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2016

Sahara Star Hotel

Opposite Domestic Airport, Vile Parle,Maharashtra, Andheri East, Mumbai, India, 400099 - View on map
Excellent8.1
Based on635reviews
Sahara Star Hotel
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"Great hospitality, very good staff, location very good"

DharmeshIndia
Interior view
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8.5 Excellent location
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8.5Location

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Club
  • City view
  • 51 m²
  • 1 king bed
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Deluxe City View
  • City view
  • 34 m²
  • 1 queen bed
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Club Suite
  • City view
  • 107 m²
  • 1 king bed
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Uranus Premier Suite - Lagoon Facing
  • Lagoon view
  • 92 m²
  • 1 double bed
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Superior Double or Twin Room
  • 1 double bed or 2 single be...
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Neptune Suite - Lagoon Facing
  • Lagoon view
  • 123 m²
  • 1 double bed
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Deluxe Lagoon View
  • Lagoon view
  • 38 m²
  • 2 single beds or 1 double b...
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Standard Room
  • Lagoon view
  • 38 m²
  • 2 single beds or 1 double b...
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Neptune Suite - City Facing
  • City view
  • 111 m²
  • 1 double bed
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Uranus Suite - City Facing
  • City view
  • 65 m²
  • 1 double bed
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Double Deluxe
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    Double Executive
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      Club King Room
      • 1 king bed
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      Double Deluxe
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        Double Executive
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          Nearest essentials

          • Airports
            • 1.7 km
            • Chhatrapati Shivaji International Airport (BOM)
            • 126 km
            • Pune Airport (PNQ)
          • Bus and rail stations
            • 1.1 km
            • Ville Parle Railway Station
            • 2.4 km
            • Khar Railway Station
          • Hospital or clinic
            • 1.4 km
            • Nanavati Hospital
          • Pharmacy
            • 1.4 km
            • Royal Chemist
          • Convenience store
            • 6 km
            • Apna Bazaar
          • Cash withdrawal
            • on site

          More about Sahara Star Hotel

          An overview

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          Verified traveler reviews

          Agoda Reviews (635)
          Booking.com Reviews (1657)

          8.1

          Filter by traveler type:
          Excellent
          based on 635 reviews
          • Cleanliness 8.1
          • Facilities 7.5
          • Location 8.5
          • Room comfort and quality 8.2
          • Service 8.1
          • Value for money 7.6
          Very good
          based on 317 reviews
          • Cleanliness 8.1
          • Facilities 7.5
          • Location 8.6
          • Room comfort and quality 8.0
          • Service 7.9
          • Value for money 7.6
          Very good
          based on 162 reviews
          • Cleanliness 8.0
          • Facilities 7.2
          • Location 8.4
          • Room comfort and quality 8.2
          • Service 8.1
          • Value for money 7.1
          Excellent
          based on 61 reviews
          • Cleanliness 8.5
          • Facilities 7.5
          • Location 8.2
          • Room comfort and quality 8.6
          • Service 8.4
          • Value for money 7.7
          Excellent
          based on 48 reviews
          • Cleanliness 8.6
          • Facilities 8.2
          • Location 9.1
          • Room comfort and quality 8.5
          • Service 8.8
          • Value for money 8.5
          Excellent
          based on 20 reviews
          • Cleanliness 7.9
          • Facilities 6.4
          • Location 9.0
          • Room comfort and quality 8.9
          • Service 8.2
          • Value for money 8.0
          Excellent
          based on 27 reviews
          • Cleanliness 8.2
          • Facilities 7.3
          • Location 8.4
          • Room comfort and quality 8.6
          • Service 8.1
          • Value for money 7.5
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          Room type
          • Deluxe Lagoon View
          • Deluxe City View
          • Standard Room
          • Neptune Suite - City Facing
          • Uranus Premier Suite - Lagoon Facing
          • Uranus Suite - City Facing
          • Superior Double or Twin Room
          • Club Suite
          • Club
          • Club King Room
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          Showing 551 verified reviews
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          9.6
          Jack from United States
          Solo traveler
          Standard Room
          Stayed 1 night in May 2017
          The buffet ”
          Best buffet I have ever had, anywhere in the world. Not cheap! I would not normally afford such a meal, but had to do it here. Astonishingly good. That they could put a spread like that together in India says a lot for how the country is developing.
          Reviewed June 06, 2017
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          8.8
          Prakash from India
          Solo traveler
          Standard Room
          Stayed 1 night in May 2017
          Excellent”
          Great location ,good service . Food is very good
          Reviewed June 06, 2017
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          9.2
          saroj from India
          Family with young children
          Standard Room
          Stayed 2 nights in April 2017
          Its quite good”
          Stay was very pleasant. Wish to stay again in future. Staff are friendly and supportive. Pool needs renovation, there are some broken tiles where my daughter had cut on toes. I heard this happened to other guest as well.
          Reviewed June 02, 2017
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          3.2
          Neha from India
          Couple
          Standard Room
          Stayed 2 nights in May 2017
          hated the stay”
          just wont recommend this place. no value for money. food was bland. breakfast took more than an hour to be delivered. the front desk operators are too cold and too unfriendly. they look down upon us as if doing a favor. completely not helpful. asked for room water glasses. had to call 4 to 5 times as a remainder and still received them after more than 2 hours. inspite of booking 10 or more days in advance, on reaching i was told lagoon view room isnt available so can i shift to city view.. as if i had a choice during checkin. completely unhappy.
          Reviewed May 27, 2017
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          6.4
          MEHUL from United Kingdom
          Couple
          Deluxe Lagoon View
          Stayed 1 night in April 2017
          Need refurbishing & maintenance.”
          We stayed here just for a night as we have to catch a flight at 6am. At first the room given to us had many problems as the bathroom lights won't work, the phone did not work, the curtain blind in the shower also did not work. After complaining & after 1 hr they changed our room only to find out that the a/c was not working properly the kettle did not work & some light bulbs also need replacing all this should have been checked before giving out the room. What's more annoying is that we had to wait for the maintenance guy to come & fix all this which took another 1hr but still could not fix the a/c but since we were so tired & it was around 9pm we just could not be asked to wait any longer. The view from the room is excellent as we had the lagoon view room but the rooms are not very well maintained it's feel as if since the hotel was build they have simply ignored to keep the 5 star standards. I was very surprised how is it that this hotel passed its 5star checklist. Thanks to the staff & the duty manager who compensated for all this by offering us some food on the house but that still does not change the fact of such poor Quality of room maintenance. They should not charge customers the rate they charge for the rooms as it's not 5 star standard... I hope the Management reads these comments & do something about it so other travels don't face the same issue. About me returning back to this hotel based on my experience & the poor standards of the rooms are less. Until they really up their standards to a 5star rating my advice is they should charge people less for the rooms as it's not worth paying 7 to 8k for the rooms they have.
          Reviewed May 23, 2017
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          10.0
          Keerthana from Malaysia
          Solo traveler
          Deluxe Lagoon View
          Stayed 2 nights in May 2017
          Absolutely loved it!”
          The food and the service were fantastic. I LOVED the Swedish full body massage at hotel spa, it was heavenly. Look out for ASIN, she's great :) Only complain is that it takes time for the concierge/house keeping to attend to our needs. I had to call several times to request for towels (which they forgot to leave in my room).
          Reviewed May 21, 2017
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          9.2
          Dharmesh from India
          Couple
          Deluxe City View
          Stayed 1 night in May 2017
          Comfortable stay”
          Great hospitality, very good staff, location very good
          Reviewed May 17, 2017
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          5.6
          Amit from India
          Family with young children
          Deluxe Lagoon View
          Stayed 1 night in April 2017
          Stinky, Unclean Room, Good Breakfast”
          Negative: Stinky, Dusty, Unclean Room, No Aircon in common areas, lift lobby etc., Expensive in room food service Positive: Good Breakfast, Cordial Staff, Near to Airport
          Reviewed May 16, 2017
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          8.8
          Suzette from Singapore
          Business traveler
          Standard Room
          Stayed 4 nights in May 2017
          First trip to Mumbai ”
          I was pleased the hotel close to the airport as my flights were late at night and I didn't want to waste time Travelling . Thought the room comfortable and clean and thought service was great ! The staff was friendly and so accommodating ! Had all dinners at the hotel and thought food way above average - except the Asian Rest which has too much spice and flavour for an Pan Asian cruisine, but perhaps it was tweaked to a Indian flavour . But as this is an International hotel it should be a little authentic i think . Overall a great hotel .
          Reviewed May 11, 2017
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          10.0
          ganesh from India
          Couple
          Club King Room
          Stayed 1 night in May 2017
          Good getaway within the city..”
          It was a good escape from the hustle and bustle of the city while being in the city!! What I loved: the Venus room which opens to the sky was excellent and loved the openers and size of room which were very well maintained.. The pool is also large one where you can really enjoy..All the other activities were also well managed.. What can improve: the breakfast / food quality: while the spread is good, the finesse and quality of a 5-star is lacking - staff attitude was also casual and ok; most items are bulk made lacking attention to detail.. e.g some items like idlis were not cooked completely, orders to table mixed up, order details not captured correctly, quality is not upto mark..
          Reviewed May 11, 2017
          Did you find this review helpful? |

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