Safari Lodge Hotel & Convention Centre

Donkerhoek Road, Rustenburg, Rustenburg, South Africa, 0300
Safari Lodge Hotel & Convention Centre
HD Image
Standard Single Room - Bed Safari Lodge Hotel & Convention Centre
Lobby Safari Lodge Hotel & Convention Centre
Interior view Safari Lodge Hotel & Convention Centre
See all 28 photos
Removed from saved list
/>
7.3
Very good
/10
(846 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location
Parking
FREE

Highlights and ratings

3-star Hotel
Free Wi-Fi
"the place was awesome ,the pools are clean and the breakfast was good."
Lekone - December 5, 2018
Very good cleanliness
7.3 rating for cleanliness
Very good service
7.1 rating for service
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

Cheaper than 94% of all properties in Rustenburg in the last 24 hoursCompared to 129 Rustenburg properties at Agoda for various dates
Value for money6.9
Distance to city center7.0 Km
Location rating7.4

Rooms available at Safari Lodge Hotel & Convention Centre

Standard Twin Bed
Standard Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Standard Double Room
Standard Double Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Junior Suites
Junior Suites
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Standard Family Room
Standard Family Room
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Deluxe Family Room
Deluxe Family Room
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Standard Single Room
Standard Single Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Junior Suite
Junior Suite
...
    Enter dates to see prices
    Twin Two Double Beds
    Twin Two Double Beds
    ...
      Enter dates to see prices
      Family 2 Beds
      Family 2 Beds
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Safari Lodge Hotel & Convention Centre?

        Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Safari Lodge Hotel & Convention Centre?

        Safari Lodge Hotel & Convention Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Safari Lodge Hotel & Convention Centre has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Rustenburg with private transportation, the hotel can arrange car rental for you.

        What is the smoking policy at Safari Lodge Hotel & Convention Centre?

        Safari Lodge Hotel & Convention Centre does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        SEE MAP
        Explore the neighborhood
        Property ranking|Compared to 129 Rustenburg properties
        See all rankings
        Review score - United States
        7.3/10
        Room comfort score
        5.5/10
        Room size
        28 sqm.
        Value for money score
        6.9/10
        Better than
        98
        %
        of Rustenburg properties
        Better than
        97
        %
        of Rustenburg properties
        Bigger than
        95
        %
        of Rustenburg properties
        Better than
        94
        %
        of Rustenburg properties
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Safari Lodge Hotel & Convention Centre

        More about Safari Lodge Hotel & Convention Centre

        Description

        Show less

        Most talked about facilities

        Breakfast
        4 mentions
        Food & Dining
        1 mention
        Swimming Pool
        1 mention

        What they offer

        Show less

        Food and dining

        Restaurants on site

        Restaurant
        Cuisine:African
        Menu:Buffet, A-la-carte

        Property's guest policies

        Show less

        Some helpful facts

        Show less

        Reviews of Safari Lodge Hotel & Convention Centre from real guests

        Overall rating
        7.3
        Very good
        From 846 reviews
        Provided by verified guests of
        Agoda Reviews (56)Booking.com Reviews (790)
        Rating via Agoda7.0
        /
        10
        Cleanliness7.3
        Facilities6.5
        Location7.4
        Room comfort and quality5.5
        Service7.1
        Value for money6.9
        High score for Rustenburg
        Rating
        9+ Exceptional (4)
        8-9 Excellent (2)
        7-8 Very Good (3)
        6-7 Good (0)
        <6 Below Expectation (14)
        Time of the year
        Mar - May (4)
        Jun - Aug (3)
        Sep - Nov (7)
        Dec - Feb (9)
        All guests (56)
        All room types
        Showing 23 verified guest comments
        12
        8.4
        Excellent
        Patrick from South Africa
        Couple
        Standard Family Room
        Stayed 3 nights in December 2019

        Excellent”

        Reviewed December 27, 2019
        8.0
        Excellent
        Daniel from Canada
        Family with young children
        Standard Double Room
        Stayed 8 nights in November 2019

        Enginer Daniel ”

        It’s a nice place to stay in Safari lodge nice staff peaceful location and very safe place

        Reviewed December 01, 2019

        Dear Daniel, Many thanks for staying with us and for your rating. We hope that you return to our hotel in the near future. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded December 09, 2019
        Safari Lodge Hotel & Convention Centre
        5.2
        DIEDERIK from South Africa
        Couple
        Standard Twin Bed
        Stayed 1 night in August 2019

        NEVER IN LIVE EXPERIENCE?”

        We booking through AGODA on the 11th AUGUST payment was confirmed o the 19th for the 30th from SAFARI LODGE. We traveled 1254 km due to an accident on N1 we only arrived at 20:20 pm. Only to heard there was no booking for us we did not brought a copy of the e-mail. At the end they said a woman who booked did not arrived so we can have that room but we must again pay R1250.00 again which we refuse to do , In the end we had to security to our home which was 1250 kms away to go into my house and gave them my code to go into ,y computer and send a copy to SAFARI LODGE after that its fine now. By this time time it was past 10H00 pm , needless to say by that time the kitchen was closed. Needless to i am 71 years old. horrified experience.

        Reviewed September 02, 2019

        Dear Diederik, We would like to thank you for staying with us and for the time taken to submit a review based on your experience with us. Firstly, we would like to apologies for the inconvenience caused by the long distance you traveled to reach our hotel. We would then like to apologize for the our Front Office not being able to pick up your booking. We were experiencing some issues with the integration from Agoda to our Booking System which is the reason why our staff were unable to find your original booking. Unfortunately our staff were only following procedure when asking for another payment for a room, however, we do understand this caused extreme frustration. Once again, please accept our sincerest apologies for your experience with us. We have since correctly the issue with Agoda and have not experienced another guest with the same issue as yours. We hope hope that you will consider visiting us again where you better enjoy your stay with us. Warmest regards, Safari Lo

        Show more
        Safari Lodge Hotel & Convention Centre
        4.8
        Mike from South Africa
        Couple
        Standard Double Room
        Stayed 1 night in March 2019

        Buffett dinner does not caterfor vegetarians.”

        This was to be a special get away. The room was lovely and clean, restaurant facilities poor, does not cater for vegetarians as well as a nice romantic dinner. Restaurant does not have a warm friendly ambiance, rather just an eat and go environment.

        Reviewed March 14, 2019

        Dear Mike, We would like to thank you for staying with us and for the time taken to submit a review based on your experience with us. We appreciate your feedback regarding our dining hall. The original Coach which was our restaurant area burnt down along with a number of other buildings, we are in the process of rebuilding the Coach and the other areas which will definitely bring back some of the romance that was missing on your trip to us. We do apologies for the inconvenience cause during your stay with us and we hope that you will return to our hotel once the Coach has been rebuilt to experience this magical past time with us once again. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded October 24, 2019
        Safari Lodge Hotel & Convention Centre
        9.6
        Exceptional
        Asmerom from South Africa
        Family with young children
        Standard Twin Bed
        Stayed 1 night in December 2018

        The lodge is quite, food is fantastic, staff is very friendly and helpful. ”

        My daughter was car sick when we arrived. She was vomiting and couldn't eat any food. Lerato and leseko two staff members helped me clean up and made here feel stay at home as I my kids were without their mom over the holidays. We can't thank them enough, super staff members. We ended up staying more than initially planned.

        Reviewed December 31, 2018

        Dear Valued Guest, Thank you for taking the time to submit a review based on your stay with us. We are very pleased to hear that you and your children had a wonderful stay with us. We hope to welcome you and your family back to Safari Lodge in the near future. Warmest regards, Safari Lodge and Convention Centre

        Responded January 02, 2019
        Safari Lodge Hotel & Convention Centre
        3.6
        Phindile from South Africa
        Group
        Standard Twin Bed
        Stayed 2 nights in December 2018

        The manager of breakfast at the conventional center has no sense of how to treat customers ”

        The rooms were clean , however breakfast was saved late on Friday and there was no apology of inconvenience displayed. Upon confronting the manager, he was very dismissive and showed no sign of apology. I therefore think that the manager of the convention center not attend training on how to treat customers and be a reactive individual to make the hotel commendable.

        Reviewed December 18, 2018

        Dear Phindile, We would like to take this opportunity to thank you for reviewing our hotel and for staying with us. Apologies for breakfast being served later than usual and hope that it was not too much of an inconvenience for you. We hope to welcome you back in the near future. Warmest regards, Safari Lodge and Convention Centre

        Responded January 02, 2019
        Safari Lodge Hotel & Convention Centre
        9.6
        Exceptional
        Lekone from South Africa
        Family with young children
        Standard Double Room
        Stayed 2 nights in November 2018

        cleanliness”

        when we checked in the place was prepared nicely , however the following day the bed was not correctly , the glass basin was not cleaned and I saw spider web in bed chest drawer . Other than that the place was awesome ,the pools are clean and the breakfast was good.

        Reviewed December 05, 2018

        Dear Lekone, Thank you for submitting a review based on your stay with us. We are pleased to hear that your overall experience with us was positive. We are sorry about the spider web in your chest of drawer, sometimes we have 8 legged guests that we simply miss during cleaning. We hope that you will consider visiting us again in the future. Warmest regards, Safari Lodge & Convention Centre

        Responded December 11, 2018
        Safari Lodge Hotel & Convention Centre
        4.8
        Ntombifuthi from South Africa
        Couple
        Standard Double Room
        Stayed 2 nights in October 2018

        Acceptable”

        Good day I would not recommend Safari lodge for three reasons, number one the room had crocroaches, two there was an unpleasent smell inside the room and lastly our room was cleaned after midday on Sunday totally unacceptable. Regards Ntombifuthi

        Reviewed November 15, 2018

        Dear Ntombifuthi, We would like to take this opportunity to thank you for taking the time to review your stay with us. Please accept our sincerest apologies for any inconvenience caused throughout your stay with us. We have notified Senior Management of your experience and they will be taking the matter further. Again, please accept our apologies for your below average stay with us. We look forward to welcoming you back to our hotel in the future where your experience will surely be altered. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded November 19, 2018
        Safari Lodge Hotel & Convention Centre
        8.0
        Excellent
        Mashudu from South Africa
        Couple
        Standard Twin Bed
        Stayed 2 nights in November 2018

        Booking does nor allow to specifiy the kind of bed the guest want”

        When booking on the website, I couldn’t choose the type of bed i want. When we arrive at our room, it was two single beds and for couple that was not awesome

        Reviewed November 12, 2018

        Dear Mashudu, Thank you for taking the time to submit your review based on your stay with us. We do apologize for any inconvenience caused during your stay with us. Our online booking system on our website does allow for the selection of different available rooms. We hope to welcome you back to our hotel in the near future. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded November 12, 2018
        Safari Lodge Hotel & Convention Centre
        5.6
        Charlene from South Africa
        Business traveler
        Standard Twin Bed
        Stayed 1 night in October 2018

        Above average”

        We were told by reception that breakfast is at 6am. We got up and ready to eat due to an early meeting the next day and were told we can only eat at 6:30. when I asked that we eat as we were told otherwise and need to get going I received an "eh eh" response from the staff. When reporting this to reception they went ahead and had a conversation between the 5 of them apparently about the situation but not addressing me in any way until I asked if won=me can please acknowledge that I am there. We were rushed to eat at 6:30 when they finally let us eat and were late for our meeting.

        Reviewed October 09, 2018

        Dear Charlene, Thank you for taking the time to review our hotel. We greatly appreciate the feedback provided by our guests so we can improve on customer experience and satisfaction. Please accept our sincerest apologies on the service provided to your by the staff at Safari Lodge Hotel and Convention Centre. The above incident has been reported to senior management and they will be handling the matter further. We hope to welcome you back in the near future. Warmest regards, Safari Lodge Hotel and Convention Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        9.2
        Exceptional
        Getrude from South Africa
        Family with young children
        Standard Twin Bed
        Stayed 2 nights in September 2018

        Swimming ”

        Lovely place to be

        Reviewed October 01, 2018

        Dear Getrude, Thank you for taking the time to review our hotel. We are glad to hear you had a lovely time with us. We look forward to welcoming you back to our hotel in the future. Warmest regards, Safari Lodge Hotel and Conference Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        6.0
        George
        Couple
        Standard Twin Bed
        Stayed 2 nights in September 2018

        Disappointed”

        On our check in no one helped us to locate the room was just told to drive around and had to locate the room our selves. when it come to dinner first night there was no buffet and we were told we need to order from the menu and we have a cap of R200 if we order above that will need to pay for the difference, we called the manager he was not helpful, we boycotted to order from the menu until one of the stuff decided to speak to the chef and they dished for us from the kitchen, i was not pleased at all with that, after that i just wanted the weekend to be over so that i can leave that place. very disappointed.

        Reviewed September 26, 2018

        Dear George, We would like to take this opportunity to thank you for reviewing our hotel. Please accept our sincerest apologies for the inconvenience caused around the dinner menu. Senior management have been notified of this incident and they are looking into the matter further. Again, we are truly sorry for the inconvenience caused. Warmest regards, Safari Lodge Hotel and Convention Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        3.6
        Tshepo from South Africa
        Group
        Standard Double Room
        Stayed 2 nights in August 2018

        Unhappy ”

        Not much effort was put into making sure the rooms were ready to welcome guests. The balconies were so dirty as if they were never cleaned at all. One of the room's bed was not made up and the card key for another room was not opening at all that we ended up not using the room for the night. There was no staff on night duty and we were barred from entering our rooms by a group of Nigeria guess. Security assisted us to get to our rooms safely.

        Reviewed September 03, 2018

        Dear Tshepo, Thank you for taking the time to review our hotel, we greatly appreciate the feedback from our guests to improve on customer experience and satisfaction. Please accept our sincerest apologies for the inconvenience caused during your stay with us. We have forwarded your feedback to senior management and they will be handling the matter further. We look forward to welcoming you back to our hotel in the near future Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        5.6
        Mark from South Africa
        Family with teens
        Deluxe Family Room
        Stayed 3 nights in July 2018

        Got more value at previous booking”

        Have booked there 4 years now and each year there have been issues- we had to move three times again this year- first room, the aircon was broken as well as fridge , second room the shower was missing part of the door so water went everywhere- third room fridge wasn’t working- the heated pool was not heated again this year- the put-put was in disrepair, as well as tennis court and games room was not there anymore- nothing for the kids to do- breakfast was not as good as last year- and we were only told the bacon was off after we had already eaten it- resulting in my kids and I being sick- have to come to rustenburg for tours again but won’t stay there-

        Reviewed July 15, 2018

        Dear Mark Thank you for taking the time to let us know about your stay with us. And being a regular customer is saddens us to hear this feedback and we acknowledge that there is some major work in certain areas of the hotel needed. We are starting the big renovation and upgrade project very soon and we assure you that you will see positive changes in the near future. Once again please accept our sincerest apologies and we hope that you will return again and that you will have a much improved stay Warm regards Safari Lodge Hotel & Convention Centre

        Responded July 23, 2018
        Safari Lodge Hotel & Convention Centre
        10.0
        Exceptional
        Ranginie from South Africa
        Family with teens
        Standard Twin Bed
        Stayed 1 night in April 2018

        Great getaway, silent retreat ”

        A braai facility would be highly appreciated especially if a group books. Maybe sell the meat and groceries so you still benefit.

        Reviewed April 29, 2018

        Dear Ranginie Thank you for letting us know about your experience and we are happy that you had a good experience. We will take your recommendation into consideration. We hope to welcome you back again soon. Warm regadrs Staff and management Safari Lodge Hotel & Convention Centre

        Responded May 16, 2018
        Safari Lodge Hotel & Convention Centre
        6.0
        Emmanuel from South Africa
        Family with young children
        Deluxe Family Room
        Stayed 5 nights in December 2017

        Family holiday ”

        We had issues with our reservation not being recorded by the lodge and had to re-do reservations. Bed was uncomfortable

        Reviewed January 05, 2018

        Dear Guest, Thank you for taking time in sending us your feedback. We will surely investigate the issues pertaining to your reservation that was not received by the hotel and will rectify this to avoid any future reoccurrences Kind Regards - Safari Lodge Management.

        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        8.4
        Excellent
        matlhodi from South Africa
        Solo traveler
        Standard Single Room
        Stayed 1 night in December 2017

        Great and safe place for someone traveling alone. Clean place but breakfast was not ready at 6:30 ”

        Restaurant staff could improve. Reception staff were Excellent.

        Reviewed December 26, 2017

        Dear Guest, Thank you for sharing your experience with us. We can assure you that we strive in providing only the best service and attention at all times and will rectify the concerns immediately. We are glad that you enjoyed your stay with us and we do hope you visit again soon. Kind Regards Safari Lodge Management

        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        3.2
        Stephens from South Africa
        Couple
        Executive Suite
        Stayed 1 night in December 2017

        Waste of money”

        I paid for an Executive room, the place didn't have phones in a room, and one had to dial with a cellphone to get assistance, asked for iron only to be told the place was fully booked and they didn't have enough irons to service the requests, had to wear previous day tshirt, The cooler in the room was not working The sliding door in my room 303 not lockable The carpet on floor dirty The so called paid breakfast was almost none existant, finished by 9am

        Reviewed December 18, 2017

        Dear Guest, Thank you for taking the time to share your experience, during your time spent at Safari Lodge, with us. It is with grave concern and disappointment that we note our Facilities & Service, did not meet with your expectation. For this we sincerely apologize. We want to assure you that it is not the Standard we promote or strive to achieve and it most certainly will receive the appropriate attention. Regards - Safari Lodge Management

        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        5.2
        Debra from South Africa
        Couple
        Standard Double Room
        Stayed 2 nights in December 2016

        Doesn't look anything like the pictures ”

        Don't be fooled this is an old outdated hotel, food resembles a school hostel with dining in a conference room and 1980s style decor Walkways have stairs everywhere so getting luggage to the room is difficult

        Reviewed January 05, 2017

        Dear Debra, Please accept our apologies for all the inconveniences and for the late response. We have addressed these matters with senior management. Kind Regards

        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        4.7
        Louise from United States
        Family with young children
        Executive Suite
        Stayed 3 nights in April 2015

        Old Hotel ”

        Friendly staff. Good breakfast buffet

        Hotel is in dire need of an upgrade or they should drop it down to a 2 star. Rooms are old and bathrooms are outdated! Only the reception, conference rooms and restaurant have been updated.

        Reviewed April 07, 2015

        Dear Louise Thank you for your feedback. Kind Regards

        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        12

        Reviews of Safari Lodge Hotel & Convention Centre from real guests

        Overall rating
        7.3
        Very good
        From 846 reviews
        Provided by verified guests of
        Agoda Reviews (56)Booking.com Reviews (790)
        Rating via Agoda7.0
        /
        10
        Cleanliness7.3
        Facilities6.5
        Location7.4
        Room comfort and quality5.5
        Service7.1
        Value for money6.9
        High score for Rustenburg
        Rating
        9+ Exceptional (4)
        8-9 Excellent (2)
        7-8 Very Good (3)
        6-7 Good (0)
        <6 Below Expectation (14)
        Time of the year
        Mar - May (4)
        Jun - Aug (3)
        Sep - Nov (7)
        Dec - Feb (9)
        All guests (56)
        All room types
        Showing 23 verified guest comments
        12
        8.4
        Excellent
        Patrick from South Africa
        Couple
        Standard Family Room
        Stayed 3 nights in December 2019

        Excellent”

        Reviewed December 27, 2019
        8.0
        Excellent
        Daniel from Canada
        Family with young children
        Standard Double Room
        Stayed 8 nights in November 2019

        Enginer Daniel ”

        It’s a nice place to stay in Safari lodge nice staff peaceful location and very safe place

        Reviewed December 01, 2019

        Dear Daniel, Many thanks for staying with us and for your rating. We hope that you return to our hotel in the near future. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded December 09, 2019
        Safari Lodge Hotel & Convention Centre
        5.2
        DIEDERIK from South Africa
        Couple
        Standard Twin Bed
        Stayed 1 night in August 2019

        NEVER IN LIVE EXPERIENCE?”

        We booking through AGODA on the 11th AUGUST payment was confirmed o the 19th for the 30th from SAFARI LODGE. We traveled 1254 km due to an accident on N1 we only arrived at 20:20 pm. Only to heard there was no booking for us we did not brought a copy of the e-mail. At the end they said a woman who booked did not arrived so we can have that room but we must again pay R1250.00 again which we refuse to do , In the end we had to security to our home which was 1250 kms away to go into my house and gave them my code to go into ,y computer and send a copy to SAFARI LODGE after that its fine now. By this time time it was past 10H00 pm , needless to say by that time the kitchen was closed. Needless to i am 71 years old. horrified experience.

        Reviewed September 02, 2019

        Dear Diederik, We would like to thank you for staying with us and for the time taken to submit a review based on your experience with us. Firstly, we would like to apologies for the inconvenience caused by the long distance you traveled to reach our hotel. We would then like to apologize for the our Front Office not being able to pick up your booking. We were experiencing some issues with the integration from Agoda to our Booking System which is the reason why our staff were unable to find your original booking. Unfortunately our staff were only following procedure when asking for another payment for a room, however, we do understand this caused extreme frustration. Once again, please accept our sincerest apologies for your experience with us. We have since correctly the issue with Agoda and have not experienced another guest with the same issue as yours. We hope hope that you will consider visiting us again where you better enjoy your stay with us. Warmest regards, Safari Lo

        Show more
        Safari Lodge Hotel & Convention Centre
        4.8
        Mike from South Africa
        Couple
        Standard Double Room
        Stayed 1 night in March 2019

        Buffett dinner does not caterfor vegetarians.”

        This was to be a special get away. The room was lovely and clean, restaurant facilities poor, does not cater for vegetarians as well as a nice romantic dinner. Restaurant does not have a warm friendly ambiance, rather just an eat and go environment.

        Reviewed March 14, 2019

        Dear Mike, We would like to thank you for staying with us and for the time taken to submit a review based on your experience with us. We appreciate your feedback regarding our dining hall. The original Coach which was our restaurant area burnt down along with a number of other buildings, we are in the process of rebuilding the Coach and the other areas which will definitely bring back some of the romance that was missing on your trip to us. We do apologies for the inconvenience cause during your stay with us and we hope that you will return to our hotel once the Coach has been rebuilt to experience this magical past time with us once again. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded October 24, 2019
        Safari Lodge Hotel & Convention Centre
        9.6
        Exceptional
        Asmerom from South Africa
        Family with young children
        Standard Twin Bed
        Stayed 1 night in December 2018

        The lodge is quite, food is fantastic, staff is very friendly and helpful. ”

        My daughter was car sick when we arrived. She was vomiting and couldn't eat any food. Lerato and leseko two staff members helped me clean up and made here feel stay at home as I my kids were without their mom over the holidays. We can't thank them enough, super staff members. We ended up staying more than initially planned.

        Reviewed December 31, 2018

        Dear Valued Guest, Thank you for taking the time to submit a review based on your stay with us. We are very pleased to hear that you and your children had a wonderful stay with us. We hope to welcome you and your family back to Safari Lodge in the near future. Warmest regards, Safari Lodge and Convention Centre

        Responded January 02, 2019
        Safari Lodge Hotel & Convention Centre
        3.6
        Phindile from South Africa
        Group
        Standard Twin Bed
        Stayed 2 nights in December 2018

        The manager of breakfast at the conventional center has no sense of how to treat customers ”

        The rooms were clean , however breakfast was saved late on Friday and there was no apology of inconvenience displayed. Upon confronting the manager, he was very dismissive and showed no sign of apology. I therefore think that the manager of the convention center not attend training on how to treat customers and be a reactive individual to make the hotel commendable.

        Reviewed December 18, 2018

        Dear Phindile, We would like to take this opportunity to thank you for reviewing our hotel and for staying with us. Apologies for breakfast being served later than usual and hope that it was not too much of an inconvenience for you. We hope to welcome you back in the near future. Warmest regards, Safari Lodge and Convention Centre

        Responded January 02, 2019
        Safari Lodge Hotel & Convention Centre
        9.6
        Exceptional
        Lekone from South Africa
        Family with young children
        Standard Double Room
        Stayed 2 nights in November 2018

        cleanliness”

        when we checked in the place was prepared nicely , however the following day the bed was not correctly , the glass basin was not cleaned and I saw spider web in bed chest drawer . Other than that the place was awesome ,the pools are clean and the breakfast was good.

        Reviewed December 05, 2018

        Dear Lekone, Thank you for submitting a review based on your stay with us. We are pleased to hear that your overall experience with us was positive. We are sorry about the spider web in your chest of drawer, sometimes we have 8 legged guests that we simply miss during cleaning. We hope that you will consider visiting us again in the future. Warmest regards, Safari Lodge & Convention Centre

        Responded December 11, 2018
        Safari Lodge Hotel & Convention Centre
        4.8
        Ntombifuthi from South Africa
        Couple
        Standard Double Room
        Stayed 2 nights in October 2018

        Acceptable”

        Good day I would not recommend Safari lodge for three reasons, number one the room had crocroaches, two there was an unpleasent smell inside the room and lastly our room was cleaned after midday on Sunday totally unacceptable. Regards Ntombifuthi

        Reviewed November 15, 2018

        Dear Ntombifuthi, We would like to take this opportunity to thank you for taking the time to review your stay with us. Please accept our sincerest apologies for any inconvenience caused throughout your stay with us. We have notified Senior Management of your experience and they will be taking the matter further. Again, please accept our apologies for your below average stay with us. We look forward to welcoming you back to our hotel in the future where your experience will surely be altered. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded November 19, 2018
        Safari Lodge Hotel & Convention Centre
        8.0
        Excellent
        Mashudu from South Africa
        Couple
        Standard Twin Bed
        Stayed 2 nights in November 2018

        Booking does nor allow to specifiy the kind of bed the guest want”

        When booking on the website, I couldn’t choose the type of bed i want. When we arrive at our room, it was two single beds and for couple that was not awesome

        Reviewed November 12, 2018

        Dear Mashudu, Thank you for taking the time to submit your review based on your stay with us. We do apologize for any inconvenience caused during your stay with us. Our online booking system on our website does allow for the selection of different available rooms. We hope to welcome you back to our hotel in the near future. Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded November 12, 2018
        Safari Lodge Hotel & Convention Centre
        5.6
        Charlene from South Africa
        Business traveler
        Standard Twin Bed
        Stayed 1 night in October 2018

        Above average”

        We were told by reception that breakfast is at 6am. We got up and ready to eat due to an early meeting the next day and were told we can only eat at 6:30. when I asked that we eat as we were told otherwise and need to get going I received an "eh eh" response from the staff. When reporting this to reception they went ahead and had a conversation between the 5 of them apparently about the situation but not addressing me in any way until I asked if won=me can please acknowledge that I am there. We were rushed to eat at 6:30 when they finally let us eat and were late for our meeting.

        Reviewed October 09, 2018

        Dear Charlene, Thank you for taking the time to review our hotel. We greatly appreciate the feedback provided by our guests so we can improve on customer experience and satisfaction. Please accept our sincerest apologies on the service provided to your by the staff at Safari Lodge Hotel and Convention Centre. The above incident has been reported to senior management and they will be handling the matter further. We hope to welcome you back in the near future. Warmest regards, Safari Lodge Hotel and Convention Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        9.2
        Exceptional
        Getrude from South Africa
        Family with young children
        Standard Twin Bed
        Stayed 2 nights in September 2018

        Swimming ”

        Lovely place to be

        Reviewed October 01, 2018

        Dear Getrude, Thank you for taking the time to review our hotel. We are glad to hear you had a lovely time with us. We look forward to welcoming you back to our hotel in the future. Warmest regards, Safari Lodge Hotel and Conference Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        6.0
        George
        Couple
        Standard Twin Bed
        Stayed 2 nights in September 2018

        Disappointed”

        On our check in no one helped us to locate the room was just told to drive around and had to locate the room our selves. when it come to dinner first night there was no buffet and we were told we need to order from the menu and we have a cap of R200 if we order above that will need to pay for the difference, we called the manager he was not helpful, we boycotted to order from the menu until one of the stuff decided to speak to the chef and they dished for us from the kitchen, i was not pleased at all with that, after that i just wanted the weekend to be over so that i can leave that place. very disappointed.

        Reviewed September 26, 2018

        Dear George, We would like to take this opportunity to thank you for reviewing our hotel. Please accept our sincerest apologies for the inconvenience caused around the dinner menu. Senior management have been notified of this incident and they are looking into the matter further. Again, we are truly sorry for the inconvenience caused. Warmest regards, Safari Lodge Hotel and Convention Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        3.6
        Tshepo from South Africa
        Group
        Standard Double Room
        Stayed 2 nights in August 2018

        Unhappy ”

        Not much effort was put into making sure the rooms were ready to welcome guests. The balconies were so dirty as if they were never cleaned at all. One of the room's bed was not made up and the card key for another room was not opening at all that we ended up not using the room for the night. There was no staff on night duty and we were barred from entering our rooms by a group of Nigeria guess. Security assisted us to get to our rooms safely.

        Reviewed September 03, 2018

        Dear Tshepo, Thank you for taking the time to review our hotel, we greatly appreciate the feedback from our guests to improve on customer experience and satisfaction. Please accept our sincerest apologies for the inconvenience caused during your stay with us. We have forwarded your feedback to senior management and they will be handling the matter further. We look forward to welcoming you back to our hotel in the near future Warmest regards, Safari Lodge Hotel & Convention Centre

        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        5.6
        Mark from South Africa
        Family with teens
        Deluxe Family Room
        Stayed 3 nights in July 2018

        Got more value at previous booking”

        Have booked there 4 years now and each year there have been issues- we had to move three times again this year- first room, the aircon was broken as well as fridge , second room the shower was missing part of the door so water went everywhere- third room fridge wasn’t working- the heated pool was not heated again this year- the put-put was in disrepair, as well as tennis court and games room was not there anymore- nothing for the kids to do- breakfast was not as good as last year- and we were only told the bacon was off after we had already eaten it- resulting in my kids and I being sick- have to come to rustenburg for tours again but won’t stay there-

        Reviewed July 15, 2018

        Dear Mark Thank you for taking the time to let us know about your stay with us. And being a regular customer is saddens us to hear this feedback and we acknowledge that there is some major work in certain areas of the hotel needed. We are starting the big renovation and upgrade project very soon and we assure you that you will see positive changes in the near future. Once again please accept our sincerest apologies and we hope that you will return again and that you will have a much improved stay Warm regards Safari Lodge Hotel & Convention Centre

        Responded July 23, 2018
        Safari Lodge Hotel & Convention Centre
        10.0
        Exceptional
        Ranginie from South Africa
        Family with teens
        Standard Twin Bed
        Stayed 1 night in April 2018

        Great getaway, silent retreat ”

        A braai facility would be highly appreciated especially if a group books. Maybe sell the meat and groceries so you still benefit.

        Reviewed April 29, 2018

        Dear Ranginie Thank you for letting us know about your experience and we are happy that you had a good experience. We will take your recommendation into consideration. We hope to welcome you back again soon. Warm regadrs Staff and management Safari Lodge Hotel & Convention Centre

        Responded May 16, 2018
        Safari Lodge Hotel & Convention Centre
        6.0
        Emmanuel from South Africa
        Family with young children
        Deluxe Family Room
        Stayed 5 nights in December 2017

        Family holiday ”

        We had issues with our reservation not being recorded by the lodge and had to re-do reservations. Bed was uncomfortable

        Reviewed January 05, 2018

        Dear Guest, Thank you for taking time in sending us your feedback. We will surely investigate the issues pertaining to your reservation that was not received by the hotel and will rectify this to avoid any future reoccurrences Kind Regards - Safari Lodge Management.

        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        8.4
        Excellent
        matlhodi from South Africa
        Solo traveler
        Standard Single Room
        Stayed 1 night in December 2017

        Great and safe place for someone traveling alone. Clean place but breakfast was not ready at 6:30 ”

        Restaurant staff could improve. Reception staff were Excellent.

        Reviewed December 26, 2017

        Dear Guest, Thank you for sharing your experience with us. We can assure you that we strive in providing only the best service and attention at all times and will rectify the concerns immediately. We are glad that you enjoyed your stay with us and we do hope you visit again soon. Kind Regards Safari Lodge Management

        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        3.2
        Stephens from South Africa
        Couple
        Executive Suite
        Stayed 1 night in December 2017

        Waste of money”

        I paid for an Executive room, the place didn't have phones in a room, and one had to dial with a cellphone to get assistance, asked for iron only to be told the place was fully booked and they didn't have enough irons to service the requests, had to wear previous day tshirt, The cooler in the room was not working The sliding door in my room 303 not lockable The carpet on floor dirty The so called paid breakfast was almost none existant, finished by 9am

        Reviewed December 18, 2017

        Dear Guest, Thank you for taking the time to share your experience, during your time spent at Safari Lodge, with us. It is with grave concern and disappointment that we note our Facilities & Service, did not meet with your expectation. For this we sincerely apologize. We want to assure you that it is not the Standard we promote or strive to achieve and it most certainly will receive the appropriate attention. Regards - Safari Lodge Management

        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        5.2
        Debra from South Africa
        Couple
        Standard Double Room
        Stayed 2 nights in December 2016

        Doesn't look anything like the pictures ”

        Don't be fooled this is an old outdated hotel, food resembles a school hostel with dining in a conference room and 1980s style decor Walkways have stairs everywhere so getting luggage to the room is difficult

        Reviewed January 05, 2017

        Dear Debra, Please accept our apologies for all the inconveniences and for the late response. We have addressed these matters with senior management. Kind Regards

        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        4.7
        Louise from United States
        Family with young children
        Executive Suite
        Stayed 3 nights in April 2015

        Old Hotel ”

        Friendly staff. Good breakfast buffet

        Hotel is in dire need of an upgrade or they should drop it down to a 2 star. Rooms are old and bathrooms are outdated! Only the reception, conference rooms and restaurant have been updated.

        Reviewed April 07, 2015

        Dear Louise Thank you for your feedback. Kind Regards

        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        12
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Safari Lodge Hotel & Convention Centre
        |Very good 7.0
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Very good location