"The lady owner was friendly and very helpful."
February 5, 2018
250 meters to public transportation
Located in heart of Nagano
Hot spring bath
|Value for money||8.7|
|Nearest airport||Matsumoto Airport (MMJ)|
|Distance to airport||77.5 km|
"Nice Onsen and facilities."
February 26, 2018
"Our family has great time staying at Ryokan Hakura."
December 31, 2016
"The indoor onsen was also very nice."
January 23, 2017
"Very good service"
February 22, 2017
Built in 1999, Ryokan Hakura is a distinct addition to Nagano and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Hokushin General Hospital, Jigokudani Yaen-Koen (The world of Snow Monkey), Ryuoo Ski Park.
Offering hotel guests superior services and a broad range of amenities, Ryokan Hakura is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The ambiance of Ryokan Hakura is reflected in every guestroom. television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service are just some of the facilities that can be found throughout the property. The complete list of recreational facilities is available at the hotel, including hot tub, hot spring bath, spa, massage, garden. Superb facilities and an excellent location make the Ryokan Hakura the perfect base from which to enjoy your stay in Nagano.
"The owner, Shino, was very nice to us and drove us to the tr..."
January 23, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Fabulous, friendly ryoken with lovely food”
This ryoken was one of the highlights of our trip to Japan. The mother and son welcomed us and were so friendly and helpful. The lovely son drove all five of us up to see the snow monkeys at 8am (they recommended going early to avoid the crowds) and then picked us up again at 10:30am to take us back to the ryoken. We had a delicious cooked breakfast everyone morning and a traditional banquet in the evening with so many fabulous courses. They even cooked something different for our younger son who is a bit fussy. The onsen bathing room was so lovely and spacious and we made a booking every day to have it to ourselves as a family. Everything was beautifully clean. The son drove all of us to the station for our train at the end of our stay. I cant thank recommend this family owned ryoken enough. The people there were truly lovely and the facilities amazing.
Large room, private onsen, wonderful kiseiki dinner + breakfast”
We missed a transfer train and was an hour late arriving at the appointed time. Took a while to locate the ryokan from yudanaka station as we lugged our luggage there. Upon arrival, was shocked to learn the lady boss was actually there waiting to pick us up from train station at my supposed arrival time. Highly recommend that you book the room together with kiseki dinner and breakfast. It was really very delicious. We booked the onsen timing and had a wonderful luxurious time. Lady boss also offered is a free ride up to snow monkey park. It was snowing that day even though it was late march. Couldnt have been more perfect. When i read the reviews here, i was skeptical that all transport to monkey park n to train station were all complimentary provided , but its true. Lady boss took the time to drive us to the station. Truly amazing stay. Oh, we also had other v pricey kiseki dinners in tokyo + osaka. I would say the best is the kiseki dinner + bf at hakura ryokan. Hands down. And very reasonably priced!!
Spacious ryokan hosted by a caring owner Shino ”
The owner Shino-San is really kind enough to drive us to snow monkey park(so we are ahead of big crowd taking a public transport) and drop off to Yudanaka Station after checking out. She gave us local tips on finding good restaurants and making plans for our two days stay at Nagano. The breakfast served at the place is traditional and delicious. We used public bath to ourselves since we stayed in older side of Ryokan (not annix building).
Good experience in ryokan”
Clean & comfort. We like the onsen, especially after two days snowboarding. The owner is very helpful and friendly.
Good Location close to Train Station”
Nice Onsen and facilities. Close to several small bars and eateries.
Close to the train station”
The lady owner was friendly and very helpful. We had a pleasant stay.
Very good service
We came to Yudanaka right after a big snow storm, so it's hard to walk around on foot. The owner, Shino, was very nice to us and drove us to the train station. The indoor onsen was also very nice. Awesome experience overall!
Feels like home.”
Staying at Hakura was one of the best choice made. Shino, the owner made us feel at home. I am very grateful to her for our dinner arrangement, shuttle service to the monkey park without us asking. When she knew I hurt my hand on the day of departure, she kindly offered us a ride to the train station. I felt her sincerity and great hospitality during my stay. The room was spacious and the onsen facilities was great. Had no problems enjoying a relaxing time there. I had dinner at Hakura and it was fantastic. Simply unforgettable and I am sure I will return to Hakura for more next time.
Excellent services ”
Staffs are so friendly. Our family has great time staying at Ryokan Hakura.
Wonderful Ryokan, wonderful staff”
Had a very pleasant stay, great room and lovely onsen. The owner kindly drove me to the entrance of the walking trail to the snow monkeys.
Awesome Experience Best New Years Day Ever”
What a great experience. Our host Shino is just beautiful and could not do enough to make us happy and comfortable. Any request was meet with a smile and there was also plenty of advice about where to go, what to see and how to get there - including Shino driving us to the entrance for the Snow Monkeys way ahead of the crowds, just a fabulous experience. Our room was large and comfortable with everything we required, it is surrounded by plenty of choices for food and is easy to get to & from the railway station. The onsen was meticulously clean and the rules for foreigners is simple and easy to comply with. To top things off when we left Shino organised her father to driver us to the ATM for extra cash and then drop us at the rail station. What a great place, we would go back there in a heartbeat.
best hotel I have stayed at in japan”
Was such a nice place to stay, we stayed for four night. Staff was incredibly friendly and helpful, drove us to the snow monkey park and train station when ever we wanted. Rooms were massive and very home feeling. The hot spring bath was definitely a highlight was so nice to relax in it after snowboarding all day. Then the price we paid and thought we would just have to put up with a cheap hotel but when we got there we were so surprised oh how nice the hotel and room were.
This place Made our yudanaka trip special”
*Location: just perfect! Facilities: nothing to complain about Services/ management: personal accommodation is unparalleled Recommendation: everyone going to yudanaka should book at ryokan hakura. *Shino, daughter of the owner now managing the place, made our stay so comfortable, memorable and enjoyable. * 5 mins walk from yudanaka train station. The train attendant can point you the direction. There's a convenience store and cofi shop near by. Ask for resto recommendation. We loved chankyo tamayo (what sumo wrestlers eat) and the near by resto friend of hotel owner serving fresh veggies and yummy Gyoza! You can borrow snow boots as you will need them. The owner was kind enough to drive us to the snow monkey and pick us up later. Ask for places you would like to go as they can speak good English. There's also an onsen and you can walk around town wearing Japanese clothes they lend you. Highly recommended stay at yudanaka! You can't go wrong with this ryokan. Made our stay extra special. Even gave us maki cooked from the burn offerings for good luck! Loved it there! Must try!
Staff were very helpful,picking us from the station even though it was about 5 min walk.We went to see the snow monkey's we were driven there and pick up by the owners which was fantastic,all seemed no trouble to them.Would i say there again you bet. Did not dine there as there are a eating places near by ,or lawson near the station.
The host at this ryokan is amazing – she is always bright and cheerful, she speaks English very well, and she went out of her way to help us out on more than one occasion. This included driving us to restaurants, to the snow monkey park, and to the train station with our bags on the last day. When I spilt some ramen on my jacket, she arranged dry cleaning for me and delivered the jacket to the dry cleaners herself. She also found the public transport info we needed for our next destination, which involved taking two trains and then a bus – information that would have been tough for us to find out on our own due to the language barrier. Other positives are that the room was comfortable, warm and large, which made storing all of our snow gear easy after hitting the slopes. And the hotel is just a 5-minute stroll from the train station, close to plenty of restaurants, a convenience store and a cool bar. The onsen is super hot, though not very big. The only real downside is that the Wi-Fi connection in our room was weak, so we generally had to go to the lobby. Overall though it's the hospitality that makes Ryokan Hakura great. I recommend it highly.
A hotel with onsen facility and a nice host”
This is a hotel with annex building just opposite the road from the main building. Though, onsen facility is within the main building. Besides, the host is very nice and has the patience to try to introduce to us the surrounding areas in English. The monkey park is quite a distance away and not within walking distance. We have our rented car and hence it's not a problem. I think it will take a hour or 2 if walking.
Friendly staff, great room”
Our stay was great! The owner was very kind and friendly. Her English was good and she was very helpful. The room was clean, spacious and nicely decorated. The onsen was small, but clean and we'll maintained.
Value for money”
I entered the Nagano Marathon 2014 but was unable to book a hotel in the city. I stayed in this hotel for two nights. I rented a car and it was about 50 mintues drive from this hotel to the town where the race start. The staff was very helpful and told us where to go to see the cherry blosoom. The location is also close to the wild monkey park, a worth seeing attraction. Overall my experience with this hotel is good.