Выше среднего”

Was not told there would be no breakfast or coffee when checking in. The parking lot had huge piles of snow in the park spots, and lots of ice from the melting snow. Next door was a restaurant, their parking lot was clean!!! The check in area smelled like cooking food, an odd scent.

Horrible customer service”

Stayed at this hotel for two nights the first night was fine. The second day I received a notification from my debit card and I was charged almost $90,000. I called the hotels customer service as I’d already paid for the room for the second night and was told that it was done in error. I then want to clarification that my roommate and paid for my card was not going to be charged anymore. The lady on the phone all she kept time it was it was done in error it was got an error I said I understand it was done in error but I want to make sure that the room has been paid for and my card is not going to be charged again for $90,000. Upon check out I was told that I was missing two hand towels. I advise the lady that I had put the hand towels in the laundry hamper that was outside of her room the day before, She told me there was no way I have them knowing unless they watched the security camera which they didn’t have the ability to do I would have to wait for management. I was charged $20.