Saigon Halong Hotel
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Saigon Halong Hotel

Ha Long Road, Bai Chay Ward,, Halong, Halong, Vietnam
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Villa Superior Double Saigon Halong Hotel
Villa Superior Double
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    Lobby Saigon Halong Hotel
    Lobby Saigon Halong Hotel
    Swimming pool [outdoor] Saigon Halong Hotel
    Villa Superior Double Saigon Halong Hotel
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    Guestroom Saigon Halong Hotel

    Guest reviews

    7.5
    Very good
    /10
    (488 reviews)See what guests said
    8.8
    Excellent

    "Wonderful and good service"

    Suzanne

    -

    December 1, 2018

    7.7
    Very good cleanliness
    Recommended by 87% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • 750 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.9
    See map
    Very good location - 750 meters to the beach
    Nearby
    Popular
  • Bai Chay Beach780 m
  • Bai Chay Tourist Wharf1.02 km
  • Sun World Ha Long Park1.29 km
  • Dragon Park1.31 km
  • Bai Chay Commercial Center1.78 km
  • Bai Chay Bridge3.06 km
  • Baichay Hospital3.84 km
  • City Church3.91 km
  • Halong Train Station3.94 km
  • Bai Tho Mountain4.15 km
  • Value for money7.6
    Distance to city center0.5 km
    Location rating7.9
    Nearest airportCat Bi International Airport (HPH)
    Distance to airport35.6 km
    Select your room
    Deluxe Double Sea View
    Deluxe Double Sea View
    ...
    • Room size: 41 m²/441 ft²
    • Ocean view
    • 1 queen bed
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    Villa Superior Twin
    Villa Superior Twin
    ...
    • Room size: 21 m²/226 ft²
    • Garden view
    • 2 semi double beds
    Enter dates to see prices
    Deluxe Twin Sea View
    Deluxe Twin Sea View
    ...
    • Room size: 41 m²/441 ft²
    • Ocean view
    • 2 semi double beds
    Enter dates to see prices
    Superior Double Room with Hill View
    Superior Double Room with Hill View
    ...
    • Room size: 35 m²/377 ft²
    • Mountain view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin Room with Hill View
    Superior Twin Room with Hill View
    ...
    • Room size: 38 m²/409 ft²
    • Mountain view
    • 2 semi double beds
    Enter dates to see prices
    Executive Suite Panoramic Sea View
    Executive Suite Panoramic Sea View
    ...
    • Room size: 82 m²/883 ft²
    • Ocean view
    • 1 king bed
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    Villa Superior Double
    Villa Superior Double
    ...
    • Room size: 21 m²/226 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Balcony/terrace
    • Shower
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    Deluxe
    Deluxe
    ...
    • Balcony/terrace
    Enter dates to see prices
    Comfort Pool View Room
    Comfort Pool View Room
    ...
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      Have a question for Saigon Halong Hotel?

      What people love about the property

      • 5.6
        Review score

        "Good breakfast v good view and many selection."

        Tang

        |

        February 1, 2018

      • 6.8
        Good

        "Facilities was good."

        Loke

        |

        October 4, 2017

      • 6.4
        Good

        "Facilities was good."

        Loke

        |

        October 4, 2017

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      More about Saigon Halong Hotel

      More about Saigon Halong Hotel

      10.0
      Exceptional

      "Best hotel resort in Halong!"

      Karyn

      |

      July 26, 2018

      An overview

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      What they offer

      10.0
      Exceptional

      "I was satisfied during my stay in Saigon Halong hotel!"

      Quan

      |

      July 5, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (488)
      7.5
      /
      10
      Cleanliness7.7
      Facilities7.6
      Location7.9
      Room comfort and quality7.2
      Service7.4
      Value for money7.6
      Provided by verified guests of Agoda
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      All guests (488)
      All room types

      Show reviews that mention 

      Showing 383 verified guest comments
      12345
      8.0
      Excellent
      Vicki from New Zealand
      Couple
      Superior Double Room with Hill View
      Stayed 3 nights in April 2019
      Nice view facing the sea”
      View at the pananoma restaurant was stunning. Massage was great too. Easy walk to sun world. But need better ventilation in the toliet.
      Reviewed April 08, 2019
      Dear Vicki, Feedback from our guests is always appreciated as it helps us continue to offer the best possible experience. It's great to know that you enjoy our stunning sea view and convenient location. We've forwarded your concerns to the appropriate members of our team so that we may improve moving forward. We'd like to share an even better experience with you soon. Have a lovely day. Best Regards, Sales & Marketing Department.
      Responded April 11, 2019
      Saigon Halong Hotel
      10.0
      Exceptional
      Mardion from Singapore
      Couple
      Villa Superior Double
      Stayed 1 night in January 2018
      Friendly staff and clean hotel”
      Our stay was good, the room got some light issues tho, staff were all friendly and accommodating but it it became touristy lobby area after all the tourists in the buses checked out and the staff cant handle the influx of guests checking out.
      Reviewed June 24, 2018
      Dear Mardion, Thank you for sharing your feedback regarding your recent experience at Sai Gon Ha Long hotel. We value your comments and will use them to improve the service and products we offer our guests. We do hope to welcome you back to our hotel in the future Best Regards, Sales & Marketing Department
      Responded September 14, 2018
      Saigon Halong Hotel
      2.8
      Laerke from Denmark
      Couple
      Villa Superior Twin
      Stayed 5 nights in November 2018
      So disappointing NOT A FOUR STAR HOTEL”
      We came to the hotel, and the staff didn’t help us with our 4 backpacks. We were showed to our villa, and it was underwhelming with broken lamps and so on. We told the reception that it couldn’t be true we paid so much for a room which look like a 1 star hotel room... We had to opgrade to get a room we actually could stay in. The opgrade was of course also really expensive. We booked the hotel to get some luxury after 3 months backpacking from hostel to hostel, and this hotel gave us a very sad ending ng of our trip :( All in all the hotel is overpriced and not worth 4 stars. We have stayed at several hostel there were better than this sad hotel. Wouldn’t recommend it. Btw the view is one big construction site for more than 2 km, nothing else is to be seen than the construction site.
      Reviewed November 25, 2018
      Dear Laerke, Thank you for posting your review of Sai Gon Ha Long Hotel. We are deeply disappointed to hear that you were not satisfied with your stay with us. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. We look forward to hosting you again soon so we can share a more positive experience with you. Best Regards, Sales & Marketing Department.
      Responded December 15, 2018
      Saigon Halong Hotel
      8.4
      Excellent
      Nguyen from Vietnam
      Family with young children
      Villa Superior Twin
      Stayed 1 night in October 2018
      Value for money”
      The mansion is quite old; their a/c is very bad. it is very noisy From hotel you can walk around 400-500 meters to night market.
      Reviewed February 20, 2019
      Dear Ms Nguyet, Thank you for taking a moment to share your thoughts. We are sorry to read that not all aspects of your visit with us could meet your expectations.Your feedback will be passed along to the team as we strive to improve after every stay. We would love another chance to impress you when you are back in Halong. Sincerely, Sales & Marketing Department, Sai Gon Ha Long hotel
      Responded February 26, 2019
      Saigon Halong Hotel
      9.6
      Exceptional
      Lew from Australia
      Couple
      Deluxe Double Sea View
      Stayed 4 nights in March 2018
      Enjoyable stay!”
      For 5 days we didn't see the sun, heavy fog most mornings, showers and poor visibility meant we had a disappointing stay in Halong... at least we had a great room. This was one of the best all round hotels we stayed at during our 6 weeks in Thailand/Vietnam. Great breakfast, well appointed room with very reasonably priced mini bar, kettle and good fridge... Excellent WiFi, 5 star bathroom... really nothing to complain about but... The huge development directly in front of the Hotel, which was a 24hr/ day construction site, I fear for the hotels great views. The restaurant on the road in front of the hotel caters for tourist buses, it was old and filthy I wouldn't let my dog eat there. There are good eats within walking distance.
      Reviewed April 01, 2018
      Dear Lew, Thank you for sharing your experience after your recent stay at the Sai Gon Ha Long hotel. We are thrilled you enjoyed your time with us and appreciated our great room and services. Your comment is very motivating for us to continue delivering the high level of service and a customized guest experience. We hope you plan on staying with us again soon! Have a beautiful day! Sales & Marketing Department
      Responded April 17, 2018
      Saigon Halong Hotel
      8.3
      Excellent
      Early from Philippines
      Business traveler
      Villa Superior Double
      Stayed 1 night in October 2015
      Inexpensive but wonderful”
      Location, Value, Food
      Saigon Halong Hotel is one of the many hotels in scenic Halong Bay. We were billeted there for a conference but we chose to book via Agoda because it was cheaper by a few dollars. We got a Villa room, and it is one of three rooms in a wonderful villa that had a spacious dining room and living room area. It is separate from the main hotel building and it can be quite a trek getting there but it's a good way to burn off Breakfast calories.
      Reviewed October 06, 2015
      8.0
      Excellent
      Andy from United Kingdom
      Couple
      Villa Superior Double
      Stayed 1 night in August 2015
      Good location, superb view from top!”
      View, location and tour organiser.
      Staff were nice, view from top restaurant was amazing. Villa wasn't that great, but for the money was fine. Asked to move into main hotel but it would cost more. Tour organiser called ha was so nice and very helpful! Organised our boat trip and arranged for taxi to airports I pick us up from the end of our boat trip with our flight tickets! Would we stay again probably not, but we only stayed one night and for the price was fine. Pool was ok! New man made beach was really nice and very close.
      Reviewed August 10, 2015
      8.0
      Excellent
      Siddharth from India
      Couple
      Superior Twin Room with Hill View
      Stayed 3 nights in November 2014
      Mountain view”
      Good breakfast , clean rooms
      Its a popular hotel in halong bay area. Room are clean , big and comfortable. We enjoyed our stay here and the feel of the hotel . Breakfast buffet is very good. Breakfast is in the restaurant on the ground floor , but on the last day of our stay breakfast was on the 14th floor panorama restaurant . Swimming pool is outside the hotel and didn't see a soul near it . Staff are good , but apart from the reception staff , English is not popular with the others. we decided to opt for the mountain view room and it had beautiful views with a peaceful serene feeling. The hotel is popular with large tours and conference meetings too . Meals in the restaurant are good. However don't expect halong to be like HCM or Hanoi . Its a quiet town with the boat trips being the main attraction , so there is very little else to offer in halong , or near the hotel . Stay for 2 nights in halong , and move ahead !
      Reviewed November 18, 2014
      8.0
      Excellent
      Jorge from United States
      Solo traveler
      Superior Double Room with Hill View
      Stayed 3 nights in August 2014
      excellent bay view ”
      the view of the bay , some of the staff are well trained and seemed interested in helping customers,, the breakfast buffet was extremely good fresh fruit and vegetables every day .
      This hotel has a lot of potential the ocean and mountain view are breathtaking . Unfortunately the management focus a little too much on the bottom line instead of customer service I guess is because the don't understand that good customer service equal's good bottom line. I walked in to the lobby this evening and notice that it was extremely hot when I say hot I mean hot may be 100 degrees plus's I asked the young men at the counter why the lobby was so hot expecting him to say the air conditioning unit is broken to my. So price he told me to go to my room that the air conditioning in my room was working it was really to hot to ask more questions so I when to my room
      Reviewed August 24, 2014
      8.3
      Excellent
      suksan from Thailand
      Family with young children
      Superior Twin Room with Hill View
      Stayed 1 night in October 2012
      Nice place to stay”
      Capacious room
      Saigon Halong Hotel is situated along Halong bay. It is near night market in a walking distance or you can take taxi since It is very cheap. The room is quite big and very comfortable. The breakfast is Ok in terms of variety but it is less than my expectation. However, I still consider this hotel is a good place to stay for the value.
      Reviewed October 19, 2012
      8.3
      Excellent
      Peter from Malaysia
      Business traveler
      Deluxe Twin Sea View
      Stayed 1 night in October 2010
      Saigon Halong - Big deluxe room”
      Deluxe room is extra big
      Breakfast closes too early
      I was on a business trip to Halong Bay, giving a presentation to my group of customers. So I booked this hotel because the meeting is in this hotel. I booked a deluxe room but I think I was upgraded to a Suite which is really specious. It comes with a 30m2 living room plus a 35m2 of bedroom + bathroom. Internet is complimentary. The only issue is the breakfast, it serves only until 9:30am which is too short.
      Reviewed December 04, 2010
      9.6
      Exceptional
      Gary from United States
      Couple
      Villa Superior Double
      Stayed 2 nights in January 2019
      Good hotel”
      Staff very helpful, good English throughout property. Rooms in Hotel updated and comfortable. Would stay again.
      Reviewed January 29, 2019
      Thank you for the great rating, Gary! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our friendly staff, good English throughout property and comfortable room. We look forward to hosting you again for an even better experience. Thanks again, and have a lovely day! Sales & Marketing Department
      Responded February 26, 2019
      Saigon Halong Hotel
      3.6
      Anida from Thailand
      Business traveler
      Villa Superior Twin
      Stayed 2 nights in January 2019
      I’m not impression of the room”
      That room is not comfortable for us Because seperate the building . So far from breakfast and it isn’ t safety I have to change the room to the building but the price is not reasonable So bad for me
      Reviewed January 23, 2019
      Dear Anida, Thank you for your comments regarding your recent stay at Sai Gon Ha Long hotel. We would like to very sincerely apologize for the discomfort you experienced while you were here. We try to host a very positive experience for all of the guests that stay at our hotel, but obviously, we fell short during your time here. We expect perfection here as well and we will certainly work for this perception going forward. Again, thank you for your comments. Best Regards, Sales & Marketing Department.
      Responded January 28, 2019
      Saigon Halong Hotel
      9.6
      Exceptional
      paul
      Solo traveler
      Villa Superior Double
      Stayed 3 nights in February 2019
      My experience”
      Staff were brilliant and very helpful. The food was great 😀
      Reviewed February 25, 2019
      Thank you for the great rating, Paul! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our service. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day. Best Regards, Sales & Marketing Department.
      Responded March 18, 2019
      Saigon Halong Hotel
      8.8
      Excellent
      Rudolph from Vietnam
      Couple
      Villa Superior Twin
      Stayed 2 nights in August 2018
      Value for money”
      Next to the big clean hotel building are beautiful villas in a romantic area. Perfect swimmingpool.
      Reviewed August 22, 2018
      Dear Rudolph, Thank you so much for your kind words about our hotel. We are happy to know that you enjoyed your stay and cannot wait to welcome you back again. Kind regards, Sales & Marketing Department
      Responded September 14, 2018
      Saigon Halong Hotel
      10.0
      Exceptional
      Karyn from Australia
      Solo traveler
      Deluxe Twin Sea View
      Stayed 1 night in July 2018
      Exceptional”
      Best hotel resort in Halong! Love staying here. My only gripe is they need to keep breakfast hot!
      Reviewed July 26, 2018
      Dear Karyn, Thank you very much for the great feedback. We always strive to improve and make your next visit even more memorable and hope to welcome you back in the near future. Best Regards, Sales & Marketing Department
      Responded September 14, 2018
      Saigon Halong Hotel
      9.2
      Exceptional
      Karyn from Australia
      Solo traveler
      Deluxe Twin Sea View
      Stayed 1 night in May 2018
      Nice hotel”
      A nice hotel with pool, shame breakfast was cold .
      Reviewed May 28, 2018
      Dear Karyn, It is such a compliment when a guest has enjoyed their stay that they are inspired to write a review of Sai Gon Ha Long hotel. We certainly enjoy creating a positive experience for each of our guests. Thank you for taking the time to share your feedback and suggestions with us. We hope you will visit again soon. Best Regards, Sales & Marketing Department
      Responded September 20, 2018
      Saigon Halong Hotel
      5.6
      Tang from Malaysia
      Family with teens
      Villa Superior Double
      Stayed 2 nights in January 2018
      Never ever try their massages ”
      Avoid villa because it is a old style hotel. The surrounding is good. We had tried their massage, paid for 1 1/2 hours but they only give us 1 hours service beside they still asking if my friend need “special service”. Block my friend way to back hotel when she refuse to pay her tips. Very disappointed with their service. Good breakfast v good view and many selection. Consider as a good hotel to stay if we didn’t try their massage service.
      Reviewed February 01, 2018
      Dear Tang, We would like to thank you for choosing our property for your stay, We are really sorry to hear that you were disappointed with massage service. We would like to apologize regarding your experience, please trust that we are reporting your comments to the related department as this situation should not happen. We hope to welcome you again in our hotel to demonstrate the quality of our service. Best Regards
      Responded April 17, 2018
      Saigon Halong Hotel
      9.6
      Exceptional
      Melody from Singapore
      Family with young children
      Villa Superior Double
      Stayed 4 nights in December 2017
      Quite relaxing atmosphere ”
      Total 4 families stayed in 1 Villa. Each family stayed in 1 room. Very comfy for group of families that traveling together and gather in living room. Restaurant was super delicious but a bit expensive. Breakfast was really good as well.
      Reviewed January 03, 2018
      Dear Melody, Thank you for your positive feedback about our villa and our culinary offerings. I trust you had a pleasant time at the Sai Gon Ha Long hotel. Wishing you continued safe travels and look forward to welcoming you back soon. Best Regards, Sales & Marketing Department.
      Responded January 20, 2018
      Saigon Halong Hotel
      4.0
      Nura from Canada
      Solo traveler
      Villa Superior Double
      Stayed 1 night in December 2017
      Very very bad wifi”
      Very bad wifi in the villa number 4. I mentioned it. A technician with no english came to see what can be done but could not resolve the issue. He was telling me that the Wi-Fi was ok on his phone so there is no problem. I tried to tell him that it was not working well on my phone and my iPad but since for him it was working he left the room without helping me while i was with the reception on the phone that was translating what I was saying to him. I'm still in the hotel till tomorrow and I have to go to the reception to have good connection. However comfy bed, clean enough for few days. Nice view from the restaurant panorama. Far from the town.
      Reviewed December 20, 2017
      Dear Nura, Thank you very much for your feedback regarding your stay at the Sai Gon Ha Long hotel. We are very glad to see that you enjoyed our accommodation and sea view from Panorama restaurant. We appreciate your constructive feedback relating to the wifi in villa 4. We have addressed this issue with the relevant department. We are very sorry for the inconvenience that caused to you. We all team of Sai Gon Ha Long hotel are looking forward to welcoming you soon again at your second home. Best Regards, Sales & Marketing Department
      Responded January 26, 2018
      Saigon Halong Hotel
      12345
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      Saigon Halong Hotel
      |Very good 7.5
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      • Very good location
      • Bai Chay Bridge