Safestay London Elephant & Castle
Safestay London Elephant & Castle
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4 Bedded Standard Dormitory Safestay London Elephant & Castle
4 Bedded Standard Dormitory
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Interior view Safestay London Elephant & Castle
Interior view
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Interior view Safestay London Elephant & Castle
Interior view
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 Safestay London Elephant & Castle
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Location
Very good
7.8
See all 33 photos Safestay London Elephant & Castle
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Removed from saved list
Very good
From 286 reviewsSee what guests said
7.9
Recommended by 81% of guests
  • 620 meters to public transportation

  • Bar

  • Laundry service

  • Safety deposit boxes

Room choices
7.9
Very good
Room comfort & quality
4 Bedded Standard Dormitory
4 Bedded Standard Dormitory
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 bunk bed
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Bunk Bed in Mixed Dormitory Room
Bunk Bed in Mixed Dormitory Room
...
  • 24 m²/258 ft²
  • Shared bathroom
  • 8 bunk beds
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6 Bedded En-Suite Dormitory
6 Bedded En-Suite Dormitory
...
  • 16 m²/172 ft²
  • Non-smoking
  • 1 bunk bed
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8 Bedded En-Suite Dormitory
8 Bedded En-Suite Dormitory
...
  • 24 m²/258 ft²
  • Non-smoking
  • 1 bunk bed
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4 Bedded En-Suite Dormitory
4 Bedded En-Suite Dormitory
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 bunk bed
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Bed in 6-Bed Female Dormitory Room Ensuite
Bed in 6-Bed Female Dormitory Room Ensuite
...
  • 16 m²/172 ft²
  • 1 bunk bed
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6 Bedded Standard Dormitory
6 Bedded Standard Dormitory
...
  • 16 m²/172 ft²
  • Non-smoking
  • 1 bunk bed
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Double Room
Double Room
...
  • 15 m²/161 ft²
  • 1 king bed and 1 bunk bed
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1 Person in 6-Bed Dormitory - Female Only
1 Person in 6-Bed Dormitory - Female Only
...
  • No view
  • 16 m²/172 ft²
  • 1 bunk bed
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1 Person in 12-Bed Dormitory - Mixed
1 Person in 12-Bed Dormitory - Mixed
...
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    More about Safestay London Elephant & Castle

    More about Safestay London Elephant & Castle

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    Cafe House
    130 mBritish, Cafe
    The Electric Elephant Cafe
    170 mBritish, Cafe, Healthy
    Albert Arms
    860 mBritish
    European cuisine
    European cuisine
    Three O Two at H10 London Waterloo
    1.1 kmEuropean, Gluten Free, Mediterranean
    Antico Restaurant & Bar
    1.4 kmEuropean, Gluten Free, Italian
    Casse-Croute
    1.5 kmEuropean, French
    Asian cuisine
    Asian cuisine
    Aobaba
    30 mAsian, Vietnamese
    Mr Ma Kitchen
    350 mAsian, Chinese, Japanese
    Castle Tandoori
    540 mAsian, Halal, Indian

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (286)Booking.com Reviews (2967)
    7.9
    Very good
    Read reviews from:
    Cleanliness8.2
    Facilities7.5
    Location7.8
    Room comfort and quality7.9
    Service8.0
    Value for money8.3
    Provided by verified guests of Agoda
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    Room type
    4 Bedded Standard Dormitory
    4 Bedded En-Suite Dormitory
    6 Bedded Standard Dormitory
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    Showing 221 verified guest comments
    12345
    6.0
    Yoko from United Kingdom
    Business traveler
    6 Bedded Standard Dormitory
    Stayed 1 night in May 2018
    To tell you about this hostel”
    I sometimes this hostel on my business. It was convinience acess central London. But elevatedr is always broken and someone one stole our staffs. Yesterday , my room mate told me Someone stole his money for £200 and 400 Euro. He knew who is stolen, but front section told him we don’t have record about customers, but they always take identify card from customers. They knew it who is staying this hostel. Also I was stolen my staffs a few. I don’t want to recommend this hostel. Please reserve more west or north hostel.
    Reviewed May 12, 2018
    5.6
    Yoko from United Kingdom
    Business traveler
    4 Bedded Standard Dormitory
    Stayed 2 nights in May 2018
    Opinion about this hostel”
    I was using this hostel before, but this hostel elevated is always broken. If we have heavy suit case, we feel hard time to carry to our room. If they arrenge first, second floor , We cannot use step always. We feel difinitely pain for our back and legs. I don’t want to use this hostel anymore.
    Reviewed May 09, 2018
    4.8
    Yoko from United Kingdom
    Business traveler
    4 Bedded Standard Dormitory
    Stayed 3 nights in April 2018
    About hostel”
    When I reserved room and I requested bottom bed the reason why I did operation. But when I arrived at hostel, my requested was ignor with hotel stuffs. My bed was upper bed. I always use to this hostel before, but they don’t care of customers satisfaction . I think this is hostel level, not normal hotel level. I will changed the hotel.
    Reviewed May 04, 2018
    Hello Yoko Thank you for sharing your review of Safestay. I was disappointed to learn that some aspects of your visit did not live up to expectations. Why did you not ask for me?We would have resolved whilst you are here to make your stay more comfortable. However, rest assured that I will share all of your feedback with the team so we can investigate the issues that you have raised. Best Wishes Jose Safestay Elephant & Castle
    Show more
    Safestay London Elephant & Castle
    2.0
    FUKUSHIMA from Japan
    Solo traveler
    6 Bedded Standard Dormitory
    Stayed 2 nights in April 2018
    not friendly staff, I can't recommend”
    I really dissatisfied by this hostel staff. not friendly,not helpful.I never come back this hotel.
    Reviewed April 29, 2018
    Dear Guest Firstly I would like to thank you for taking the time to advise us of your recent stay at Safestay Elephant & Castle. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our guests. I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathise regarding the point your mention in your review with regards to the poor service you received upon check-in. This level of service is certainly not acceptable and will be addressed with the concerned party. We have made a note in your guest profile to ensure this level of poor service will not happen again and I do hope that this hasn't put you off a return stay with us again. Kind regards Jose Safestay Elephant & Castle
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    Safestay London Elephant & Castle
    9.6
    barak from United States
    Solo traveler
    4 Bedded En-Suite Dormitory
    Stayed 3 nights in April 2018
    great place”
    The room are modern clean with alot of attention to detail it felt safe location is in front of bus's stop's that take u everywhere the breakfast is great deal to much temptetion .only thing that was not perfect was the staff.look like new people internship don't know basic stuff about London there help was as good as what u can find u r self on line .but they tried at list.
    Reviewed April 16, 2018
    Hello Barak Thank you very much for taking your time to advise us of your recent stay at Safestay Elephant & Castle. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our guests. Again, please accept my apology and i hope that this hasn't put you off a return stay with us again. Kind Regards Andrea Safestay Elephant & Castle
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    Safestay London Elephant & Castle
    10.0
    Oliver from Germany
    Solo traveler
    6 Bedded En-Suite Dormitory
    Stayed 3 nights in March 2018
    Nice and safe place to stay! (6 Bed En-suite)”
    Best hostel I ever stayed in London! Already booked a second time and would recommend it without any hesitation. The room was very clean, spacious and the facilities appeared to be quite new. Deserved 4 Star hostel! The staff was friendly and always helpful. The elevator didn't work, but who cares, my room was on the first floor, so no problem at all. The room had no lockers but metal cages for every guest, my whole suitcase did fit into it and I used my one padlock to lock it up. There are several bus stations right next to the building. 3-5 minutes walk to 1-Pound-shop, Morrisons, Tesco Express, Mcdonalds, KFC and some other restaurants/bars. thumbs up (I didn't have breakfast at the hostel, but I have been told that it's tasty)
    Reviewed April 07, 2018
    Hello Oliver Thank you very much for taking the time to review our property. Glad you liked it and look forward to seeing you again soon Jose Safestay Elephant & Castle
    Responded April 15, 2018
    Safestay London Elephant & Castle
    10.0
    Hei from Hong Kong
    Solo traveler
    4 Bedded Standard Dormitory
    Stayed 5 nights in December 2017
    The best thing is they have a lift!!!”
    Good location, bus stops right in front of the hostel, going everywhere is easy.
    Reviewed March 31, 2018
    Thanks Hei for taking the time to review our property. Glad you liked it and look forward to seeing you again soon Jose Safestay Elephant & Castle
    Responded April 15, 2018
    Safestay London Elephant & Castle
    9.6
    YENYU from Taiwan
    Solo traveler
    4 Bedded En-Suite Dormitory
    Stayed 1 night in March 2018
    Super good”
    Location is okay, about 6 mins walks from elephant&castle. Staffs are nice and friendly. Breakfast, add 4 pounds when you check in. They were nice too. Recommend!
    Reviewed March 21, 2018
    Hello Thank you very much for taking the time to review our property. Glad you liked it and look forward to seeing you again soon Helia Safestay Elephant & Castle
    Responded April 01, 2018
    Safestay London Elephant & Castle
    8.8
    william from United Kingdom
    Solo traveler
    8 Bedded En-Suite Dormitory
    Stayed 1 night in March 2018
    amnazing value”
    the area is a little rough and ready but the same can't be said for the hostel which is in very good condition and often very good value Thanks also to the reception staff (and hi to Rose too) No kitchen facilities. Lots of space to hang about in though (including games machines!)
    Reviewed March 13, 2018
    Thank you very much for taking the time to review our property. Glad you liked it and look forward to seeing you again soon. Best Wishes, Safestay Elephant Castle
    Responded March 21, 2018
    Safestay London Elephant & Castle
    9.2
    Dorothy from United Kingdom
    Solo traveler
    8 Bedded En-Suite Dormitory
    Stayed 1 night in March 2018
    Exceptional”
    it was very scary as there’s a roommate trying to lure others into having a drink with him and this person came back with another more intimidating guy trying to rob his money... there’s no way to find a staff to be involved in it. but other than that, very clean room, cleaning bedding lots of privacy. can’t find a microwave tho.
    Reviewed March 13, 2018
    Hello Dorothy, Thank you for sharing your review of Safestay. I was disappointed to learn that some aspects of your visit did not live up to expectations. We offer a 24 hour reception for you to report any issues so we can resolve whilst you are here to make your stay more comfortable yet nothing was reported. However, rest assured that I will share all of your feedback with the team so we can investigate the issues that you have raised. Best Wishes, Safestay Elephant Castle
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    Safestay London Elephant & Castle
    12345
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