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View, The Miller Hotel North Sydney in Sydney
One Bedroom Suite, The Miller Hotel North Sydney in Sydney
Guestroom, The Miller Hotel North Sydney in Sydney
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Ballroom, The Miller Hotel North Sydney in Sydney
Buffet, The Miller Hotel North Sydney in Sydney
Exterior view, The Miller Hotel North Sydney in Sydney

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7.4

Very good

425 reviews

425 reviews

Housekeeping17
Breakfast10
View6
See map
See map

7.6

Very good

Location rating score

Very good location - 1.99 kilometers from city center
Parking
Available
Popular landmarks
Sydney Harbour Bridge
1.9 km
Sydney Opera House
2.5 km
The Rocks
2.7 km
The Opera House to the Botanic Gardens Walk
2.8 km
Royal Botanic Garden Sydney
3.4 km
Closest landmarks
Civic Centre Park
130 m
Ridge Street Carpark
260 m
Starlight Cinema
340 m
Dorris Fitton Park
350 m
Consulate General of Estonia
370 m

The Miller Hotel North Sydney

54 McLaren Street, North Sydney, North Sydney, Sydney, Australia, 2060 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the North Sydney part of Sydney, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sydney Opera House. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

720 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Golf course [on-site]

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Sydney every 1 minutes on Agoda.com
Value for money7.2
Location rating7.6
Nearest airportSydney Airport (SYD)
Distance to airport12.1 km

Rooms available at The Miller Hotel North Sydney

Very good
Room comfort & quality

7.5

Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Harbour View Queen Room
...
  • Room size: 25 m²/269 ft²
  • Harbor view
  • 1 queen bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Executive Queen Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Family Suite
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 single beds & 1 double be...
Enter dates to see prices
One Bedroom Harbour View Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Double Queen Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are accessible at The Miller Hotel North Sydney?

The Miller Hotel North Sydney includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.

Does The Miller Hotel North Sydney have an option for contactless check-in and check-out?

At The Miller Hotel North Sydney, visitors can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What attractions are in close proximty of The Miller Hotel North Sydney that are in walking distance?

While staying at The Miller Hotel North Sydney, jump start your holiday by visiting the nearest points of interest that are within close proximity to the property which include Civic Centre Park, Starlight Cinema, and Dorris Fitton Park.

What bars are close by The Miller Hotel North Sydney?

While lounging at The Miller Hotel North Sydney, enjoy your evening or night out at Bar Fredo or Opera Bar to make the most out of your nightlife.

What are the property's policies for children's bedding at The Miller Hotel North Sydney?

The Miller Hotel North Sydney's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does The Miller Hotel North Sydney have?

The Miller Hotel North Sydney has a total of 167 rooms.

How long do travelers generally stay at The Miller Hotel North Sydney?

Verified past guests that have stayed at The Miller Hotel North Sydney had an average nightly stay of 3 nights at this property.

At what time of the year is The Miller Hotel North Sydney most popular?

The Miller Hotel North Sydney's most popular month where verified visitors have stayed the most is in March.

What was the average room rate for The Miller Hotel North Sydney been in the past month?

The typical room rate for The Miller Hotel North Sydney in the past month is 173.98 AUD, compared to city's average of 196.08 AUD.

What is the typical rating that past Couples' have given to The Miller Hotel North Sydney?

Verified couple travelers that have stayed at this property have given The Miller Hotel North Sydney an average rating of 7.1. You can look up on more descriptive customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to The Miller Hotel North Sydney?

Past families with older children that have stayed at this property have given The Miller Hotel North Sydney an average rating of 7.9. You can look up more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What people love about The Miller Hotel North Sydney

  • 8.8

    Excellent
    Cleanliness

    "Small but clean and comfy rooms."

    SAKET

    |

    March 7, 2023

  • 9.2

    Exceptional
    Staff 

    "Service was polite and obliging, room very clean."

    Susan

    |

    September 21, 2022

  • 10

    Exceptional
    Location

    "Great experience and close to main attractions."

    Jessica-leigh

    |

    July 30, 2023

Property ranking|Compared to 1,721 Sydney properties
See all rankings
Cheapest price score
Room comfort score
7.6/10
Room size
36 sqm.
Service score
7.9/10
Better than
99
%
of Sydney properties
Better than
93
%
of Sydney properties
Bigger than
90
%
of Sydney properties
Better than
86
%
of Sydney properties
Overall rating:

7.4

Very good
425 reviews
Cleanliness
7.5
Facilities
6.8
Location
7.6
Read all reviews >
What travelers say they love:
Pro - location, affordable, friendly staff.
Natasha from Australia
Business traveler
More about The Miller Hotel North Sydney

More about The Miller Hotel North Sydney

Experience Comfort and Convenience at The Miller Hotel North Sydney

Discover a luxurious stay at The Miller Hotel North Sydney, a 4.0 star hotel in Sydney, Australia. This hotel boasts an array of facilities that will make your stay comfortable and convenient. Enjoy 24-hour room service, a coffee shop, and a bar where you can unwind after a long day of exploring the city. Take advantage of the laundry service, restaurant, and air conditioning to make your stay even more enjoyable. Relax in your room with in-house movies, a hair dryer, television, and mini bar. Step out onto your balcony/terrace and enjoy satellite/cable TV and Wi-Fi in public areas. The hotel also offers car park, designated smoking area, refrigerator, and free Wi-Fi in all rooms. Other facilities include dry cleaning, express check-in/check-out, luggage storage, shared lounge/TV area, daily housekeeping, ticket service, breakfast buffet, continental breakfast, car park onsite, self-parking, and car park charges applied. Experience comfort and convenience at The Miller Hotel North Sydney.

Room Types at The Miller Hotel North Sydney

The Miller Hotel North Sydney offers a variety of room types to suit the needs of every traveler. Choose from the Deluxe Queen room, which features 1 Queen Bed and spans 25 square meters, or the Deluxe Twin room, which offers 2 Single Beds and the same amount of space. For a bit more room to stretch out, opt for the Executive Queen Room, which boasts 34 square meters and 1 Queen Bed. If a stunning harbor view is what you're after, the Harbour View Queen Room is the perfect choice with 25 square meters and 1 Queen Bed. The hotel also offers larger One Bedroom Suites, which span 45 square meters and feature 1 Queen Bed, and Two Bedroom Suites, which provide 60 square meters of space and come with either 2 Single Beds or 1 Queen Bed.

Discover the Iconic Sydney Harbour Bridge from The Miller Hotel North Sydney

The Miller Hotel North Sydney offers a prime location for guests to explore one of the most iconic landmarks in Australia, the Sydney Harbour Bridge. Just a few minutes' walk from the hotel, visitors can marvel at the stunning architecture of the bridge and take in breathtaking views of the city's skyline. Whether it's a leisurely stroll or an adventurous climb to the top, the Sydney Harbour Bridge is a must-visit attraction for anyone staying at The Miller Hotel North Sydney.

Wonderful Staff, Great Services, and Comfortable Stay

The Miller Hotel North Sydney has received numerous positive customer reviews, praising its wonderful staff and great services. Guests have expressed their satisfaction and appreciation for the friendly and helpful staff, who always welcome them with a smile. The hotel's quietness and comfortable rooms with great views have also been commended. Moreover, the good location in the city, with easy access to transportation, has made guests' stay more convenient. The breakfast served on Sunday mornings has also been a highlight for many guests. With all these positive reviews, it's no wonder that guests are planning to come back and recommend this hotel to their friends.

Experience Exceptional Hospitality at The Miller Hotel North Sydney

Looking for a hotel that offers exceptional hospitality? Look no further than The Miller Hotel North Sydney. With an overall rating of 7.4, this hotel has received high marks from satisfied guests. The staff performance has received a particularly high rating of 7.8, ensuring that guests are well taken care of during their stay. The hotel's location has also received a high rating of 7.6, making it an ideal choice for travelers looking to explore Sydney. Additionally, the hotel has received high ratings for cleanliness and comfort, with scores of 7.5 and 7.5 respectively. While some guests have noted lower ratings for facilities and food and dining, the hotel's exceptional staff and location more than make up for any shortcomings. Book your stay at The Miller Hotel North Sydney today and experience top-notch hospitality for yourself.

Show less

Amenities and facilities

Good
Facilities

6.8

Most talked about facilities

Breakfast

14 mentions

Housekeeping

13 mentions

Food & Dining

4 mentions

View

4 mentions

Languages spoken
  • English
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Golf course [on-site]
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Ironing facilities
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Mundo
  • Cuisine: American, Asian, Australian
  • Menu: Buffet, A-la-carte

Location

54 McLaren Street, North Sydney, North Sydney, Sydney, Australia, 2060
Very good
Location

7.6

Airports
  • Sydney Airport (SYD)
    12.1 km 23 min drive
  • Bankstown Airport (BWU)
    22.1 km 39 min drive
Public transportation
  • North Sydney Railway Station
    720 m 10 min walk
  • Waverton
    1.1 km
Hospital or clinic
  • North Sydney Discount Drug Store
    530 m
Shopping
  • Queen Victoria Building (QVB)
    4.1 km
Convenience store
  • 7 Eleven
    470 m
Cash withdrawal
  • ATM
    340 m

What's nearby

Popular landmarks
  • Sydney Harbour Bridge
    1.9 km
  • Sydney Opera House
    2.5 km
  • The Rocks
    2.7 km
  • The Opera House to the Botanic Gardens Walk
    2.8 km
  • Royal Botanic Garden Sydney
    3.4 km
  • Sea Life Sydney Aquarium
    3.9 km
  • Queen Victoria Building (QVB)
    4.1 km
  • Darling Harbour
    4.5 km
  • Manly Beach
    8.4 km
  • Bondi Beach
    8.8 km
Nearby landmarks
  • Civic Centre Park
    130 m
  • Ridge Street Carpark
    260 m
  • Starlight Cinema
    340 m
  • Dorris Fitton Park
    350 m
  • Consulate General of Estonia
    370 m
  • Fitness First North Sydney - Walker Street
    390 m
  • Fiji Consulate General
    400 m
  • Consulate General of Colombia
    420 m
  • Consulate General Of Nepal
    440 m
  • Iron Grip Gym
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that all public areas in the hotel are strictly non-smoking. The hotel does offer smoking guest rooms which are limited to the 1st floor only.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)27 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • Non-smoking rooms/floorsno
  • Number of rooms 167
  • License Id / Local Tax ID/ Entity NameB1B, ES2B, B2B, JS1B, A1B, S1B
Parking
  • Daily parking fee38 AUD

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

THE EXCITEMENT IS BUILDING. You asked and we listened.
The Miller Hotel is currently undergoing a makeover just for you.
Necessary noise, where possible, will be conducted during the hours of 8:00 AM to 5 PM to limit the impact on our guests.
We can’t wait to show you the finished product.

Reviews of The Miller Hotel North Sydney from real guests

Provided by verified guests of Agoda
7.4
Cleanliness7.5
Facilities6.8
Location7.6
Room comfort and quality7.5
Service7.8
Value for money7.2
High score for Sydney
Rating
9+ Exceptional (37)
8-9 Excellent (35)
7-8 Very Good (55)
6-7 Good (42)
<6 Below Expectation (69)
Time of the year
Mar - May (53)
Jun - Aug (54)
Sep - Nov (63)
Dec - Feb (68)

Show reviews that mention 

Showing 238 verified guest comments
12345
9.2
Exceptional
Susan from Australia
Solo traveler
Executive Queen Room
Stayed 5 nights in September 2022

Exceptional”

I stayed at The Miller 5 nights. Service was polite and obliging, room very clean. Exc breakfast. Needed more milk in fridge and instruction on air-con. Otherwise excellent stay 4⭐

Reviewed September 21, 2022

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9.2
Exceptional
Dimbi from Australia
Family with teens
Deluxe Twin
Stayed 4 nights in October 2022

Exceptional”

Great location. Shame about all the construction around it at the moment as very noisy. Breakfast was fantastic. Fresh veggie juices fabulous. Not far from train but think a new station being made right next to it

Reviewed October 10, 2022

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8.4
Excellent
Christine from Australia
Couple
Deluxe Queen
Stayed 1 night in February 2020

Good value”

We stayed in a one bedroom apartment with wonderful harbour views from the bedroom - unfortunately not from the lounge-room. .However the hotel is very shabby & out-dated & is in serious need of a re-vamp

Reviewed March 02, 2020

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Hi Christine, Thank you for taking the time to provide us with your feedback. I understand that the hotel is showing its age and we are very close to our full hotel refurbishment which is scheduled in for end of this year or early next year. I' m pleased to hear that you enjoyed the harbour view from the bedroom. We look forward to welcoming you back again. Kind regards, Rydges North Sydney Management

Responded March 02, 2020
The Miller Hotel North Sydney
7.6
Very good
Michael from Australia
Couple
Deluxe Queen
Stayed 1 night in February 2020

The hotel is starting to look a bit dated, needs a bit of work. Bed was comfortable .”

We were only there for one night, we were upgraded to a suite which was good. The rooms are starting to look a bit old and could do with a revamp. Staff were pleasant to deal with and the breakfast on Sunday morning was great.

Reviewed February 17, 2020

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Hi Michael, Thank you for taking the time to provide us with your feedback. I'm pleased to hear that you enjoyed an upgrade to a suite! I understand that the hotel is showing its age and we are very close to our full hotel refurbishment. We hope we will have a pleasure to welcoming you back to Rydges North Sydney in the near future again. Kind regards, Rydges North Sydney Management

Responded February 17, 2020
The Miller Hotel North Sydney
8.4
Excellent
Andrew from Australia
Business traveler
Deluxe Queen
Stayed 2 nights in February 2020

Excellent”

Shower taps dripped. Hard to turn off. Comfortable bed

Reviewed March 02, 2020

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Hi Andrew, Thank you for taking the time to provide us with your feedback. I'm sorry about the shower tap. . Your feedback has been passed onto our Maintenance Manager to further follow up. We are happy to read that despite unwanted issue in the bathroom, you have enjoyed the comfortable bed. Thank you. Kind regards, Rydges North Sydney Management

Responded March 09, 2020
The Miller Hotel North Sydney
7.6
Very good
lorraine from Australia
Couple
Executive Queen Room
Stayed 2 nights in September 2022

Good deal ”

The hotel is not as new in the photo especially the toilet,however staff are all very friendly.

Reviewed September 11, 2022

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8.0
Excellent
Natasha from Australia
Business traveler
Deluxe Twin
Stayed 1 night in March 2020

Good location, dated facilities. ”

Pro - location, affordable, friendly staff. Con - older style facilities, noisy air conditioning.

Reviewed March 09, 2020

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Hi Natasha, Thank you for taking the time to review your stay with us. I'm pleased to hear that you liked the location of the hotel and our staff members are friendly. Furthermore we are excited to announce our full refurbishment is scheduled for end of this year/early next year. This will change the hotel and facilities drastically. We look forward to welcoming you back again. Kind Regards, Rydges North Sydney Management

Responded March 10, 2020
The Miller Hotel North Sydney
6.8
Good
Andrew from Australia
Couple
Harbour View Queen Room
Stayed 2 nights in November 2022

Nice but needs a revamp”

Staff were lovely- however, for the prices charged I expect better quality. The rooms & hallways are old. In need of a paint job & refurbish. It was clean but bathroom old & a bad plumbing smell. Needs re-tiling etc. Views were excellent.

Reviewed November 27, 2022

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7.2
Very good
Leonie from Australia
Group
Two Bedroom Suite
Stayed 1 night in February 2020

No thank you”

This place smelt the minute you walked into it and followed you all the way to the room. It smelt wet and very musty. No air conditioning, but they did provide a portable air conditioner that took 12 hours to make any difference. One room had no working light. On a bright note, it was clean despite the smell and the price included breakfast which was good.

Reviewed February 17, 2020

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Hi Leonie, Thank you for taking the time to provide us with your feedback. I'm sorry to hear about the unpleasant smell and air conditioning issue in your room. Your feedback has been passed onto our Management for further follow up. We hope we will have a pleasure to welcoming you back again for much more comfortable night. Kind regards,Rydges North Sydney Management

Responded February 20, 2020
The Miller Hotel North Sydney
6.8
Good
Daniel from Australia
Family with young children
Executive Queen Room
Stayed 2 nights in June 2022

Tired Hotel- little expensive for what you'd get.”

Hotel in good location but quite tired. Bedroom was clean but bathrooms were a little messy still and could do with a whole freshen up (re-grout etc). The hotel was ok and would recommend if it were a little cheaper but at this price a little disappointing.

Reviewed July 23, 2022

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7.6
Very good
Marcia from Portugal
Family with young children
Harbour View Queen Room
Stayed 2 nights in December 2019

Not bad but very old”

Wasn't expecting it would be this old. But great view, well located and friendly staff.

Reviewed January 05, 2020

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Dear Marcia, Thank you for taking the time to review your stay. We are glad to hear that you were looked after by our staff and enjoyed the view. Furthermore, We are very excited to announce an upcoming full-scale refurbishment in the next 12-18 months, which will improve our rooms and facilities drastically. do hope we will be able to welcome you back in the future to make amends and improve your Rydges experience. Kind regards, Rydges North Sydney

Responded January 05, 2020
The Miller Hotel North Sydney
6.8
Good
Peter from Vietnam
Business traveler
Deluxe Queen
Stayed 3 nights in March 2020

There are better options in the local area”

Rydges in North Sydney was ok, but there are better options in the immediate area. The positive aspects at Rydges included the check in process, friendly staff and the room and common areas were certainly clean. The negative aspects included the location (2 kilometre return walk to the local restaurant and shopping precinct), the cost of the breakfast (US $28.00) and only two cable channels on the television. If I venture back to North Sydney I will stay near the Westpac Bank where the restaurants and shops are located.

Reviewed March 05, 2020

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Hi Peter, Thank you for taking the time to provide us with your feedback. I'm sorry to hear that the location of the hotel was inconvenient for you. Despite this, i'm pleased to hear that staff members were friendly and common areas were clean. Thank you. Kind regards, Rydges North Sydney Management

Responded April 10, 2020
The Miller Hotel North Sydney
6.8
Good
Abhay from New Zealand
Group
Deluxe Twin
Stayed 1 night in February 2020

Not a value for money ”

Rooms in Rydges Noth Sydney are old and the double room that I stayed was poorly lit and seemed more like a lodge. In past, I have stayed in various other Rydges and comparatively, Rydges North Sydney is not good at all, definitely not recommended for the price I paid.

Reviewed February 19, 2020

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Hi Abhay, Thank you for taking the time to provide us with your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. Kind regards, Rydges North Sydney Management

Responded February 20, 2020
The Miller Hotel North Sydney
6.4
Good
Tracey from Australia
Couple
Deluxe Queen
Stayed 1 night in February 2020

Great checkout time!”

I felt the amount paid for the room did not reflect the room. It was small and smelt incredibly musty as if water had been in there. The staff were friendly and the place was clean.

Reviewed March 02, 2020

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Hi Tracey, Thank you for taking the time to provide us with your feedback. I'm terribly sorry to hear that the room you occupied had an uncomfortable smell. We will investigate further with our Executive Housekeeper. Despite unwanted incident, I'm pleased to hear that the staff members were friendly and the room was clean. We look forward to welcoming you back again for much more comfortable night . Kind regards, Rydges North Sydney Management

Responded March 02, 2020
The Miller Hotel North Sydney
7.2
Very good
Geoff from United Kingdom
Couple
Deluxe Queen
Stayed 2 nights in March 2020

GeoffG”

Reasonable location, room fine, breakfast good .

Reviewed March 24, 2020

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Hi Geoff, Thank you for taking the time to provide us with your feedback. I'm pleased to hear that you enjoyed the location and breakfast. We look forward to welcoming you back again. Kind regards, Rydges North Sydney Management

Responded March 26, 2020
The Miller Hotel North Sydney
5.6
D from Australia
Couple
Harbour View Queen Room
Stayed 1 night in December 2022

Above average”

Don't pay for the Harbour View rooms, there is no view unless you love buildings under construction at your window sadly. We enjoyed our stay for 2 nights thanks to the staff who listened to what we had paid for and what they gave us initially.

Reviewed January 03, 2023

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5.6
Michelle from Australia
Solo traveler
Harbour View Queen Room
Stayed 1 night in July 2022

Above average”

Whilst the staff were nice, my room appeared to not have been serviced probably as I found a half used shower gel bottle in the soap dish in the shower. The grout in the shower tiles had a lot of mould and the room had a strong musty smell. There was a used tooth floss pick on the floor of the elevator when I arrived which was still there the next morning when I checked out. The tv has very poor reception. The location was great and very close to my work, due to the hygiene standards and particularly with covid on the rise I wouldn’t recommend staying at this hotel.

Reviewed July 16, 2022

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5.6
Amanda from Australia
Family with teens
Deluxe Queen
Stayed 1 night in February 2020

Above average”

PROS Meals were lovely Night staff were helpful when called about a problem with the aircon. Room appeared to be clean. CONS bathroom needs to be updated Unable to get cash out anywhere in hotel Hotel did not have any $1 coins available at reception and the bar so unable to use the dryer after getting saturated. Aircon heater didn't work and room was freezing. Reception did bring up a fan heater which worked great and they did offer a room change but it was late at night.

Reviewed February 09, 2020

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Hi Amanda, Thank you for your time to provide us with your feedback. I'm pleased to hear that staff helpful and you enjoyed your meals in our restaurant/bar. I do apologise for the issue with the air conditioning. We have passed your feedback onto our Maintenance Manager. We normally do have enough change at reception for the guest laundry. I will personally keep a close eye on our change to ensure this doesn't happen again. We look forward to welcoming you back again for much more comfortable night. Kind regards, Rydges North Sydney Management

Responded March 23, 2020
The Miller Hotel North Sydney
5.2
Rhea from Australia
Couple
Deluxe Queen
Stayed 2 nights in January 2020

Okay”

Had an okay stay. Room Is spacious enough but the carpets look like a rug, very looking carpet. Needs a really good wash. I know they are on water saving mode but i think their carpets haven’t been washed for more than a decade. Receptionist during checkout was doubtful of us when she asked if we consume any food in the bar ( asked us twice) told her no, repeatedly. She then left the reception counter and said she will have to check the room. Unprofessional that she had to leave us at the counter when there was a cleaner just across our room that she can contact to check our room.

Reviewed January 13, 2020

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Hi Rhea, Thank you for taking the time to provide us with your feedback. It is our standard procedure to check the minibar fridge before we return the bond back to the guests. Unfortunately our Housekeeping cleaner doesn't check the minibar fridge and all the minibar fridge items are handled by Food and Beverage and Reception. I do apologise if you felt the customer service from the front desk wasn’t up to standard. This certainly isn’t the normal high level of feedback we receive on our staff. Furthermore, we are very excited to announce an upcoming full-scale refurbishment in 2020, which will improve our rooms and facilities drastically. We hope we will have a pleasure to accommodate you again for much more comfortable night. Kind regards, Rydges North Sydney Team

Responded January 15, 2020
The Miller Hotel North Sydney
5.2
Yvonne from Australia
Group
Deluxe Twin
Stayed 4 nights in January 2020

I’ve had better showers in a hostel”

The carpet was dirty, the bathroom didn’t have an extractor fan, the tv wasn’t tuned in properly, the lighting was poor and one standing lamp didn’t even have a bulb in it.

Reviewed January 10, 2020

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Hi Yvonne, Thank you for taking the time to provide us with your feedback. Please accept my sincere apologies for the issues you encountered during your recent stay with us. We try our best to provide a consistently high standard of product and it is evident that unfortunately in this case we fell short. Furthermore, we are very excited to announce an upcoming full-scale refurbishment in 2020, which will improve our rooms and facilities drastically. While I can understand your disappointment I do hope we will be able to welcome you back in the future to make amends and improve your Rydges experience Kind regeards, Rydges North Sydney Team

Responded January 13, 2020
The Miller Hotel North Sydney
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