Saffron Beach Hotel
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Chalet
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Review score
4.4
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Saffron Beach Hotel

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Review score
From 5 reviewsSee what guests said
3.8
  • Airport transfer

  • 120 meters to the beach

  • 210 meters to public transportation

  • Balcony/terrace

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Chalet
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  • Garden view
  • 9.29 m²/100 ft²
  • 2 single beds and 1 double ...
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Cottage
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  • Garden view
  • 9.29 m²/100 ft²
  • 1 double bed
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    Real reviews from real guests

    Agoda Reviews (5)
    3.8
    Review score
    From 5 reviews
    Filter by guest type:
    Cleanliness2.8
    Location4.4
    Room comfort and quality4.4
    Service3.2
    Value for money4.4
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    Showing 5 verified guest comments
    2.3
    Klara from United States
    Couple
    Chalet
    Stayed 5 nights in January 2015
    disaster !!!”
    It was really horrible. From the first moment we got there , the stuff were just ignoring us and made us wait so long before we could check in and before they would even talk to us. Then we saw the room and it was disaster ... Nothing looked as it seemed in the pics, it was very dirty .I would rate it as a zero star. It was smelly , there was a really bad smell coming from the bathroom . everything looked just so disgusting , you didn't wanna touch anything .. Even the towels and sheets looked were smelly and the inside of the fridge was full of rots .so we unfortunately booked it for 5 days and in the end only stayed one night. And lost the rest of the money even that the manager promised us to pay us back, but as soon as we left he picked up his phone only once and ignored the rest of or calls. So we were really dissapointed . we would not recommend this hotel to anyone.
    Reviewed January 16, 2015
    5.7
    Carolin from Austria
    Group
    Chalet
    Stayed 6 nights in July 2014
    wasn't worth our money!”
    only one positive thing: The breakfast
    -the cottage was very low standard, bad cost-performance ratio -it was a hotel only for Special occasions (as we had to find out), events like weddings etc, so we had 3 weddings and they did 1 commercial video clip there, during our 5 day stay, so we couldn't use The Pool area for about 3 days, because it was either crowded by wedding guests or by a camera Crew -.- and at The beach area there were no sunbeds and they didn't have beach-towels -if it would have been only 1 Wedding during our stay,we could have lived with that, but The Hotel didn't mention anything on their Homepage about being an Event-Hotel, so we hadn't expected that: it was a big brashness - after we made a claim, they weren't really cooperative, neither The manager nor The managing Director felt interested or responsible for it -when we suggested a refund of some money, they didn't care about that and only offered us a cocktail and after we hadn't been content with that they offered us hesitantly a Free dinner, which is the least I mean -The beach was very dirty, and one day they burned sth around the Pool area, The smoke was all around The Hotel area, so I had to ask them to stop The fire, cause we couldn't use anything but The room, and we didn't came there to stay in The room all The time -.- -we had to wait very long for every drink and meal, but The food was good -all in all, it wasn't worth our money,we came there to relax and left totally unrelaxed and angry -it seems that they don't really care about their Hotel guests, because they only organize events -they only have 4 Cottages in their area at all, only 4 sun beds and 2 sun umbrellas -we didn't feel comfortable there,it was an awful stay!!!
    Reviewed August 10, 2014
    5.7
    Waruni from Sri Lanka
    Couple
    Chalet
    Stayed 2 nights in May 2013
    ok to spend a day. not for more days”
    low budget.low fasilities
    Reviewed May 19, 2013
    2.3
    wendy from Australia
    Couple
    Chalet
    Stayed 3 nights in December 2012
    Horrible & run down”
    right near the beach & new pool
    A wedding venue for Sri Lankan's! This could be an excellent seaside venue if it was not so run down & the manager is rude & uncaring about tourists. We were ignored & manager preferred to speak to our taxi driver...went to our 'cabin' which reeked of mildew(from unkept bathroom), no soap or towels, let alone toiletries! No overhead fan..it had been disconnected & dumped on the floor partially hidden bhind a board. When I asked for a fan the manager asked what was wrong with the overhead fan?..it does not exist was my reply. The pedestal fan produced was filthy dirty but worked!No top sheet.1 window nailed shut. Cabins run down, thatched balcony roof full of holes & ants & a huge termite mound by the electric wall socket in bedroom. Food was reasonably priced but bland & boring & no Sri Lankan food. We stayed 1 night & booked out, wasting our pre paid money. Would never recommend this to anyone! Lifeguard & waiters tried hard to please.
    Reviewed January 03, 2013
    3.0
    Shevan from Sri Lanka
    Family with young children
    Chalet
    Stayed 1 night in October 2012
    Great beach but not so great rooms”
    Pool and beach
    The staff is helpful, but can't cope with room guest plus conference guests, when there are conferences all attention is to them, not enough staff. The rooms where not clean, old and shabby with wobbly doors in the varanda not safe at all, there was a whole in the ceiling from which kittens fell off! The checking time was 6p.m and we were asked to check out at 8a.m the next morning! We were glad to do so as the room was not comfortable at all. the beach is the only nice thing about the place along with the pool. The food was horrible.
    Reviewed November 07, 2012
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