Rydges Mackay Suites
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8.3
Excellent
/10
(91 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location
Parking
FREE
  • Gordi's Café & Bar90 m
  • Fredericks Showcase Space120 m
  • Let the Children Play Toyshop130 m
  • Travelworld160 m
  • Artspace Mackay230 m
  • Mackay Town Hall290 m
  • QPWS office360 m
  • Caneland Central Shopping Centre600 m
  • The Leichhardt Tree840 m
  • Bluewater Lagoon840 m
  • Free Wi-Fi

    Rydges Mackay Suites

    9 Gregory Street,, Central Mackay, Mackay, Australia, 4740 - See map

    This property is in high demand!

    Booked 17 times

    "Clean room, great location, friendly staff, will stay here again!"
    Carolyn - January 25, 2018
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent comfort
    8.4 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    • Bar

    Cheaper than 90% of all properties in Mackay in the last 24 hours

    Compared to 84 Mackay properties at Agoda for various dates

    Property ranking|Compared to 84 Mackay properties
    See all rankings
    Review score - United States
    10.0/10
    Cheapest price score
    Location score
    9.0/10
    Room comfort score
    8.4/10
    Better than
    99
    %
    of Mackay properties
    Better than
    90
    %
    of Mackay properties
    Better than
    88
    %
    of Mackay properties
    Better than
    87
    %
    of Mackay properties
    Value for money7.8
    Location rating8.9

    Rooms available at Rydges Mackay Suites

    8.4
    Excellent
    Room comfort & quality
    Deluxe Suite Spa
    Deluxe Suite Spa
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
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    1 bedroom Suite
    1 bedroom Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 queen bed
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    Studio Hotel Room
    Studio Hotel Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
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    Deluxe Two-Bedroom Suite
    Deluxe Two-Bedroom Suite
    ...
    • Room size: 87 m²/936 ft²
    • Balcony/terrace
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 2 single beds and 1 king be...
    Enter dates to see prices
    One-Bedroom Twin Suite
    One-Bedroom Twin Suite
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 2 single beds or 1 sofa bed
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    Suite Standard
    Suite Standard
    ...
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      Room standard
      Room standard
      ...
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        Studio Shared Bed
        Studio Shared Bed
        ...
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          unNamed
          unNamed
          ...
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            What people love about Rydges Mackay Suites

            • 8.8
              Excellent
              Staff 

              "Staff friendly & helpful."

              Gregory

              |

              January 8, 2019

            • 8.4
              Excellent
              Location

              "A great location."

              Kim

              |

              August 1, 2016

            • 8.4
              Excellent

              "Great stay"

              Adam

              |

              April 7, 2016

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            More about Rydges Mackay Suites

            More about Rydges Mackay Suites

            10.0
            Exceptional

            "It is a great place to stay at Mackay."

            Kalum

            |

            December 24, 2018

            An overview

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            Most talked about facilities

            Housekeeping
            4 mentions
            Food & Dining
            2 mentions
            Breakfast
            1 mention
            Swimming Pool
            1 mention

            What they offer

            9.2
            Exceptional

            "Room was modern and on a quiet floor."

            Mark

            |

            April 15, 2018

            View all reviews
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            Food and dining

            Restaurants on site

            Moss On Wood
            Cuisine:Mexican
            Menu:Buffet

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Rydges Mackay Suites from real guests

            Overall rating
            8.3
            Excellent
            From 975 reviews
            Provided by verified guests of
            Agoda Reviews (91)Booking.com Reviews (726)
            Rating via Agoda8.3
            /
            10
            Cleanliness8.5
            Facilities8.1
            Location8.9
            Room comfort and quality8.4
            Service8.4
            Value for money7.8
            High score for Mackay
            Rating
            9+ Exceptional (12)
            8-9 Excellent (11)
            7-8 Very Good (14)
            6-7 Good (4)
            <6 Below Expectation (3)
            Time of the year
            Mar - May (6)
            Jun - Aug (15)
            Sep - Nov (9)
            Dec - Feb (14)
            All guests (91)
            All room types
            All languages
            Showing 44 verified guest comments
            123
            9.2
            Exceptional
            peter from Australia
            Couple
            Studio Hotel Room
            Stayed 1 night in August 2019

            Great service”

            Right in the heart of Mackay, close to everything. Fantastic service from the reception staff, would only stay here in Mackay.

            Reviewed August 24, 2019

            Wonderful feedback Peter, thank you for taking the time to let us know you enjoyed your stay and our staff at Reception were especially helpful. We look forward to welcoming you back to the hotel when you are travelling to Mackay in the future. Lisa - RDM

            Responded October 21, 2019
            Rydges Mackay Suites
            7.6
            Very good
            Michael-Nelly from Australia
            Couple
            1 bedroom Suite
            Stayed 2 nights in July 2019

            A working stop over”

            Great hotel but only problem is there is very limited parking ! WHY?

            Reviewed July 12, 2019
            6.8
            Good
            Elaine from Australia
            Couple
            Studio Hotel Room
            Stayed 1 night in April 2019

            Good”

            The front desk staff need to be more welcoming. We requested 2 separate beds ,consequently my husband slept on the floor. A quiet room in the higher floors was requested,however on the second bottom floor above a night club that made a dreadful noise till 1am was what we paid for. Never ever again will we stay at your hotel

            Reviewed April 19, 2019
            10.0
            Exceptional
            Jason from Australia
            Solo traveler
            1 bedroom Suite
            Stayed 1 night in January 2019

            Excellent Service”

            Scott at front counter was very friendly and helpful as well as Melissa with room service . Fantastic experience thank you very much .

            Reviewed January 18, 2019

            Thanks for your review Jason, we appreciate the wonderful feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.

            Responded April 01, 2019
            Rydges Mackay Suites
            8.8
            Excellent
            Gregory from Australia
            Couple
            Studio Hotel Room
            Stayed 2 nights in January 2019

            Inner city location”

            Stayed for the weekend rooms comfortable & spacious. Staff friendly & helpful.

            Reviewed January 08, 2019

            Thanks for your review Gregory, we appreciate the great feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.

            Responded April 01, 2019
            Rydges Mackay Suites
            9.6
            Exceptional
            Kym from Australia
            Family with young children
            1 bedroom Suite
            Stayed 1 night in January 2019

            Great room and location”

            Pool should be heated though

            Reviewed January 06, 2019

            Thanks for your review Kym, we appreciate the wonderful feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.

            Responded April 01, 2019
            Rydges Mackay Suites
            10.0
            Exceptional
            Kalum from Australia
            Family with young children
            1 bedroom Suite
            Stayed 2 nights in December 2018

            A value of your spending”

            It is a great place to stay at Mackay.

            Reviewed December 24, 2018

            Thanks for your review Kalum, we appreciate the wonderful feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.

            Responded April 01, 2019
            Rydges Mackay Suites
            7.2
            Very good
            Jennifer from Australia
            Solo traveler
            1 bedroom Suite
            Stayed 1 night in October 2018

            Very good”

            I was happy with majority of staff but front staff particular one who was on duty the weekend needs training on welcome and helpful attitude

            Reviewed October 27, 2018
            5.2
            Stuart from Australia
            Solo traveler
            Studio Hotel Room
            Stayed 1 night in September 2018

            Don't Use Agoda”

            Thought I had a sc apartment. Just had a standard room twice the price of any where in Mackay. Will never use Agoda again. Feeling ripped off.

            Reviewed September 03, 2018
            9.2
            Exceptional
            Nicole from Australia
            Family with young children
            Deluxe Suite Spa
            Stayed 1 night in August 2018

            Exceptional”

            The overall experience was very good, however we waited nearly 2 hours for room service to arrive. Food was burnt and nearly cold. We stayed in the deluxe spa suite and the spa was no where as big as described

            Reviewed August 30, 2018
            7.6
            Very good
            Michelle from Australia
            Solo traveler
            1 bedroom Suite
            Stayed 1 night in June 2018

            Was good what I used it for ”

            Cons- really small rooms, was expecting bigger, no table and chairs on the balcony

            Reviewed June 11, 2018
            8.0
            Excellent
            Mark from Australia
            Solo traveler
            Studio Hotel Room
            Stayed 1 night in May 2018

            Very good”

            All good

            Reviewed May 28, 2018
            8.0
            Excellent
            Elaine from Australia
            Couple
            1 bedroom Suite
            Stayed 1 night in December 2017

            heart of the city”

            Satisfied customer

            Reviewed May 18, 2018
            9.2
            Exceptional
            Mark from Australia
            Solo traveler
            Studio Hotel Room
            Stayed 4 nights in April 2018

            Hotel in the centre of Mackay”

            Room was modern and on a quiet floor. Room was clean and had all the necessary facilities. Sadly the weather was bad during my stay with a cyclone in the area, so I didn't get to enjoy the view much.

            Reviewed April 15, 2018

            Thanks for your review Mark, we appreciate your time. Lovely to hear that you enjoyed your room and the hotel facilities, despite the nasty weather at the time. We hope to have the opportunity to welcome you back to the hotel if you are travelling to Mackay in the future. Lisa P - RDM

            Responded April 28, 2018
            Rydges Mackay Suites
            8.4
            Excellent
            Nicolas from Australia
            Business traveler
            1 bedroom Suite
            Stayed 1 night in February 2018

            Everything you need and great location.”

            Rooms were very spacious, location central to everything. Cons are that they have opened a new restaurant and that was a shambles, and TV channels have terrible reception and limited channels.

            Reviewed February 28, 2018

            Thanks for your review Nicolas, we value your time to let us know about your stay. Lovely to have your feedback on our great location and spacious one bedroom apartments. Very sorry to hear you were disappointed with aspects of your stay, please accept our apologies. The hotel was sold on the 13th February and is now trading as Rydges Mackay Suites, with plans to redevelop the food and beverage outlets on the ground floor of the property very soon. We hope to see you again if you are travelling to Mackay in the future. Kind Regards Lisa RDM

            Responded March 22, 2018
            Rydges Mackay Suites
            9.2
            Exceptional
            Carolyn from Australia
            Solo traveler
            Studio Hotel Room
            Stayed 2 nights in January 2018

            Great location!”

            Clean room, great location, friendly staff, will stay here again!

            Reviewed January 25, 2018

            Thanks for your review Carolyn, we value your time. Wonderful to hear that you enjoyed our great location and friendly staff. We certainly appreciate your feedback, and look forward to welcoming you back to the hotel on your next visit to Mackay. Kind Regards Lisa RDM

            Responded March 22, 2018
            Rydges Mackay Suites
            8.0
            Excellent
            Gloria from Australia
            Couple
            Studio Hotel Room
            Stayed 1 night in December 2017

            Excellent”

            Easy access from road and friendly staff.

            Reviewed January 02, 2018

            Thanks for your review Gloria, we appreciate your lovely compliments. We look forward to welcoming you back to the hotel on your next visit to Mackay.

            Responded April 28, 2018
            Rydges Mackay Suites
            8.0
            Excellent
            Nathan from Australia
            Business traveler
            Studio Hotel Room
            Stayed 1 night in September 2017

            Very good”

            Only downside, smallish rooms and older tvs

            Reviewed October 13, 2017
            6.4
            Good
            Josh from Australia
            Couple
            Studio Hotel Room
            Stayed 1 night in September 2017

            Good”

            Staff were friendly and helpful, however, I would not consider the facilities and room itself to be worth the full price - as I received a substantial discount.

            Reviewed October 02, 2017
            6.8
            Good
            Nicolas from New Zealand
            Business traveler
            1 bedroom Suite
            Stayed 1 night in June 2017

            Good”

            Great location but terrible TVs. Old dated TVs missing most digital channels. Really lets this amazing hotel down and probably won't stay again because of it. Would stay every time if this was fixed.

            Reviewed June 21, 2017
            123
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            Rydges Mackay Suites
            |Excellent 8.3
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            • Excellent location
            • Bluewater Lagoon