Ryokan Aura Tachibana
Ryokan Aura Tachibana
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"Staff were professional and friendly."

Amy

|

March 8, 2018

Japanese Style with 4 adults - Guestroom Ryokan Aura Tachibana
Japanese Style with 4 adults - Guestroom
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Lobby Ryokan Aura Tachibana
Lobby
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Interior view Ryokan Aura Tachibana
Interior view
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Exterior view Ryokan Aura Tachibana
Exterior view
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Excellent
Location
8.0
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What guests are saying:
Great dinner and breakfast set, with excellent private onsen.
Eugene from Hong Kong
Couple
Had a wonder stay at Aura Tachibana. Excellent service from the staff and the food was great. Took us awhile to find the hotel but overall experience was nothing but remarkable. Highly recommended.
Ricky from Canada
Couple
Excellent service and facilities
Mei from Hong Kong
Family with teens
Japanese style room was perfect! Nice staff! Lovely indoor and outdoor onsen - the public onsen serves effectively as a private onsen. Likes the dishes too
Linghan from Hong Kong
Solo traveler
Good location
natnarin from Thailand
Couple
Warm, friendly service from beginning to end. Beautiful complex with comfortable rooms. We loved our private onsen. The meals were beautiful. And with so many dishes, we always found something we liked. We would highly recommend Aura Tachibana.
Patricia from United States
Couple
Relaxed! Love the onsen!
Keng from Australia
Family with teens
This place has a great location, walking distance to a wine/booze shop and town but still up on the hill. Rooftop terrace was great. The in room onsen was fabulous. Very nice staff and great meals.
celina from United States
Solo traveler
Superb. Will definitely stay here again.
Alan from Philippines
Couple
Had a great time with my husband at the hotel in a private open-air spa room. They had English menu for kaiseki dinner. The hotel is on a hill, so catch the shuttle bus from the station to avoiding huffing up it with luggage.
Lindsay from United States
Couple

Ryokan Aura Tachibana

Excellent location
Stay in the heart of Hakone - What's nearby?
Excellent
From 169 reviewsSee what guests said
8.7
/
10
Exceptional service
9.5
Recommended by 86% of guests
Value for money8.2
Distance to city center14 km
Location rating8.0
Nearest airportHaneda International Airport (HND)
Distance to airport70.2 km
  • 540 meters to public transportation

  • Located in heart of Hakone

  • Free Wi-Fi in all rooms!

  • Sauna

Room choices
9.0
Excellent
Room comfort & quality
This property is in high demand!Last booked 13 hours ago
Japanese Western Style with Open-Air Bath
Japanese Western Style with Open-Air Bath
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 2 single beds or 2 futons
Enter dates to see prices
Japanese Western Style Room with Private Open-Air Bath - Special Offer
Japanese Western Style Room with Private Open-Air Bath - Special Offer
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 2 single beds or 2 futons
Enter dates to see prices
Japanese Western Style Room for 4 People with Open-Air Bathtub - Special Offer
Japanese Western Style Room for 4 People with Open-Air Bathtub - Special Offer
...
  • Room size: 58 m²/624 ft²
  • Nature view
Enter dates to see prices
Suite Spa
Suite Spa
...
  • Room size: 58 m²/624 ft²
  • Nature view
  • 2 single beds and 1 futon
Enter dates to see prices
Japanese Western Style Room for 4 People with Open-Air Bathtub
Japanese Western Style Room for 4 People with Open-Air Bathtub
...
  • Room size: 58 m²/624 ft²
  • Nature view
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Deluxe Twin with Spa Bath
Deluxe Twin with Spa Bath
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 2 single beds
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Japanese Style
Japanese Style
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 3 futons
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Japanese Style Room - Special Offer
Japanese Style Room - Special Offer
...
  • Room size: 20 m²/215 ft²
  • Nature view
  • 3 futons
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Japanese Style 5 Persons
Japanese Style 5 Persons
...
  • Room size: 21 m²/226 ft²
  • Nature view
  • 5 futons
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Twin Room with Private Open-Air Bath - Non-Smoking, Special Offer
Twin Room with Private Open-Air Bath - Non-Smoking, Special Offer
...
  • Room size: 39 m²/420 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
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What people love about the property

  • "Staff service was good.!!"

    kiwon

    |

    April 9, 2017

  • "It was very relaxing, overall experience was great."

    Cindy

    |

    March 27, 2017

  • "Excellent service from the staff and the food was great."

    Ricky

    |

    January 2, 2017

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More about Ryokan Aura Tachibana

More about Ryokan Aura Tachibana

"The room is comfortable and clean."

Sau Y.

|

April 23, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"We had a wonderful stay with aura."

Kwok S.

|

November 1, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (169)Booking.com Reviews (92)
8.7
/
10
Cleanliness9.0
Facilities8.6
Location8.0
Room comfort and quality9.0
Service9.5
Value for money8.2
Provided by verified guests of Agoda
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All guests (169)
All room types
Showing 120 verified guest comments
12345
6.8
Good
suhyoung from South Korea
Couple
Japanese Style
Stayed 1 night in October 2018
Somehow......”
Limited staffs were ready to take care of facilities. We never saw any staff for instruction when we use public and private bathes. Breakfast and dinner were good including F&B staff who do speak Chinese, Japanese and English. Actually her English communication is super better than front desk staffs. Also We felt that amenities were not really prepared.
Reviewed October 13, 2018
10.0
Exceptional
Sara from Israel
Couple
Deluxe Twin with Spa Bath
Stayed 1 night in July 2018
Exceptional”
Pros: Delicious and elaborate food (vegetarian options when ordered in advance) Private onsen in room Private onsen you can rent for 45 minutes on the roof Beautiful public onsen Friendly and accommodating english-speaking staff Pick up from train Local atmosphere
Reviewed August 01, 2018
10.0
Exceptional
Kai from Singapore
Group
Japanese Style with 4 adults
Stayed 1 night in June 2018
ask for shuttle bus”
located at hakone yumoto station but we weren't aware there were shuttle bus services.. we end up walking up many slopes. good location as its quiet
Reviewed June 16, 2018
9.2
Exceptional
Hannah from Singapore
Family with teens
Japanese Style with 4 adults
Stayed 1 night in June 2018
A great experience”
Pro: the dinner is fantastic! But too much for me, can't finish. I like the traditional Japanese breakfast, healthy and delicious. The room is nice, spacious and comfortable. Customer service is wonderful, can't ask for more. Con: the private bath is small, only can accommodate two people. The water smells of chlorine, wonder if it is really hot spring.
Reviewed June 11, 2018
8.8
Excellent
Rebecca from Australia
Couple
Deluxe Twin with Spa Bath
Stayed 1 night in June 2018
Relaxing and clean accommodation”
Private onsen in room was well worth the money and experience. It allowed us to relax on our hectic japan exploring schedule. There is also a large public onsen and a private onsen on the top floor in which you can book and pay for to get 45 mins or so. Food was beautifully presented however it was all seafood. Not recommended if you are not a keen seafood person.
Reviewed June 09, 2018
10.0
Exceptional
Ho from Hong Kong
Family with teens
Japanese Western Style with Open-Air Bath
Stayed 2 nights in December 2017
Warm place with excellent Onsen”
The stuff were very nice, their English is acceptable, easy to understand and their food is fascinating. Highly recommend!
Reviewed April 13, 2018
10.0
Exceptional
Sharon from Australia
Group
Suite Spa
Stayed 1 night in March 2018
Exceptional”
great service, the open air spa is a highlight of the room.
Reviewed March 09, 2018
6.4
Good
Amy from New Zealand
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in May 2017
Quite good”
Having stayed at other ryokan in hakone before, I would say that aura tachibana was just OK. Nothing memorable. Food was below expectations. Room was clean and comfortable. Staff were professional and friendly. However, there was nothing special. You can find other ryokan in hakone at similar pricing for better experience.
Reviewed March 08, 2018
10.0
Exceptional
Vivian from Canada
Couple
Japanese Style
Stayed 1 night in February 2018
Relaxing zen place, perfect getaway”
After a day of sightseeing in Hakone, we checked into Tachibana for our honeymoon. We booked a Japanese style room, it was spacious, very clean with nice amenities. The onsen was amazing too with indoor and outdoor options. We reserved the private outdoor onsen at night to stargaze and they comp it for us! Totally unexpected. Dinner and breakfast was amazing although not in the room, the restaurant was very modern and every dish was a surprise, there is English menu explaining all the courses. We'll be back one day!
Reviewed February 10, 2018
8.4
Excellent
Frank from Australia
Couple
Suite Spa
Stayed 2 nights in February 2018
Excellent”
The staffs were very polite and helpful. They all speak english quite well. We booked the Spa Suite. So the room was quite large and the private onsen was definitely the highly of the room. The food was a bit of a let down. Considering the money we paid for the Suite, I would have thought the food wound be better in choose or taste. I requested not to have fish in my course, but instead of replacing it with some other meat they replaced with preserved vegetables. The breakfast was not really attractive for us either. It consisted of mainly just rice, miso soup and lots of japanese pickles. Overall the room and the services was excellent but the food selection and quality could be improved.
Reviewed February 08, 2018
10.0
Exceptional
Stella from Indonesia
Couple
Japanese Style
Stayed 1 night in January 2018
Great”
Staffs are really helpful, we got dinner and breakfast which is very good. the room is very big and clean. there is private onsen as well. a very good experience for my Japanese style hotel.
Reviewed January 18, 2018
8.0
Excellent
Victoria from Singapore
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in December 2017
Good service, loved the private rooftop hot tub”
The hotel looks very dated from the outside, if I hadn't been using Google Maps I probably would've walked right past. The furnishings don't really do justice to the hotel and the room - it could definitely do with an overhaul. That aside, it's the little touches that make a difference here - the bathroom amenities were fantastic, and while we didn't have time to check out the public baths, we splashed out for 45 mins in the private rooftop hot tub at night, which was such an experience. So worth it! The staff and service (especially during meal times) were excellent! The 10-course dinner was an experience, however I'm not sure if my partner were refined enough to appreciate the flavours, but that's pretty subjective I guess :)
Reviewed January 17, 2018
8.8
Excellent
Hoi from Hong Kong
Couple
Japanese Style
Stayed 1 night in December 2017
Excellent”
It’s not near the hakane station, if walk without luggages, It takes ard 15min. You can take the bus line B which cost ¥100 to the hotel before checkin. The staff are friendly and very helpful. The Japanese style room is spacious. Food are good and the private onsen is really great.
Reviewed December 17, 2017
9.2
Exceptional
Michelle from Hong Kong
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in November 2017
Will definitely visit again!”
A very cute and cozy hot spring hotel. Super welcoming staff and through introduction to the facilities. We stayed in a room with private hot bath and it was phenomenal. Dinner was amazing. We had an enjoyable stay!
Reviewed November 08, 2017
9.6
Exceptional
Kwok from Hong Kong
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in October 2017
Fabulous stay”
The best part with the hotel is it's delicate dinner, delicious yet artistically arranged. Equally amazing is the private onsen inside guestroom. Toiletries has been one of the best I experienced. Staff at restaurant are very accommodating. We had a wonderful stay with aura.
Reviewed November 01, 2017
8.8
Excellent
Wai from Hong Kong
Couple
Twin with Private Open-Air Bath - Non-Smoking
Stayed 1 night in November 2016
Excellent”
I will surely book this hotel once again.
Reviewed August 07, 2017
9.2
Exceptional
WENYUE from China
Couple
Japanese Style
Stayed 1 night in April 2017
Exceptional”
Great service, the room is clean and the staff are very friendly and helpful.
Reviewed May 24, 2017
9.2
Exceptional
Sau from Hong Kong
Couple
Deluxe Twin with Spa Bath
Stayed 1 night in March 2017
good and traditional Japanese styling hotel”
the location is not very convenience. need to walk for about 20mins from station. the room is comfortable and clean. the temperature of the onsen is very good, not too hot. the quality of breakfast and dinner is good too. I will recommend my friends to choice this hotel.
Reviewed April 23, 2017
7.6
Very good
Esther from Canada
Couple
Japanese Style
Stayed 1 night in April 2017
Very good”
It was a nice ryokan overall. The matts were a bit hard for me for sleeping, (I like soft mattresses). The private hot spring tub was a great experience for a couple, and the shared hot spring looked and felt amazing. The dinner and breakfast consisted of many courses, but it wasn't anything to write home about. It was presented very nicely, but the quality of the food could have been better. The hallways to the rooms could also use some love. Those two things are where it lost some points for me. The staff were super friendly and helpful though. It could be an excellent ryokan with just a few small changes, though it was still a very enjoyable experience overall.
Reviewed April 22, 2017
9.6
Exceptional
Travis from Singapore
Couple
Deluxe Twin with Spa Bath
Stayed 1 night in April 2017
Great room”
Exceptional sevice even by Japanese standards. Spacious room with personal tub, plus fun to wear yukata provided and walk around the area.
Reviewed April 11, 2017
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