8.0
Very good
/10
(157 reviews)See what guests said
Housekeeping3
Breakfast2
View1
See map
8.9
Excellent
Location rating score
Excellent location
Parking
FREE
Popular landmarks
Reef HQ 360 m
Nearby landmarks
Maritime Museum of Townsville 190 m
IMAX cinema 360 m
Reef HQ 360 m
Museum of Tropical Queensland 360 m
Great Barrier Reef Marine Park Authority 360 m
Level One 370 m
Bank Lounge Bar 370 m
Mad Cow Tavern 370 m
Heritage Bar & Grill 370 m
Brewery 380 m
Rydges Southbank Hotel Townsville
Deluxe  - Room plan Rydges Southbank Hotel Townsville
Lobby Rydges Southbank Hotel Townsville
Lobby Rydges Southbank Hotel Townsville
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4-star Hotel
Free Wi-Fi

Rydges Southbank Hotel Townsville

23 Palmer Street, Townsville QLD, South Townsville, Townsville, Australia, 4810 - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Property highlightsRead all 157 reviews
Exceptional reputation
Recommended by 100% of guests
Excellent service
8.1 rating for service
Excellent comfort
8.0 room quality and comfort
Very good cleanliness
7.8 rating for cleanliness

The hotel looks a little dated but it is excellent value for money and my wife and I had a great time.

Andrew | March 26, 2018

The breakfast buffet was good and the room (executive suite) was roomy and well set out.

Andrew | March 26, 2018

Great place to stay close walking distance to a variety of restaurants and city center

James | May 20, 2018

Well priced and convenient location with friendly helpful staff

Anna | December 16, 2019

breakfast in the hotel was very good and reasonably priced.

Daniele | February 14, 2018

Friendly staff and helpful

RICHARD | September 16, 2018

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

  • Fitness center

  • Laundry service

Value for money7.9
Distance to city center0.5 km
Location rating8.9
Nearest airportTownsville Airport (TSV)
Distance to airport5.3 km

Rooms available at Rydges Southbank Hotel Townsville

8.0
Very good
Room comfort & quality
Standard
Standard
...
  • Room size: 26 m²/280 ft²
  • Harbor view
  • 1 queen bed
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Superior
Superior
...
  • Room size: 25 m²/269 ft²
  • Harbor view
  • 1 queen bed
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Executive Suite
Executive Suite
...
  • Room size: 34 m²/366 ft²
  • Harbor view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Executive King Suite
Executive King Suite
...
  • Shower and bathtub
  • 1 queen bed
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Business Room
Business Room
...
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    Single Promo
    Single Promo
    ...
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      Marina View Room
      Marina View Room
      ...
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        Superior Room
        Superior Room
        ...
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          Twin/Double room - Economy
          Twin/Double room - Economy
          ...
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            What people love about Rydges Southbank Hotel Townsville

            • 10.0
              Exceptional

              "Great hotel."

              Jessica

              |

              August 12, 2019

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            Overall rating:
            8.0
            Very good
            157 reviews
            Cleanliness
            7.8
            Facilities
            7.5
            Location
            8.9
            Read all reviews >
            What travelers say they love:
            Good location.
            Jessica from Australia
            Solo traveler
            More about Rydges Southbank Hotel Townsville

            More about Rydges Southbank Hotel Townsville

            This spectacular boutique hotel resort boasts an excellent location overlooking the scenic Townsville Marina and Castle Hill. Guests are always in the center of it all with world famous attractions, a business district, shopping, dining, and entertainment areas all within reach. The 110 rooms and suites at Rydges Southbank Hotel Townsville are well appointed with contemporary design and catered especially to accommodate families and honeymooners. Guests can enjoy the hotel's exotic tropical atmosphere and make use of its extensive facilities such as the saltwater free-form swimming pool, outdoor spa, bar, and fitness center. The Southbank Grill is well known for its divine steak and many other delicious dishes. The restaurant's extensive wine list adds a delightful touch to the magnificent dining experience. For business travelers or couples looking for a perfect wedding location, the Southbank Convention Centre is a multi-award winning venue featuring classic North Queensland architecture and heritage-styled decor that can cater for groups of up to 500. In addition to multiple local attractions like the Great Barrier Reef, Cotters Market, and Billabong Wildlife Sanctuary, guests can also enjoy snorkeling, diving, and kayaking.

            Show less

            Most talked about facilities

            Housekeeping
            12 mentions
            Breakfast
            8 mentions
            Food & Dining
            4 mentions
            Swimming Pool
            3 mentions

            What they offer

            10.0
            Exceptional

            "Easy check-in"

            Jessica

            |

            August 12, 2019

            View all reviews
            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Rydges Southbank Hotel Townsville from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (157)Booking.com Reviews (791)
            8.0
            /
            10
            Cleanliness7.8
            Facilities7.5
            Location8.9
            Room comfort and quality8.0
            Service8.1
            Value for money7.9
            High score for Townsville
            Rating
            9+ Exceptional (24)
            8-9 Excellent (30)
            7-8 Very Good (33)
            6-7 Good (12)
            <6 Below Expectation (20)
            Time of the year
            Mar - May (26)
            Jun - Aug (24)
            Sep - Nov (30)
            Dec - Feb (39)
            All guests (157)
            All room types
            All languages

            Show reviews that mention 

            Showing 119 verified guest comments
            12345
            8.8
            Excellent
            Daniele from Australia
            Business traveler
            Deluxe
            Stayed 1 night in February 2018

            My Opinion”

            I put facilities as good only because restaurant wasn't open on a Sunday Night. However, there are some nice places to eat (most open after 5pm on Sunday's) within 50 metres away but remember to turn left out of the Hotel otherwise you'll walk around in a big circle to find them (like I did). That said, breakfast in the hotel was very good and reasonably priced.

            Reviewed February 14, 2018
            8.7
            Excellent
            Heather from United Kingdom
            Business traveler
            Stayed 2 nights in October 2013

            comfortable and convenient”

            comfortable bed, large room, convenient location

            I always stay at Rydges Southbank when I am in Townsville for business. The staff are friendly the rooms are a good size and well maintained and the bed and pillows are the most comfortable on Palmer street!

            Reviewed November 04, 2013

            -

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            8.0
            Excellent
            james from New Zealand
            Business traveler
            Stayed 1 night in January 2013

            Convenient location and comfortable bed.”

            as above

            Rydges Southbank is convenient and well situated for the business traveller.The rooms are quiet and well priced.There are numerous eateries nearby and the inhouse restaurant is well known and won some awards over the years.The staff at reception are always cheerful and can be relied upon to assist with any queries.

            Reviewed February 02, 2013

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            10.0
            Exceptional
            RICHARD from Philippines
            Couple
            Deluxe
            Stayed 1 night in September 2018

            Excellent facilities ”

            Friendly staff and helpful

            Reviewed September 16, 2018
            8.3
            Excellent
            Greg from Australia
            Business traveler
            Deluxe
            Stayed 2 nights in July 2015

            Would Stay Again”

            Location, Staff, Value for Money

            No problems from Check-in to Check-out. My only issue would be that the Towels are very small and thin compared to other hotels I use which means I used 2 each time to dry myself and the fact that only 2 were provided this isn't sufficient when 2 guests are staying.

            Reviewed July 31, 2015

            Thanks your your feedback, your time is appreciated! Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            7.7
            Very good
            Katrina from Australia
            Couple
            Stayed 1 night in February 2013

            Nice rooms”

            Nice, big rooms, good price

            The hotel doesn't look much from the lobby but I was pleasantly surprised by the room. It was big, clean and well-appointed. I really like the Palmer St location for restaurants. I got a good deal and would stay there again if I could get another good deal.

            Reviewed February 08, 2013

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            9.7
            Exceptional
            Bryan from Australia
            Solo traveler
            Stayed 1 night in January 2013

            Nice hotel and nice friendly staff”

            Nice and quiet, with blackout curtains so you can sleep whatever time of the day

            A pleasure to stay at Rydges, close to the Townsville city and only a few minutes from the airport. Good restaraunts near by and not far from the Townsville night life. Would recommend and will stay again.

            Reviewed February 04, 2013

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            7.7
            Very good
            Merlin from United States
            Couple
            Stayed 1 night in December 2012

            Excellent location, older interior”

            Excellent location on street full of popular restaurants, downtown

            Rydges Southbank Hotel Townsville was an older hotel. From the website and the lobby its quite difficult to tell, but the hotel itself is in need of renovation. A little unusually, the elevator extends directly from the carpark, which has no security, into the hotel itself. We did not feel unsafe, however, felt that this was worth mentioning. had late checkout.

            Reviewed January 28, 2013

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            10.0
            Exceptional
            Bryan from Australia
            Solo traveler
            Stayed 1 night in January 2013

            Bloody good hotel for the money”

            Nice reception, good views from my room on the 6th floor

            i found the room very comfortable, the furniture was great and functional not just nice to look at. the bed was very soft and linen was top quality. the bathroom was a little aged, but still fully funcional and clean with heaps of hot water. the only thing i believe which requires attention is the aircon fan motor... somewhat noisy. will definitly stay again and recomond to friends.

            Reviewed January 27, 2013

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            8.7
            Excellent
            Nathan from Australia
            Couple
            Stayed 1 night in December 2012

            "Good location friendly staff"”

            The bed was comfortable and the air conditioning was good

            The hotel is older and could use some updating in the bathroom. The rooms were a good size and the bed was very comfortable better than most hotels we have stayed in. Parking was available at the hotel with no charge with a lift to the parking area.

            Reviewed January 04, 2013

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            7.3
            Very good
            Dean from Australia
            Couple
            Stayed 1 night in December 2012

            very nice”

            location

            A very comfortable room. Nice bed, quality bedding. This hotel is very nice and in a good location. Many cafes and bars nearby. Service was good. Food also good. With a discounted price the hotel offers very good value for money. I would stay again.

            Reviewed December 31, 2012

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            8.3
            Excellent
            Joanne from Australia
            Couple
            Stayed 1 night in December 2012

            Nice looking hotel but small rooms”

            Clean, comfortable and great service

            We only stayed here for one night as a rest stop on our trip. Our room was fairly small and we had a view of the rear car park but it was clean, neat and comfortable which was all we really required and value for the price we paid which was a special deal. There is complimentary parking in the underground car park but this closes at 10 or 10:30pm so for those going out for the night there is also uncovered parking out the back. Only a few minutes drive to the casino and aquarium and plenty of restaurants along the street. Didn't try out the restaurant at the hotel but the menu looked good.

            Reviewed December 15, 2012

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            8.7
            Excellent
            Darren from Australia
            Business traveler
            Stayed 1 night in December 2012

            Great Hotel”

            Great Location, friendly staff

            The hotel was in a great location, with lots of restaurants in the vicinity. The rooms were spacious, very comfortable. I found the hotel location very convenient to walk into the city and also a nice walk to the Strand. It's also close to the Cowboys Leagues Club. The only disappointment at the hotel were the renovations within the restaurant downstairs, but as mentioned earlier there were lots of other eateries close by to choose from.

            Reviewed December 10, 2012

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            9.7
            Exceptional
            Rosemarie from Australia
            Couple
            Deluxe
            Stayed 1 night in June 2012

            Good Location”

            Very good service from all staff.

            We enjoyed our stay at Rydges Southbank Hotel Townsville. The hotel was clean and our room was comfortable and amenties adequate. We were very favourably impressed with the comfortable mattress - the best we have had in any motel or hotel. We will stay at this hotel again.

            Reviewed June 20, 2012

            Thank you for your feedback Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            9.0
            Exceptional
            Susan from Australia
            Family with teens
            Deluxe
            Stayed 2 nights in January 2012

            Great location. Well organized hotel.”

            Great location. Convenient parking. Close to restaurants. Good breakfasts.

            Enjoyed our stay. We had 2 rooms for the three of us. Bedside lamp wasn't working. Promptly fixed when asked to change bulb. Good reception etiquette. No issues regarding stay. Bathrooms could need refurbishing to provide a decent handheld shower and get rid of shower curtains.

            Reviewed January 20, 2012

            Thanks your your feedback, your time is appreciated! Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            10.0
            Exceptional
            Rohana from Australia
            Family with teens
            Stayed 2 nights in January 2012

            Great location & reasonbly sized rooms”

            Access to all amenities, city centre, cafes, and friendly service

            my stay was limited to two nights. i was very happy with the room size, facilities it offer, location and friendly service. this makes me to choose the same hotel on my next trip as i expect to travel to townsvill few times a year in the next many years.

            Reviewed January 12, 2012

            Thanks your your feedback, your time is appreciated! Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            7.3
            Very good
            James from Australia
            Business traveler
            Standard
            Stayed 1 night in May 2011

            Good Location and friendly service”

            In the middle of some good Restaurants and Bars

            the hotel was clean and in a good location. the staff were friendly and helpful. you are only a minute walk from the marina and also some great restaurants & bars. the center of the town is a short 5 minute walk.

            Reviewed May 22, 2011

            Thanks your your feedback, your time is appreciated! Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            8.3
            Excellent
            Robert from United Kingdom
            Business traveler
            Superior
            Stayed 2 nights in April 2011

            Great location”

            Perfect location for restaurants

            spotlessly clean and the beds are very comfortable. room service quick to provide dinner which was surprisingly large portions for the reasonable cost. all staff were attentive and well mannered. overall a very good stay.

            Reviewed April 10, 2011

            Thanks your your feedback, your time is appreciated! Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            9.0
            Exceptional
            Jason from Australia
            Business traveler
            Standard
            Stayed 5 nights in January 2011

            Nicebasic hotel in a great location”

            Location is great

            Very helpful staff and very friendly I appreciated their friendly approach. The rooms are old but well maintained and giving great views of Townsville. It is 5 minutes walk to the central night club area and 10 minutes walk to the strand which is perfect for the young family and 15 minutes walk to the casino. The hotel is set amoung some of the best dining in Townsville.

            Reviewed February 17, 2011

            Thanks your your feedback, your time is appreciated! Kind Regards, Management

            Responded May 10, 2017
            Rydges Southbank Hotel Townsville
            8.8
            Excellent
            James from Australia
            Couple
            Deluxe
            Stayed 1 night in March 2018

            Great location”

            Great place to stay close walking distance to a variety of restaurants and city center

            Reviewed May 20, 2018
            12345
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            |Very good 8.0
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            • Excellent location
            • Reef HQ