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Sonder at FOUND Union Square
Sonder at FOUND Union Square
Sonder at FOUND Union Square
Sonder at FOUND Union Square
Sonder at FOUND Union Square
Sonder at FOUND Union Square
Sonder at FOUND Union Square

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8.4

Excellent

1,056 reviews

1,056 reviews

See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Downtown

40 m

Rx Gallery

50 m

Exit Theater

80 m

DSW

130 m

Nordstrom

150 m

Popular landmarks
Chinatown

1.1 km

Oracle Park

1.8 km

Ferry Building Marketplace

1.9 km

Lombard Street

2.1 km

Pier 39

2.6 km

Closest landmarks
Bank of America

140 m

San Francisco Visitor Information Center

160 m

Daldas Market

170 m

Market Street

170 m

Handlery Parking

180 m

Sonder at FOUND Union Square

140 Mason St., San Francisco Downtown, San Francisco (CA), United States, CA 94102 - See map

Conveniently situated in the San Francisco Downtown part of San Francisco (CA), this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of San Francisco (CA)

100 meters to public transportation

Inside city center

Complimentary WIFi in all rooms

A/C

Facilities

Complimentary WIFi in all rooms

Contactless check-in/out

Laundry service

Wi-Fi in public areas

Car park [nearby]

Smoke-free property

Hand sanitizer

Staff trained in safety protocol

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 1 minutes on Agoda.com
Value for money7.3
Location rating8.3
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.4 km

Rooms available at Sonder at FOUND Union Square

Twin
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
King Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 king bed
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Twin/Double
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
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Queen Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 queen bed
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Quadruple
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 4 single beds
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Comfort Room
...
  • Room size: 15 m²/161 ft²
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Superior Room
...
  • Room size: 17 m²/183 ft²
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Junior Room
...
  • Room size: 10 m²/108 ft²
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Deluxe Room
...
  • Room size: 10 m²/108 ft²
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Family Room
...
  • Room size: 10 m²/108 ft²
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Frequently asked questions

What time is check-in and check-out at Sonder at FOUND Union Square?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Sonder at FOUND Union Square?

For those who wish to drive their own cars, Sonder at FOUND Union Square has a car park that's close to the hotel.

What is the smoking policy at Sonder at FOUND Union Square?

Sonder at FOUND Union Square does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Sonder at FOUND Union Square

  • 9.2

    Exceptional
    Location

    "Found is spot on for location, Bart accessibility and quiet."

    Mischelle

    |

    July 19, 2021

  • 10

    Exceptional
    Staff 

    "The front desk staff is very nice."

    Andrew

    |

    July 18, 2021

  • 10

    Exceptional
    Staff 

    "The staff (Kenny, Sara,Brandi, Luis, and Iris) are very knowledgeable and friendly."

    Ronald

    |

    March 2, 2021

Overall rating:

8.4

Excellent
1,056 reviews
Cleanliness
7.0
Facilities
7.0
Location
8.3
Read all reviews >
More about Sonder at FOUND Union Square

More about Sonder at FOUND Union Square

Located in the heart of San Francisco, Sonder at FOUND Union Square is 400 metres from Union square and 800 metres from Moscone Center. It is a 5 minutes’ walk from San Francisco’s Powell Street BART and Muni station. Sonder at FOUND Union Square features free WiFi throughout the property. There is a 24-hour front desk at the property along with common spaces. There is also on-site laundry available for an additional fee. San Francisco City Hall is 1 km from Sonder at FOUND Union Square, while Coit Tower is 2 km from the property. The nearest airport is San Francisco International Airport, 23 km from the property.

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Amenities and facilities
Very good
Facilities

7

Languages spoken

  • English
  • French
  • Spanish

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator
  • Invoice provided
  • Laundry service
  • Smoke-free property
  • Smoking area

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Access

  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [nearby]

Available in all rooms

  • A/C
  • Accessible by elevator
  • Closet
  • Clothes rack
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Heating
  • Internet access – LAN
  • Iron and ironing board
  • Linens
  • Private bathroom
  • Shower
  • Sleep comfort items
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi
Location
140 Mason St., San Francisco Downtown, San Francisco (CA), United States, CA 94102
Excellent
Location

8.3

Airports

  • San Francisco International Airport (SFO)
    18.4 km
  • Oakland International Airport (OAK)
    19.0 km

Public transportation

  • Powell Street Subway Station
    130 m
  • Civic Center Subway Station
    660 m

Hospital or clinic

  • The Bloom Room
    330 m

Shopping

  • Ghirardelli Square
    2.6 km

Convenience store

  • 7 Eleven
    470 m

Cash withdrawal

  • ATM
    20 m
What's nearby

Popular landmarks

  • Chinatown
    1.1 km
  • Oracle Park
    1.8 km
  • Ferry Building Marketplace
    1.9 km
  • Lombard Street
    2.1 km
  • Pier 39
    2.6 km
  • Fisherman's Wharf
    2.7 km
  • Twin Peaks
    4.8 km
  • Golden Gate Park
    5.0 km
  • Golden Gate Bridge
    7.2 km

Nearby landmarks

  • Downtown
    40 m
  • Rx Gallery
    50 m
  • Exit Theater
    80 m
  • Powell Street Subway Station
    130 m
  • DSW
    130 m
  • Bank of America
    140 m
  • Nordstrom
    150 m
  • H&M
    150 m
  • Powell and Market Cable Car Turnaround
    150 m
  • Cool Super Discount Market
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-in until00:00
  • Check-out until11:00
Property announcements

This property will not accommodate hen, stag or similar parties. Please inform Sonder at FOUND Union Square in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. There is no heating, we apologize for the inconvenience. Extra blankets can be provided on request. This is a central location and prone to city noise. There is no cable or daily cleanings. License number is 1206719-12-181.

Reviews of Sonder at FOUND Union Square from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.0
Facilities7.0
Location8.3
Service7.8
Value for money7.3
High score for San Francisco (CA)
Rating
9+ Exceptional (9)
8-9 Excellent (1)
7-8 Very Good (5)
6-7 Good (1)
<6 Below Expectation (12)
Time of the year
Mar - May (8)
Jun - Aug (6)
Sep - Nov (7)
Dec - Feb (7)
All guests (51)
All languages

Show reviews that mention 

Showing 28 verified guest comments
12
9.6
Exceptional
Ronald from United States
Solo traveler
Stayed 5 nights in March 2020

Found is a great find !!”

The staff were nice to work with. The high-end toiletries (Malin & Goetz) were also a treat to use daily. Plush cotton towels and the very comfy bed and linens assured me great nights of sleep. Adequate temperature control - so as not to be too cool or hot in the room - kept the room fresh. Lovely paneled KONE elevator. Wonderful colouring carpets in the dormitory,2nd Floor Lounge and hallways - awesome and appealing for their noice reduction quality. The guest kitchen & laundry services completed a refreshing touch to this boutique hotel. The Mason House Restaurant was a fabulous experience as well : the salmon was nice and crispy and the cocktails were a great nite-cap for the evening. They are in the process of a menu upgrade by the springtime (all the more reason for me to return).

Reviewed March 03, 2020

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8.4
Excellent
Carissa from United States
Business traveler
Stayed 1 night in December 2019

Posh very posh! Love the bar inside Mason House!”

This hotel is very new and swanky, especially for the value. Though the staff was beyond friendly, they’re all extremely young and inexperienced. Mostly in the hotel bar called, The Mason House. They truly could use a cupel top notch seasoned bartenders. The space of the bar, drinks and food were exquisite:) The manager was beyond attentive, hopefully soon we can say that about the staff. But do yourself a favor -stay here and check out the bar for dinner and drinks -you won’t regret it! It’s absolutely divine!!

Reviewed December 16, 2019

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10.0
Exceptional
Damien from Australia
Solo traveler
Stayed 2 nights in December 2019

Loved this place”

Staff were so nice, the room was super clean and modern. Would stay there again in a heartbeat. It is near/in the tenderloin so if you have an aversion roughness I would suggest looking elsewhere, however, I did not have any trouble at all and was happy with the proximity to everything.

Reviewed February 07, 2020

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8.0
Excellent
Rafael from United States
Business traveler
Stayed 3 nights in March 2017

Great location close to everything, including Bart. Don't expect 4star hotel for $25 a night. ”

Beds are squeaky n mattresses are thin. Public bathroom shower is a lil dirty, building is old. But if you need a place to rest urs head & gear while meet some interesting travelers this is he place to be. Wifi was good! Can't beat the price & practicality.

Reviewed March 10, 2017

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10.0
Exceptional
Ronald from United States
Solo traveler
Stayed 2 nights in February 2021

Found - SF”

Always great service. The staff (Kenny, Sara,Brandi, Luis, and Iris) are very knowledgeable and friendly. You pay a little extra compared to other hostels, but the common / shared areas are worth it. Twenty- hours / seven days a week reception , also adds to their

Reviewed March 02, 2021

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5.6
Geraldine from Philippines
Solo traveler
Stayed 2 nights in July 2020

Charged a No-Show Fee even if I Was Clearly There”

I was going to be in SFO for only about 13 hours on July 18, but arriving early morning so I booked myself two nights July 17-19 and indicated on my booking order that I would be checking in between 6 and 7 AM on July 18. When I arrived at the hotel, I was informed that I was a “no show” and therefore had a charge against me. Plus because only one night was charged to my credit card, they recomputed my second night at their rate, not at Agoda’s rate. When I protested, the guy behind the counter said, “Well, you could just leave. We can refuse service to anyone.” It was 6 AM and I was tired and just wanted to sleep so I gave in. Other than that, the room, beddings, shower, and toiletries were top notch. There was no breakfast though and the kitchen and common areas were small. Location, while near Union Square, is where the homeless hang out.

Reviewed July 20, 2020

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9.6
Exceptional
Marjorie from United States
Solo traveler
Stayed 3 nights in September 2020

Really Great!!!”

to be a hostel this was a really great experience. very clean and staff had excellent customer service

Reviewed October 06, 2020

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9.2
Exceptional
alex from Australia
Solo traveler
Stayed 3 nights in February 2017

Excellent value for money ”

The location is just prefect, public transport for less than 5 mins walk.

Reviewed February 24, 2017

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9.2
Exceptional
Ronald from United States
Solo traveler
Stayed 1 night in August 2020

Exceptional”

Plush bedding and I just love the under the bed security lockers

Reviewed August 28, 2020

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9.2
Exceptional
Ronald from United States
Solo traveler
Stayed 3 nights in September 2020

Exceptional”

Comfy bedding , delightful showers & amenities !!

Reviewed September 20, 2020

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7.2
Very good
ROBERT from United States
Business traveler
Stayed 1 night in April 2020

Very good”

staff refused to allow to stay and transmitted a false email that i cancelled was horrific had to pay 10.00 for lyft because the major transportation had ceased covid.

Reviewed April 14, 2020

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7.6
Very good
Rahul from India
Solo traveler
Stayed 2 nights in February 2017

Good Value for Money Hostel”

Decently good hostel, and not extremely far away from Strip. Near to grocery store.

Reviewed September 09, 2017

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6.0
Michael from United States
Solo traveler
Stayed 1 night in December 2020

Price”

Agoda booked me for 27.54 including tax per night. They charged me 38.70 when I checked in saying there were hidden fees.

Reviewed December 05, 2020

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5.6
seulki from South Korea
Solo traveler
Stayed 6 nights in December 2016

Not bad”

Not bad for self traveler The location is good

Reviewed January 01, 2017

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2.8
XiaoLi from China
Solo traveler
Stayed 3 nights in March 2017

Awful”

As one of the roommate described it, nothing works there. The shower switch was off, the shower head was faulty, the shower water didn't go away, stayed in the bathtub so when taking a shower, the lower legs were always in the dirty water from your shower. The water tab at the sink is like a tiny thread, wasting hours to just brush teeth and washing underwear. I do not recommend this place unless you can survive without shower.

Reviewed April 07, 2017

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3.2
Guan from Malaysia
Solo traveler
Stayed 5 nights in May 2017

if you like to experience how homeless live then please stay here”

extremely dirty and smell badly

Reviewed June 07, 2017

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9.2
Exceptional
Mischelle from United States
Solo traveler
Deluxe Shared Dormitory, Mixed Dorm, Ensuite(1 Twin Bed)
Stayed 6 nights in July 2021

Right in time”

Found is spot on for location, Bart accessibility and quiet. The beds are yummy, comfy and wood and not squeaky metal beds. The timed shower is roomy and the water hot. It’s close to great shopping downtown and around the corner from Trader Joe’s…Subway is across the street. Did I mention quiet and location!!! Bring your own plates and flatware and breakfast. Found is great!

Reviewed July 19, 2021

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10.0
Exceptional
Andrew from United States
Solo traveler
Deluxe Shared Dormitory, Mixed Dorm, Ensuite(1 Twin Bed)
Stayed 1 night in July 2021

Friendly staff”

The front desk staff is very nice. This is a well located, convenient, and clean hostel. Good security.

Reviewed July 18, 2021

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5.2
Michael from United States
Solo traveler
Stayed 1 night in March 2021

Prices”

You're known as the only hostel in SF that doesn't disclose full cost and I feel horrible for the front desk attendants everytime I stay here since they have to suddenly become Trump's press secretary. I hope you pay them well for that!! ALL other hostels always honor the price booked through the hotel or any site but expect a $14 per night price hike to to hidden taxes, fees, housekeeping, city taxes etc..... A first after 47 countries but am tired so let them take advantage of me and every other guest that walks into their doors. Extremely unethical resulting in being tricked out of $ since they know you're pretty much stuck in the Tenderloin unless you have a car. A financial scam but the staff is always the best.

Reviewed March 27, 2021

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3.2
Inga from Germany
Solo traveler
Stayed 4 nights in September 2017

Acceptable”

Das einzig positive am Hostel war die Lage. Auf dem Flur gab es nur eine Toilette und Dusche für ca. 50 Personen (oder mehr) auf dem Flur war dies eindeutig zu wenig. Des weiteren hatten wir in unserem Zimmer Mäuse und allgemein war es sehr dreckig im gesamten Hostel. Für 50$ die Nacht hatte ich echt mehr erwartet.

Reviewed March 06, 2018

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12
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