I will only stay at this hotel!”

Wow! We were dazzled by our experience at Proper. The decor, the easy and courteous check-in (cheers to the welcoming prosecco!), the professionalism and friendliness of the staff, the extremely comfortable room. We were lucky enough to get guest reservations at Charmaine's on the first night, and spent a lovely few hours there, warmed by the fire. We loved the room down to every detail; the bed was fabulous, the minibar was plentiful and interesting, the toiletries well-sourced. We accessed Netflix through the TV, used the guest iPad , and had a coffee in the lounge downstairs. I note many reviewers have remarked on the homelessness in the area - that is a fact of life and we were not approached or harassed - I would still advise stepping out with a partner at night. The hotel is an easy walk to dining, theatres and transportation. I do not have a single negative thing to say about the Proper and this is the only place I will ever stay when I return to San Francisco!

The Customer Services is magnificent, they do their best to accommodate your needs. ”

Pros: Cleanliness is Super! Comfortable beds Customer Service is magnificent, I had a lot of food allergies and the Chef and Staff of the Restaurant Villon did their best to customize my menu in Christmas eve. Elegant and chick decoration throughout the Hotel. Nice Bar at rooftop. Valet Parking. Cons: The Streets full of homeless and garbage ,that is the sadness of the stay here. It is a pity that the city of San Francisco with all the high taxes they charge,can’t do something to solve this problem. Bummer!

Trendiest Hotel in SF ”

Definitely the most happening hotel in San Francisco. As you walk in your eyes are hit with all patterns of wall papers, designer furnitures and ultra cool looking staff. Staff are all very friendly. Very centrally located, walking distance to most places. It was perfect as we were there to attend a wedding in City Hall and it was just down the street. In room dining is delicious, although they charge you delivery fee (not sure if that’s a US hotel thing). Roof top bar is very happening, loved the vibes! Only negative thing I have to comment on is the soft bed and soft pillow. I usually do enjoy a fluffy bed but I did feel the bed is a little too soft. By default the pillows in the room are feathered so I requested for a foam pillow but honestly they felt no difference to me. Hope the hotel can order some proper harder pillow as an option for guests. Also, sad to see a brand new hotel but still using plastic single use water bottles in room. Many hotels around the world has changed to glass bottles or on tap now. Overall, a great stay and agoda definitely had the best rates on the interested saved at least $50 a night. Great!

will definitely be returning, our new favourite!”

Amazing hotel.... from the lobby, to the room, to the restaurants/bar, service, everything was amazing except the location, but it is large city after all. We never felt "unsafe" walking around, but you do need to be mindful at night time since it is on the cusp of the Tenderloin area which is going through a gentrification period. There were alot of street people but not one person panhandled which is so prevalent elsewhere in the city. There is muni/Bart access right outside your door, only a short walk to the Hayes neighbourhood for some great shopping and food. In all the times we have visited San Fran, this is the first time where we actually stayed and had food and drinks at the hotel as it was so welcoming you didn't have to leave. Well done.

Excellent ! ”

I highly recommend! This hotel is new. Perfectly situated close to Union Square, the rooms are beautiful, the bed is very comfortable and everything is very clean. The service was excellent as well. You can access their rooftop bar which has a stunning view of the city. I will definitely go again.