs, in hallways. Staff were amazing, housekeeping were the best (the boys made animals out of towels for my children everymorning, they looked forward to come back and see what animal was next) Checkout - the lady didn’t say anything besides “all done - bye”. Would’ve been nice to be asked how our stay was or thank you for your stay. Pool area, games room, courtyard were great to have in the hotel.

    Отзыв оставлен 06 июля 2019

    Dear Anthony, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Glad to know your trip was enjoyable, especially from a little touch like the animal towels. I really appreciate your comments about your stay overall and will be shared with the team. I am disappointed to read that you found a drop in enthusiasm from our staff. This is an unusual comment as our front liners usually get the best comments. I've alerted all departments on this and will look out for what's causing a drop in the mood. Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again.  Rockin' regards, Management of Hard

    Show more
    Hard Rock Hotel Bali
    5,2
    Jasmine — Сингапур
    Семья с маленькими детьми
    4 ночей, Июнь 2019

    Hotel suitable for adults and with older children above 16/18 years old”

    Though the hotel had very good pool facilities and staff were generally friendly, the concept of loud music, MTVs, skimpy dressed DJs in the common areas of the hotel is not suitable for families with younger children. Room facilities were below average, no proper cups available and our bathroom ceiling leaked on the first night (which had old water marks that points to precious multiple leaks). We shifted our after two nights to another hotel though we had another two nights stay remaining there (we were unable to get our money back but we were happy to be out of there with the children).

    Отзыв оставлен 01 июля 2019

    Dear Jasmine, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. I must apologize about what you experienced during your stay. This is not the usual standards of service we portray. Nevertheless, I am glad we looked after you during the stay and were satisfied with our changes made. It would be great that this be communicated to my team should you be dissatisfied during your stay and we would have easily attended to your comfort all together. We will be renewing some of our rooms next and the vibe will be much improved soon. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 03 июля 2019
    Hard Rock Hotel Bali
    10,0
    Великолепно
    yuseph — Индонезия
    Семья с маленькими детьми
    Номер делюкс
    Одна ночь в Июль 2019

    Good service, good location, room is huge ”

    Good breakfast buffet, child friendly environment

    Отзыв оставлен 14 июля 2019

    Dear Yuseph, Thank you very much for taking your time to leave this review, you Rock! Good to know your stay was enjoyable, especially for the whole family enjoyed it too. We aim to provide a truly Rockin' experience, from Rockin’ Tots to Grunge Grand Dads, Hard Rock Hotel Bali entertains you with all kinds of live rock shows. I shall look forward to welcoming you back in the future. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 17 июля 2019
    Hard Rock Hotel Bali
    10,0
    Великолепно
    Detlev — Германия
    Семья с подростками
    4 ночей, Июль 2018

    A great place for some days - Kids love it - parent freedom”

    Great food, wonderful pool - best on island - and friendly staff.

    Отзыв оставлен 13 июля 2019

    Dear Detlev, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. We are flattered by your sweet and short review. We tried to provide the best facilities and give amplified service to our rock stars and it is great to know it paid off. We shall look forward to welcoming you back in the future. Rockin' regards, Management of Hard Rock Hotel Bali

    Ответ отправлен 17 июля 2019
    Hard Rock Hotel Bali
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