Оценка за расположение
Трансфер до/из аэропорта
Бесплатный Wi-Fi в номерах
Круглосуточное обслуживание номеров
|Цена – качество||9,0|
|Расстояние до центра||0.2 km|
|Оценка за расположение||9,1|
|Ближайший аэропорт||Аэропорт Флоренции (FLR)|
|Расстояние до аэропорта||6,1 км|
Удобно расположенный в районе для посещения достопримечательностей, шоппинга, посещения культурных достопримечательностей, города Флоренция, Relais Santa Croce Hotel обеспечит все необходимое, для того, чтобы гости смогли расслабиться и отдохнуть от дневной суеты. Расположенный всего в 0.2 km от самых популярных достопримечательностей города, этот 5-звездочный отель имеет прекрасное расположение и предоставляет доступ к крупнейшим достопримечательностям города. Красивый окружающий природный ландшафт и удобное расположение в непосредственной близости к таким достопримечательностям, как Театр Верди, Le Mie Ceramiche, Chiesa dei Santi Simone e Giuda, делают этот отель особенно привлекательным.
Обслуживание и удобства, предлагаемые в Relais Santa Croce Hotel, обеспечат приятное пребывание для гостей. В распоряжении гостей отеля, такие услуги, как обслуживание номеров 24/7, бесплатный Wi-Fi в номерах, регистрация 24/7, Wi-Fi на территории, услуга парковки.
В отеле 24 прекрасно оборудованных номеров, с доступом к таким удобствам, как телевизор с плоским экраном, Wi-Fi (бесплатный), джакузи, номера для некурящих, кондиционер. В отеле можно найти полный спектр услуг для отдыха и развлечений, в том числе массаж. Получите истинное наслаждение от первоклассных услуг и элитного расположения Relais Santa Croce Hotel.
Дети и дополнительные кровати
Возраст гостей не должен быть меньше 1 лет.
|Возраст гостей||Дополнительные кровати|
Дети от 1 до 1 года/лет [включительно]
Бесплатное проживание при использовании имеющихся в номере кроватей.
Детские кроватки или колыбели необходимо запрашивать в объекте размещения напрямую.
Дети от 2 до 16 лет [включительно]
Должны использовать дополнительную кровать
Дополнительные кровати можно запрашивать на месте. Возможна доплата.
Гости в возрасте 17 лет и старше считаются взрослыми.
Дополнительные кровати можно запрашивать на месте. Возможна доплата.
Возможность установки дополнительных кроватей зависит от типа номера. Для получения подробной информации свяжитесь с объектом размещения.
Relais Santa Croce by Baglioni Hotels
Гавинана - Галлуззо
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Your (arguably better) home away from home”
Florence was the first stop on my honeymoon trip, and I couldnt be happier that I went with Relais Santa Croce (RSC) for the accommodation. When I told them that the missus and I were there for the honeymoon, boy did they made sure its a memorable stay for us. The staff are very helpful and knowledgeable about the locale (where to eat, what to see), we quickly felt like local, hence it just felt like home. The personal handwritten note from the manager of the establishment and help from the staff (Dorina, to name one of the many) are one of the highest level of hospitality I have ever experienced. Wish I could take their warm hospitality with me to brace the colder Paris. Wishing RSC the best and keep up the good work. Regards, Oscar, H.
I dont have enough superlatives!”
From the minute we arrived at this gorgeous hotel and were greeted by the extremely friendly staff, we loved it! We had the most gorgeous room with a little balcony and a view over Florence and we walked absolutely everywhere easily. The breakfast is superb.. the finest we have had on this trip and it truly deserves its 5 stars in every way. I would recommend this beautiful former palace which has been updated into a gorgeous modern hotel, to anyone. We can’t wait to go back!
What a wonderful hotel. It truly deserves its 5 stars. From morning breakfast to tea, drinks, dinner & night cap the service & hospitality was extraordinary. Added plus it is right next to what we consider the top ristorante in the whole world - Enoteca Pinchiorri - 3 Star Michelin.
Historic Elegance in the heart of florence ”
The entire team at relais Santa Croce was outstanding. They exceeded every expectation one could possibly have while on a trip. The room was extremely clean with excellent views of Santa Croce. The window opened like a large balcony and the wind flowed in naturally set to a picturesque setting of organic Firenze life. The GM Marco placed a special invitation for a classical concert that the hotel was hosting with an opera singer and guitarist. It was splendid and the entire atmosphere of the hotel is one of taste, character, elegance and class. I recommend wholeheartedly.
We loved the location, the ambience and the decor”
How helpful everyone was. Appreciated the music during the day
A Real Touch of Class in a Soellbinding City”
The Santa Croce displayed a high level of professionalism, good manners and customer service from the moment we stepped in till the time we had to leave. Our room was immaculate and very well appointed. The public rooms in the hotel need to be seen to be believed. We felt as though we were staying in one of the opulent palaces Florence is so famous for. Its location was ideal for us being easy to find by car even in the historic district. All major Florentine attractions and 'big names ' are a short walk away through the delightful alleyways and thoroughfares of Florence. We were pleased to be close enough to the attractions but removed from the bustle and noise of the direct centre. In conclusion, a five star hotel that deserves every one of those stars.
Top notch hotel”
Top notch hotel in central Florence. Only thing I missed was a gym and a spa. The staff was absolutely fantastic.
Our room was beautiful and clean. Some staff were great others not too friendly.
Great hotel; perfect location!”
Says it all!
By far the best hotel in Florence!”
The most friendly and helpful staff I've encountered. Beautiful palace. Excellent location.
They recommended us really good food! However, the room was relatively old?
The grandeur of the hotel and service of the staff caught my attention, but the hotel was quite run down”
I had mostly good experience with the hotel except a few mishaps. The hotel staff's service was excellent, it was home to a Michelin 3 Star restaurant and they even had a steam bath inside the room. The room was very dimly lit, the heater was leaking water, and the hot flask tripped, which tripped the entire room's electricity, and spoiled the fridge and my iPhone charger cable (my only one btw). Luckily the hotel manager gave me a spare iPhone cable. Most of the staff showed me utmost respect and courtesy except one blond young chap who worked during the night shift. When I first came back at night, he did not open the door for me and looked at me with disbelief. Bearing in mind I like to dress very casually like jean or short plus polo T (it was quite a warm spring in Florence as well). When he saw my hotel room keys then he reluctantly opened the door for me, but not before passing some remarks in Italian to his colleague (not sure what he said, but the tone wasn't nice. May be I think too much but it was rude to whisper when a guest walked past, no?). Further, another night I went out to purchase sandwich at a nearby shop, and again, he looked at me in disbelief when I came back with a cheap sandwich in my hands (of course I was in short and T-Shirt). To be honest, I had dined in Enoteca Pinchiorri, and could afford to dine there every night if I want to. I felt his attitude can be improved by a huge margin. That said, the rest of the staff were excellent. From opening the doors promptly, helping us with luggage, confirming our tours and so on.
Attention to details!”
Bad nights sleep”
The mattress was really hard and the sheets were scratchy. They did add a topper after our request but I feel a five star hotel should have a really comfortable bed and soft sheets.
Staff superb, location great and got upgraded”
Staff were great and were upgraded on arrival to a suite. Room was excellent and location great. Let down was the limited breakfast spread and quality of food. Would recommend to stay.
Enjoyable stay. Staff were excellent, room was a little dark and had no view which was disappointing. Breakfast was OK but not 5 star. Public rooms were fantastic as you would expect in a former palace
The best hotel I stayed.So sweet.”
Centrally located historical hotel”
This hotel is located in walking distance from the main touristic sites of Florence. It occupies a historic building, and has a number of beautiful salons with historic furniture. While the hotel bills itself as a five-star venue, I found the service surprisingly weak. For instance, I found that all spoons were gone at the breakfast buffet, and when I asked a waitress for one, it took her a full ten minutes to bring it. Similarly, the reception told me that the doorman would call a taxi, but the doorman was nowhere to be found.
Charming, elegant and private”
We have a lovely holidays in Florence and an enjoyable stay in this hotel. Food is good and staff are very helpful. Even though we had to walk a bit to the city center, it was good exercise after a heavy meal. The 3 Michelin stars restaurant next door is great but we also enjoyed the relaxed atmosphere in the hotel's restaurant.
Great character ”
We thoroughly enjoyed our stay. The only negative comment is the need to Pay 14 Euro a day for wifi!!!