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Salalah Rotana Resort
Salalah Rotana Resort
Salalah Rotana Resort
Salalah Rotana Resort
Salalah Rotana Resort
Salalah Rotana Resort
Salalah Rotana Resort

Removed from saved list

8.1

Excellent

292 reviews

292 reviews

Beach5
Breakfast4
View3
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Taqa Castle 10.5 km
Old City of Sumhuram 14.7 km
Wadi Darbat 16.5 km
Al-Saada Stadium 17.2 km
Museum Salalah 17.3 km
Land of Frankincense Museum 17.4 km
Al-Baleed Archaeological Park 17.4 km
Sultan's Palace 18.0 km
Burj A'Nahdah Roundabout 19.6 km
Tomb of Nabi Umran 19.7 km

Salalah Rotana Resort

Al Saadah, Hawana Salalah, Marina Town, Salalah, Oman, PC 215 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Marina Town part of Salalah, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Salalah International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Luggage storage

Value for money7.5
Distance to city center10 km
Location rating7.9

Rooms available at Salalah Rotana Resort

Exceptional
Room comfort & quality

9.1

2 Bedroom Family Suite
...
  • Room size: 143 m²/1539 ft²
  • Sea view
  • 1 super king bed & 2 single...
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One Bedroom Suite
...
  • Room size: 95 m²/1023 ft²
  • Outdoor view
  • 1 super king bed
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Deluxe Ocean View Family Room
...
  • Room size: 50 m²/538 ft²
  • Beach view
  • 1 sofa bed and 1 super king...
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Club Rotana Premium Room
...
  • Room size: 67 m²/721 ft²
  • Ocean view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Club Rotana Ocean View King Room
...
  • Room size: 43 m²/463 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Classic King Garden View
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 super king bed
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Classic Garden Family Room
...
  • Room size: 50 m²/538 ft²
  • Courtyard view
  • 1 sofa bed and 1 super king...
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Classic Twin Garden View
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 2 single beds
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Club Rotana Ocean View Twin Room
...
  • Room size: 43 m²/463 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Deluxe King Ocean View
...
  • Room size: 43 m²/463 ft²
  • Beach view
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Salalah Rotana Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Salalah Rotana Resort?

Salalah Rotana Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 17 OMR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Salalah Rotana Resort has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Salalah with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Salalah Rotana Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Salalah Rotana Resort. A selection of food types including full american and halal breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 10 OMR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Salalah Rotana Resort?

Salalah Rotana Resort features 5 on-site restaurants for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Salalah Rotana Resort?

Your special occasion or event can be hosted at one of the 6 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Salalah Rotana Resort. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Salalah Rotana Resort?

On-site venues and convenient event services make Salalah Rotana Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Salalah Rotana Resort?

Salalah Rotana Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Salalah Rotana Resort?

Restaurants including As Sammak Seafood Restaurant are popular in Salalah Rotana Resort’s neighborhood which is known as Marina Town.

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Explore the neighborhood

What people love about Salalah Rotana Resort

  • 7.6

    Very good
    Staff 

    "The resort is great place for family holiday, the staff are very welcoming and friendly."

    Masoud

    |

    July 16, 2022

  • 10

    Exceptional
    Staff 

    "Very courteous and receptive staff."

    Moazzam

    |

    October 12, 2020

  • 9.6

    Exceptional

    "It's very quiet and high quality of facilities."

    Tareq

    |

    October 1, 2019

Overall rating:

8.1

Excellent
292 reviews
Cleanliness
8.5
Facilities
8.4
Location
7.9
Read all reviews >
What travelers say they love:
A great experience with lovely atmosphere the makes u feel b...
FATMA from Bahrain
Couple
More about Salalah Rotana Resort

More about Salalah Rotana Resort

Salalah Rotana Resort

Enjoy all that Salalah has to offer with a stay at Salalah Rotana Resort. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Salalah Rotana Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Salalah is made even more convenient with the taxi and car hire services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and luggage storage. For longer stays or whenever you need it, the dry cleaning service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Salalah Rotana Resort.
For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Salalah Rotana Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Salalah Rotana Resort, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Salalah Rotana Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Salalah Rotana Resort including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Salalah Rotana Resort. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the resort's pool.
Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like fishing, snorkeling, motorized water sports and diving. Fun in the water is easy with aquatic activities available, like boats. Challenge your travel group members or other guests to competitive fun, with the resort's ping-pong table, yoga room, tennis court and hiking trails.
Family time on relaxed evenings is easy with the resort's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Swimming Pool

7 mentions

Beach

6 mentions

Food & Dining

5 mentions

Breakfast

4 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Nepali
  • Polish
  • Swedish
  • Tamil
  • Turkish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Carbon monoxide detector
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Mosquito net
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site

Silk Road

  • Cuisine: Asian, Chinese, European
  • Menu: Buffet

Saffron

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Beach restaurant

  • Cuisine: Asian, Seafood, Grill/BBQ
  • Menu: Buffet
Location
Al Saadah, Hawana Salalah, Marina Town, Salalah, Oman, PC 215
Very good
Location

7.9

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 7 or more rooms, different policies and additional supplements may apply. This policy is imposed by the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee17 OMR
  • Distance from city center10 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)10 OMR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants5
  • Number of rooms 422
  • Room voltage220

Reviews of Salalah Rotana Resort from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities8.4
Location7.9
Room comfort and quality9.1
Service8.2
Value for money7.5
High score for Salalah
Rating
9+ Exceptional (69)
8-9 Excellent (43)
7-8 Very Good (23)
6-7 Good (16)
<6 Below Expectation (30)
Time of the year
Mar - May (30)
Jun - Aug (90)
Sep - Nov (47)
Dec - Feb (14)
All guests (292)
All room types
All languages

Show reviews that mention 

Showing 181 verified guest comments
12345
8.8
Excellent
Sohil from United Arab Emirates
Couple
Classic King Garden View
Stayed 2 nights in August 2017

A great place in Salalah”

One of the best resorts to be while in salalah. we had split our stay between rotana resort and crowne plaza, and rotana was the first half of our stay. we immediately regretted moving to crowne plaza and really wished going back. although a little out of the way, rotana is a self sufficient hotel where you probably can spend the whole weekend within the resort. great restaurants and nice place for a stroll. we would definitely book this resort again when we are in salalah.

Reviewed September 14, 2017

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Dear Mr. Sohil, Thank you for sharing your rave review on Agoda.com with a very nice caption “A great place in Salalah. I was pleased to read that we have met your expectations and overall you were happy and satisfied with our facilities and services. It was a delight to hear your high remarks that Salalah Rotana Resort is one of the best resorts in Salalah. I can vouch that many from our guests are staying with us for 1 week and some for 2 weeks and they are really enjoying their time and truly treasure their experiences while here in our resort. A big thank you for your affirmation that you will come back for another wonderful holiday at Salalah Rotana Resort. It is always our pleasure to be at your service. Best regards, Hossam Kamal, General Manager

Responded September 21, 2017
Salalah Rotana Resort
10.0
Exceptional
Lodhia from Oman
Family with young children
Classic King Garden View
Stayed 1 night in September 2015

Fabulous Stay”

Location, Facilities and Staff

I had a great stay along with my family at this hotel for 3 nights and I will strongly recommending this resort. This is the best resort I have visited ever. They have maintained it very nicely. If you need a break from city life; this is the place where to stay. Thumbs up for Salalah Rotana resort and their staff. Thanks for providing a great service to us.

Reviewed September 15, 2015

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9.3
Exceptional
Jan from United Arab Emirates
Couple
Classic King Garden View
Stayed 1 night in May 2014

Fantastic quiet location. Best kept secret.”

Quiet location with pristine beach. New facilities with great finishing standard. Tasty breakfast.

Very relaxing and luxurious. The beach is unparalleled. Great waves to play in. The bang for buck is astounding. Sadly, nobody here knows what a body board is (or surfing!!), there isn't a sailboat/sail in sight. Generally, not enough things to do that one wouldn't find in a city hotel, but don't let that fool you into thinking this hotel isn't great; it is world class. The wadis and sinkholes in the area are awe inspiring, but underdeveloped. They're not for the faint of heart to explore, except Wadi Darbat. Salalah itself is 17km away and looks like it has seen better days, so it doesn't need to be any closer, especially since it has a large cargo port that hurts the eyes. The local bananas are probably some of the best anywhere. We took a look at the local Hilton; it looks like a cheap motel compared to Rotana.

Reviewed June 01, 2014

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10.0
Exceptional
Yuvina from China
Solo traveler
Classic King Garden View
Stayed 4 nights in October 2018

Amazing Hotel with beautiful beach”

All of the staffs are very friendly and polite. We felt so comfy and cozy in the hotel. Everywhere you can see people smiling. The beach is so beautiful well taken care of, there is even a dolphin view point, where you might see dolphins on a good day. We didn't have the lucl since our stay in the hotel was influeced by the tropical storm luban. All the staff were very good prepared for the storm and put our security as the first priority. If you are in Rotana Salalah Hotel, no worry at all, you are in good hands.

Reviewed October 16, 2018

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Dear Ms. Yuvina, Thank you for having taken the time to post your candid review on Agoda.com with a lovely caption "Amazing Hotel with Beautiful Beach" following your holiday spent at Salalah Rotana Resort. We are so thrilled to read your awesome testimony about your memorable experience in our resort. It is such a delight to know that you were satisfied and you had felt the comfort and relaxation during your stay with us. Many thanks for specifically citing your praises such as friendly and polite staff, comfy and cozy hotel, beautiful beach and the enjoyable chance of seeing the playful dolphins near the shore. Yes, there was a tropical storm called Luban but all of us remained watchful to safeguard our guests and colleagues during the said period. All necessary precautions were in place and we were grateful to God that we were all safe and there was no damage to infrastructure experienced at Salalah Rotana Resort. With our sincerest thanks, we all look forward to welcoming you back

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Salalah Rotana Resort
10.0
Exceptional
Moazzam from Oman
Family with young children
Classic King Garden View
Stayed 1 night in October 2020

Excellent 👌”

Every thing was excellent. Stunning views. Very courteous and receptive staff. We were in Hawana for a week. One day in Rotana and the rest in an apartment. I didn't know Rotana will be so good, otherwise we'd have stayed there for our entire vacations. (The Hawana project is near Taqa, half an hour drive from Salalah)

Reviewed October 12, 2020

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9.7
Exceptional
Anne-Marie from United Kingdom
Couple
Stayed 1 night in March 2015

Wow! ”

Rooms, staff, ambience

Fantastic hotel. We enjoyed it so much we stayed a a extra night. The staff were amazing and upgraded us to a beautiful suite for our final night. We are always impressed by the staff at Rotana hotels and the Salalah staff were fantastic as always! We will definitely come back!

Reviewed April 05, 2015

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9.2
Exceptional
Basma from Oman
Family with young children
Classic King Garden View
Stayed 4 nights in August 2018

Exceptional”

Amazing resort!!! If there was more than 5 stars rating I would definitely rate it !! Everything was perfect and just wow I really enjoyed it and willing to come again over and over!! The only negative point is the room , it was so slippery that my children and I slipped so many times !! And the lights in the room was dim which I didn’t like, also there was a door separating us from the next room and the ppl were soooo noisy in there !! other than that it was brilliant experience!! Htgank you Rotana !

Reviewed August 29, 2018

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Dear Mrs. Basma, Thank you so much for taking the time to write your candid review on Agoda.com with a lovely caption “Exceptional” following your stay at Salalah Rotana Resort. While intently reading your feedback about our resort, we are extremely delighted to hear that your overall stay with us contained memorable insights and that you have made use of many of our resort’s facilities and services. We are really grateful to you on the way you have described your amazing experience and at the same time giving us some constructive points for the areas that need improvements which we have carefully noted. We are thrilled that you have identified the best features of the hotel that you have enjoyed most while you were here at Salalah Rotana Resort. With great pleasure, I have shared your inspiring review to the rest of my team. We’d love to welcome you back with your family over and over again and with positive outlook that we can serve you exceedingly on your next visit. Sincerely, H

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Salalah Rotana Resort
8.7
Excellent
Adam from New Zealand
Group
Classic Twin Garden View
Stayed 2 nights in July 2015

Great resort with excellent staff but poor WiFi”

The room, the pool, the staff

Great resort overall. The staff are friendly and helpful, with a few really standing out due to their outstanding service and real effort to chat and ensure that you're comfortable. The resort itself is fairly new so is well designed and spacious. The tennis courts were great, as was the pool which was an ideal temperature. The room was also really nice - comfortable, functional and suitably elegant for a resort at this price point. There were a variety of restaurants where the food was great, priced as you would expect. The lack of A la carte dining options was disappointing though. There were two downsides, the first one was minor which was the smell coming from the ocean during Khareef due to the seaweed and swell that is particular to this time of year. It wasn't that bad though, and only noticeable when you walked close to the beach. Please note that the beach isn't very pleasant during Khareef (and not just because of the smell). The swell is huge and as a result the waves suitably large that only confident swimmers should risk going in. I didn't observe any rips but there were signs warning of the current and the staff advise people not to go in. The second downside was much more prevalent for me personally and that was the absolutely appalling WiFi. WiFi is chargeable in the rooms, only free in the common areas, which I find completely unacceptable for a 5 star resort. In addition to this, trying to use it was a complete waste of time. I couldn't even get my emails to load, let alone browse the web or download apps etc. I attempted to pay for the in-room WiFi but couldn't even get that to work on my phone, tablet or laptop. I consider this completely unacceptable for a resort of this calibre and is the major thing they need to sort out.

Reviewed July 22, 2015

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9.6
Exceptional
Charles from United Kingdom
Family with teens
Deluxe Twin Ocean View
Stayed 4 nights in February 2017

Very pleasant hotel by endless beach”

We only had 4 nights here on a family holiday (three rooms) but would have enjoyed longer. Excellent location - out of Salalah but within easy reach if you have a hire car - the Al Baleed museum is a must, and the night market nearby there is pleasant and also provides an excellent chance for a very different sort of evening meal. The beach is very pleasant in the typical Oman way - no shade so best enjoyed very early morning or at sunset. Every morning a small group of dolphins swam past. The staff in the restaurant gave very good service as well.

Reviewed July 17, 2017

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Dear Mr. Charles, Thank you for having taken the time to post your review on Agoda.com following your recent stay at Salalah Rotana Resort. It's a great feeling that the level of our services and facilities exceeded your expectations during your four-night holiday spent with us. Thank you choosing an eye-catching caption “Very pleasant hotel by endless beach” to describe one of the best features of our resort. It is worth to mention your account and excitement seeing the small group of dolphins across the beach everyday in the morning. We are so delighted to know as well that you truly had an enjoyable time in Salalah while visiting Al Baleed Museum and the town night out enjoying an evening meal. Indeed, we are truly encouraged by your kind remarks and with great pleasure, I have shared this with the rest of the team. We look forward to welcoming you and your family back and to be at your service again. Sincerely, Hossam Kamal General Manager

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Salalah Rotana Resort
9.3
Exceptional
Hassan from Bahrain
Couple
Classic King Garden View
Stayed 4 nights in June 2015

Amazing stay ”

Room was great, it was very clean and staff were very polite.

Enjoyed my stay for 4 nights in one of the best resorts in Salalah. The only negative thing was waiting for the shuttle pick up from room to lobby it took them 45 minutes after calling more than 3 times the driver reached us.

Reviewed June 14, 2015

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9.2
Exceptional
Manya from Malta
Couple
Deluxe King Ocean View
Stayed 2 nights in May 2016

Beautiful hotel !”

Great hotel with great facilities and helpful staff. We decided to rent a car and go exploring in Salalah and the hotel staff were very willing to help us get around, and recommended a great restaurant in Salalah as well! Will definitely recommend it!

Reviewed October 02, 2016

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9.7
Exceptional
CRISANTO from Philippines
Solo traveler
Classic King Garden View
Stayed 1 night in May 2014

Fantastic and the best Hotel I booked thru Agoda”

Breakfast, Amenities

I enjoyed my stay at the Rotana Resort and even invited my colleagues to have breakfast buffet at their restaurants as the variety of foods are tremendous.

Reviewed May 10, 2014

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6.0
abu from Brunei Darussalam
Family with young children
Classic Twin Garden View
Stayed 2 nights in September 2017

really a 5-star hotel?”

a bit disaapointed with Rotana Salalah compared to other Rotana hotels within the region. can't believe the hotel was rated 5-star for what i am getting. clineliness is a mjor thing. ALL of us in the room got black/shaed feet just by walking in the room. the mugs and water heater were covered with dust. The kids play areas between swimming pool and the beach was a disaapointing. slides and swings covered with birds poo and empty bottles, plastics everywhere on the sand. if its not to be used then barricate it or label it so guests are aware about it. got fire alarms TWICE within 24hrs. one at 1030pm, we went outside our room as normal practice, but nobody showed up and nobody gave instructions that it was false alarm. and another one in morning while having breakfast, the crew simply said "oh the engineering again!". dropped the kids at flapper (kids) club and the receptionist was so bare or flat as if she is not working there, not a word from her and looking at the kids in disgust. Ordered room service on the first night, took 45mins to deliver AND 1 of 3 dishes were not compplete, no rice. the steaward have to come again 15 mins later to bring the rice. the "guest service" line was useless, no body pick up the phone during evening. If there is a cut off line then mention it clearly. will i stay again in salalah rotana, probably not as there are other nearby hotels with similar facilities but better quality.

Reviewed September 28, 2017

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Dear Valued Guest, Thank you very much for staying at Salalah Rotana Resort and for completing our guest survey. We are so sad when our guests left our hotel unhappy and not fully satisfied. At the same time, I was so concerned to read on this occasion that we were not able to deliver many of your expectations. It was unfortunate that there were lapses and shortfalls in our service delivery. We deeply regret the inconvenience that might have caused to you and the constructive comments were discussed with the concerned managers for necessary corrective action and service improvement. I humbly accept that we did not get all the things right during your stay, however, I do believe in second chance if you would kindly allow us to have the opportunity to be at your service again. I am confident that we would be able to meet with your expectation thus further restore your confidence in us and rest be assured of our better service for a truly treasured experience at Salalah Rotana Resort

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Salalah Rotana Resort
8.4
Excellent
Purinee from Oman
Solo traveler
Classic King Garden View
Stayed 1 night in September 2018

Beautiful resort but noisy neighbors ”

The resort is beautiful, seeing the sunset and rise here is amazing, the room price is cheap, room is specious, everything was great, except the noisy neighbors at night until midnight to 1 am, I stayed in a room that have a connecting door inside, omg I can here every single words my neighbors and her kids talk and yelled, 3 nights in a row, the last night until 1 am, I couldn’t sleep and next day morning I had to drive back to Muscat, it’s super exhausted and dangerous. If you wish to get a nice sleep and quiet at night then better to select another hotel, this hotel good for families.

Reviewed September 24, 2018

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Dear Valued Guest, Thank you for having taken the time to post your review on Agoda.com following your stay at Salalah Rotana Resort. I humbly understand that although you found the resort to be great in many aspects, hence, it was so sad that you had a noisy neighbours and you were not able to sleep well. Please consider this as an isolated situation and we sincerely apologize for any inconvenience that it might have caused you. Rest be assured that we take all our guest feedback seriously and work continuously on improving our services based on the comments mentioned. As a team, we strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Sincerely, Hossam Kamal, General Manager

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Salalah Rotana Resort
9.2
Exceptional
Holger from United Arab Emirates
Couple
Classic King Garden View
Stayed 4 nights in August 2018

Nice retreat out of town ”

The resort was lovely styled and decorated. The rooms were large with good maintained furniture, comfy bed and pillows and bathroom. Small terrace to sit outside, close to the beach. Nice option is to dine outside equally at which time of the day. The breakfast was completely crowded - 20 people queuing for an omelette could be organized in a different way at a 5 star hotel.

Reviewed August 25, 2018

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Dear Mr. Holger, Thank you very much for taking the time to share with us your review on Agoda.com following your stay at Salalah Rotana Resort. I was pleased to read that you liked our resort, the large rooms and the comforts of bed and pillows as well as the bathroom. At the same time, we have noted your constructive comment concerning your observation during your breakfast that we need to rectify to enhance the guests comforts and experience. We look forward to welcoming you back and hope we can serve you exceedingly on your next visit. Sincerely, Hossam Kamal, General Manager

Responded October 26, 2018
Salalah Rotana Resort
7.0
Very good
Michael from Australia
Solo traveler
Deluxe King Ocean View
Stayed 1 night in February 2015

Great place terrible service”

-The hotel looks amazing. Everything is well kept and maintained to a high standard. The pool and beach is great. Rooms are very nice, clean, tastefully decorated.

Overall, the Rotana was a very nice place to stay, as long as you didn't expect anything from the staff. Meals took over an hour to arrive and even ordering a drink was a 45 minute process, by the time you waited for someone to notice you, serve you, bill you and return with the paperwork. The buffet ws quicker (obviously) but the food was pretty average - not what I'd expect paying 15 Omani Rial for. And drinks still took a long time. I only stayed one night. Initially I was told the hotel was booked out but I found an online booking - which really confused the front desk clerk. I was shown my room as well as a bit of a tour on a golf cart, which was very nice. Unfortunately, on leaving the room I was unable to get back in, so had to walk back up to reception to get my key card replaced and suffered the same tour on the way back to my room. Strangely room service was quicker and cheaper than eating at one of the restaurants. The place was very nice once I relaxed, either on the beach or by the pool - as long as I didn't want anything.

Reviewed February 17, 2015

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8.3
Excellent
alexa from United States
Solo traveler
Classic King Garden View
Stayed 1 night in May 2015

Beautiful resort, lovely room, staff peculiarities”

Bathroom, grounds, room design

This is a beautiful resort, with all the amenities, (spa, tennis, large outdoor pools, several restaurants, room service at all hours) except no bathtub. The room is lovely, cool bluish colors, majlis-type bench seating around the room, enclosed patio with seating. Shower reminded me of one of the spas in Istanbul, 4 settings, rain and rain H20 included. Problems are the usual ones in this part of the world, re food and housekeeping, staff aren't always with it. My room service dinner had an item missing, no salt in the shaker, called to remedy, and again an item missing. Check out is at noon, but at 8:30 on a Saturday, housekeeping tried to come in the door. However, front desk were very friendly, quick, and, at this time of the year, got a fantastic rate, and would definitely visit again.

Reviewed May 31, 2015

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9.3
Exceptional
Imtiaz from South Africa
Couple
Deluxe Twin Ocean View
Stayed 3 nights in September 2015

My Trip”

Staff, decor, food

It was great. Staff was great. Salalah was beautiful after the rains.

Reviewed September 11, 2015

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9.6
Exceptional
Triinu from Estonia
Couple
Classic King Garden View
Stayed 3 nights in August 2016

Great experience”

Beautiful resort with great location and facilities. Staff were very friendly and overall a great experience. Only thing to point out is the damp air in the rooms during the Khareef season.

Reviewed August 22, 2016

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9.2
Exceptional
Robin from United Arab Emirates
Family with teens
Classic King Garden View
Stayed 4 nights in August 2018

Exceptional”

Near Sumhuran ruins, must see. And wadi darbat. Must see. Nice sea shells. Consider eating off the resort. Food there was good but pricey. We enjoyed the resort. We would stay again.

Reviewed August 12, 2018

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Dear Mr. Robin, Thank you for having taken the time to post your rave review on Agoda.com following your stay with us. We are so thrilled to read your brief and awesome testimony about your memorable experience in the city of Salalah and in our resort. It is such a delight to know that you were satisfied and you had felt the comfort and relaxation during your stay with us. Many thanks for your affirmation that you would stay again at Salalah Rotana Resort. With our sincerest thanks, we all look forward to welcoming you back and it is always our pleasure to be at your service. Best regards, Hossam Kamal, General Manager

Responded September 02, 2018
Salalah Rotana Resort
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