Wonderful Ryokan”

Located just a stone's throw away from Unazuki Onsen Station. The famous Kurobe Gorge and it's distinctive red bridges can be easily accessed from this wonderful ryokan. The staff are flawless in service, attitude and helpfulness. The kaiseiki meal was pure delight! The spacious tatami room boasted a magnificent view of the river and mountain! The onsen facilities were out of this world, again offering views of the river and mountain. For a taste of traditional Japanese hospitality, cuisine and ambience, Enraku is perfect!

Great service + great stay ”

We did a driving trip so location was not a problem. In fact there is a train station nearby (3 mins walk). The room includes dinner + breakfast. Both meals were very satisfactory. The service staffs were very polite and considerate. They even have one staff who spoke perfect English hence was able to assist with our requests. The onsens were very clean and well maintained (indoors and outdoors). The view was also magnificent (by the kurobe gorge). All in all, we were very happy with Enraku.

Good but not the best”

Stay was good, we stayed for a night. Was annoyed that we tried to change our booking from 5 to 4 pax, agoda said that the cost was the same! Ryokans in Japan generally charge per pax, Not by room, because cost includes a gourmet dinner and breakfast. Unfortunately it was close to date and we had no choice but to continue with this booking. For a high class ryokan the service isn't on par with others i have visited in other parts of Japan. The room attendant didn't give us information like meal times - it may have been because she wasn't comfortable in English. Dinner was very scrumptious but hurried. The outdoor onsen was very nice. They prepared a special cocktail with the meal for my parent's 40th anniversary. Rooms were a delight. Large rooms and very comfortable futons. Overall, good, but it could have been better Esp in term of service, flexibility of cost. Plus not much to do in the area apart from the hotel.

An authentic and tranquil Japanese experience ”

Our room was facing the river and the mountains, the view was amazing. I'm usually skeptical of sleeping on futons but the bed was so comfortable, I had great sleep. The onsen experience was wonderful. The service was top notch and the meals were of such high standard with such thoughtfulness, that alone made the price we paid worth it. The location is close to the train station and only few minutes walk from th gorge.

wonderful ryokan”

We had a wonderful two night stay. The room was very large, with a great view if the river and george. the service was first class, from the front desk to to maids who served tea on arrival, helped you with the yukata and served multi-course meals. Meals would have twenty to thirty different dishes to taste. A small hibachi would make warm to do, or noodles or Shabu Shaun at the table, always featuring local gourmet foods. The onset baths were great and the water made your skin silly smooth. Just a great hotel.

Exceptional”

worth the money i spent two nights in there, the food was a bit light taste but i guess its health, we had to go out early in the morning and staff prepared the breakfast bento for us which was really nice

Outdoor onsen very nice ”

Outdoor onsen is very scenic, overlooking the gorge. I went during autumn, so able to see leaves changing colours.

traditional onset hotel”

it was a pleasant stay

Good Service, quite old”

Ok

Marvelous Onsen ”

We had a wonderful time and will definitely recommend this hotel to our friends and family. We had a room with an onsen and we loved it. The only thing that would have improved our experience would have been if our dinner and breakfast had been served in our room.

Excellent Experience”

Original and Authentic”

good location and excellent services”

Relaxing hot springs”

Un albergo anni '80 decadente”

Non ha nulla del Ryokan. È una vecchia struttura che 30 anni fa ha visto il suo msssimo splendore. Ora dà un senso di abbandono. Odore sgradevole e sporco ovunque. Una stella sarebbe eccessiva.

Exceptional”

お部屋は綺麗。スタッフも丁寧な対応で、夕食も朝食も美味しく栄養バランスも良いので大満足です。川沿いのお部屋で静かだったので、ゆっくり過ごせました。帰りは新幹線の駅までおくっていただいて助かりました。ただ、新幹線の本数が少なく、待ち時間が長かったので残念でした。

Very satisfied”

We stayed here to celebrate our parents' wedding anniversary and it was a great experience. The food and hot springs were fantastic.

Very good”

有點舊，但整體尚算很好。

Exceptional”

酒店步行到宇奈月駅約5分鐘，傳統日式旅館，前枱員工不太懂英語，但努力用翻譯機跟我們溝通十分熱誠！早餐及晚餐在獨立房間用膳，晚餐懷石料理，而早餐是傳統日式料理十分豐富！房間面向河景，風景優美！值得推薦給大家！

一流服務”

一流