The Waterfront Hotel
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 The Waterfront Hotel
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8,7
Отлично
/10
( 2316 отзывов)Посмотреть, что думают гости
НА КАРТЕ
9,2
Великолепно
Оценка за расположение
Великолепное расположение - 10 м от центра города
Популярный район
Парковка
БЕСПЛАТНО
  • Plaza Merdeka40 m
  • Арка Гармонии60 m
  • Main Post Office70 m
  • Empress Studio90 m
  • Мемориал Брука120 m
  • Visitors Information Centre130 m
  • Санг Ти Миао130 m
  • Left And Right Artisan Handcraft140 m
  • The Old Courthouse160 m
  • Карпентер-стрит160 m
  • Бесплатный Wi-Fi

    The Waterfront Hotel

    68, Jalan Tun Abang Haji Openg, Центр Кучинга, Кучинг, Малайзия, 93000 - НА КАРТЕ
    Великолепные отзывы
    96% порекомендовали бы другу
    Потрясающий завтрак
    89% положительных отзывов
    • Трансфер до/из аэропорта

    • Проживание в центре г. Кучинг

    • Обмен валют

    • Бесплатный Wi-Fi в номерах

    • Кондиционер

    Этот вариант пользуется большим спросом!

    Не менее 75 бронирований

    Рейтинг объекта размещения|среди 626 вариантов в г. Кучинг
    Посмотреть все рейтинги
    Оценка за удобство
    8.7/10
    Оценка за расположение
    9.2/10
    Оценка от пар
    8.8/10
    Оценка за чистоту
    8.8/10
    лучше, чем у
    99
    %
    вариантов в г. Кучинг
    лучше, чем у
    97
    %
    вариантов в г. Кучинг
    лучше, чем у
    97
    %
    вариантов в г. Кучинг
    лучше, чем у
    96
    %
    вариантов в г. Кучинг
    Цена – качество8,5
    Оценка за расположение9,2
    Ближайший аэропортМеждународный аэропорт Кучинг (KCH)
    Расстояние до аэропорта7,9 км

    Свободные номера в The Waterfront Hotel

    8,3
    Отлично
    Удобство и качество номера
    Двухместный номер на клубном этаже с 2 кроватями (Club Floor Twin Room)
    Двухместный номер на клубном этаже с 2 кроватями (Club Floor Twin Room)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Вид: на город
    • 2 односпальные кровати
    Введите даты, чтобы узнать цены
    Номер на клубном этаже с кроватью размера King (Club Floor King)
    Номер на клубном этаже с кроватью размера King (Club Floor King)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Вид: на город
    • 1 кровать размера King
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    2 Queen Beds Club Floor
    2 Queen Beds Club Floor
    ...
    • Площадь номера: 32 м²/344 ф...
    • Вид: на город
    • 2 кровати размера Queen
    Введите даты, чтобы узнать цены
    Полулюкс King (Junior King Suite)
    Полулюкс King (Junior King Suite)
    ...
    • Площадь номера: 52 м²/560 ф...
    • Номера для некурящих
    • 1 кровать размера King
    Введите даты, чтобы узнать цены
    Двухместный номер Премьер с 2 кроватями (Premier Twin)
    Двухместный номер Премьер с 2 кроватями (Premier Twin)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Вид: на город
    • 2 односпальные кровати
    Введите даты, чтобы узнать цены
    Семейный премьер (Premier Family)
    Семейный премьер (Premier Family)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Вид: на город
    • 2 кровати размера Queen
    Введите даты, чтобы узнать цены
    Номер Премьер King (Premier King)
    Номер Премьер King (Premier King)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Вид: на реку
    • 1 кровать размера King
    Введите даты, чтобы узнать цены
    Junior King Suite (Compound View)
    Junior King Suite (Compound View)
    ...
    • Площадь номера: 52 м²/560 ф...
    • Душ
    • 1 кровать размера Queen или...
    Введите даты, чтобы узнать цены
    Номер Делюкс с кроватью размера «king-size» (Deluxe King Room)
    Номер Делюкс с кроватью размера «king-size» (Deluxe King Room)
    ...
    • Площадь номера: 32 м²/344 ф...
    • Душ
    • 1 кровать размера Queen
    Введите даты, чтобы узнать цены
    Premier Twin Room with View
    Premier Twin Room with View
    ...
    • Площадь номера: 32 м²/344 ф...
    • Вид: на реку
    • 2 односпальные кровати
    Введите даты, чтобы узнать цены
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    The Waterfront Hotel: отзывы реальных гостей

    Общая оценка
    8,7
    Отлично
    Оценка по 3303 отзывов
    Предоставлено гостями, проверено
    Отзывы Agoda (2316)Отзывы Booking.com (987)
    Оценка на Agoda8,7
    /
    10
    Чистота8,8
    Услуги8,3
    Расположение9,2
    Удобство номера и качество8,3
    Обслуживание8,7
    Цена – качество8,5
    Высокая оценка для г. Кучинг
    Оценки
    9+ Великолепно (440)
    8-9 Отлично (193)
    7-8 Очень хорошо (229)
    6-7 Хорошо (61)
    <6 Неудовлетворительно (48)
    Время года
    Мар – май (280)
    Июн – авг (257)
    Сен – ноя (234)
    Дек – фев (200)
    Все типы путешественников (2316)
    Все типы номеров
    Все языки

    Показать отзывы, где упоминается: 

    Проверенных отзывов гостей: 971
    12345
    8,8
    Отлично
    Alastair — Малайзия
    Пара
    Двухместный номер Премьер с 2 кроватями
    Одна ночь в Июль 2019

    Kuching break”

    Hotel is ideally placed for historic Kuching (Padang, Carpenter Street etc) and is located above a shopping mall. Staff are friendly and helpful and the hotel is clean. Rooms are a good size. We now always stay there when in Cat City.

    Отзыв оставлен 22 июля 2019

    Dear Alastair, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and loved the service provided by our professional team. It is heartwarming to know that you will always return if your travel brings you back to beautiful Kuching. We are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    10,0
    Великолепно
    Noor — Малайзия
    Семья с подростками
    Двухместный делюкс с 2 кроватями
    3 ночей, Июль 2019

    Великолепно”

    Would love to come back and stay again next time.

    Отзыв оставлен 24 июля 2019

    Dear Noor, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Ответ отправлен 25 июля 2019
    The Waterfront Hotel
    9,6
    Великолепно
    Siti — Малайзия
    Пара
    Premier Twin Room with View
    2 ночей, Июнь 2019

    Overall is ok except....”

    I like this hotel. Room was spacious and clean with superb view of the river. Bed was really comfortable. Breakfast was just ok. Nothing special. However the only thing me and my sister dislike about this hotel is the smell at the reception counter. It smells like toilet perfume gone wrong. Other than that we were satisfied with our stay.

    Отзыв оставлен 05 июля 2019

    Dear Siti, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you found yourself staying comfortably in our room. At the same time, we take note on your feedback on our breakfast spread and lobby smell. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Stefanie PR Manager

    Ответ отправлен 06 июля 2019
    The Waterfront Hotel
    8,0
    Отлично
    Sanjay — Канада
    Пара
    Номер Премьер King
    4 ночей, Апрель 2019

    Large hotel with nice rooms ”

    The hotel is centrally located near the Waterfront area. Room was nice and spacious. Reception were helpful arranging sightseeing in Kuching. The breakfast was ok. Shopping and eating options are nearby.,

    Отзыв оставлен 27 июня 2019

    Dear Sanjay, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and loved the service provided by our professional team. It is heartwarming to know that our hospitality left you feeling satisfied. We are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Ответ отправлен 28 июня 2019
    The Waterfront Hotel
    10,0
    Великолепно
    Farah — Малайзия
    Семья с маленькими детьми
    Семейный премьер
    Одна ночь в Июнь 2019

    2nd stay and it was still wonderful”

    The rooms are spacious and suitable for family with kids. We went there during Ramadhan and the hotel even sent our sahoor meals to our room. Great service and wonderful staff! will definitely stay here again in future.

    Отзыв оставлен 17 июня 2019

    Dear Farah, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is always delightful to welcome you back! We are more than pleased to know that you and your family had a wonderful stay with us and that you loved the service extended by our professional team. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Ответ отправлен 17 июня 2019
    The Waterfront Hotel
    9,6
    Великолепно
    Julia — Малайзия
    Пара
    Двухместный делюкс с 2 кроватями
    Одна ночь в Июнь 2019

    Well-recommended!”

    This hotel is easily the best hotel in Kuching even when compared to the other five star hotels such as Hilton and Pullman. Central location, walking distance to the Kuching waterfront, Chinatown and Masjid India area. Fast wifi and lovely staff.

    Отзыв оставлен 16 июня 2019

    Dear Julia, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than grateful to know that you had a wonderful stay and that our hospitality left you feeling satisfied. At the same time, we are grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Ответ отправлен 17 июня 2019
    The Waterfront Hotel
    10,0
    Великолепно
    Kanakambigai — Малайзия
    Индивидуальный путешественник
    Двухместный номер Премьер с 2 кроватями
    2 ночей, Май 2019

    A stay to remember! ”

    I went there 1 day before my birthday. N they made this birthday a memorable one. In my birthday, I received a surprise cake from the hotel! It was so lovely 😍. They don’t have to do anything special to get good reputation because their service is incredible enough to get them good reviews. I’m a vegetarian. Their buffet breakfast is one of the best I’ve ever had before! It fed me until dinner time! 😂 Cleanliness, location, staffs, etc.. amazing! Friendly and helpful crew of staffs! Overall, it’s the best choice I’ve made so far. Thank you The Waterfront Hotel team for making this trip memorable one.

    Отзыв оставлен 13 мая 2019

    Dear Kanakambigai, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are indeed very grateful to learn of your pleasant experience during your stay with us and loved the attention to details and personal gesture extended by our professional team that exceeded your expectations. It is always heartwarming to hear that our hospitality left you feeling satisfied and that our cooking was appreciated. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Ответ отправлен 13 мая 2019
    The Waterfront Hotel
    8,4
    Отлично
    Livia — Малайзия
    Семья с подростками
    3 ночей, Ноябрь 2018

    Отлично”

    Great hotel. It's really clean and spacious. Location is superb as it is on top of a mall, and theres eateries opposite the hotel. Staffs are super friendly too. Would definitely recommend this hotel.

    Отзыв оставлен 06 мая 2019

    Dear Livia, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay and found yourself staying comfortably in our room. It is always heartwarming that our hospitality left you feeling satisfied and that you will recommend us. At the same time, we are grateful that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Ответ отправлен 06 мая 2019
    The Waterfront Hotel
    9,2
    Великолепно
    Sylvia — Малайзия
    Индивидуальный путешественник
    Двухместный номер Премьер с 2 кроватями
    2 ночей, Июль 2019

    Highly Recommended Hotel in Kuching”

    Pro: 1. Spacious and well thought out room layout. 2. Great location in Kuching CBD - also equal to ease of hiring Grab Cars, taxi & etc.. 3. Convenient access to Plaza Merdeka (Parkson was having WOW SALE at that time. Lots of card swiping going on with me... haha) 4. Room and common areas (e.g. lobby, lift) generally clean and tidy. 5. Free cold lime water and cookies at the front lobby for all visitors. 6. Didn't get to use the service, but free shuttle available for guests who want to fulfill their religious obligations at the nearby churches or mosque. Cons: 1. Kind of agree with one reviewer about the bathroom's sliding door could "slice" ones finger if not careful. 2. Somewhat disappointed with the Breakfast Buffet variety (but perhaps that's why the cost was not as expensive @ RM28 per head) 3. Kinda late check in (@3pm). Perhaps due to meticulous housekeeping maybe? Overall: Had a great 2 nights stay.

    Отзыв оставлен 11 июля 2019

    Dear Sylvia, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to learn of your pleasant experience during your stay with us and that our location offers you with the convenience to a few of Kuching’s top tourist spots. At the same time, we take note on your feedback on our breakfast spread and bathroom facility. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. On the other note, our current check-in time is revised to the standard check-in time practiced by a number of hotels in Kuching, including Pullman and Hilton. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

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    The Waterfront Hotel
    8,0
    Отлично
    Lynne — Малайзия
    Группа гостей
    Номер Премьер King
    2 ночей, Июль 2019

    Great location and nice rooms. ”

    Good stay with great location. At the heart of the waterfront area and right next to Chinatown street and next to a mall. Rooms are well maintained enough. Clean with all the right amenities. Except no hair conditioner. Would stay there next time in Kuching. Better location than Pullman! Staff some are really helpful and some you really have to cajole to help you out.

    Отзыв оставлен 07 июля 2019

    Dear Lynne, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are grateful for your patronage in addition to the very nice compliments extended. We are more than pleased to know that you had a wonderful stay with us and loved the service provided by our professional team. We are glad that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. At the same time, we take note of your feedback on the lack of room amenities; rest assured that your feedback will serve as our guide as we continuously work to improve our service for the betterment of our guests. Most reassuring indeed to know you will return if your travel brings you back to beautiful Kuching. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    7,2
    Очень хорошо
    Lor — Малайзия
    Бизнес-путешественник
    Номер Премьер King
    2 ночей, Июль 2019

    Shout out to IVY the front desk officer!!!!”

    Of all my travelling experience, Ms. Ivy was the first one (if my memory serves well) to give me direction which side to turn after comig out from the lift. I mean most of the front desk officer will just leave you a smile after handover the key but Ivy just took it one step further. I was really delighted. The rest of the front desk staffs also extremely helpful. Aside from that, the cleaniness in the room was disappointing. Yes its old but the real problem is poor maintenance: stains on the lamp shade, ants out of no where, body odour on the bed (left over by previous guest). Im sorry Ivy but i cant go back again because of the cleaniness.

    Отзыв оставлен 06 июля 2019

    Dear Lor, Thank you very much for your recent visit and for having taken the time to share about your experience with us. We are more than pleased to know that you loved the service extended by Ms. Ivy and her team. At the same time, we are sorry to hear about the issues you faced while staying with us; what you have experienced is truly not of our standard and our management team and I would like to extend our most sincere apologies for the encounters. It is of utmost importance for us to ensure every guest receive the warmth we strive to deliver and we regret that we fell short this time. We will work on the maintenance of our room and ensure every rooms are fresh when presented to our guests. Thank you for highlighting these issues and we truly appreciate it as they are immensely valuable. We do remain optimistic to your return and hearing from you in the future. Kind regards, Stefanie PR Manager

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    The Waterfront Hotel
    9,2
    Великолепно
    shafira — Малайзия
    Бизнес-путешественник
    Номер на клубном этаже с кроватью размера King
    3 ночей, Июнь 2019

    I like the location where i can watch waterfront performance every night. ”

    The best part is the location, where u can walk at waterfront at night and enjoy the view of the riverside. The cocktail from 5-7pm was awesome and the breakfast provides wide variety of food choices. However, the housekeeping was quite dissapointing as there were 1 night they missed to refill beverages. Also the spoon was not clean properly. The towel is also re-used from previous night. Hopefully the cleanliness can be improved further. Overall, i can say it was worth it staying here with all the facilities provided for a reasonably cheap price.

    Отзыв оставлен 01 июля 2019

    Dear shafira, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. It is always heartwarming to know that you enjoyed our cooking. At the same time, we are sorry to hear about the issues you faced while staying with us; what you have experienced is not in our normal practice and we apologize for the less than satisfactory experience you had. Please rest assured that your comments will be treated seriously, and that we are now working on improvements in our service. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    4,0
    adeline — Сингапур
    Семья с подростками
    Семейный номер Делюкс
    4 ночей, Июнь 2019

    Good location but Poor property maintenance ”

    The location of the hotel is ideal walking distance to the waterfront and carpenter street. Grab is easy and fast. The room was equipped with basic. There were ants whenever we had food packets rubbish or even food stored in the mini bar fridge. The room’s furnitures were poorly maintained. 5 year old but it was more like 10 with no maintenance. Will not stay it again.

    Отзыв оставлен 30 июня 2019

    Dear adeline, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are sorry to hear about the issues you faced while staying with us. Our management team and I would like to extend our most sincere apologies for a series of encounters which resulted in your disappointment regarding the level of service, and has clearly tarnished your overall experience and impression of the hotel. Our housekeeping colleagues meanwhile have acted on your feedback and are committed to be more meticulous moving forth. We appreciate your feedback as they are immensely valuable. We do remain optimistic to your return and hearing from you in the future. Our team will do our best to showcase the improvement we have made in the meantime and looking forward for another opportunity to better serve you. Kind regards, Stefanie PR Manager

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    The Waterfront Hotel
    10,0
    Великолепно
    Dora — Сингапур
    Индивидуальный путешественник
    Premier Twin Room with View
    Одна ночь в Июль 2019

    Великолепно”

    Great location near the waterfront. Close to major attractions. Convenient as it's linked to Merdeka Mall. Rooms are big. Highly recommended,

    Отзыв оставлен 16 июля 2019

    Dear Dora, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and found yourself staying comfortably in our room. It is heartwarming to know that our hospitality left you feeling satisfied and that you will recommend us. We are more than grateful that our location offers you with the convenience to a few of Kuching’s top tourist spots. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Show more
    The Waterfront Hotel
    9,6
    Великолепно
    Stephane — Швейцария
    Пара
    Premier Twin Room with View
    Одна ночь в Июнь 2019

    Excellent hotel downtown old city.”

    Excellent location, good standing. Very good stay.

    Отзыв оставлен 13 июля 2019

    Dear Stephane, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location that it offers to our guests. We truly appreciate your kind post and compliments! We constantly strive to give our guests the best experience while staying with us. Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Ответ отправлен 16 июля 2019
    The Waterfront Hotel
    9,2
    Великолепно
    Haziati — Малайзия
    Семья с маленькими детьми
    Одна ночь в Март 2019

    Great Stay”

    We booked 2 rooms and both rooms were very comfortable and had great view of the riverfront. The hotel was in walking distance to most tourist spots and connected to a shopping mall. Very convenient for our family of 3 kids. The staff was friendly and helpful. The only problem we had was trying to get parking space during the check-in since the hotel shares parking with the connecting mall. Other than that, great stay.

    Отзыв оставлен 06 апреля 2019

    Dear Haziati, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay and loved the attention to details extended by our professional team, and found yourself staying comfortably with us. We are glad that you enjoyed the convenient location and that the services met your expectations. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We constantly strive to give our guests the best experience while staying with us and we wish to have your return stay once again! Kind regards, Stefanie PR Manager

    Ответ отправлен 08 апреля 2019
    The Waterfront Hotel
    10,0
    Великолепно
    HERMAN — Малайзия
    Бизнес-путешественник
    Двухместный номер Премьер с 2 кроватями
    Одна ночь в Июль 2019

    Very good and strategic locatio ”

    Recommended for family buss traveller etc

    Отзыв оставлен 03 июля 2019

    Dear HERMAN, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the scenic view that it offers to our guests. We truly appreciate your kind post and compliments! We constantly strive to give our guests the best experience while staying with us. Most reassuring indeed to know you will recommend us to the travelers! Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Ответ отправлен 04 июля 2019
    The Waterfront Hotel
    8,4
    Отлично
    Pinh — Великобритания
    Пара
    Двухместный делюкс с 2 кроватями
    Одна ночь в Май 2019

    Good location and nice staff ”

    Good location by the waterfront. Staff are very nice and helpful! Stayed here the second time. The room I was in on the fifth floor had a bathroom door which didn’t close properly so you could see in and out of the bathroom from the gap. The room on the ninth floor did not have this problem.

    Отзыв оставлен 27 мая 2019

    Dear Pinh, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. It is always delightful to welcome you back! We are grateful for your patronage in addition to the compliments extended. We are more than pleased to know that you had a wonderful stay and that our hospitality left you feeling satisfied. At the same time, we take note of your feedback on our bathroom facility. We will certainly review your comments and we truly appreciate your input in providing us the opportunity to improve our service and product that reflect the true service by The Waterfront Hotel. Looking forward to have you back with us again, see you soon! Kind regards, Stefanie PR Manager

    Ответ отправлен 28 мая 2019
    The Waterfront Hotel
    8,0
    Отлично
    Julian — Малайзия
    Пара
    Полулюкс King
    2 ночей, Май 2019

    excellent spot with good potentials”

    All was good & nice. Facilities were limited but strategically placed. Shame that gym was still under renovation but i hope for the best. swimming pool is more towards splash pool but has one of the best view of the Astana & the river. Didn't get to try the food but will come back in future.

    Отзыв оставлен 26 мая 2019

    Dear Julian, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location with the scenic view that it provides. It is heartwarming to know that you will return if your travel brings you back to beautiful Kuching. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

    Ответ отправлен 27 мая 2019
    The Waterfront Hotel
    7,6
    Очень хорошо
    paula — Малайзия
    Пара
    Двухместный делюкс с 2 кроватями
    Одна ночь в Май 2019

    Good location”

    The location was great, the room was okay, the staff friendly. However, the waiting process to get a room despite asking for early check in was long. Was not informed when the room was ready since I was informed the hotel will call. For the price, I expected more. However if you're looking for good location and a decent place it's not bad.

    Отзыв оставлен 21 мая 2019

    Dear Paula, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you had a pleasant stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. At the same time, we are sorry to hear about your guest service experience while staying with us; we apologize for the less than satisfactory experience you had. The relevant departments meanwhile have acted on your feedback and are committed to be more meticulous moving forth. Rest assured that your feedback will serve as our guide as we continuously work to improve our service for the betterment of our guests. We hope we can welcome you again very soon at The Waterfront Hotel while visiting Kuching. Kind regards, Stefanie PR Manager

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