Great for families ”

Loved the location- all you need down the street and even a little organic food shop a minute away. Metro super close, super good connection to all the city and airport too. Hostel was nice, great staff and clean space. Lounge upstairs and downstairs was a great place to hang out with your luggage in storage. We traveled with our little girl and was no problem at all. Not a super loud party place. Stayed in triple room on top floor and it was ideal.

Exceptional”

Great Place. Cleanliness is paramount here. A place you feel like home.Friendly staff. Staff is always very willing to assist guests in any way they could. Always well-coming guests in a cheerful manner.

About stay”

This time, I just stayed for one night. Although stuffs seems to changed, but still ok. Front stuffs prepaid for 6 bed mix room, it was nice and quite. I could sleep well. Thank you! But as student group were side by our room, it was very noisy..... It is very disappointed. Also when I stayed before, rockets are there, but this time, no rocker, So I felt little bit inconvenience this system. If rockets has I can stay more lot.

Misleading photograph of the bedrooms!!”

The room photos are misleading!!! When I checked in and got into the room, the room was half smaller than the photo posted on the website, for 3 bunk beds - 6 people! I went back to reception and complained that the room was not in line with my expectations in the photo on the website. It so much smaller for 6 people in the room. It's really disappointing to give the wrong information to the customer. And the reception lady was not friendly, the way she spoke to me in high tone when I made complaint! Made me more disappointed!! Sorry I have got to say, this place and service did not meet what I expected!!

Outstanding”

The feel of this place is very professional and comfortable. The rooms are good and clean. Privacy curtains helps to maintain your space and feel secluded when you need it. The lounge bar is great for spending time though the ambient music can be irritating when played a little loud. Sometimes i feel it is for the staff’s benefit. The amenities are good and the street affords all budgets especially with the market and supermarkets. The buses are frequent and fast. Access to parts of london is also great from here. The only reservation here is the breakfast. At £5, you would expect better than the very unsurprising “continental” breakfast. No stars for that. The staff are very nice except for one that I can name. If you should be reading this review, I’m sure you will know who you are. I feel this one person brought down the professionalism to Safestay. Being obnoxious to your paying “guests” are not an endearing quality to be proud off. Managers, you need to remind them and retrain them or this will drop your exceptional rating. Guests are your bread and butter, so be mindful of that ! Otherwise, a nice place. Recommended.

Great Location but limited facilites”

Awesome location, accessible to anywhere, generally clean from outside to the rooms and bathrooms as well, staff could be more friendly and I hope they become more welcoming, would have been perfect if there’s a pantry area for eating as the common area in front is not really spacious, wifi is also very slow in rooms though you have to pay extra if want a faster internet connection. laundry is quite expensive at 3£ per load. Been to US and AU and the laubdry at hostels is only at 1-2$.

Excellent value and gets most things right.”

There’s no cooking facilities per se but many options are available in the seemingly uninviting street nearby that’s not far from everything. Special shout out to Sam and reception staff for being so helpful.

Attending A Wedding”

Cons: No kitchen access, no refrigerator, people can’t bring food purchased from restaurants and eat your meal in the dining room/bar-lame rule! Aside, every other aspect staying at Safestay was cool.

Clean well, Near bus station ”

Cons : the room and the bed sheet is clean. Near bus station. Reasonable price. Pros : There is a few toilet and shower room per floor. Sometimes need to wait the room is available. The hostel is quite far from underground.

Friendly staff and good location”

I had a great stay with Safestay London Elephant and Castle. I met people from different places and had a nice chat with them, the people in the community are nice too. Staffs are willing to help when I need to deposit my luggage for few hours, I really appreciate this. For the location, it is not so difficult to find. I asked a staff from a stall and he gave me a right direction. After that, I could remember the way to go back to the hostel as there is many iconic building that help me to remember the way.

It was fine ”

Clean room and shower. Not that bad location.

amnazing value”

the area is a little rough and ready but the same can't be said for the hostel which is in very good condition and often very good value Thanks also to the reception staff (and hi to Rose too) No kitchen facilities. Lots of space to hang about in though (including games machines!)

Exceptional”

it was very scary as there’s a roommate trying to lure others into having a drink with him and this person came back with another more intimidating guy trying to rob his money... there’s no way to find a staff to be involved in it. but other than that, very clean room, cleaning bedding lots of privacy. can’t find a microwave tho.

Exceptional”

A great place for a London escape, the staff are very helpful and they're going out of their way to deal with any requests. Overall a good experience, just make sure you book in advance, especially during the weekend is fully booked most of the time.

vefry nice, clean, newish looking hostel”

No cooking facilities whatsoever, however! Not even a microwave. It reminds me more of a boutique hotel style of premises (albeit one with rooms you still have to share with strangers), than an honest to God 'above a pub' hostel. It has more flair overall and lots of spaces to hang pout in . Excellent new laundry room..

excellent value (esp on Agoda!)”

A great place. very new and comfortable with added privacy with bed area curtains Nice utilities and areas to sit in/around Not like many hostels however with regards to cooking facilities as there is not even a microwave for use but overall (and nevertheless) a great experience

Good choice in Elephant & Castle”

Convenient to take bus & tube to city center. Good choice for a dorm bed. The electric plug only located near the lower bed is a bad thing. It would be nicer if the shower room is larger or the shower button pressing system can be changed..

super hostel very modern clean space rooms with privacy ,excellent ”

excellent clean in all areas , very spacious rooms and wide beds , great breakfast , good wifi , 20 meters away from bus station which is great but about 7-10 minutes walking to nearest tube which is no problem ,great staff , only bad side that there is hot drinks vending machine inside while there is one vending machine for cold items /water . in general it is great .

A wonderful and safe stay”

It was wonderful! Even though I a in the room of 8 people, the room is much bigger and I had space to move about and unpack my bag. There is also a personal container under the bed to put your stuffs. However you have to bring your own lock to lock the container. Breakfast was simple but considered really well, giving the price that I pay. I was also given a complimentary drink at the bar, which amazed me. There's free Wifi which only works at the bar/lounge area. I would recommend to others who would want a budget yet wonderful place to stay in London. Visited Feb 2015

Go for room for 8”

Pleasant. The room for 8 is cheaper but comes with in-room bath. There was no other people for my 1st night and I have the entire room to myself! Hotel staff at reception is helpful. The breakfast is simple. ideal for students. The lounge is great place to hang around and connect with people. Cool fun & clean hostel!