This property is in high demand!
Booked 17 times
Booked 17 times
Free Wi-Fi in all rooms!
Room service [24-hour]
Compared to 84 Mackay properties at Agoda for various dates
|Value for money||7.8|
"Staff friendly & helpful."
January 8, 2019
"A great location."
August 1, 2016
April 7, 2016
"It is a great place to stay at Mackay."
December 24, 2018
A prime location in Mackay, this location is considered by many to be the pick of the town due to its luxury and convenience. Guests can expect modern, well-equipped rooms varying from singles to suites with a full kitchen. Be certain to check out the just-around-the-corner Sorbello’s Italian Restaurant where the finest in Italian dishes are prepared daily with fresh local ingredients. An inexpensive alternative to far more expensive hotels in Mackay, the Rydges Mackay Suites is a wonderful boutique alternative for those staying in the area. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Rydges Mackay Suites.
"Room was modern and on a quiet floor."
April 15, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Rydges Mackay Suites
Right in the heart of Mackay, close to everything. Fantastic service from the reception staff, would only stay here in Mackay.
Wonderful feedback Peter, thank you for taking the time to let us know you enjoyed your stay and our staff at Reception were especially helpful. We look forward to welcoming you back to the hotel when you are travelling to Mackay in the future. Lisa - RDM
A working stop over”
Great hotel but only problem is there is very limited parking ! WHY?
The front desk staff need to be more welcoming. We requested 2 separate beds ,consequently my husband slept on the floor. A quiet room in the higher floors was requested,however on the second bottom floor above a night club that made a dreadful noise till 1am was what we paid for. Never ever again will we stay at your hotel
Scott at front counter was very friendly and helpful as well as Melissa with room service . Fantastic experience thank you very much .
Thanks for your review Jason, we appreciate the wonderful feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.
Inner city location”
Stayed for the weekend rooms comfortable & spacious. Staff friendly & helpful.
Thanks for your review Gregory, we appreciate the great feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.
Great room and location”
Pool should be heated though
Thanks for your review Kym, we appreciate the wonderful feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.
A value of your spending”
It is a great place to stay at Mackay.
Thanks for your review Kalum, we appreciate the wonderful feedback on your stay, and hope to see you again when you are travelling to Mackay in the future.
I was happy with majority of staff but front staff particular one who was on duty the weekend needs training on welcome and helpful attitude
Don't Use Agoda”
Thought I had a sc apartment. Just had a standard room twice the price of any where in Mackay. Will never use Agoda again. Feeling ripped off.
The overall experience was very good, however we waited nearly 2 hours for room service to arrive. Food was burnt and nearly cold. We stayed in the deluxe spa suite and the spa was no where as big as described
Was good what I used it for ”
Cons- really small rooms, was expecting bigger, no table and chairs on the balcony
heart of the city”
Hotel in the centre of Mackay”
Room was modern and on a quiet floor. Room was clean and had all the necessary facilities. Sadly the weather was bad during my stay with a cyclone in the area, so I didn't get to enjoy the view much.
Thanks for your review Mark, we appreciate your time. Lovely to hear that you enjoyed your room and the hotel facilities, despite the nasty weather at the time. We hope to have the opportunity to welcome you back to the hotel if you are travelling to Mackay in the future. Lisa P - RDM
Everything you need and great location.”
Rooms were very spacious, location central to everything. Cons are that they have opened a new restaurant and that was a shambles, and TV channels have terrible reception and limited channels.
Thanks for your review Nicolas, we value your time to let us know about your stay. Lovely to have your feedback on our great location and spacious one bedroom apartments. Very sorry to hear you were disappointed with aspects of your stay, please accept our apologies. The hotel was sold on the 13th February and is now trading as Rydges Mackay Suites, with plans to redevelop the food and beverage outlets on the ground floor of the property very soon. We hope to see you again if you are travelling to Mackay in the future. Kind Regards Lisa RDM
Clean room, great location, friendly staff, will stay here again!
Thanks for your review Carolyn, we value your time. Wonderful to hear that you enjoyed our great location and friendly staff. We certainly appreciate your feedback, and look forward to welcoming you back to the hotel on your next visit to Mackay. Kind Regards Lisa RDM
Easy access from road and friendly staff.
Thanks for your review Gloria, we appreciate your lovely compliments. We look forward to welcoming you back to the hotel on your next visit to Mackay.
Only downside, smallish rooms and older tvs
Staff were friendly and helpful, however, I would not consider the facilities and room itself to be worth the full price - as I received a substantial discount.
Great location but terrible TVs. Old dated TVs missing most digital channels. Really lets this amazing hotel down and probably won't stay again because of it. Would stay every time if this was fixed.
Free Wi-Fi in all rooms!
Room service [24-hour]