Sails Port Macquarie

20 Park Street, Port Macquarie, Settlement Point, Port Macquarie, Australia, 2444 - See map
Free Wi-Fi
9.0
Exceptional
/10
(305 reviews)See what guests said
Housekeeping23
View15
Swimming Pool8
select your datePlease enter your stay dates to see price
Sails Port Macquarie

"Pro's, good location , nice sized rooms, clean and tidy, peaceful."

Jeffrey - January 16, 2020

Standard King Room - Guestroom Sails Port Macquarie
Lobby Sails Port Macquarie
Swimming pool [outdoor] Sails Port Macquarie
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9.3

Exceptional

Location rating score

Exceptional location
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 305 reviews
Exceptional reputation
Recommended by 96% of guests
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional comfort
9.2 room quality and comfort
Exceptional service
9.2 rating for service

The management organised an evening cocktail for hotel guests with live music on Christmas' Eve, which was nice and a highlight of my stay.

Siu | December 31, 2017

Travelling through to QlLD for a holiday, this overnight stay on the way turned out be a fantastic surprise.

Rob | March 13, 2020

Highly recommend Sails as a great place to stay when visiting Port Macquarie.

Brad | February 26, 2020

The location of the resort is excellent, right by the beautiful waterside.

Siu | December 31, 2017

We had a room that led our to the pool which is so great with young kids.

Stephanie | February 1, 2020

We will definitely recommended to others and book again in the future.

Teressa | January 14, 2020

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Daily housekeeping

  • Blackout curtains

  • Bar

Cheaper than 92% of all properties in Port Macquarie in the last 24 hoursCompared to 154 Port Macquarie properties at Agoda for various dates
Value for money8.6
Distance to city center1.6 km
Location rating9.3
Nearest airportPort Macquarie Airport (PQQ)
Distance to airport3.0 km

Rooms available at Sails Port Macquarie

Exceptional
Room comfort & quality
9.2
Executive Suite
Executive Suite
...
  • Room size: 81 m²/872 ft²
  • River view
  • 1 king bed
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Suite Water View
Suite Water View
...
  • Room size: 33 m²/355 ft²
  • River view
  • 1 king bed and 2 single bed...
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Garden View Suite
Garden View Suite
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Water View King Bed
Water View King Bed
...
  • Room size: 23 m²/248 ft²
  • River view
  • 1 king bed
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Superior Suite
Superior Suite
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 1 king bed and 2 single bed...
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Garden View King
Garden View King
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 1 king bed
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Superior King
Superior King
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 king bed
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Standard Suite
Standard Suite
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Standard King Room
Standard King Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
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Garden Studio
Garden Studio
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Frequently asked questions

What time is check-in and check-out at Sails Port Macquarie?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sails Port Macquarie?

For those who wish to drive their own cars, Sails Port Macquarie has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Port Macquarie with private transportation, the resort can arrange taxi service.

What is the smoking policy at Sails Port Macquarie?

Sails Port Macquarie does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Sails Port Macquarie

  • 10.0
    Exceptional
    Staff 
    "Great location, great staff, great facilities"

    Stephen | March 21, 2020

  • 9.2
    Exceptional
    Staff 
    "Staff are helpful, friendly and nice to kids."

    Lola | October 10, 2018

  • 9.2
    Exceptional
    Spaciousness
    "Room is nice and large enough for 2 kids."

    Lola | October 10, 2018

Property ranking|Compared to 154 Port Macquarie properties
See all rankings
Review score - United States
10.0/10
Room comfort score
9.2/10
Location score
9.2/10
Service score
9.0/10
Better than
99
%
of Port Macquarie properties
Better than
98
%
of Port Macquarie properties
Better than
96
%
of Port Macquarie properties
Better than
95
%
of Port Macquarie properties
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Overall rating:
9.0
Exceptional
305 reviews
Cleanliness
9.2
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
Was really happy with our stay and will definitely be back.
Stephanie from Australia
Family with young children
More about Sails Port Macquarie

More about Sails Port Macquarie

Ideal for fun and relaxation, Sails Port Macquarie is located in the Settlement Point area of Port Macquarie. Only 3.9 kilometers away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Sails Port Macquarie also offers many facilities to enrich your stay in Port Macquarie. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, postal service, 24-hour front desk and facilities for disabled guests.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, mirror, separate living room, internet access – wireless (complimentary), non-smoking rooms, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Port Macquarie, make Sails Port Macquarie your home away from home.

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Most talked about facilities

Swimming Pool
10 mentions
Housekeeping
7 mentions
Food & Dining
3 mentions
Breakfast
2 mentions

What they offer

9.2
Exceptional
Cleanliness
"Place was beautifully presented and very clean."

Stephanie | February 1, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Boathouse Bar & Restaurant
Cuisine:Australian
Menu:Buffet, A-la-carte

Property's guest policies

Show less

Some helpful facts

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Reviews of Sails Port Macquarie from real guests

Provided by verified guests of Agoda
Agoda Reviews (305)Booking.com Reviews (2040)
9.0
/
10
Exceptional
Cleanliness9.2
Facilities9.0
Location9.3
Room comfort and quality9.2
Service9.2
Value for money8.6
High score for Port Macquarie
Rating
9+ Exceptional (83)
8-9 Excellent (18)
7-8 Very Good (25)
6-7 Good (6)
<6 Below Expectation (7)
Time of the year
Mar - May (31)
Jun - Aug (48)
Sep - Nov (27)
Dec - Feb (33)
All guests (305)
All room types
All languages

Show reviews that mention 

Showing 139 verified guest comments
12345
10.0
Exceptional
Edward from Indonesia
Family with young children
Superior Suite
Stayed 1 night in June 2019

An Amazing Place to Stay”

My family enjoyed staying at Sails Port Macquarie - By Rydges very much. We loved the sea-view, the nearby restaurants, and the hospitality shown by the hotel's staff. Highly recommended if you are to travel with your young children.

Reviewed July 22, 2019

Hello Edward, we are positively rapt to hear you enjoyed your stay with us so much. Thank you for your kind words and we are delighted we could make your stay great. We do hope to see you again. Regards, Belinda Sails Port Macquarie by Rydges

Responded August 11, 2019
Sails Port Macquarie
8.0
Excellent
Suzanne from Australia
Couple
Standard King Room
Stayed 2 nights in October 2013

We enjoyed our stay, close to shops ”

Friendly staff, clean room, lovely shower

Our stay was great and I am look forward to having my stay at Sails credited to my Rydges Priority Guest Card. Details were faxed to Rydges Priority Guest Card centre on Friday by the receptionist at Sails. I have recently married and my original card is in the name of Suzanne Joy Ayres. Regards

Reviewed October 31, 2013

Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a whole in regards to reviews on Agoda. I was very glad to read that you had an enjoyable stay at our hotel and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
9.6
Exceptional
Patrick from Australia
Group
Superior King
Stayed 2 nights in June 2018

Great location”

Nestled on the banks at the mouth of the Hastings River, Sails is well worth the visit. I was there in July 2018. It looked like they had recently completed some renovation work and it was shiny and new. The rooms are spacious (there were three beds in my room) and clean. The breakfast ($25.00) was adequate, although I would suggest they get some additional cereals and their single cook seemed a bit under the pump at times. The bar stays open to around 11pm, although if you are looking for a drink there is Panthers literally across the road and you're only a 10 minute walk across the bridge to the pubs in the town centre. Overall worth the stay.

Reviewed June 07, 2018

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
7.6
Very good
Steven from Australia
Family with young children
Standard Suite
Stayed 1 night in March 2018

Shame about the renovations”

There is still a fair bit of dust around the atrium (middle of building). I would probably wait until renovations are complete if you are thinking of taking younger children, otherwise the room was clean, and reasonably spacious, at a great / convenient part of Port Macquarie (however the room did lack a Microwave). We were just passing through, and for the one night, hence the renovations were bearable

Reviewed March 05, 2018

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
10.0
Exceptional
Lauren from Australia
Couple
Garden View Suite
Stayed 1 night in July 2016

Amazing”

Such a relaxing stay at the Sails resort. My partner and I enjoyed everything from the room, facilities to the restaurant. Lovely modern rooms, super soft king bed!! Could not recommend enough! Ideal location also.

Reviewed July 11, 2016

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
10.0
Exceptional
David from United Kingdom
Business traveler
Water View King Bed
Stayed 1 night in February 2014

A great hotel at a good price”

Location, Location, Location.

I've stayed here a number of times, and will continue to. I stay mainly for business but will be bringing my family to the hotel at the first opportunity. Next to the River, sits by a marina with a lovely pool and spa, the staff are first class, the food is top notch and the prices are good. the rooms are always tidy and clean. I'm a big fan of this hotel, don't get me wrong, its no 5 star city centre place, its just an honest to goodness genuinely relaxing and friendly place to stay with a few little nice quirks that make it original and entertaining. Don't hesitate. Book it.

Reviewed February 17, 2014

Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a whole in regards to reviews on Agoda. I was very glad to read that you had an enjoyable stay at our hotel and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
7.6
Very good
Siu from Singapore
Solo traveler
Garden View King
Stayed 2 nights in December 2017

Very good”

I stayed there for two nights during Christmas holiday. The location of the resort is excellent, right by the beautiful waterside. My room is clean, good size and has a balcony facing courtyard. The management organised an evening cocktail for hotel guests with live music on Christmas' Eve, which was nice and a highlight of my stay. The only disappointment was the dining experience. They closed their only restaurant on Christmas day for a private lunch (or lunch with tickets fully sold out) and as hotel guests, we could only order room service, while all eating places in the city were closed. After having complained to the manager, we managed to order food from pool side. But it was an unpleasant experience and I think the hotel should take care of their guests and made better arrangement.

Reviewed December 31, 2017

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
8.0
Excellent
Natalie from Australia
Couple
Garden View Suite
Stayed 4 nights in October 2018

Lovely, but If you want to sleep, maybe don’t”

This hotel is lovely but cannot successfully accomodate both functions and hotel guests. Have stayed twice and both times have been kept up by noise. Last week, was kept up by staff setting up for the next day’s function, until midnight, after the evening function concluded. Seemed to have no concept that vacuuming at 11.30pm under someone’s window might be a problem for hotel guests paying to sleep. Too risky to recommend.

Reviewed October 31, 2018

Hello Natalie, thank you for taking the time to write a review. You feedback is taken on board and we are sorry to hear your sleep was interrupted during your stay. We hope next time there will be less noise. Regards, Belinda Roser - Duty Manager

Responded November 08, 2018
Sails Port Macquarie
8.0
Excellent
KAREN from Australia
Business traveler
Water View King Bed
Stayed 1 night in August 2014

Great place for a business event”

Light and Airy, spacious, helpfull staff

Very pleasant, I hosted a t5raining event there, the staff were more than helpful to ensure the day ran smoothly. Nice healthy food, easy parking, close to Port Central

Reviewed August 28, 2014

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. I was very glad to read that you had an enjoyable stay at our hotel and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
10.0
Exceptional
Nicole from Australia
Solo traveler
Standard King Room
Stayed 1 night in March 2016

Absolutely stunning”

Was upgraded from park view to a river/pool view hotel room. I could literally step out of my room to the pool! The lady at reception was lovely and the food from the restaurant (which I had in my room) was divine. Wish I could have stayed longer! Will be back again one day for sure.

Reviewed March 30, 2016

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
7.7
Very good
Julie from Australia
Couple
Standard King Room
Stayed 1 night in May 2014

Pleasant hotel on the marina”

Sanctum organic bathroom accessories, $10 food and beverage voucher for every night you decline housekeeping services, river location

We had a very pleasant one night stay, the room was clean and comfortable, the hotel is in a nice setting on the river next to a marina, staff were friendly and helpful. Our only issue was the lack of wifi which staff advised was caused by problems with the router. This was a minor inconvenience. Overall we enjoyed our stay.

Reviewed May 10, 2014

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. I was very glad to read that you had an enjoyable stay at our hotel and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
8.8
Excellent
Sam from Australia
Couple
Standard King Room
Stayed 2 nights in April 2016

Surprised if there is better in Port”

Beautiful location on the river, with rooms looking over the marina, the river with no development on the far shore, and some over the carpark. Clean and recently refurbished with high levels of amenity, very comfortable king bed, well laid out bathroom with high quality shower head. Good sized balcony, air con and TV. Couldn't really want anything more. The bar/restaurant have a great outlook. Alcoholic drinks could be served in plastic and taken to the pool/hot tub. Room service meal was good quality. Staff very accomodating, and friendly Would definitely stay there again.

Reviewed April 26, 2016

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
8.7
Excellent
Asif from India
Family with young children
Standard King Room
Stayed 2 nights in September 2013

Great value for money”

Water view, close to beaches, close to shopping

The hotel staff was very friendly as they gave us a free upgrade to a water view on request. The view was fantastic and the room was very spacious. The restaurant staff was also kind enough to offer free breakfast for my 1.5 yr old baby as she was not eating anything which we made for her. Overall we had a fantastic experience.

Reviewed September 23, 2013

Dear Asif, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a whole in regards to reviews on Agoda. I was very glad to read that you had an enjoyable stay at our hotel and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
8.4
Excellent
Adam from Australia
Family with young children
Standard Suite
Stayed 4 nights in February 2019

Excellent”

Overall staff were always great in all area's. Rooms were nice and place was nice. Negative things would be the small bugs that get into the room due to location. Music being played at 6:30am from the restaurant area, even though no reason to play it outside where sleeping customers can easily hear, and the pool could've been turned down a few deg as it wasn't as refreshing as one would hope for. But staff again were great to my wife and son and i.

Reviewed February 12, 2019

Dear Adam, Thank you for taking the time to review your stay. I was glad to hear that you found our staff to be friendly and that you enjoyed your room. Please accept my apologies in regards to the bugs and the music. I will be addressing these issues with upper management so that they can make sure this does not happen again. I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded February 15, 2019
Sails Port Macquarie
8.7
Excellent
Jacqueline from Australia
Couple
Garden View Suite
Stayed 1 night in November 2014

Best place ever!!”

Pool, activities, room

We loved it here was the best place we've been and can't wait to got back. We lived how there was such a variety of things to do and so close to everything next time were staying for a week .. The only thing I didn't really like was the bathrooms in the rooms weren't the best but they were doing some renovating so hopefly next time we go they'll be done

Reviewed November 10, 2014

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. I was very glad to read that you had an enjoyable stay at our hotel and I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
8.0
Excellent
Leigh from Australia
Couple
Standard King Room
Stayed 2 nights in July 2016

Good stay”

Initially the hotel put us in a room that had a very strange & unpleasant smell. I talked to reception and was immediately moved to a room that was nice and clean and odour free. We really enjoyed our stay, it was easy to walk into town, to the water, and to the shops nearby. I would recommend staying here.

Reviewed December 03, 2016

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
8.0
Excellent
Shannon from Australia
Family with young children
Suite Water View
Stayed 2 nights in January 2018

Very good”

The exterior was a shock ehen we arrived due to the external and internal construction/refurbishment. But once you draw nearer to reception you walk in to a beautiful resort you wpuld expect to find overseas. The family room was very spacious. It was difficult to fin our way around the corridors when returning to our room but sneak peaks in to the internal renovations for what will be the foyer build anticipation for what will be a stunning resort. The pool area has a lot of tropical charm. A place to definitely return to for future holidays

Reviewed January 27, 2018

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
9.2
Exceptional
David from Australia
Business traveler
Water View King Bed
Stayed 1 night in May 2017

Exceptional”

Great place walking distance do club with good food, a little over 3 hrs from home so a nice getaway, but this time it was for business. Toilet was broken kept filling then flushing. No problem just turn off the tap attached and told staff in morning. Nothing is perfect, staff wanted to fix as soon as notified but we said we are checking out soon so just do then, got the 12 noon checkout so got to use the pool

Reviewed October 30, 2017

Good Afternoon, Thank you for taking the time to review your stay. I apologise for the late response as our system was out of the loop for a while in regards to reviews on Agoda. Sails Port Macquarie by Rydges has just completed a beautiful renovation. I hope that I get the opportunity to welcome you back to our resort to see the transformation yourself soon. Warm Regards, Georgina Cesari Front Office Manager

Responded January 28, 2019
Sails Port Macquarie
10.0
Exceptional
Nicholas from Australia
Couple
Suite Water View
Stayed 1 night in August 2019

Perfect”

Lovely view from the suite over the pool to the water. Sounds of the bubbling water feature right outside the room was very relaxing. Try the barramundi spring roles at The Boathouse. One night only but will be back!

Reviewed August 06, 2019

Hello Nicholas, what a fabulous review you've given us. We are delighted to hear what a great experience it was for you here with us at Sails and we look forward to welcoming you back again for a longer stay. Regards, Belinda Sails Port Macquarie by Rydges

Responded August 11, 2019
Sails Port Macquarie
9.6
Exceptional
Chao from Singapore
Family with young children
Standard Suite
Stayed 1 night in November 2018

hotel with good services”

location good and staff very friendly. hotel is very fashion with facilities. suitable for family with young children. swimming pool clean and massage pool have warm water.

Reviewed February 22, 2019

Dear Chao, Thank you for taking the time to review your stay. I was delighted to read that you had such an enjoyable stay at our hotel. I look forward to welcoming you back soon. Warm Regards, Georgina Cesari Front Office Manager

Responded February 25, 2019
Sails Port Macquarie
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