Excellent 8.4
Based on 3102 reviews

Recent customer comments

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Excellent



based on 3102 reviews
  • Cleanliness 8.8
  • Facilities 8.6
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 7.7
  • Food/Dining 7.9
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Veena from Malaysia
Business traveler
Deluxe
Stayed 1 night in December 2015
Comfortable beds
Soft and comfy bed, good food and quiet.
My stay was lovely and had good rest there
Reviewed December 12, 2015

Claudia from Germany
Business traveler
Deluxe
Stayed 1 night in December 2015
Direct aiport access
Location, quiet and nice rooms
The hotel is linked to the aiport via a bridge. The rooms are quiet despite being at the aiport. Room very confortable, clean and nicely decorated
Reviewed December 12, 2015

Kui from Malaysia
Family with young children
Stayed 1 night in November 2015
HOTEL BESIDE KLIA
near KLIA and clean
overall sanctify with the hotel
Reviewed December 11, 2015

AMY from Malaysia
Couple
Deluxe
Stayed 1 night in July 2015
Good location with spacious rooms
Good location with spacious rooms
Good location with spacious rooms
Reviewed December 10, 2015

Mahendran from Fiji
Couple
Deluxe
Stayed 2 nights in December 2015
Stay at Sama Sama
Room Features and Spa
Reached the hotel at mid night. Did not get sufficient assistance with the bags initially. Had to take out bags from the taxi my self. Two staff were manning the reception counter. The male staff was definitely rude but the female staff was very helpful. Later the bags were handled by a porter and the stay after that was excellent. The girl who checked us in, the Spa coordinator and the porter were excellent. We will return.
Reviewed December 08, 2015

Dominik from Germany
Business traveler
Deluxe
Stayed 1 night in December 2015
.
.
Reviewed December 04, 2015

Sylvia from Singapore
Solo traveler
Deluxe
Stayed 1 night in November 2015
5 star service
Staff, Service and Comfort
Easy and very comfortable. The staff have very good product knowledge of their own duties, the airport, facilities and services. Commendable attitude and service. The room is nicely decorated with easy access to switches and electric sockets. Very comfortable bed and linens. The premium lounge was as expected, 5 star service with fast check out option. Very efficient hotel. I would like to give special mention to the amazing team at Front desk, namely Munirah, Najwa and Nomel, and also the buggy service team, for making me feel most welcomed and happy to be your guest. Thank you very much for the excellent job well done!
Reviewed December 02, 2015

Woon from Malaysia
Solo traveler
Deluxe
Stayed 1 night in July 2015
Convenient For Stop Over
Convenient, Comfortable, Pleasant
Pleasant and convenient
Reviewed November 26, 2015

NAM from Malaysia
Business traveler
Deluxe
Stayed 1 night in October 2015
Awesome
food, service, cleanliness
It was fantastic
Reviewed November 25, 2015

Alexander from United Kingdom
Family with young children
Deluxe
Stayed 1 night in November 2015
Great hotel good location
Comfort location good facilities
Very good
Reviewed November 22, 2015


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