Careless”

The big issue is they were too careless on our ID card. They almost lost my ID card. When I checked out and asked to return my ID card, the lady at the checkout desk couldn’t find it. She called 3 more person to look for. According to their conversation, I heard that someone accidentally gave wrong my ID card to other customer before. They spent about 30 minutes to look for the ID card at the checkout desk (it causes I was late to get the bus to Hanoi). Finally, they found my ID inside a garbage bag on the floor. They explained that because of it accidentally falling down from the desk. I wonder what the hell are they doing with the most important personal document of customer. Not recommend.

wonderful time at Sapa Sky Hotel like paradise”

locatation is somewhat tough 2 B but great view and friendly hospitality made us feel cozy & relax.free breakfast is excellent and also if u want to ,u can order various types of food.Every dish is wonderful but coffee. And the hotel is in front of the cat cat village's enterance, so it's easy to travel cat cat village. Anyway, I had a great time at there.

Nice”

Good view at balcony and more private and near small local village

so so hotel in the Cat Cat village - a tour destination”

It's a basic hotel if you booked directly with the owner maybe you got some cheaper rate.. the hotel is inside Cat Cat Village - a beautiful village in Sapa with many nice cafe that everyone goes to Sapa would go to. The village is a bit far from Sapa center so if you go back at night by motorbike, it is a bit scary - but they say they would install street lamp soon - hope so. the staff is Ok - the young man - Hung is extremely helpful and super friendly - take us back and forth from the hotel and Sapa town. The owner is a bit off - cold and changed her mind about cooking lunch for us... Overall Ok if you want to stay away from busy Sapa town

A isolated remote oocation with not easy access”

Be careful, the hotel states being in he centre of SAPA, which is not true, it if several kilometres out of rhd cit sonif you look for remote peaceful place just to enjoy nice view of the walley, goof choice, access ti the city is complicated and evenntaxi drivers refuse to gl here due to vad road conditions, so in rains, you have ti gl through mud on feetmor take a motorbike

Unexpected”

We like the hotel it is like a cross between a home stay & a hotel. But it just wasn't where agoda says it is. It It is out of town not "sapa city". Taxis charge an ever increasing amount to get in and out. If you want to stay close to as village then it is OK.

out of the city”

Quite expensive, out of city. You have to go down very steep hill road for 15 mins. Its not far but the elevation is big. Staff has worse english but they were polite, organized for us free car transfer to Sapa after checkout and gave us free sprite cans. Room was clean but perhaps they didn't finish by cleaning bathroom. They left there used toothbrushes.

Great mountain views”

IT was pleasant. The room was very cold the first night. We enjoyed the marvellous views. The breakfast was satisfactory. The room could was not as clean as it could have been. We paid extra for a heater. This location was a bit out of town so we needed to hire a motorbike. It may be ok for us in the summertime.

Nice View”

It was nice with awesome view of the mildly foggy mountains- the rice terraces. The downside is the location. Nothing much around it and the in-house amenities very limited. It was raining and was muddy and thus though Sapa town is a short distance away it was not as easily accesible.

The best view and friendly staff”

We really loved this hotel! We were looking for a place to relax and when we got there, we realized that the hotel is in Cat Cat and not Sa Pa City itself, wich is amazing! Quiet and beautiful!

Very enjoyable, beautiful views and setting. ”

Priceless Fanxipan View”

The staff could speak little to no English which was a great cultural experience. This just made it hard to communicate about the food. They did my laundry and helped me out a lot. The rooms each had an amazing view facing the Fanxipan mountain, I extended my stay twice because I knew I probably would never see this place again. The staff were very friendly and hospitable. It was a great bargain.

Great view, friendly staff, nice breakfast”

The staff is really attentive and friendly (doesn't speak English tho; in case they call a 'friend' who will translate everything). You have a scenic view from your balcony and the rooms are spacious as well as rustic but lovely furnished. Wide choice of included breakfast that you can enjoy on the nice terrace. Even tho the hotel is a bit remote you have a great value for money. Enjoyed our stay here!

wonderful”

Peaceful, relaxing beautiful scenery, friendly”

The Hotel is in one of the most beautiful spots. The rooms face the Fansipan mountain. The owners haven't quite finished everything yet, but almost there, even so it didn't take anything away from this place. It's just out of SaPa itself but you have everything you need. Hue and her husband were most kind and obliging. They also have a lovely family. You'll feel at home here and won't want to leave. If you want a break from the hussle and bussle and noise, this is for you.

Amazing view, super staff, quiet”

We were staying during one week and liked it so much. It’s more like being in friends countryside house that staying in a hotel. All things like hot water, heating, Wi-Fi are provided and work nicely. The hotel and area around are made with big heart and beauty. The owners were the most helpful and friendly people I ever met in Vietnam. Hotel has an extremely beautiful mountain view. Our morning was starting with great breakfast and heartbreaking view on a terrace and it was definitely making our day.

Amazing View, not so amazing stay”

De kamer was netjes en het uitzicht geweldig, maar toch hebben wij een dubbel gevoel overgehouden aan ons verblijf in het Sapa Sky Hotel. Het personeel spreekt nauwelijks Engels waardoor communicatie vrij moeizaam gaat, maar we kregen ook erg het gevoel dat alles teveel voor ze was en ze ook niet hun best wilde doen ons te begrijpen of te helpen. Bij het ontbijt (inclusief bij de kamer volgens agoda) werd ons in eerste instantie verteld dat we ieder 1 gerecht van de gehele kaart mochten bestellen. Bij het bestellen bleek echter dat er toch wat gerechten uitgesloten waren, waardoor de keuze zeer beperkt was. Bij de vraag of er ook drinken inclusief was, kregen we te horen dat dit niet het geval was. Later kregen we wel allebei een kop thee, die we niet besteld hadden, bij het ontbijt, wat overigens wel goed van smaak was. Het hotel ligt buiten Sapa, waardoor je elke keer als je naar Sapa wilt een kwartier een steile heuvel op moet lopen. Wij waren dus erg blij met de scooter die we in Sapa gehuurd hadden. Televisie op de kamer deed het niet en Wifi af en toe. Al met al: je kunt hier prima verblijven, maar houdt rekening met wat eventuele tegenvallers.

Sehr schöne Aussicht - aber weg dort hin wie ein A”

Es war ein richtiges Abendteuer bis meine Freundin und ich im Hotel ankamen. Zuerst wusste niemand wo das Hotel lag. Wir hatten auch keine genaue Adresse nur "Cat Cat Town". Unser Taxi brachte uns zu einem großen Plakat, welcher die Aufschrift "Sapa Sky Hotel" hatte. Alle dachten, dass sich dahinter das Hotel befand. Enttäuscht sahen wir ein abstehendes, altes Haus. Nach einem kurzen Anruf im Hotel wurde uns gesagt, das Hotel lag im Tal. Wir machten uns nun zu Fuß auf dem Weg, da unser Taxi schon über alle Berge war. Der Weg war Horror. Steinig, holprig und steil. Keine Beleuchtung in der Nacht. Gott sei dank kamen wir morgens um 7 an. Man muss schon 15 bis 20 Minuten laufen. Mit dem Moped geht es um einiges schneller. Jedoch muss man echt gut fahren können, denn die Steine behindern das Fahren. Nach 30 Minuten Laufen (wir hatten noch Koffer dabei) kamen wir endlich an. Ganz versteckt am Ende des Tales hatten wir das Hotel aufgefunden. Die Besitzerin empfing mich schon mal vorab während meine Freundin immer noch nicht ankam. Die sehr freundliche Besitzerin zeigte uns das Zimmer. Wir mussten keine Formalitäten erledigen. Keine Pässe vorzeigen und auch keine Kreditkarte. Das Zimmer war sehr hübsch, Boden könnte jedoch öfters geputzt werden. Die Betten waren weich, angenehm und sauber. Die Decken waren sehr kuschlig warm wie zu Hause in Deutschland- Daunendecken. Das Badezimmer war eine Dusche mit Toilette, jedoch mit allem drum und dran (Zahnbürste, Zahnpasta, Shampoo und Duschgel). Die Handtücher waren gewöhnungsbedürftig( für das Gesicht würde ich es nicht nehmen aber für den Körper ok). Im Zimmer gab es keine Minibar und auch kein Zimmertelefon. Wenn man was wollte musste man hoch zur Rezeption laufen. Die Aussicht vom Balkon war unbeschreiblich schön. Die Berge und die Landschaft einfach super. Das Frühstück war eigentlich für die Katz! Sie hatten keine Große Auswahl. Entweder Instantnudeln oder gebratener Reis. Die Aussicht vom Restaurant war wie ein Traum.

Sein Geld nicht wert”

Das Hotel liegt nicht in Sapa, sondern drei Kilometer ausserhalb Richtung Cat Cat. Nach Sapa muss man ordentlich Steigung auf unbefestigten Wegen in Kauf nehmen. Die Zimmer sind sehr dreckig. Bettwaesche war vom vorherigen Gast. Die Handtuecher waren klitschnass und benutzt. Das Bad nicht gereinigt. Bei Abreise um 7 Uhr morgens gab es trotz Buchung kein Fruehstueck.

deception”

Après avoir lu de nombreux commentaires enthousiates, je me demande si on parle vraiment du même hôtel. Très éloigné de Sapa, 2 kms et ce n'est pas du plat, hôtel moyennement bien entretenu, patronne très désagréable, de plus, alors que le petit déjeuner est inclus dans le prix, il faut payer le café !!!! Personne ne parlant un mot d'anglais, impossible de se comprendre