Excellent8.2
Based on76reviews
Salalah Rotana Resort
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7.9 Very good location
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7.9Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Room service [24-hour]

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More about Salalah Rotana Resort

An overview

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Announcements

Additional charges apply for the compulsory gala dinner on the night of December 31, 2017 and will be collected at the property.

Verified traveler reviews

Agoda Reviews (76)
Booking.com Reviews (1048)

8.2

Filter by traveler type
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 7.9
  • Room comfort and quality 9.1
  • Service 8.1
  • Value for money 7.5
  • Food and dining 8.1
Very good
based on 2 reviews
  • Cleanliness 7.0
  • Facilities 8.0
  • Location 7.0
  • Service 8.0
  • Value for money 7.0
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room comfort and quality 9.1
  • Service 8.4
  • Value for money 7.7
  • Food and dining 8.2
Excellent
based on 3 reviews
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 6.0
  • Value for money 8.7
  • Food and dining 7.3
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 8.0
  • Room comfort and quality 9.3
  • Service 8.4
  • Value for money 7.3
  • Food and dining 8.5
Good
based on 5 reviews
  • Cleanliness 7.6
  • Facilities 8.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 6.4
  • Value for money 6.0
  • Food and dining 6.0
Very good
based on 4 reviews
  • Cleanliness 9.0
  • Facilities 10.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 7.5
  • Value for money 7.5
  • Food and dining 7.3
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4.0
Asmir from Germany
Family with teens
Family Classic Room
Stayed 1 night in March 2017
Disappointed with our stay”
Very unflexibel staff at the reception- did not treat us well from beginning, during check-in. The room cleaning staff was very friendly and supportive. The resort is very big and a lot of German tourists. If you really want to explore Oman this is not the place where you should stay - as everywhere else we have been treated as royals - except in Rotana.
Reviewed April 16, 2017
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4.0
Maruf from Australia
Family with teens
Deluxe Twin Bed
Stayed 4 nights in July 2016
Spend your money elsewhere”
Cant say that i was pleased with any aspect of this hotel. Disappointing and waste of money. Not only is the hotel all 5 review categories but on top of that we were severely mistreated by hostess/manager of one of their restaurants. Only positive thing to say about this hotel is that the GM did make efforts to apologize for the behavior of his staff and tried to compensate us with a complementary dinner, however I refused to accept the gesture.
Reviewed February 15, 2017
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7.2
Nawaf from Oman
Couple
Premium Suite
Stayed 1 night in February 2017
4 out of 5”
Its good . I enjoyed My visit
Reviewed February 12, 2017
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8.4
YOUSUF from Oman
Group
Classic Room Twin
Stayed 3 nights in September 2016
Very Good”
As the hotel & its services it was very good & all the services are available at the hotel. However, it is very far from the downtown.
Reviewed January 19, 2017
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8.0
ASM from Oman
Business traveler
Classic Room King
Stayed 1 night in December 2016
Quiet place far away from city”
The place is quiet from the city center, the hotel is well located
Reviewed December 23, 2016
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9.2
Manya from Malta
Couple
Deluxe King Bed
Stayed 2 nights in May 2016
Beautiful hotel !”
Great hotel with great facilities and helpful staff. We decided to rent a car and go exploring in Salalah and the hotel staff were very willing to help us get around, and recommended a great restaurant in Salalah as well! Will definitely recommend it!
Reviewed October 02, 2016
1 traveler found this review helpful. Did you? |
9.6
Ali from Saudi Arabia
Couple
Classic Room King
Stayed 5 nights in September 2016
It was fantastic place ”
Staff was very helpful Food was so great Check in and check out were fast
Reviewed September 16, 2016
2 travelers found this review helpful. Did you? |
5.2
Jose from United Arab Emirates
Family with young children
Deluxe Twin Bed
Stayed 4 nights in September 2016
Disappointing service”
Bad service Salalah boring
Reviewed September 15, 2016
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2.8
Srijana from India
Family with young children
Classic Room King
Stayed 1 night in September 2016
Highly Disappointed”
Our plight started when we reached the hotel, where we were told to Park the Car little ahead and wait for 5 mins, when the Approach was empty and fully staffed, rather an English couple who came after us were given the priority, which was disappointing to begin with, Then after checking in the reception, we were provided a Room which was very damp and smelled Fungus, after complaining we were told to wait for about 20 mins and showed another room which was smaller and lacked the Bathtub. Balcony doors opened with great difficulty, Then we headed for Lunch near the Beach Bar. we ordered Pizza and some mocktails, Our table was empty/ without tissues/salt & pepper, Pizza was good, mocktails were not, we asked for Chilli Flakes and ketchup which arrived after we finished, We also observed another table where the westerners were seated and their tables were properly stuffed with Ketchups, Tissues, Salt/Pepper, again biased treatment specifically by the filipinos, However one of the staff "Yousuf" was very courteous and gave us a reason to smile. The supposed to be beach resort did not have outdoor beach beds which is very weird and neither did they have a stock of beach chairs to sitdown near the beach. We decided to order food for dinner which was overpriced for the quality/taste but ok. Next morning we had breakfast at the Saffron, Staff were courteous there and helped us whenever needed. Food was Good and no concerns there. We decided to checkout early, during our exit the staff was ok again and helped us out. Overall, our Experience was below average and I would avoid it for the following reasons, The Facility is not maintained well, Staff is Biased, especially the Filipinos. Overpriced for the Services Provided In general it is a 5 Star Facility, but I would rate it 3.
Reviewed September 15, 2016
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10.0
Basil from Saudi Arabia
Family with teens
Classic Room King
Stayed 4 nights in September 2016
Exceptional”
ᗷEᔕT Oᖴ TᕼE ᗷEᔕT ᖇOT ᗩᑎᗩ Iᔕ TᕼE ᗷEᔕT
Reviewed September 12, 2016
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