Very good 7.9
Based on 125 reviews

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About this property

Description

Close to the pagodas of the old city, this hotel in New Bagan sits in a pretty private garden and offers guests a quiet, relaxing stay. The archaeological zone of Old Bagan, only a 20-minute ride away by pony cart, is one of Myanmar’s most impressive historical sites with many unique temples and ancient art. The Ruby True Hotel has private villas furnished with local teak wood and equipped with modern amenities. It also serves international and local cuisine in its on-site restaurant. Exciting excursions can be booked by the friendly staff who are always eager to please their guests. Making a booking at Ruby True Hotel is easy with our secure online form - just enter your dates and click.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Garden
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Postal service
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Pets allowed

Languages spoken

  • English
  • Burmese
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Policies

Child and extra bed policy
Children 0-6 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 15 USD
Check-In From: 02:00 PM
Check-In Until: 11:00 PM
Check-Out From: 05:00 AM
Check-Out Until: 12:01 PM
Distance from City Center: 1.7 Km
Distance to Airport: 12 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 1
Number of Restaurants: 1
Number of Rooms : 43
Reception Open Until: 11:00 PM
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 1996
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Very good



based on 125 reviews
  • Cleanliness 8.5
  • Facilities 8.5
  • Location 7.0
  • Room comfort and quality 7.8
  • Service 9.1
  • Value for money 8.1
  • Food and dining 7.0
Sort by

Anne from France
Solo traveler
Superior Bungalow
Stayed 3 nights in July 2016
nice hotel
A little far away from the centre but located in a quiet place. Very friendly and helpful staff.
Reviewed August 07, 2016

Misha from United Kingdom
Couple
Superior Bungalow
Stayed 2 nights in April 2016
Terrible location
This was one of the most disappointing hotels during my SE Asia travels. The owner and all the staff were absolutely lovely, but nothing could make up for the terrible location. It is far away from all the sights of Bagan, but also very far from anything in New Bagan. There are no transport links and no restaurants and no bike rentals in the vicinity. We had to walk about 20 minutes in the April heat just to find a bike rental shop (which happened to be half the price at which the hotel was offering rentals). The road leading to the hotel was unpaved and stony, leading to frequent accidents on bikes. I skinned my knee pretty badly here. If you're coming to Bagan for a few days, skip this one and stay somewhere more convenient.
Reviewed May 23, 2016

Markus from Germany
Couple
Superior Bungalow
Stayed 2 nights in April 2016
nice hotel
very good location and friendly staff!
Reviewed May 03, 2016

Jaana from United Kingdom
Family with older children
Superior Bungalow
Stayed 2 nights in March 2016
Beautiful garden, friendly and helpful staff
.
Reviewed April 03, 2016

Hans from China
Business traveler
Deluxe Bungalow
Stayed 2 nights in February 2016
A great base from which to explore Bagan
We stayed in Ruby True and enjoyed it. Good service, advice on where to go and what to do, nice bungalows in a well kept garden environment. We rented an e-bike every day, and saw lots of the stunning stupas, temples and other buildings. All-in-all a very good experience. We would recommend Ruby True!
Reviewed March 17, 2016

Nora from Germany
Couple
Superior Bungalow
Stayed 3 nights in February 2016
Good service and nice location
We can recommend the hotel. We stayed there 3 nights and had some great time. The staff was always very helpful. Whenever we asked something, they helped out. On the day of arrival we found our room with many moskitos. We told them about the situation and they immediatetly came and used some spray against them. Afterwards we had no issue with moskitos anymore. We would suggest to install moskito nets for the future. The restaurant location is not so nice, but the staff was always willing to put tables and chairs outside. Sitting outside in the garden was very calm and relaxing. For payment, everything is manually done, therefore I generally suggest preparation in advance. Hotel and other bills, such as bike rental, should be paid seperately. The best is you bring enough cash anyways.
Reviewed February 14, 2016

Sacha from Netherlands
Solo traveler
Deluxe Bungalow
Stayed 3 nights in December 2015
lovely oasis with excellent service
nice garden with lovely bungalows, excellent service
super!
Reviewed January 02, 2016

David from Canada
Solo traveler
Superior Bungalow
Stayed 4 nights in December 2015
Calm and Quiet, Strange Staff
Location, safety, plants
This hotel was nice and quiet as its tucked down a side street. You absolutely must rent an ebike to see the temples, as they're not close. A bicycle would be really tough considering many of the roads are sand. Not sandy, but sand. The room was good. The breakfast was bizarre as one employee acts as a manager, constantly coming up to you at the buffet and repeating whatever you say to the kitchen staff as if they hadn't heard. He took great pains to (daily) point out every item on the table even though they were all clearly labeled. And all without smiling. The laundry was prohibitively expensive, but when I asked for a deal they readily agreed. They also sorted the ebike (make sure you ask for the big one) and the minibus ticket to Mandalay. The room cost was high, but high season in Bagan is expensive.
Reviewed December 31, 2015

JOE from United Kingdom
Couple
Superior Bungalow
Stayed 3 nights in August 2015
better than home
it was quiet, above and beyond kind service, and having your own porch and space, loved the lizards too
It was phenomenal, great service, would definitely recommend to people.
Reviewed August 07, 2015

Elizabeth from United States
Solo traveler
Superior Bungalow
Stayed 3 nights in March 2015
Country Inn
Staff, garden atmosphere, quiet
The staff is outstandingly welcoming. Lovely spot with woven bamboo decor in a charming garden, cottages with two or three rooms each. Simple, not luxury, no pool. They can always get a taxi in a town where this is not always so. Food is good though as I was there when tourist season waning, it had to be prepared a la carte and took a while. They played classical Myanmar music during meals. and they usually have good wine available by the bottle. The manager did everything to coddle me, arranged flight tickets and on the phone solved a problem I had with another reservation. Delighful stay.
Reviewed March 16, 2015



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