Sana Berlin Hotel

The room was dimly lit, the counter top was broken, and there were a lot of gray spots on the floor. The room was not cleaned at 4 pm, until 8 pm the room was be cleaned, but a wet cloth was left in the wash basin.

Lighting in the room is horrid. Impossible to read anything in bed and with the small (only one) you can forget even reading guides or newspaper. The totally black decor made it even more difficult to see in the room.

We traveled to Berlin as a young family, and stayed in the one bedroom apartment. It was perfect for our needs! There's a small grocery store across the street, and the kitchen is well equipped. The apartment was cleaned expertly on a regular basis. Added bonus of a washing machine in the apartment. The hotel staff and amenities were perfect!!

Spacious rooms with separate bathroom/shower and WC's secretion. Too bad the floor the first day was not vacuumed (carpet) or erased (tiles) and so was not clean well. The other days it was good. Some spots in the tiles (especially bathroom) give a dirty impression but it is an action of something in the tiles and not really dirty. In the room everything functions well.

Stayed for 7 days. Hotel is conveniently located near the U Augsburger Str U-Bahn station. There are 2 supermarkets with 10 mins walking time. Staff was pleasant and gave us an early check in due to a long 16hrs flight from Singapore. Requested for a high floor prior to arrival and was prearranged. Room was big, comfortable, clean and with the basic necessitates. Beddings were comfortable with 2 pillows provided. Blackout curtains could be controlled electronically next to the bedside and it was good to block off the morning sun. WiFi signal was strong. Built-in speaker was mounted around the room including outside the toilet allowing guest to plug their own smart devices to play their own music. Toilet size was alright and the water pressure from the shower was strong. Some guest might find it uncomfortable as the toilets are full glass can be seen through from the bedroom. Requested for an umbrella from the front desk as it was raining but it was fully loan. Some of the drawbacks that could look into are to provide a proper water flask to boil hot water. Upon request from the hotel reception, I was told that they run out of water flask and are fully loan by the guest and was told to use the coffee making machine. The lift could be accessed by any guest as there is no security system to validate the entry. A bidet spray could be installed next to the toilet for easier access when required.

I came here for the marathon. The hotel did lots of special little things to do with the marathon making it a perfect choice for me. Room was huge, bath and a good shower very welcome. The Spa was the icing on the cake and it’s great location a surprise. Fab.

Perfect location. Not far from KaDeWe, P&C.. Berlin Zoo. Near by russian food shop. Small swiming pool, gym, 2 saunas-- good for winter visitors.

Paid a little extra to get a serviced apartment - this paid itself off just by making my own breakfast (breakfast in Germany isn't that great compared to Oz and it's $20 euro at the hotel). Location is great if you want to do shopping but i did find myself taking the train to the east Berlin every day. Transport is easy and there supermarkets close by.

There are no twin beds in this hotel it is only for couples or families but not good for 2 friends as no privacy in bathrooms as it is all see threw glass

A very nice design hotel. Rooms are very comfortable, with a nice open bathroom. (Better be sharing with your lover than your mum). The pool/ sauna / steam bath at the 7th floor is not big but very enjoyable and open till 11pm. It's a very practical hotel near the shopping street of Kurfürstendamm, slightly far from the center. Great staff.

The rooms are lovely, they are as nice as they appear in the photos. I didnt dine in so not able to comment on the food. In terms of the hotel itself it was lovely, clean, the room was a great size, with a nice bath. I would definitely stay there again and recommend to anyone wanting to stay in Berlin.

there is a very welcoming lobby, and room is very clean and modern, same as photos shown in website, the people are very helpful, friendly and quick respond, they provided teeth brush in a short time once we request as my friend forgot to bring it, provide stamps and help me post all postcards. the surrounding environment outside hotel is a bit dark and quite but is ok for me as is safe there. sure will come again!

The only con of the hotel is the slightly far-out location in West Germany near the zoo. But it's 5-mins from 2 metro stations, and in Berlin you can get anywhere on the metro! So that's not too big a problem. Everything else is wonderful from the very friendly staff, free internet at lobby, wonderfully designed rooms w surround sound in the ceiling of the room!! You can bring any device and connect it to the TV. Rocks.

Very nice rooms, good meeting rooms, perfect organization. Everything very clean and modern. excellent breaktfast buffet and lunch.

The room is spacious and modern. Major shopping mall is in walking distance for 10-15 minutes. However, it’s quite time consuming if go to other sightseeing places like Charlie check point or the wall by public transportation.

The place is nearby the Augsburger Straße underground station, but a bit far if you are walking to the city center. Very noisy and not good isolated rooms, you could practically hear everything from your neighbourhood. No clear instructions in the room for specific switches and electronic devices. The receptionist was taking in a very silent tone, so it's barely understandable and one also made mistakes during the check out to charge us for a second time, but wrongly for another guest. The only good thing was a clean, modern room, but some area were already used-up, so it's not that new anymore. Cleaning lady also took all our plastic bottles without permission since they can be returned to the supermarket for recycling to get back the "Pfand". So this was a bit strange that they touched our "belongings". Overall the hotel is acceptable, but not so recommendable. Better to book some hotels in the real "city center" for that price.

My second stay at this hotel. 7 day visit this time. The price is Consistent with others in the neighbourhood but the rooms are larger and better appointed. Junior suite was enormous and great for entertaining friends. The on site restaurant provides an excellent breakfast selection of high quality dishes. I did have difficulties with accessing room service one evening but it was also Easter. I would definitely stay at Sana Berlin again.

I stay at the Sana Berlin two to three times a year. There is nothing not to like. Stylish and contempory with great lounge music playing in the lobby and their own signature scent make for a classy upmarket feel. They are constantly trying to improve what is already good. Recently all the matresses were renewed and on this visit all the bed linen was upgraded and there is now a choice of pillows. I love the power showers, and blackout electric blinds in all the rooms. Great choice at breakfast and hopefully by my next visit they would have reopened the newly designed restaurant and bar. This is a perfect hotel also for gay visitors to the city as it's just a five minute walk to Motzstraßse. Just perfect in every way.

Overall the room is fine especially with the coffee machine. Cleanliness needs to improve. Found hairs and dirts everywhere.

Excellent hotel, very central and close to Tigel airport. Breakfast spread was good. The fitness centre is good with sauna and a tiny swimming pool.