Sonder at Found Union Square
140 Mason St., San Francisco Downtown, San Francisco (CA), United States, CA 94102 - See map
Conveniently situated in the San Francisco Downtown part of San Francisco (CA), this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Free Wi-Fi in all rooms!
Contactless check-in/out
Laundry service
Wi-Fi in public areas
Smoke-free property
Hand sanitizer
Staff trained in safety protocol
Protective screens in common areas
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Found is a great find !!”
The staff were nice to work with. The high-end toiletries (Malin & Goetz) were also a treat to use daily. Plush cotton towels and the very comfy bed and linens assured me great nights of sleep. Adequate temperature control - so as not to be too cool or hot in the room - kept the room fresh. Lovely paneled KONE elevator. Wonderful colouring carpets in the dormitory,2nd Floor Lounge and hallways - awesome and appealing for their noice reduction quality. The guest kitchen & laundry services completed a refreshing touch to this boutique hotel. The Mason House Restaurant was a fabulous experience as well : the salmon was nice and crispy and the cocktails were a great nite-cap for the evening. They are in the process of a menu upgrade by the springtime (all the more reason for me to return).
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Posh very posh! Love the bar inside Mason House!”
This hotel is very new and swanky, especially for the value. Though the staff was beyond friendly, they’re all extremely young and inexperienced. Mostly in the hotel bar called, The Mason House. They truly could use a cupel top notch seasoned bartenders. The space of the bar, drinks and food were exquisite:) The manager was beyond attentive, hopefully soon we can say that about the staff. But do yourself a favor -stay here and check out the bar for dinner and drinks -you won’t regret it! It’s absolutely divine!!
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Loved this place”
Staff were so nice, the room was super clean and modern. Would stay there again in a heartbeat. It is near/in the tenderloin so if you have an aversion roughness I would suggest looking elsewhere, however, I did not have any trouble at all and was happy with the proximity to everything.
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Great location close to everything, including Bart. Don't expect 4star hotel for $25 a night. ”
Beds are squeaky n mattresses are thin. Public bathroom shower is a lil dirty, building is old. But if you need a place to rest urs head & gear while meet some interesting travelers this is he place to be. Wifi was good! Can't beat the price & practicality.
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Found - SF”
Always great service. The staff (Kenny, Sara,Brandi, Luis, and Iris) are very knowledgeable and friendly. You pay a little extra compared to other hostels, but the common / shared areas are worth it. Twenty- hours / seven days a week reception , also adds to their
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Charged a No-Show Fee even if I Was Clearly There”
I was going to be in SFO for only about 13 hours on July 18, but arriving early morning so I booked myself two nights July 17-19 and indicated on my booking order that I would be checking in between 6 and 7 AM on July 18. When I arrived at the hotel, I was informed that I was a “no show” and therefore had a charge against me. Plus because only one night was charged to my credit card, they recomputed my second night at their rate, not at Agoda’s rate. When I protested, the guy behind the counter said, “Well, you could just leave. We can refuse service to anyone.” It was 6 AM and I was tired and just wanted to sleep so I gave in. Other than that, the room, beddings, shower, and toiletries were top notch. There was no breakfast though and the kitchen and common areas were small. Location, while near Union Square, is where the homeless hang out.
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Really Great!!!”
to be a hostel this was a really great experience. very clean and staff had excellent customer service
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Excellent value for money ”
The location is just prefect, public transport for less than 5 mins walk.
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Exceptional”
Plush bedding and I just love the under the bed security lockers
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Exceptional”
Comfy bedding , delightful showers & amenities !!
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Very good”
staff refused to allow to stay and transmitted a false email that i cancelled was horrific had to pay 10.00 for lyft because the major transportation had ceased covid.
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Good Value for Money Hostel”
Decently good hostel, and not extremely far away from Strip. Near to grocery store.
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Price”
Agoda booked me for 27.54 including tax per night. They charged me 38.70 when I checked in saying there were hidden fees.
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Not bad”
Not bad for self traveler The location is good
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Awful”
As one of the roommate described it, nothing works there. The shower switch was off, the shower head was faulty, the shower water didn't go away, stayed in the bathtub so when taking a shower, the lower legs were always in the dirty water from your shower. The water tab at the sink is like a tiny thread, wasting hours to just brush teeth and washing underwear. I do not recommend this place unless you can survive without shower.
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if you like to experience how homeless live then please stay here”
extremely dirty and smell badly
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Strange odor”
Strange odor
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Right in time”
Found is spot on for location, Bart accessibility and quiet. The beds are yummy, comfy and wood and not squeaky metal beds. The timed shower is roomy and the water hot. It’s close to great shopping downtown and around the corner from Trader Joe’s…Subway is across the street. Did I mention quiet and location!!! Bring your own plates and flatware and breakfast. Found is great!
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Friendly staff”
The front desk staff is very nice. This is a well located, convenient, and clean hostel. Good security.
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Prices”
You're known as the only hostel in SF that doesn't disclose full cost and I feel horrible for the front desk attendants everytime I stay here since they have to suddenly become Trump's press secretary. I hope you pay them well for that!! ALL other hostels always honor the price booked through the hotel or any site but expect a $14 per night price hike to to hidden taxes, fees, housekeeping, city taxes etc..... A first after 47 countries but am tired so let them take advantage of me and every other guest that walks into their doors. Extremely unethical resulting in being tricked out of $ since they know you're pretty much stuck in the Tenderloin unless you have a car. A financial scam but the staff is always the best.
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