OYO 1306 Sammy Homestay
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuta part of Lombok, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Gili Trawangan as well as Kuta Beach - Lombok nearby. Restaurant, indoor pool and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.
Free Wi-Fi in all rooms!
Not our first time to be disappointed to book with OYO homestay. Again both the landlord and OYO teams are not cooperating well and that is always reflected on the guests.. second time to have problems in checking in and having to choose another homestay. Now we filter them out when looking for accommodation across Asia!
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We are sorry to disappoint you, Julia ! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Mary
Turned up at 8pm in the dark after a long flight, having booked and paid online, to be told they had rented our room to someone else and we would have to find somewhere else. They didn't want to refund us either so we had to go through Agoda, who were amazing, to finally get our money back.
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We are sorry for the inconvenience caused to you, Jess! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey