Samui Resotel Beach Resort
Samui Resotel Beach Resort
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"Wonderful experience!"

thomas

February 23, 2018

Standard - Bed Samui Resotel Beach Resort
Standard - Bed
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Interior view Samui Resotel Beach Resort
Interior view
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Interior view Samui Resotel Beach Resort
Interior view
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Pool Samui Resotel Beach Resort
Pool
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See map Samui Resotel Beach Resort
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Excellent
Location
8.2
See all 38 photos Samui Resotel Beach Resort
See all 38 photos
Removed from saved list
2017

Samui Resotel Beach Resort

Excellent location
Stay in the heart of Koh Samui - See what's nearby
Excellent
From 1246 reviewsSee what guests said
8.2
Recommended by 86% of guests
Value for money7.9
Location rating8.2
Nearest airportSamui International Airport (USM)
Distance to airport3.8 km
  • Airport transfer

  • Private beach

  • Heart of the city

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Pool Access Villa
Pool Access Villa
...
  • 53 m²/570 ft²
  • Pool view
  • 1 king bed or 1 king bed an...
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Superior Sea View
Superior Sea View
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  • 46 m²/495 ft²
  • Ocean view
  • 1 single bed and 1 king bed...
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Deluxe Pool Access
Deluxe Pool Access
...
  • 46 m²/495 ft²
  • Pool view
  • 1 king bed or 1 king bed an...
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Ocean Pool Villa
Ocean Pool Villa
...
  • 65 m²/700 ft²
  • Ocean view
  • 1 king bed or 1 king bed an...
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Standard
Standard
...
  • 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed
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garden pool villa
garden pool villa
...
  • 53 m²/570 ft²
  • Garden view
  • 1 single bed and 1 king bed...
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Villa Standard
Villa Standard
...
  • 64 m²/689 ft²
  • Balcony/terrace
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • 46 m²/495 ft²
  • Balcony/terrace
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Ocean Pool  Villa
Ocean Pool Villa
...
  • Balcony/terrace
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Villa Garden-pool-villa
Villa Garden-pool-villa
...
  • Balcony/terrace
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More about Samui Resotel Beach Resort

More about Samui Resotel Beach Resort

"Breakfast is OK , Nice Pool and Beach."

Reviewed October 1, 2017

David from United Kingdom

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Will choose to stay here next time!"

PEI C. from Taiwan

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1246)Booking.com Reviews (590)
8.2
Cleanliness8.4
Facilities7.9
Location8.2
Room comfort and quality8.6
Service8.5
Value for money7.9
Provided by verified guests of Agoda
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Showing 1013 verified guest comments
12345
8.4
Excellent
Pongpan from Thailand
Couple
Deluxe Pool Access
Stayed 2 nights in September 2018
Good Location”
good service / good staff / good beach
Reviewed September 10, 2018
9.2
Exceptional
Chai from Malaysia
Solo traveler
Pool Access Villa
Stayed 3 nights in June 2018
Perfect Getaway”
Beautiful and spacious resort. Beach is awesome!
Reviewed September 09, 2018
4.4
Ashley from New Zealand
Group
Pool Access Villa
Stayed 5 nights in August 2018
Not that great”
Nice big room, but check in was to much... we not only got shown to our room but inside telling us things we already knew like - that’s the jug to boil water- Check out having to wait until the staff checked nothing was broken before we could leave felt very demeaning and untrusting when we had formed a nice relationship with one of the staff. The villa rooms with shared pool was nice to be able to jump straight in but noisy children late at night across the 3metre wide pool was loud. Breakfast really average... was expecting very fresh fruit and pastry but didn’t have either. So that was disappointing, also just pot coffee no machines or barrister which would have been better.
Reviewed September 03, 2018
9.2
Exceptional
Leon from Australia
Couple
Ocean Pool Villa
Stayed 5 nights in August 2018
Leon from Melbourne”
Very nice villa room and friendly staff. Would stay there again
Reviewed August 24, 2018
10.0
Exceptional
Mike from Australia
Couple
Pool Access Villa
Stayed 6 nights in August 2018
Great”
Great Place
Reviewed August 08, 2018
6.8
Good
Kam from Malaysia
Couple
Ocean Pool Villa
Stayed 1 night in January 2018
Everything is great except the view”
Pro: - Super duper clean - Enough towels and drinking water - Welcome fruits given - Super relaxing Con: - Quite far from Samui Centre (must take a tuk tuk instead) - The beach outside the villa is quite dirty with garbages. The view is still breathtaking as long you don't look down from the edge.
Reviewed August 07, 2018
10.0
Exceptional
Mike from Australia
Couple
Pool Access Villa
Stayed 1 night in July 2018
Wonderful”
Great place and excellent staff
Reviewed August 05, 2018
6.4
Good
Mukul from Thailand
Family with young children
Superior Sea View
Stayed 1 night in July 2018
Nice resort but not recommended for family with kids”
Stayed for one night with family. The resort is located far from main market of chaweng beach and situated at peaceful area. Hotel has nice private beach on chaweng. The breakfast was good but at dinner time, the restaurant was absolutely empty, only we were there. The sea view room was big in size but has rough floorings layout and and partial sea view. I was with my two little kids 5 and 2 years old and requested for extra 2 hours late check out as my return flight was in late evening. But hotel staff straight forward denied my request which made me feel like this hotel is not kids or family friendly. This only reason made me uncomfortable with this hotel. Though it may be good for single or couple travelers but surely I will not recommend this hotel for family.
Reviewed July 15, 2018
6.0
Henny from Indonesia
Couple
Superior Sea View
Stayed 2 nights in September 2017
Bad staff attitude”
Not polite at all, they forced us to add another room since we came 3 person in one room. Shame on you
Reviewed July 04, 2018
9.2
Exceptional
Lim from Singapore
Group
Superior Sea View
Stayed 3 nights in June 2018
Sea view from the room! ”
The room is spacious and clean. We stayed at third floor of the main building with fantastic view. The staffs is friendly and helpful. We will come back to stay at Samui Resort again.
Reviewed July 02, 2018
9.6
Exceptional
Monica
Family with teens
Deluxe Pool Access
Stayed 7 nights in June 2018
Exceptional”
Beautiful hotel with nice view. Excellent breakfast with a lot of variety. Good wifi. Nice people
Reviewed June 16, 2018
9.2
Exceptional
pornsri from Thailand
Couple
Pool Access Villa
Stayed 1 night in June 2018
Overall is very good.”
The room is cleaned, lovely access pool. Along on the beach road of Chaweng. Breakfast lot of food. Good view of restaurant.
Reviewed June 11, 2018
10.0
Exceptional
Adriana from Argentina
Group
Standard
Stayed 1 night in May 2018
Very nice ”
Muy cómodo y lindo Muy limpio Hermosa playa Fantástico desyuno
Reviewed May 11, 2018
2.8
Adrian from United States
Couple
Standard
Stayed 2 nights in April 2018
Overpriced, No air con, rude staff, ”
Do yourself a favor: don’t waste your time or money on this place. The rooms are incredibly poorly designed. I don’t give a crap about the aesthetics but the air con is in the far corner blasting against the wall. It’s totally worthless. It was on full blast in the room for hours and still way too hot. They said many of their rooms are designed this way. So unfortunately you could well be in one of these rooms with no working air con. The “alternative” they offered was a design in which the air con of the room was interlinked with the air con of 7 other rooms. If one person accidentally hit the wrong button and switched the mode or the off switch the air con would go out until the engineer came to replace it. That wasn’t a situation I wanted to entertain at 3 am. They had other nicer rooms available with a working independent air con but said they would cost another 4,000 baht a night. They said I didn’t book this class of room. However according to Agoda I did book a room that had air con which they failed to provide. Unless their definition of an air con is one that’s just for decoration but doesn’t work. To put this in perspective I’ve lived in Thailand for eight years. I’ve stayed in straw huts for $25 a night. I got what I paid for in those places. But don’t charge $100 a night for this kind of room if u can’t even provide basic air con, which u claim to provide them essentially tell people it’s their problem when you’re only asking the hotel to deliver on the most basic of amenities. I’ve seen rooms with poor design and some stupid TIT (This is Thailand) things but the sheer stupidity of how badly this hotel at delivering such a basic service like air con was a first for me. To top it all off, the manager could not have been more rude. After I patiently explained that I paid for a room with air con she said it was the best she could do. “If you want to write a bad review go ahead” she told me. Spoken like someone who doesn’t give a cra
Reviewed April 08, 2018
8.4
Excellent
Brandon from Japan
Couple
Pool Access Villa
Stayed 5 nights in March 2018
Very friendly and helpful staff”
Welcomed from the beginning with smiles and given all the assistance we needed. Poolside Villa room was gorgeous and we enjoyed the semi-private pool setting. I was even able to swim laps there. Biggest complaint is the fitness room, very important for us. The weight bench and dumbells were worn out to the point of being unsafe. That whole room could use a refresh with new equipment, adding a multi-exercise cable pull machine and a balance ball, really allowing for a versatile workout. Then it could be a proud selling point for the resort.
Reviewed March 30, 2018
8.4
Excellent
Mohamed from Australia
Couple
Ocean Pool Villa
Stayed 4 nights in July 2017
One of the top resorts in Samui”
Stayed in the Pool Villa on the beach. Have been to Samui many times and this is definitely the place to stay. Visited this hotel a few years ago and the quality was much higher back then. They need to keep on top of things and make it the best again. Would still stay here again but would like to see it at its best. Location is good as it is situated at a quieter part of the town, but very close to the hustle and bustle not that Samui is very busy anyway.
Reviewed March 13, 2018
7.2
Very good
ShangJu from Taiwan
Solo traveler
Superior Sea View
Stayed 4 nights in December 2017
Good seaview and good service”
Good sea view and good service, but the location is a little far of the main street, however, you still can rent a motorbike as the solution...
Reviewed February 26, 2018
10.0
Exceptional
thomas from United States
Couple
Deluxe Pool Access
Stayed 3 nights in February 2018
Wonderful experience ”
Wonderful experience! Great staff, food, facilities, beach! Quite at night and can walk to town or take Tuk Tuk Will return for sure
Reviewed February 23, 2018
4.4
CHIHLING from Taiwan
Couple
Superior Sea View
Stayed 3 nights in February 2018
I am disappointed with the hotel”
Nice sea view hotel if you stay in 3rd floor but the facilities are very old and didn't maintain well.
Reviewed February 22, 2018
5.2
Lawrence from United States
Solo traveler
Pool Access Villa
Stayed 2 nights in February 2018
Rude and unhelpful front desk manager”
I received a call from my Taiwanese wife, who was clearly extremely upset. She was being kicked out of her room without notice. She had booked an Ocean Pool Villa for 3 nights, under two reservations. At check in, she paid for all three nights and was not told that there was any problem with the room or that she was not going to be allowed to stay in the same room for three nights. Instead, she was awoken and told she had to vacate her room immediately and was being moved into an inferior room, claiming that was the room she had booked. Her voucher clearly stated Ocean Pool Villa. The staff insisted that she solve the problem by talking to the booking agency, steadfastly refusing to help in this matter, and only concerned with her vacating the room. I called the hotel and asked to speak to the manager. She was extremely rude and belligerent, constantly raising her voice, talking over me, and interrupting me. Again, she and the hotel staff were refusing to contact the travel agent to help resolve the issue. Her only concern was vacating the room, and she kept repeating how unfair my wife and I were being to the guests waiting to check in to the room. Everybody was being blamed - me, my wife, the travel agent - except for the hotel and hotel staff. I asked to speak to her manager, and she blatantly refused, insisting that she was the manager “and I HAD to deal with her.” I have never been in a situation where somebody was completely unwilling to let me speak to a superior. I mused to her if she was afraid of reprisals for handling the situation so poorly. Eventually, I asked her name and told her that I was going to take this up with the hotel general manager. At that point she was at least willing to get ahold of the travel agent. The travel agent was able to offer compensation. However, she was still forced out of the very nice room she had booked and paid for and forced into inferior accommodations. Also her and my entire afternoon were ruined de
Reviewed February 18, 2018
12345
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