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Rukotel
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7.7 Very good guest rating
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"Good hotel for travel n cheap"

Mohd H.Malaysia
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8.7 Excellent location
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8.7Location
Very good
Based on 52 reviewsSee what guests said
7.7
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Double Bed Room
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  • 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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Twin Bed Room
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  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Verified guest reviews

Agoda Reviews (52)
Filter by guest type:
Cleanliness7.5
Facilities6.6
Location8.7
Room comfort and quality7.8
Service7.8
Value for money8.0
Provided by verified guests of Agoda
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Showing 44 verified guest comments
12345
8.4
Krishnan from India
Solo traveler
Double Bed Room
Stayed 4 nights in August 2017
Solo Traveler from Singapore
The hotel staffs are amazing, they helped to find the Surabaya local tour operator and Bromo Early sunrise tour.
Reviewed September 05, 2017
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10.0
Mohd from Malaysia
Couple
Double Bed Room
Stayed 2 nights in April 2017
Nice
Good hotel for travel n cheap
Reviewed April 25, 2017
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8.0
noppakao from Thailand
Business traveler
Double Bed Room
Stayed 2 nights in January 2017
nice
nice
Reviewed February 28, 2017
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3.6
Rebeca from Spain
Couple
Double Bed Room
Stayed 1 night in December 2016
dirty but nice staff
the room was really dirty: the floor and the bathroom. the sheets were ok. the staff were really nice and helpfull with us. the breaksfast was just toast and rice.
Reviewed January 12, 2017
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8.4
Stella from Indonesia
Family with teens
Double Bed Room
Stayed 2 nights in October 2016
Strategic location, budget hotel
The location was superb, very close to Tunjungan Plaza Mall and Genteng Market. Clean. Breakfast can be improved.
Reviewed October 24, 2016
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8.0
LIN from China
Solo traveler
Double Bed Room
Stayed 1 night in March 2016
Cheap rooms
This boutique hotel offers cheap rooms and it is just next to this city's most famous shopping mall. Overall this hotel is good however i don't like this city
Reviewed August 16, 2016
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4.0
Wenjun from China
Solo traveler
Double Bed Room
Stayed 1 night in July 2016
Strongly not recommended
Good location, with cheap price. But it is definatly not a hotel that can score 7.9! First room in 2nd floor, don't have any signal for my phone. When I ask for change a room, they have many excuses for not changing my room. Finically they agreed to change a room for me, but when I get to receptionist , there is not one there. I have to wait for them for long time! Very awful service. They didn't make a small shower room in the toilet. If you want to take shower there, you will find you can't find a good place to put your clean clothes in the toilet! I didn't take shower for my stay! Anyone who want to stay in a decent hotel, don't even think about this one! Add IDR 50.000, you can get a much better hotel to stay.
Reviewed August 02, 2016
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10.0
Masataka from Japan
Business traveler
Twin Bed Room
Stayed 1 night in June 2016
The best Hotel in Surabaya!
Anything the best quality!
Reviewed June 08, 2016
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10.0
thitiphorn from Thailand
Group
Double Bed Room
Stayed 1 night in April 2016
So nice
Nice hotel and nice people
Reviewed April 19, 2016
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8.0
MUHAMMAD from Malaysia
Family with young children
Twin Bed Room
Stayed 2 nights in November 2015
Good Value
value for money, very good location, parking staff was annoying....haha
Reviewed March 08, 2016
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Rukotel
|Very good 7.7
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