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Exterior view, Rydges Southbank Townsville in Townsville
Standard, Rydges Southbank Townsville in Townsville
a large building with palm trees and palm trees, Rydges Southbank Townsville in Townsville
Lobby, Rydges Southbank Townsville in Townsville
Lobby, Rydges Southbank Townsville in Townsville
Swimming pool, Rydges Southbank Townsville in Townsville
Swimming pool, Rydges Southbank Townsville in Townsville

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8.2

Excellent

2,277 reviews

2,277 reviews

Housekeeping4
Breakfast3
Shops1
See map
See map

8.9

Excellent

Location rating score

Excellent location - 840 meters to the beach
Exceptional for walking
Parking
FREE
Walkable places
Maritime Museum of Townsville

190 m

Waterfront Precinct

320 m

IMAX cinema

360 m

Museum of Tropical Queensland

360 m

Central Park

360 m

Closest landmarks
Bank Lounge Bar

370 m

Mad Cow Tavern

370 m

Heritage Bar & Grill

370 m

Northtown Medical Centre

380 m

Townsville City Library

380 m

Rydges Southbank Townsville

23 Palmer Street, Townsville QLD, South Townsville, Townsville, Australia, 4810 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the South Townsville part of Townsville, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Townsville Airport. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Front desk [24-hour]

840 meters to the beach

Free Wi-Fi in all rooms!

Hot tub

Air conditioning

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Hot tub

Fitness center

Spa

Your dates are popular among travelersUsers are booking a place in Townsville every 44 minutes on Agoda.com
Value for money8.0
Distance to city center0.5 km
Location rating8.9
Nearest airportTownsville Airport (TSV)
Distance to airport5.3 km

Rooms available at Rydges Southbank Townsville

Very good
Room comfort & quality

8

Superior
...
  • Room size: 25 m²/269 ft²
  • Harbor view
  • 1 queen bed
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Deluxe
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Standard
...
  • Room size: 26 m²/280 ft²
  • Harbor view
  • 1 queen bed
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Executive Suite
...
  • Room size: 34 m²/366 ft²
  • Harbor view
  • 1 king bed
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Standard Room
...
  • Room size: 25 m²/269 ft²
  • Shower
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Two Bedroom Apartment Two Queen
...
  • Room size: 70 m²/753 ft²
  • 2 queen beds
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Other
...
  • Room size: 279 m²/3003 ft²
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Twin Room
...
  • Room size: 26 m²/280 ft²
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Two Bedroom Apartment Queen and Twin
...
  • Room size: 70 m²/753 ft²
  • 1 queen bed and 2 single be...
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Two bedrooms apartment
...
  • Room size: 35 m²/377 ft²
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Frequently asked questions

What time is check-in and check-out at Rydges Southbank Townsville?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Rydges Southbank Townsville?

For those who wish to drive their own cars, Rydges Southbank Townsville has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Townsville with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Rydges Southbank Townsville?

Start your mornings right, with the continental and buffet breakfast options offered at Rydges Southbank Townsville. Adults can enjoy breakfast offered with an additional charge of 25 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Rydges Southbank Townsville?

Rydges Southbank Townsville features an on-site restaurant for your dining convenience.

What is the smoking policy at Rydges Southbank Townsville?

Rydges Southbank Townsville does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Rydges Southbank Townsville?

Restaurants including Cactus Jack's Bar & Grill, Shamrock Hotel and IMC Steak House are popular in Rydges Southbank Townsville’s neighborhood which is known as South Townsville.

What are popular attractions near Rydges Southbank Townsville?

Guests at Rydges Southbank Townsville can easily visit Maritime Museum of Townsville, Central Park and Victoria Park located in the South Townsville area.

See map

Explore the neighborhood

What people love about Rydges Southbank Townsville

  • 10

    Exceptional
    Staff 

    "Great location Staff always friendly rooms always clean room service was great will keep going back"

    kerry

    |

    January 5, 2022

  • 10

    Exceptional
    Staff 

    "Staff were very helpful and friendly, great to have parking and the room was clean with a lovely view."

    Nikita

    |

    December 8, 2021

  • 9.2

    Exceptional
    Location

    "Loved the location, service and facilities especially the undercover parking."

    Jessica

    |

    April 14, 2022

Property ranking|Compared to 117 Townsville properties
See all rankings
Location score
8.9/10
Room comfort score
8/10
Value for money score
8/10
Service score
8.3/10
Better than
85
%
of Townsville properties
Better than
84
%
of Townsville properties
Better than
77
%
of Townsville properties
Better than
77
%
of Townsville properties
Overall rating:

8.2

Excellent
2,277 reviews
Cleanliness
8.0
Facilities
7.6
Location
8.9
Read all reviews >
What travelers say they love:
Good location.
Jessica from Australia
Solo traveler
More about Rydges Southbank Townsville

More about Rydges Southbank Townsville

Rydges Southbank Townsville

Make everyday special with all that Townsville has to offer with a stay at Rydges Southbank Townsville. Keep your options open! Whatever your interests in Townsville, you'll access them conveniently with a stay at Rydges Southbank Townsville, just 5.3 km from Townsville Airport.
At Rydges Southbank Townsville, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Townsville is made even more convenient with the taxi and car hire services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Rydges Southbank Townsville.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Rydges Southbank Townsville are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Rydges Southbank Townsville. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Rydges Southbank Townsville. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the hot tub and spa. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Reasons to stay here

Find rooms here that are cheaper than 89% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 91% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 84% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

12 mentions

Breakfast

8 mentions

Food & Dining

4 mentions

Swimming Pool

3 mentions

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Microwave
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring

Location

23 Palmer Street, Townsville QLD, South Townsville, Townsville, Australia, 4810
Excellent
Location

8.9

Airports
  • Townsville Airport (TSV)
    5.3 km
  • Palm Island Airport (PMK)
    62.0 km
Public transportation
  • Townsville Train Station
    1.8 km
Hospital or clinic
  • Northtown Medical Centre
    380 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For the health and safety of our guests and staff in our Australian Hotels, only fully vaccinated guests are allowed to enter the premises and its venues and outlets. Proof of vaccination will be required before entry is permitted. The hotel team is required to check vaccination certificates of guests for both vaccination doses or medical exemption forms at the hotel and in the restaurant and bars
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until12:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)25 AUD
  • Daily Internet/Wi-Fi fee18.00 AUD
The property
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 98
  • Room voltage240
  • Year property opened1988
  • Most recent renovation2012

Reviews of Rydges Southbank Townsville from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.0
Facilities7.6
Location8.9
Room comfort and quality8.0
Service8.3
Value for money8.0
High score for Townsville
Rating
9+ Exceptional (30)
8-9 Excellent (30)
7-8 Very Good (35)
6-7 Good (14)
<6 Below Expectation (22)
Time of the year
Mar - May (29)
Jun - Aug (27)
Sep - Nov (31)
Dec - Feb (44)

Show reviews that mention 

Showing 131 verified guest comments
12345
10.0
Exceptional
Nikita from Australia
Couple
Superior
Stayed 1 night in December 2021

Enjoyed our stay ”

Staff were very helpful and friendly, great to have parking and the room was clean with a lovely view. Bed was very comfortable and we were happy to have a small window to open, we could also switch off the aircon as it was a nice temperature with the fresh air. The bathroom was the only let down, the shower pressure was a sharp mist and the roof was very low and some panels had come loose, there wasn’t an extractor fan either. We had the free breakfast option also, I would highly recommend going to a nearby cafe though instead! Would stay again for the location and value for money.

Reviewed December 08, 2021

See room deals

10.0
Exceptional
craig from Australia
Solo traveler
Deluxe
Stayed 1 night in July 2020

1 night in Townsville ”

The hotel is located in a great position close to plenty of places to eat and drink..The staff at the hotel were exceptionally friendly and helpful.I will definitely stay here again.

Reviewed July 14, 2020

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10.0
Exceptional
kerry from Australia
Couple
Superior
Stayed 1 night in December 2021

Have stayed several times”

Great location Staff always friendly rooms always clean room service was great will keep going back

Reviewed January 05, 2022

See room deals

10.0
Exceptional
Anna from Australia
Couple
Deluxe
Stayed 1 night in December 2019

Rydges Convenience”

Well priced and convenient location with friendly helpful staff

Reviewed December 16, 2019

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10.0
Exceptional
Jessica from Australia
Solo traveler
Superior
Stayed 1 night in June 2019

Nice hotel”

great hotel. Good location. easy check-in

Reviewed August 12, 2019

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9.2
Exceptional
Ad from Australia
Couple
Superior
Stayed 1 night in May 2022

Good value. very comfortable. bonus parking and HOT breakfast.”

An olders style building but refurbished comfortable rooms. Parking was included which is often an anoying additional expense as was a full breakfast. Friendly check in team. I would stay here again.

Reviewed May 08, 2022

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9.6
Exceptional
Robyn from Australia
Couple
Superior
Stayed 1 night in December 2021

Excellent location”

Would highly recommend as stay here at Rydges. Located close to restaurants and shops.

Reviewed December 19, 2021

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10.0
Exceptional
Stuart from Australia
Business traveler
Deluxe
Stayed 2 nights in July 2020

Exceptional”

Great breakfast ...

Reviewed August 16, 2020

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9.2
Exceptional
Jessica from Australia
Family with young children
Deluxe
Stayed 1 night in April 2022

Free parking ”

Loved the location, service and facilities especially the undercover parking.

Reviewed April 15, 2022

See room deals

6.8
Good
Eve from Australia
Couple
Deluxe
Stayed 1 night in August 2020

Comfy bed but room in need of deep clean”

Reception welcoming & booking requests of high floor away from elevator fulfilled. However, lack of general cleanliness of room was unexpected and disappointing. For our first Rydges stay, didn't give us confidence in the brand. Room dated but would have been ok if clean, not to mention lack of Covid-19 hygiene requirements!! Bedside pedestal glass hadn't been wiped, toilet seat unclean, bed head needed wipe, etc. Thankfully travelling with disinfectant wipes! On the bright side bed superb, quiet night, convenient to restaurants. English brekky served in room due to Covid really good, with coffee.

Reviewed August 18, 2020

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7.2
Very good
Unchanok from Thailand
Couple
Executive Suite
Stayed 1 night in December 2021

Good value for money”

Got a big room for a good price. Didn't use other facilities. Breakfast was ok, but could have more selection of food

Reviewed May 14, 2022

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6.8
Good
Milles from Australia
Couple
Superior
Stayed 5 nights in June 2022

Good”

No BBQ at the pool otherwise nice place

Reviewed June 17, 2022

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6.0
Neil from Australia
Deluxe
Stayed 1 night in July 2020

Great Value in good location”

Great value costing with some of the best restaurants in Townsville in the same street. Breakfast was good but a half hour late and expensive for what is on offer. Staff friendly.

Reviewed July 07, 2020

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9.7
Exceptional
Rosemarie from Australia
Couple
Deluxe
Stayed 1 night in June 2012

Good Location”

Very good service from all staff.

We enjoyed our stay at Rydges Southbank Hotel Townsville. The hotel was clean and our room was comfortable and amenties adequate. We were very favourably impressed with the comfortable mattress - the best we have had in any motel or hotel. We will stay at this hotel again.

Reviewed June 20, 2012

See room deals

Thank you for your feedback Kind Regards, Management

Responded May 10, 2017
Rydges Southbank Townsville
8.7
Excellent
Heather from United Kingdom
Business traveler
Stayed 2 nights in October 2013

comfortable and convenient”

comfortable bed, large room, convenient location

I always stay at Rydges Southbank when I am in Townsville for business. The staff are friendly the rooms are a good size and well maintained and the bed and pillows are the most comfortable on Palmer street!

Reviewed November 04, 2013

See room deals

-

Responded May 10, 2017
Rydges Southbank Townsville
9.7
Exceptional
Bryan from Australia
Solo traveler
Stayed 1 night in January 2013

Nice hotel and nice friendly staff”

Nice and quiet, with blackout curtains so you can sleep whatever time of the day

A pleasure to stay at Rydges, close to the Townsville city and only a few minutes from the airport. Good restaraunts near by and not far from the Townsville night life. Would recommend and will stay again.

Reviewed February 04, 2013

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Thank you for your feedback Kind Regards, Management

Responded May 10, 2017
Rydges Southbank Townsville
9.0
Exceptional
Jason from Australia
Business traveler
Standard
Stayed 5 nights in January 2011

Nicebasic hotel in a great location”

Location is great

Very helpful staff and very friendly I appreciated their friendly approach. The rooms are old but well maintained and giving great views of Townsville. It is 5 minutes walk to the central night club area and 10 minutes walk to the strand which is perfect for the young family and 15 minutes walk to the casino. The hotel is set amoung some of the best dining in Townsville.

Reviewed February 17, 2011

See room deals

Thanks your your feedback, your time is appreciated! Kind Regards, Management

Responded May 10, 2017
Rydges Southbank Townsville
7.7
Very good
Merlin from United States
Couple
Stayed 1 night in December 2012

Excellent location, older interior”

Excellent location on street full of popular restaurants, downtown

Rydges Southbank Hotel Townsville was an older hotel. From the website and the lobby its quite difficult to tell, but the hotel itself is in need of renovation. A little unusually, the elevator extends directly from the carpark, which has no security, into the hotel itself. We did not feel unsafe, however, felt that this was worth mentioning. had late checkout.

Reviewed January 28, 2013

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Thank you for your feedback Kind Regards, Management

Responded May 10, 2017
Rydges Southbank Townsville
10.0
Exceptional
Rohana from Australia
Family with teens
Stayed 2 nights in January 2012

Great location & reasonbly sized rooms”

Access to all amenities, city centre, cafes, and friendly service

my stay was limited to two nights. i was very happy with the room size, facilities it offer, location and friendly service. this makes me to choose the same hotel on my next trip as i expect to travel to townsvill few times a year in the next many years.

Reviewed January 12, 2012

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Thanks your your feedback, your time is appreciated! Kind Regards, Management

Responded May 10, 2017
Rydges Southbank Townsville
7.7
Very good
ANDREW from Australia
Solo traveler
Stayed 1 night in February 2013

Friendly helpful staff”

Great location

A clean tidy 3.5 * (my assessment) hotel. A great location in Palmer street with lots of restaurants, hotels, pubs and bars. Five minute walk to either the Townsville city centre or the Maritime museum. A busy cab rank right the front door makes getting around Townsville hassle free. The room itself was refurbished and comfortable, but the bathroom clearly missed out on the upgrade and was dated and a bit shabby.

Reviewed February 23, 2013

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Thank you for your positive feedback Kind Regards, Management

Responded May 10, 2017
Rydges Southbank Townsville
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