Safestay London Elephant & Castle

I sometimes this hostel on my business. It was convinience acess central London. But elevatedr is always broken and someone one stole our staffs. Yesterday , my room mate told me Someone stole his money for £200 and 400 Euro. He knew who is stolen, but front section told him we don’t have record about customers, but they always take identify card from customers. They knew it who is staying this hostel. Also I was stolen my staffs a few. I don’t want to recommend this hostel. Please reserve more west or north hostel.

I was using this hostel before, but this hostel elevated is always broken. If we have heavy suit case, we feel hard time to carry to our room. If they arrenge first, second floor , We cannot use step always. We feel difinitely pain for our back and legs. I don’t want to use this hostel anymore.

When I reserved room and I requested bottom bed the reason why I did operation. But when I arrived at hostel, my requested was ignor with hotel stuffs. My bed was upper bed. I always use to this hostel before, but they don’t care of customers satisfaction . I think this is hostel level, not normal hotel level. I will changed the hotel.

I really dissatisfied by this hostel staff. not friendly,not helpful.I never come back this hotel.

The room are modern clean with alot of attention to detail it felt safe location is in front of bus's stop's that take u everywhere the breakfast is great deal to much temptetion .only thing that was not perfect was the staff.look like new people internship don't know basic stuff about London there help was as good as what u can find u r self on line .but they tried at list.

Best hostel I ever stayed in London! Already booked a second time and would recommend it without any hesitation. The room was very clean, spacious and the facilities appeared to be quite new. Deserved 4 Star hostel! The staff was friendly and always helpful. The elevator didn't work, but who cares, my room was on the first floor, so no problem at all. The room had no lockers but metal cages for every guest, my whole suitcase did fit into it and I used my one padlock to lock it up. There are several bus stations right next to the building. 3-5 minutes walk to 1-Pound-shop, Morrisons, Tesco Express, Mcdonalds, KFC and some other restaurants/bars. thumbs up (I didn't have breakfast at the hostel, but I have been told that it's tasty)

Good location, bus stops right in front of the hostel, going everywhere is easy.

Location is okay, about 6 mins walks from elephant&castle. Staffs are nice and friendly. Breakfast, add 4 pounds when you check in. They were nice too. Recommend!

the area is a little rough and ready but the same can't be said for the hostel which is in very good condition and often very good value Thanks also to the reception staff (and hi to Rose too) No kitchen facilities. Lots of space to hang about in though (including games machines!)

it was very scary as there’s a roommate trying to lure others into having a drink with him and this person came back with another more intimidating guy trying to rob his money... there’s no way to find a staff to be involved in it. but other than that, very clean room, cleaning bedding lots of privacy. can’t find a microwave tho.