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Very good7.4
Based on 187 reviews
Sanctuary Garden Hotel
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Interior view
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7.4 Very good guest rating
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"everything good, except one. Hotel facilities such as no wat..."

NORMAHMalaysia
Bathroom
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7.2 Very good location
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7.2Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Room choices
Family Room - 4 person
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  • 20 m²/215 ft²
  • Smoking allowed
  • 2 single beds or 1 double b...
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Family Room - 7 person
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  • 32 m²/344 ft²
  • Smoking allowed
  • 2 queen beds and 1 bunk bed
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Deluxe Double
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  • 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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Superior Twin
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  • 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
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Standard Twin
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  • 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
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Verified guest reviews

Agoda Reviews (187)Booking.com Reviews (112)
Filter by guest type:
Cleanliness7.5
Facilities6.6
Location7.2
Room comfort and quality7.9
Service7.5
Value for money7.9
Provided by verified guests of Agoda
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Showing 144 verified guest comments
12345
8.0
Yeh from Malaysia
Couple
Deluxe Double
Stayed 1 night in September 2017
Basic
Very basic room. The bathroom is big but there's no water heater, and we have to use cold water. They don't have hair dryer also.
Reviewed September 25, 2017
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6.4
Cheng from Malaysia
Couple
Deluxe Double
Stayed 1 night in August 2017
No frills
Perlis is well connected with nice, broad roads from town to town. Staying at this location is good if you drive own car. 20-30 min to Kangar and Kuala Perlis. Very basic room. Air condition took long time to generate cool air. Felt stuffy for few hours as there was no fan. Well lit and big bathroom is a plus point. Room lock to be enhanced. We could only rely on the door knob and its lock. Café is not operating during our stay. So we drove 20 min to McDonald's for coffee.
Reviewed September 03, 2017
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8.0
siti from Malaysia
Family with teens
Standard Twin
Stayed 1 night in August 2017
standard room
its a nice place. 👍
Reviewed August 15, 2017
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5.2
Akmal from Malaysia
Business traveler
Deluxe Double
Stayed 2 nights in July 2017
Avoid this hotel if you have an alternative
It is a decent hotel in a small town like Arau. However the cafe was temporary closed hence no breakfast provided. They can't even provide basic breakfast like coffee and toast. This is a Troublesome as the hotel is not so close to other amenities. Secondly My room was not cleaned on my first day of my stay. Failing to fulfill this two basic criteria is a big turn off to me.
Reviewed July 28, 2017
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8.4
Siti from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in July 2017
Satisfied
Everything is okay, good worker and always smile to their customer. Help their cust what they need. Good fasilities. The toilet and room is clean but at area below is quite hot due to the failure of the air conditioner .
Reviewed July 25, 2017
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9.2
Faizul from Malaysia
Family with young children
Deluxe Double
Stayed 1 night in July 2017
Ok
Ok
Reviewed July 04, 2017
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7.6
Muhammad from Malaysia
Solo traveler
Standard Twin
Stayed 1 night in January 2017
Good
Value for money, good location (near town of Arau) and clean and comfortable room.
Reviewed June 29, 2017
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6.0
Wei from Malaysia
Couple
Standard Twin
Stayed 1 night in May 2017
Above average
Decker should be change it due to have sound all the times and provide more shampoo & body wash
Reviewed May 28, 2017
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6.0
Jui from Malaysia
Couple
Deluxe Double
Stayed 1 night in April 2017
Above average
Value for money, like the lobby as it has many things to explore such as the piano, the mini ping pong table, the kids corner and the reading corner with many books and board games. No breakfast and need to order the night before. Cafe only opens after 12 noon. Simple and basic furnishing in the room. Aircond was ok. However, no heated water.
Reviewed May 05, 2017
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7.6
Hui from Malaysia
Couple
Deluxe Double
Stayed 1 night in April 2017
Good for relax
Everything is good for relax, very home style, our room water heater is not working well, however is good to have cold water during the hot day. There is a couple good for this hotel, you might no need to go out, u have enjoy to read, play piano, guitar and games here with friend.
Reviewed May 05, 2017
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