Travelling to Japan? Read all updated requirements before you book.
Exterior view, Rusutsu Resort Hotel & Convention in Niseko
Standard Twin Room - Non-Smoking - Room plan, Rusutsu Resort Hotel & Convention in Niseko
a small town with a large house on top of it, Rusutsu Resort Hotel & Convention in Niseko
a woman in a white shirt and a man in a blue shirt, Rusutsu Resort Hotel & Convention in Niseko
a swimming pool filled with lots of blue water, Rusutsu Resort Hotel & Convention in Niseko
a person in a swimming pool with a blue tub, Rusutsu Resort Hotel & Convention in Niseko
a man swinging a baseball bat on top of a lush green field, Rusutsu Resort Hotel & Convention in Niseko

Removed from saved list

8.3

Excellent

705 reviews

705 reviews

Children's activities7
Housekeeping4
Shops2
See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
West Gondola 90 m
West 2nd Quad 180 m
West 1st Quad 270 m
Rusutsu Resort 420 m
Rusutsu Ski Resort 420 m
Rusutsu Resort Hotel & Convention 420 m
West Tiger Pair Lift 780 m
Tower Pair Lift 1.6 km
East Gondola 1 1.6 km
East Gondola 2 1.7 km

Rusutsu Resort Hotel & Convention

13, Aza Izumikawa, Rusutsu-mura, Abuta-gun, Hokkaido, Rusutsu, Niseko, Japan, 048-1711 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Rusutsu part of Niseko, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.

Highlights

Front desk [24-hour]

Airport transfer

Hot tub

Currency exchange

Sauna

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Golf course [on-site]

Shuttle service

BBQ facilities

This property is in high demand!

3 travelers have booked today.

Value for money7.8
Distance to city center75 km
Location rating8.7
Nearest airportOkadama Airport (OKD)
Distance to airport56.1 km

Rooms available at Rusutsu Resort Hotel & Convention

Excellent
Room comfort & quality

8.5

Standard Triple Room with Extra Bed - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Standard Twin Room - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Mountain View Junior Suite for 4 People - Non-Smoking
...
  • Room size: 66 m²/710 ft²
  • Mountain view
  • 2 single beds & 1 king bed
Enter dates to see prices
Mountain View Junior Suite for 3 People - Non-Smoking
...
  • Room size: 66 m²/710 ft²
  • Mountain view
  • 2 single beds & 1 king bed
Enter dates to see prices
Junior Suite for 4 People - Non-Smoking
...
  • Room size: 66 m²/710 ft²
  • Street view
  • 2 single beds & 2 single be...
Enter dates to see prices
Mountain View Junior Suite for 2 People - Non-Smoking
...
  • Room size: 66 m²/710 ft²
  • Mountain view
  • 2 single beds & 1 king bed
Enter dates to see prices
Standard Twin Room for 1 Person - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Triple Room Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Standard Twin Room with Extra Bed - Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Junior Suite for 2 People - Non-Smoking
...
  • Room size: 66 m²/710 ft²
  • Street view
  • 2 single beds & 2 single be...
Enter dates to see prices

Frequently asked questions

Is car parking available at Rusutsu Resort Hotel & Convention?

Rusutsu Resort Hotel & Convention has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the typical travel time to the closest airport from Rusutsu Resort Hotel & Convention?

The average travel time to get from Rusutsu Resort Hotel & Convention to the airport is 90 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many rooms does Rusutsu Resort Hotel & Convention have?

Rusutsu Resort Hotel & Convention has a total of 537 rooms.

How long do visitors generally stay at Rusutsu Resort Hotel & Convention?

Verified past guests that have stayed at Rusutsu Resort Hotel & Convention had an average nightly stay of 2 nights at this property.

At what time of the year is Rusutsu Resort Hotel & Convention most popular?

Rusutsu Resort Hotel & Convention's most popular month where verified guests have stayed the most is in December.

What was the average room rate for Rusutsu Resort Hotel & Convention been in the past month?

The typical room rate for Rusutsu Resort Hotel & Convention in the past month is 32183.58 JPY, compared to city's average of 32523.36 JPY.

What payment cards are supported at Rusutsu Resort Hotel & Convention?

Enjoy the flexibility of easy payment at Rusutsu Resort Hotel & Convention which supports up to 10, with payment card options such as American Express, Visa, UnionPay, Cash, and MasterCard.

What is the typical rating that verified Solo travelers' have given to Rusutsu Resort Hotel & Convention?

Past solo travelers that have stayed at this property have given Rusutsu Resort Hotel & Convention an average rating of 8.2. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Rusutsu Resort Hotel & Convention?

Past business travelers that have stayed at this property have given Rusutsu Resort Hotel & Convention an average rating of 8.9. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Rusutsu Resort Hotel & Convention?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

Can business events be hosted at Rusutsu Resort Hotel & Convention?

On-site locations and straightforward event offerings make Rusutsu Resort Hotel & Convention an excellent option for hosting meetings, seminars, and conferences.

See map

Explore the neighborhood

What people love about Rusutsu Resort Hotel & Convention

  • 10

    Exceptional
    Staff 

    "The staff was super friendly, rooms were clean, and food was all delicious."

    Ryan

    |

    December 28, 2022

  • 9.6

    Exceptional
    Spaciousness

    "Room is spacious and clean."

    Ronald

    |

    December 22, 2022

  • 8.8

    Excellent
    Location

    "Japanese service is excellent as always, great location for skiing and the hotel has all the facilities you need."

    Steven

    |

    January 27, 2023

Property ranking|Compared to 326 Niseko properties
See all rankings
Cheapest price score
Room comfort score
8.5/10
Location score
8.7/10
Cleanliness score
8.6/10
Better than
99
%
of Niseko properties
Better than
92
%
of Niseko properties
Better than
86
%
of Niseko properties
Better than
82
%
of Niseko properties
Overall rating:

8.4

Excellent
615 reviews
Cleanliness
8.6
Facilities
8.6
Location
8.7
Read all reviews >
What travelers say they love:
We love playing in the snow and the kids love the carousel!
Evelyn from Philippines
Family with young children
More about Rusutsu Resort Hotel & Convention

More about Rusutsu Resort Hotel & Convention

Rusutsu Resort Hotel & Convention

Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Rusutsu Resort Hotel & Convention. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Niseko can be assisted with the shuttle services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat and dry cleaning service offered at Rusutsu Resort Hotel & Convention. The hotel's daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Rusutsu Resort Hotel & Convention. Smoking may only take place in restricted designated areas.
Rooms at Rusutsu Resort Hotel & Convention are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Rusutsu Resort Hotel & Convention offer a layout option like a separate living room. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Rusutsu Resort Hotel & Convention, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Rusutsu Resort Hotel & Convention has a range of activities that will meet your needs. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes, ski equipment rentals and ski lessons provided. Warm up at the end of the day with a visit to the hot tub and sauna. The many offerings at Rusutsu Resort Hotel & Convention ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
Stay wet and wild with fun family water activities like fishing. You won't need to go far to experience fun water sports, with the convenience of canoes provided. Stay active in holiday style with sporty activities including horse riding. Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table, tennis court, golf course on site and hiking trails.
No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 96% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 91% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Food & Dining

16 mentions

Swimming Pool

9 mentions

Breakfast

5 mentions

Housekeeping

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Pool facilities
  • Public bath
  • Sauna
  • Skiing
  • Ski lessons
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Snack bar
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Ski service
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Non-smoking
  • Refrigerator

Food and dining

Restaurants on site
Oktober Fest
  • Menu: A-la-carte
BELLE VUE
  • Cuisine: European
  • Menu: Buffet
Sekkatei
  • Cuisine: Japanese
  • Menu: Buffet
Kakashi
  • Cuisine: Japanese
  • Menu: Buffet

Location

13, Aza Izumikawa, Rusutsu-mura, Abuta-gun, Hokkaido, Rusutsu, Niseko, Japan, 048-1711
Excellent
Location

8.7

Airports
  • Okadama Airport (OKD)
    56.1 km
  • New Chitose Airport (CTS)
    64.5 km
Public transportation
  • Hirafu Train Station
    18.2 km
Convenience store
  • On-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Additional charge per night for extra persons will be required upon check-in.
  • The property provides shuttle bus service from/to New Chitose Airport at an additional charge.
    In order to reserve the transfer, please inform the property of your arrival details by 5:00 PM, 7 days prior to arrival.
  • Airport transfer is available at an additional charge. Guests are able to contact the property after receiving booking confirmation.
  • Baby cot is available at an additional charge.
  • Children under 6 years old stay for free if using existing bed.
  • Children 0-3 years old stay for free using existing bed can attend the leisure activities when parents accompanied. Meals are charged depending on the restaurant.
  • Children 4-5 years old stay for free using existing bed will not include any amenities, meals and leisure activities tickets.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until12:00
Getting around
  • Airport transfer fee3500 JPY
  • Distance from city center75 km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)3300 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors9
  • Number of restaurants12
  • Number of rooms 537
  • Room voltage100
  • Year property opened1989
  • Most recent renovation2008
Parking
  • Daily parking fee0 JPY

Property announcements

Buffet breakfast is offered at JPY 3,025 per adult and JPY 2,117 per child.

Reviews of Rusutsu Resort Hotel & Convention from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.6
Location8.7
Room comfort and quality8.5
Service8.6
Value for money7.8
High score for Niseko
Rating
9+ Exceptional (101)
8-9 Excellent (50)
7-8 Very Good (59)
6-7 Good (20)
<6 Below Expectation (21)
Time of the year
Mar - May (42)
Jun - Aug (22)
Sep - Nov (17)
Dec - Feb (170)

Show reviews that mention 

Showing 251 verified guest comments
12345
10.0
Exceptional
Soo from Singapore
Family with teens
Standard Triple Room with Extra Bed - Non-Smoking
Stayed 14 nights in December 2022

Return to Rusutsu!”

This is out 4th season at Rusutsu and 3rd stay at Rusutsu Resort Hotel & Convention. We are back because our experience here keeps getting better and better, despite missing out on the last 2 seasons due to the pandemic. Because things are pretty much the same as 3 years ago, which some tweaks, we are absolutely ok with the setup they have, including the limited dining options. For others, this is something to keep in mind. If you have a family of four, go for the 3+1 bedroom option. While a little tight on space, it worked for us and you can always move the single beds together to create more space for your luggage. Room cleaning was often done for our room late in the evening, which meant that we would come back from the slopes to an unmade room. That was absolutely fine with us as we usually just dump our stuff and head out for dinner. The new onsen, which was launched just before the pandemic, is great, especially the outdoor part. My 2 boys loved it when it was first launched 3 years ago and still do. It is a must-do daily apres-ski activity for them. The 25+5 hour lift ticket option, which has been launched for the first time this season, is an absolute winner! It halved my lift tickets cost compared to 3 years ago...at the very least! That said, Shinchan Crayon Kids Ski School is the main we keep returning to Rusutsu. They have the most caring ski instructors and we have developed real personal relationship with their key personnel over the last 4 seasons. Ayumi-san, Mishi-san, Nakamura-san, Hashimoto-san and Ms Orange - you guys are the best! We also took Ski and Snowboarding lessons from the Rusutsu school. The 3 instructors we had were great! A special shout-out to Owain Jones, Mylo Allan and last but certainly not least, Mackenzie Spurgeon. Our oldest boy had a blast with you, even though it was only for 3 hours. Hope to see you guys back in Rusutsu next year!

Reviewed December 27, 2022

See room deals

10.0
Exceptional
Ryan from United States
Couple
Standard Twin Room - Non-Smoking
Stayed 3 nights in December 2022

Excellent stay for a ski trip ”

The hotel is very conveniently located at the base of the west mountain Rusustsu lifts and a short gondola ride from the east mountain. The staff was super friendly, rooms were clean, and food was all delicious. The room comes with a ski locker and parking is free in the main lot. We had a great time and hope to visit again.

Reviewed December 29, 2022

See room deals

10.0
Exceptional
SIYU from Singapore
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in December 2022

Exceptional”

Very recommended. Ski in ski out resort, good experience here. The resort is huge, many other activities other than ski, and staff here also very helpful. The resort hotel also has nice hot spring!

Reviewed January 29, 2023

See room deals

10.0
Exceptional
Faten from Malaysia
Business traveler
Standard Twin Room - Non-Smoking
Stayed 2 nights in December 2022

Nice ski resort!”

Having good time with my friend here. But we came early of winter season, so there is not so many winter activities were offered at that moment :)

Reviewed January 23, 2023

See room deals

10.0
Exceptional
Krongkwan from Thailand
Family with young children
Standard Twin Room - Non-Smoking
Stayed 3 nights in December 2022

Amazing in everyway”

Spent 3 nights at Rusutsu Resort and love everything about it. Wish there are more restaurants though but apart from that everything is really great. Would love to come back again soon.

Reviewed December 28, 2022

See room deals

9.6
Exceptional
Robin from Singapore
Family with young children
Standard Twin Room - Non-Smoking
Stayed 5 nights in December 2022

Fantastic stay ”

A family of 4 with 2 young kids (7 & 8 years). We enjoy our ski lesson by the resort. Got a good instructor and we manage to grasp the basic within 1 hour. Breakfast (comes with the booking) and dinner buffet is good at Oktoberfest. If you want to have pocket friendly meals, can buy from seico mart or 7-11 just outside the resort. They have hot Katsu Don, curry rice etc My kids love it and we love it too. We will visit again. Remember to request room nearer to the lobby. Ours was very far away. We stay at north wing.

Reviewed December 30, 2022

See room deals

10.0
Exceptional
Sin from Malaysia
Family with young children
Standard Twin Room with Extra Bed - Non-Smoking
Stayed 3 nights in December 2022

Excellent resort ”

Wake up with best snow scenery is so amazing . Great value for money, food were nice , room were big ❤️ Very friendly staff and accommodative .

Reviewed December 23, 2022

See room deals

9.6
Exceptional
Ronald from Singapore
Family with young children
Standard Triple Room with Extra Bed - Non-Smoking
Stayed 2 nights in December 2022

Exceptional”

Stayed at Westin Rusutsu before and I would choose Rusutsu Resort and Convention if I had to choose over Westin. Very convenient because no need to take the tram especially if you ski. Like the new onsen and enjoy the heated swimming pool. Room is spacious and clean.

Reviewed December 22, 2022

See room deals

10.0
Exceptional
Bee from Singapore
Family with young children
Standard Twin Room with Extra Bed - Non-Smoking
Stayed 2 nights in December 2022

Exceptional”

Room is conveniently located just above the ski rental. Restaurants, pools, onsen are all within walking distance.

Reviewed December 12, 2022

See room deals

Dear Bee, We sincerely thank you for choosing Rusutsu Resort and appreciate taking your precious time to share your experience with us. We are glad to hear you seems to had enjoyed winter experiences, here in Rusutsu. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Best regards, Rusutsu Resort Hotel & Convention

Responded December 29, 2022
Rusutsu Resort Hotel & Convention
9.2
Exceptional
Sharani from Singapore
Family with young children
Standard Twin Room - Non-Smoking
Stayed 5 nights in December 2022

Great for family”

Stayed for 5 nights. Plenty snow to play with. Easy booking for tours but MUST be reserved in advance to avoid disappointment as they're very popular. Very helpful staff who helped reserved shuttle bus services. Halal food options very limited. But it's near 7-Eleven, which was helpful. Will stay there again for snow retreat.

Reviewed December 27, 2022

See room deals

10.0
Exceptional
Evelyn from Philippines
Family with young children
Standard Twin Room with Extra Bed - Non-Smoking
Stayed 2 nights in December 2019

A great place to spend quality time with your family ”

We had a great family bonding time with our children and grandchildren! We love playing in the snow and the kids love the carousel!

Reviewed December 31, 2019

See room deals

Dear Evelyn, We sincerely thank you for choosing Rusutsu Resort and appreciate taking your precious time to share your experience with us. We are glad to hear you and your family had enjoyed playing with powder snow here, in Rusutsu and the kids loved the Carousel in the hotel. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention

Responded January 02, 2020
Rusutsu Resort Hotel & Convention
10.0
Exceptional
Luke from United States
Couple
Standard Twin Room - Non-Smoking
Stayed 3 nights in March 2020

Magical Experience ”

This place is magical. It is beautiful and has so many cool features to offer. The restaurants are great. The Onsen is unreal. And on top of it all, it is located right next to the chairlift.

Reviewed March 17, 2020

See room deals

Dear Luke, We sincerely thank you for choosing Rusutsu Resort and appreciate your positive feedback. We are pleased to hear you enjoyed staying with us including meals at restaurants and our new “Hot spring – Kotobuki” (onsen). We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention

Responded April 22, 2020
Rusutsu Resort Hotel & Convention
9.2
Exceptional
Addy from Singapore
Family with teens
Standard Triple Room with Extra Bed - Non-Smoking
Stayed 5 nights in December 2022

Ski resort for beginner learners”

This is a good ski resort for beginner learners. Ski instructors are friendly, patient and English speaking. Slopes are generally not too crowded except for bottom of the slope where the local high school kids are having their lessons. The intermediate slopes are at the eastern (Westin Side) which can be accessed via Gondola.

Reviewed December 16, 2022

See room deals

Dear Addy, We sincerely appreciate choosing Rusutsu Resort and taking your precious time to share your experience with us. We are glad to hear you enjoyed a ski lesson with our ski instructors. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Best regards, Rusutsu Resort Hotel & Convention

Responded December 29, 2022
Rusutsu Resort Hotel & Convention
8.8
Excellent
Steven from Australia
Couple
Standard Twin Room - Non-Smoking
Stayed 7 nights in January 2023

Pricey with great location and amenities”

On snow accommodation is pricey and this is no exception. Japanese service is excellent as always, great location for skiing and the hotel has all the facilities you need. Multiple public baths, number of on site restaurants and the slopes don't feel busy.

Reviewed January 27, 2023

See room deals

9.6
Exceptional
Dale from Japan
Couple
Standard Twin Room
Stayed 1 night in May 2022

Great value for money”

The staff were extremely helpful, the breakfast was excellent, and the atmosphere was good.

Reviewed May 07, 2022

See room deals

Dear Dale, We sincerely thank you for choosing Rusutsu Resort and appreciate your feedback. We are glad to hear you enjoyed staying with us and spring experiences, here in Rusutsu. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention

Responded May 17, 2022
Rusutsu Resort Hotel & Convention
9.6
Exceptional
John from South Africa
Family with young children
Standard Twin Room - Non-Smoking
Stayed 9 nights in January 2020

Amazing for kids and skiing adults”

This was the second time in Rusutsu, the previous time we stayed in the Westin. Great location for skiing and amazing facilities for young kids. We had a great time.

Reviewed January 27, 2020

See room deals

Dear John, We sincerely thank you for coming back to Rusutsu Resort and appreciate taking your precious time to share your feedback. We are glad to hear you and your family enjoyed skiing here, in Rusutsu. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention

Responded January 28, 2020
Rusutsu Resort Hotel & Convention
9.2
Exceptional
Katsunori from Japan
Family with young children
Standard Twin Room - Non-Smoking
Stayed 1 night in May 2021

New onsen facility”

The resort itself had a Showa atmosphere. Pretty oldish. The room was clean but smelt a bit old. But the new onsen facility, Kotobuki no Yu, was brand new, clean, and wonderfully designed.

Reviewed May 05, 2021

See room deals

Katsunori 様 このたびはルスツリゾートにご宿泊いただき誠にありがとうございます。 また、ご感想をお寄せいただき重ねて御礼申し上げます。 「ルスツ温泉・・ことぶきの湯」をお褒めいただき大変嬉しく存じます。ごゆっくりと旅の疲れを癒していただけたなら幸いです。 施設・お部屋等につきまして、いただいたコメントを関連部署・マネジメントチームに共有し、今後の更なる改善のため参考とさせていただきます。 これからもスタッフ一同さらに精進いたしますので、引き続きルスツリゾートをご愛顧賜りますようお願い申し上げます。 ご投稿ありがとうございました。 ルスツリゾートホテル&コンベンション

Responded May 06, 2021
Rusutsu Resort Hotel & Convention
8.4
Excellent
Sheya from Singapore
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in December 2022

2 nights in Rusutsu”

Room was spacious with balcony. Requested for 1 king bed but got 2 single beds and was not informed until I reached the room to find out myself. Staff was not very fluent in English, only spoke in Japanese and was kinda reluctant when I had some queries. Basic amenities provided. Stayed here for winter sports/activities, nothing much to do other than that. There’s restaurants and convenient store down the streets.

Reviewed December 20, 2022

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9.2
Exceptional
Mark from Philippines
Family with young children
Standard Triple Room with Extra Bed - Non-Smoking
Stayed 1 night in February 2020

Awesome place. My kids enjoyed our stay at the hotel. And we will definitely come back again nxtyr. ”

There should have cartoon network, disney channel that is in english language on the tv channel.

Reviewed February 29, 2020

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Dear Mark, We sincerely thank you for choosing Rusutsu Resort and appreciate your feedback. We are glad to hear your children enjoyed staying with us and you wished to come back again. Regarding feedback about TV channel, we will share your comment with the related department to improve our service quality and keep making our best efforts for all guests to stay more enjoyable. We look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention

Responded April 22, 2020
Rusutsu Resort Hotel & Convention
8.4
Excellent
Lo from Indonesia
Couple
Standard Twin Room - Non-Smoking
Stayed 3 nights in January 2020

Excellent”

Depends on which building your room is in, it took a long walk from our room to the ski locker room! Make sure not to forget any of your gear before leaving your room! There are a number of restaurants but most of them are very expensive!

Reviewed April 03, 2020

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Dear Lo, We sincerely thank you for choosing Rusutsu Resort and appreciate your valued feedback. We hope you had great snow experiences and enjoyed beautiful nature here, in Rusutsu. However, we regret price range of our restaurants could not met your expectation. We will share you feedback with our restaurants and management team to provide the best experience of all guests who stay with us. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention

Responded April 24, 2020
Rusutsu Resort Hotel & Convention
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