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8.3
Excellent
705 reviews
705 reviews
"The staff was super friendly, rooms were clean, and food was all delicious."
"Room is spacious and clean."
"Japanese service is excellent as always, great location for skiing and the hotel has all the facilities you need."
"Great value for money, food were nice , room were big ❤️ Very friendly staff and accommodative ."
"Room was spacious with balcony."
8.7
Excellent
Location rating score
Rusutsu Resort Hotel & Convention
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Rusutsu part of Niseko, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.
Airport transfer
Bicycle rental
Car park
Shuttle service
BBQ facilities
3 travelers have booked today.
Value for money | 7.8 |
Distance to city center | 75 km |
Location rating | 8.7 |
Nearest airport | Okadama Airport (OKD) |
Distance to airport | 56.1 km |
Is car parking available at Rusutsu Resort Hotel & Convention?
Rusutsu Resort Hotel & Convention has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What is the typical travel time to the closest airport from Rusutsu Resort Hotel & Convention?
The average travel time to get from Rusutsu Resort Hotel & Convention to the airport is 90 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
How many rooms does Rusutsu Resort Hotel & Convention have?
Rusutsu Resort Hotel & Convention has a total of 537 rooms.
How long do visitors generally stay at Rusutsu Resort Hotel & Convention?
Verified past guests that have stayed at Rusutsu Resort Hotel & Convention had an average nightly stay of 2 nights at this property.
At what time of the year is Rusutsu Resort Hotel & Convention most popular?
Rusutsu Resort Hotel & Convention's most popular month where verified guests have stayed the most is in December.
What was the average room rate for Rusutsu Resort Hotel & Convention been in the past month?
The typical room rate for Rusutsu Resort Hotel & Convention in the past month is 32183.58 JPY, compared to city's average of 32523.36 JPY.
What payment cards are supported at Rusutsu Resort Hotel & Convention?
Enjoy the flexibility of easy payment at Rusutsu Resort Hotel & Convention which supports up to 10, with payment card options such as American Express, Visa, UnionPay, Cash, and MasterCard.
What is the typical rating that verified Solo travelers' have given to Rusutsu Resort Hotel & Convention?
Past solo travelers that have stayed at this property have given Rusutsu Resort Hotel & Convention an average rating of 8.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to Rusutsu Resort Hotel & Convention?
Past business travelers that have stayed at this property have given Rusutsu Resort Hotel & Convention an average rating of 8.9. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Rusutsu Resort Hotel & Convention?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.
Can business events be hosted at Rusutsu Resort Hotel & Convention?
On-site locations and straightforward event offerings make Rusutsu Resort Hotel & Convention an excellent option for hosting meetings, seminars, and conferences.
10
"The staff was super friendly, rooms were clean, and food was all delicious."
Ryan
|
December 28, 2022
9.6
"Room is spacious and clean."
Ronald
|
December 22, 2022
8.8
"Japanese service is excellent as always, great location for skiing and the hotel has all the facilities you need."
Steven
|
January 27, 2023
Rusutsu Resort Hotel & Convention
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Rusutsu Resort Hotel & Convention. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Niseko can be assisted with the shuttle services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat and dry cleaning service offered at Rusutsu Resort Hotel & Convention. The hotel's daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Rusutsu Resort Hotel & Convention. Smoking may only take place in restricted designated areas.
Rooms at Rusutsu Resort Hotel & Convention are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Rusutsu Resort Hotel & Convention offer a layout option like a separate living room. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Rusutsu Resort Hotel & Convention, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Rusutsu Resort Hotel & Convention has a range of activities that will meet your needs. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes, ski equipment rentals and ski lessons provided. Warm up at the end of the day with a visit to the hot tub and sauna. The many offerings at Rusutsu Resort Hotel & Convention ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
Stay wet and wild with fun family water activities like fishing. You won't need to go far to experience fun water sports, with the convenience of canoes provided. Stay active in holiday style with sporty activities including horse riding. Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table, tennis court, golf course on site and hiking trails.
No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Reasons to stay here
Spend less here on rooms than you would at 96% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 91% of competition in the city on room comfort.
8.6
Food & Dining
16 mentions
Swimming Pool
9 mentions
Breakfast
5 mentions
Housekeeping
4 mentions
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Buffet breakfast is offered at JPY 3,025 per adult and JPY 2,117 per child.
Show reviews that mention
Return to Rusutsu!”
This is out 4th season at Rusutsu and 3rd stay at Rusutsu Resort Hotel & Convention. We are back because our experience here keeps getting better and better, despite missing out on the last 2 seasons due to the pandemic. Because things are pretty much the same as 3 years ago, which some tweaks, we are absolutely ok with the setup they have, including the limited dining options. For others, this is something to keep in mind. If you have a family of four, go for the 3+1 bedroom option. While a little tight on space, it worked for us and you can always move the single beds together to create more space for your luggage. Room cleaning was often done for our room late in the evening, which meant that we would come back from the slopes to an unmade room. That was absolutely fine with us as we usually just dump our stuff and head out for dinner. The new onsen, which was launched just before the pandemic, is great, especially the outdoor part. My 2 boys loved it when it was first launched 3 years ago and still do. It is a must-do daily apres-ski activity for them. The 25+5 hour lift ticket option, which has been launched for the first time this season, is an absolute winner! It halved my lift tickets cost compared to 3 years ago...at the very least! That said, Shinchan Crayon Kids Ski School is the main we keep returning to Rusutsu. They have the most caring ski instructors and we have developed real personal relationship with their key personnel over the last 4 seasons. Ayumi-san, Mishi-san, Nakamura-san, Hashimoto-san and Ms Orange - you guys are the best! We also took Ski and Snowboarding lessons from the Rusutsu school. The 3 instructors we had were great! A special shout-out to Owain Jones, Mylo Allan and last but certainly not least, Mackenzie Spurgeon. Our oldest boy had a blast with you, even though it was only for 3 hours. Hope to see you guys back in Rusutsu next year!
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Excellent stay for a ski trip ”
The hotel is very conveniently located at the base of the west mountain Rusustsu lifts and a short gondola ride from the east mountain. The staff was super friendly, rooms were clean, and food was all delicious. The room comes with a ski locker and parking is free in the main lot. We had a great time and hope to visit again.
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Exceptional”
Very recommended. Ski in ski out resort, good experience here. The resort is huge, many other activities other than ski, and staff here also very helpful. The resort hotel also has nice hot spring!
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Nice ski resort!”
Having good time with my friend here. But we came early of winter season, so there is not so many winter activities were offered at that moment :)
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Amazing in everyway”
Spent 3 nights at Rusutsu Resort and love everything about it. Wish there are more restaurants though but apart from that everything is really great. Would love to come back again soon.
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Fantastic stay ”
A family of 4 with 2 young kids (7 & 8 years). We enjoy our ski lesson by the resort. Got a good instructor and we manage to grasp the basic within 1 hour. Breakfast (comes with the booking) and dinner buffet is good at Oktoberfest. If you want to have pocket friendly meals, can buy from seico mart or 7-11 just outside the resort. They have hot Katsu Don, curry rice etc My kids love it and we love it too. We will visit again. Remember to request room nearer to the lobby. Ours was very far away. We stay at north wing.
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Excellent resort ”
Wake up with best snow scenery is so amazing . Great value for money, food were nice , room were big ❤️ Very friendly staff and accommodative .
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Exceptional”
Stayed at Westin Rusutsu before and I would choose Rusutsu Resort and Convention if I had to choose over Westin. Very convenient because no need to take the tram especially if you ski. Like the new onsen and enjoy the heated swimming pool. Room is spacious and clean.
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Exceptional”
Room is conveniently located just above the ski rental. Restaurants, pools, onsen are all within walking distance.
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Dear Bee, We sincerely thank you for choosing Rusutsu Resort and appreciate taking your precious time to share your experience with us. We are glad to hear you seems to had enjoyed winter experiences, here in Rusutsu. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Best regards, Rusutsu Resort Hotel & Convention
Great for family”
Stayed for 5 nights. Plenty snow to play with. Easy booking for tours but MUST be reserved in advance to avoid disappointment as they're very popular. Very helpful staff who helped reserved shuttle bus services. Halal food options very limited. But it's near 7-Eleven, which was helpful. Will stay there again for snow retreat.
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A great place to spend quality time with your family ”
We had a great family bonding time with our children and grandchildren! We love playing in the snow and the kids love the carousel!
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Dear Evelyn, We sincerely thank you for choosing Rusutsu Resort and appreciate taking your precious time to share your experience with us. We are glad to hear you and your family had enjoyed playing with powder snow here, in Rusutsu and the kids loved the Carousel in the hotel. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention
Magical Experience ”
This place is magical. It is beautiful and has so many cool features to offer. The restaurants are great. The Onsen is unreal. And on top of it all, it is located right next to the chairlift.
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Dear Luke, We sincerely thank you for choosing Rusutsu Resort and appreciate your positive feedback. We are pleased to hear you enjoyed staying with us including meals at restaurants and our new “Hot spring – Kotobuki” (onsen). We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention
Ski resort for beginner learners”
This is a good ski resort for beginner learners. Ski instructors are friendly, patient and English speaking. Slopes are generally not too crowded except for bottom of the slope where the local high school kids are having their lessons. The intermediate slopes are at the eastern (Westin Side) which can be accessed via Gondola.
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Dear Addy, We sincerely appreciate choosing Rusutsu Resort and taking your precious time to share your experience with us. We are glad to hear you enjoyed a ski lesson with our ski instructors. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Best regards, Rusutsu Resort Hotel & Convention
Pricey with great location and amenities”
On snow accommodation is pricey and this is no exception. Japanese service is excellent as always, great location for skiing and the hotel has all the facilities you need. Multiple public baths, number of on site restaurants and the slopes don't feel busy.
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Great value for money”
The staff were extremely helpful, the breakfast was excellent, and the atmosphere was good.
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Dear Dale, We sincerely thank you for choosing Rusutsu Resort and appreciate your feedback. We are glad to hear you enjoyed staying with us and spring experiences, here in Rusutsu. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention
Amazing for kids and skiing adults”
This was the second time in Rusutsu, the previous time we stayed in the Westin. Great location for skiing and amazing facilities for young kids. We had a great time.
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Dear John, We sincerely thank you for coming back to Rusutsu Resort and appreciate taking your precious time to share your feedback. We are glad to hear you and your family enjoyed skiing here, in Rusutsu. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention
New onsen facility”
The resort itself had a Showa atmosphere. Pretty oldish. The room was clean but smelt a bit old. But the new onsen facility, Kotobuki no Yu, was brand new, clean, and wonderfully designed.
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Katsunori 様 このたびはルスツリゾートにご宿泊いただき誠にありがとうございます。 また、ご感想をお寄せいただき重ねて御礼申し上げます。 「ルスツ温泉・・ことぶきの湯」をお褒めいただき大変嬉しく存じます。ごゆっくりと旅の疲れを癒していただけたなら幸いです。 施設・お部屋等につきまして、いただいたコメントを関連部署・マネジメントチームに共有し、今後の更なる改善のため参考とさせていただきます。 これからもスタッフ一同さらに精進いたしますので、引き続きルスツリゾートをご愛顧賜りますようお願い申し上げます。 ご投稿ありがとうございました。 ルスツリゾートホテル&コンベンション
2 nights in Rusutsu”
Room was spacious with balcony. Requested for 1 king bed but got 2 single beds and was not informed until I reached the room to find out myself. Staff was not very fluent in English, only spoke in Japanese and was kinda reluctant when I had some queries. Basic amenities provided. Stayed here for winter sports/activities, nothing much to do other than that. There’s restaurants and convenient store down the streets.
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Awesome place. My kids enjoyed our stay at the hotel. And we will definitely come back again nxtyr. ”
There should have cartoon network, disney channel that is in english language on the tv channel.
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Dear Mark, We sincerely thank you for choosing Rusutsu Resort and appreciate your feedback. We are glad to hear your children enjoyed staying with us and you wished to come back again. Regarding feedback about TV channel, we will share your comment with the related department to improve our service quality and keep making our best efforts for all guests to stay more enjoyable. We look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention
Excellent”
Depends on which building your room is in, it took a long walk from our room to the ski locker room! Make sure not to forget any of your gear before leaving your room! There are a number of restaurants but most of them are very expensive!
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Dear Lo, We sincerely thank you for choosing Rusutsu Resort and appreciate your valued feedback. We hope you had great snow experiences and enjoyed beautiful nature here, in Rusutsu. However, we regret price range of our restaurants could not met your expectation. We will share you feedback with our restaurants and management team to provide the best experience of all guests who stay with us. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention