MGM Macau
MGM Macau
Все фотографии: 50
Номер Гранд - Гостевой номер MGM Macau
Номер Гранд - Гостевой номер
Все фотографии: 50
Лобби MGM Macau
Лобби
Все фотографии: 50
Лобби MGM Macau
Лобби
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Интерьер MGM Macau
Интерьер
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НА КАРТЕ MGM Macau
НА КАРТЕ
Отлично
Расположение
8,5
Все фотографии: 50 MGM Macau
Все фотографии: 50
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MGM Macau

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Оценка по 952 отзывамСмотреть, что думают гости
8,6
89% порекомендовали бы другу
  • Трансфер до/из аэропорта

  • Бесплатный Wi-Fi в номерах

  • Обмен валют

  • Сауна

Выбор номеров
8,7
Отлично
Удобство и качество номера
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Люкс повышенной комфортности Гранд с 2 спальнями (2-Bedroom Grand Deluxe Suite)
Люкс повышенной комфортности Гранд с 2 спальнями (2-Bedroom Grand Deluxe Suite)
...
  • Вид: на океан
  • 220 м²/2368 фут²
  • 2 двуспальные кровати
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Люкс Гранд с 1 спальней (1-Bedroom Grand Suite)
Люкс Гранд с 1 спальней (1-Bedroom Grand Suite)
...
  • Вид: на город
  • 138 м²/1485 фут²
  • 1 кровать размера King
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Номер Гранд (Grand Room)
Номер Гранд (Grand Room)
...
  • Вид: на город
  • 48 м²/517 фут²
  • 2 двуспальные кровати или 1...
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Делюкс Гранд с видом на океан (Grand Deluxe Ocean View)
Делюкс Гранд с видом на океан (Grand Deluxe Ocean View)
...
  • Вид: на океан
  • 48 м²/517 фут²
  • 2 двуспальные кровати или 1...
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Номер-студио Гранд (Grand Studio)
Номер-студио Гранд (Grand Studio)
...
  • Вид: на океан
  • 55 м²/592 фут²
  • 2 двуспальные кровати или 1...
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Люкс повышенной комфортности Гранд (Grand Deluxe Suite)
Люкс повышенной комфортности Гранд (Grand Deluxe Suite)
...
  • 200 м²/2153 фут²
  • Номера для некурящих
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Номер делюкс (Deluxe Room)
Номер делюкс (Deluxe Room)
...
  • 48 м²/517 фут²
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Deluxe Harbour Room
Deluxe Harbour Room
...
  • 48 м²/517 фут²
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Люкс повышенной комфортности (Deluxe Suite)
Люкс повышенной комфортности (Deluxe Suite)
...
  • 138 м²/1485 фут²
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Двухместный с 1 Или 2 Кроватями Делюкс Гранд (Double Or Twin Grand Deluxe)
Двухместный с 1 Или 2 Кроватями Делюкс Гранд (Double Or Twin Grand Deluxe)
...
  • 55 м²/592 фут²
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Объявления

С 11 июня 2018 года плавательный бассейн работает с 07:00 до 21:00.

Проверенные отзывы пользователей

Отзывы Agoda (952)Отзывы Booking.com (196)
Чистота9,1
Услуги8,5
Расположение8,5
Удобство номера и качество8,7
Обслуживание8,8
Цена – качество8,0
Предоставлено гостями, проверено Agoda
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Тип номера
Номер Гранд
Делюкс Гранд с видом на океан
Номер-студио Гранд
Люкс Гранд с 1 спальней
больше
Проверенных отзывов гостей: 805
12345
9,3
Великолепно
Svetlana — Россия
Индивидуальный путешественник
Номер Гранд
Одна ночь в Март 2015
хорошая гостиница”
хорошая гостиница
все понравилось, отличный отель, при заселении повысили категорию номера до люкса с панорамным видом на Макао. Завтраки слабоватые для такого отеля
Отзыв оставлен 07 декабря 2015
9,3
Великолепно
Svetlana — Россия
Индивидуальный путешественник
Номер Гранд
Одна ночь в Март 2015
отличная гостиница”
отличная гостиницп
все понравилось, отличный отель, при заселении повысили категорию номера до люкса с панорамным видом на Макао. Завтраки слабоватые для такого отеля
Отзыв оставлен 07 декабря 2015
9,7
Великолепно
STANISLAV — Россия
Индивидуальный путешественник
Делюкс Гранд с видом на океан
Одна ночь в Февраль 2013
Отель из которого можно не выходить”
Полный комплекс услуг
Большие просторные номера, вменяемые цены на мини-бар, несколько ресторанов, казино. Приятное обслуживание. SPA.
Отзыв оставлен 25 февраля 2013
5,6
Hoi — Гонконг
Пара
Номер Гранд
Одна ночь в Сентябрь 2018
everything is normal ”
pillow was poor can't sleep well, no bathrobe at room needing to call housekeeping
Отзыв оставлен 07 сентября 2018
Dear Hoi, Warm greetings from MGM! Thank you for taking the time to share your valuable feedback with us. Please rest assured that your highlighted issue was immediately addressed by the management and specialist team of our hotel. Appropriate measures will be taken based on your evaluation. We sincerely appreciate your business and thank you once again for taking the time to share your feedback. Best regards Cyrus Lei Assistant Front Office Manager Guest Experience Team
Ответ отправлен 09 сентября 2018
MGM Macau
9,6
Великолепно
KAI — Гонконг
Пара
Номер Гранд
Одна ночь в Июль 2018
Best Location!”
CLose to the ferry terminal, excellent food in hotel area but a bit expensive. Excellent location, within walking distance, to many sight-seeing place.
Отзыв оставлен 22 августа 2018
Dear KAI, Warm greetings from MGM MACAU! Thank you for the great review of our hotel! We are glad that you enjoyed your stay as well as places around in Macau. Hope to see you again very soon. Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 24 августа 2018
MGM Macau
10,0
Великолепно
Xin — Сингапур
Группа
Номер Гранд
Одна ночь в Июнь 2018
Superb Hospitality! ”
The hotel itself is very well-renovated and instagram worthy. The hall itself is elegant and welcoming. At first, the check-in staff wasn't able to locate my booking and it got me worried because I have already paid for my stay. Her colleague managed to find my name because it was misspelled. I asked her if we could have connecting rooms at high floor but instead, she upgraded me to 2-bedroom suite which was huge! It was so luxurious and it made our stay a really enjoyable one. We got to enjoy jacuzzi bathtub in each room, total 5 TV and a huge living area with superb view overlooking the sea. Thank you MGM!
Отзыв оставлен 28 июня 2018
Dear Xin, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. We have also learned from your comment regarding check-in staff was not able to locate your booking, and we are glad that it was resolved quickly to your satisfaction. Moving forward, we will continue to maintain our high standards of service. We appreciate your kind comments and very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 02 июля 2018
MGM Macau
8,4
Отлично
Jon — Сингапур
Пара
Делюкс Гранд с видом на океан
Одна ночь в Апрель 2018
Great experience”
We were upgraded from Grand deluxe Ocean view to a stunning Suite room which is very clean and well kept. Was puzzled the service staff did not open the heavy doors for you at the VIP lobby. Special commendation to Manager Mr Cyrus Lei for his excellent service. Good restaurants and beautiful deco. Though disappointed with Rossio as the special arrangements did not happen for our silver wedding anniversary celebration dinner, the overall experience was good. Would stay here again.
Отзыв оставлен 17 апреля 2018
Dear Jon, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your great impressions following your recent celebratory stay with us. I will definitely pass along your compliments to Cyrus Lei our Hotel Duty Manager. Thank you for bringing your highlighted issues to our attention and rest assured that it was immediately addressed by the management and specialist team of our hotel. Appropriate measures will be taken based on your evaluation. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
4,0
Chatchai — Таиланд
Бизнес-путешественник
Номер делюкс
Одна ночь в Март 2018
Not a typical 5 stars hotel”
The only one thing this hotel have the best is location.
Отзыв оставлен 16 марта 2018
Dear Chatchai, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While we wish you had a better experience, so we very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 19 марта 2018
MGM Macau
8,4
Отлично
Sung — Южная Корея
Пара
Делюкс Гранд с видом на океан
Одна ночь в Февраль 2018
Do not get the ocean side view”
Everything was really nice but the ocean side view is terrible. You'll see a junkyard filled with buses and the view is terrible.
Отзыв оставлен 12 февраля 2018
Dear Sung, Warm greetings from MGM MACAU! Thank you for taking the time to share your feedback. While I wish you had a better experience, thus we hope to welcome you back to our hotel very soon! Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 13 февраля 2018
MGM Macau
8,4
Отлично
Czieat — Малайзия
Семья с подростками
Номер Гранд
Одна ночь в Январь 2018
Hotel is nice ”
Hotel is nice Hotel staff service moderate good Casino staff here is poor ;( if compare to Malaysia Genting
Отзыв оставлен 23 января 2018
Dear Czieat, Warm greetings from MGM MACAU! Thank you for choosing us for your recent visit and we regret to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback concerning the service attentiveness as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. Thank you again for taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Thank you. Casey Cheah Guest Experience Manager
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MGM Macau
10,0
Великолепно
Zhang — Китай
Пара
Делюкс Гранд с видом на океан
Одна ночь в Январь 2018
Excellent experience”
It was my first time staying at MGM. Everything is excellent. Our room is upgraded from Grand Deluxe to Deluxe suite for free. The room is clean and spacious and luxurious.
Отзыв оставлен 17 января 2018
Dear Zhang, Warm greetings from MGM! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts and your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 18 января 2018
MGM Macau
10,0
Великолепно
Yong — Сингапур
Пара
Номер делюкс
2 ночи (ей) в Январь 2018
Great”
Great place but need to improve on the food as although freshness is there but the taste is abit out after trying a few dishes especially Asian Foods in the menu
Отзыв оставлен 14 января 2018
Dear Yong, Warm greetings from MGM MACAU! Thank you for choosing us for your recent dining experience. We very much delighted for your kind words in regards to our restaurant. We genuinely appreciate the constructive feedback you’ve provided about the food. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 17 января 2018
MGM Macau
5,6
Lay — Сингапур
Пара
Номер Гранд
Одна ночь в Декабрь 2017
Normal hotel not worth the price”
service not good, wifi still need log in personal phone. limited shutter bus.
Отзыв оставлен 23 декабря 2017
Dear Lay, Warm greetings from MGM MACAU! Thank you very much for your recent stay with us. We regret to hear that our service did not meet your expectations and live up to our own high standards. We appreciate you taking the time to share your feedback. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 04 января 2018
MGM Macau
5,6
Jephonie — Филиппины
Пара
Делюкс Гранд с видом на океан
Одна ночь в Декабрь 2017
Incompetent Staff”
The room was beautiful. We stayed at an Ocean View corner room and it was breathtaking. Here are my gripes about this hotel - I asked for band-aids from the front desk. The staff on-duty could barely speak English, needless to say, it never arrived. However, this was the deal-breaker for me. During check-out, I asked the receptionist whether he could tell the driver of the free shuttle bus to drop us off the Macau Tower. We had lunch reservations there and the hotel shuttle buses to Cotai pass there all the time. He did not make any effort and just told me that they have no terminals in Macau Tower. This 5-star hotel has the worst customer service I've ever experienced. I will not come back here again.
Отзыв оставлен 23 декабря 2017
Warm greetings from MGM MACAU! Thank you for taking the time to share your valuable feedback with us. We are delighted that we were able to impress you with our hotel room design as well as the great view. However, we regretted to hear that our service did not meet your expectations and live up to our own high standards. Please know that we greatly appreciate your valuable feedback as they continue to keep us motivated to improve and aim to Make Great Moments for each of you. As such, rest assured that we have taken note of your comments and shared with the concerned team. We sincerely hope that this isolated incident will not affect your impression of our hotel and that you will provide us another opportunity to serve you. We looking forward to welcoming you back. Best regards Casey Cheah Guest Experience Manager
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MGM Macau
8,8
Отлично
Tee — Малайзия
Пара
Номер Гранд
Одна ночь в Декабрь 2016
Отлично”
Hands down one of the most beautiful places my husband and I have stayed at. Very classy rooms.
Отзыв оставлен 07 декабря 2017
Dear Tee, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to me and to the entire team. We appreciate your kind comments and very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager
Ответ отправлен 16 декабря 2017
MGM Macau
8,8
Отлично
Shi — Сингапур
Индивидуальный путешественник
Номер Гранд
Одна ночь в Август 2017
Excellent service ”
Attentive friendly and helpful staff
Отзыв оставлен 27 августа 2017
8,4
Отлично
Ja — Южная Корея
Группа
Люкс повышенной комфортности Гранд с 2 спальнями
2 ночи (ей) в Август 2017
Отлично”
we stayed at the two bedroom suite, the view was amazing, the room (esp the bathroom) was fantastic, close to michelin restaurants + old city, breakfast satisfacotry and i personally liked it that this hotel was more quiet than the ones in cotai. the only downside was the service/staff- the doormen did not once open or hold the doors (i mean what is up with that? not to mention how heavy the doors were) and even through the vip desk, checkin process took forever (sans any welcome drink or whatsoever) of course most staff were very helpful and nice but its those little things that really make the difference you know? overall, i recommend this hotel but they could work on their service a little
Отзыв оставлен 15 августа 2017
8,8
Отлично
Wookyu — Южная Корея
Семья с подростками
Люкс повышенной комфортности Гранд с 2 спальнями
Одна ночь в Июль 2017
Отлично”
Everything is perfect. But shuttle service position is a little bit inconveniece. And when I go out to smoke outside with my personal slippers, vip hotel gate person look at me very weird. Without that, everything is perfect. If I go to Macau again, I will go there.
Отзыв оставлен 07 августа 2017
8,0
Отлично
Solip — Южная Корея
Пара
Номер Гранд
Одна ночь в Июль 2017
My diposit is not canceled now”
The special gift is icecream coupon And free spa is enterance the swimpool Bad explain
Отзыв оставлен 31 июля 2017
10,0
Великолепно
franco — Бразилия
Пара
Номер Гранд
3 ночи (ей) в Июль 2017
great experience”
awesome place and the best staff experience i ever had. Highly recommended
Отзыв оставлен 30 июля 2017
12345
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