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Sanctuary Hills
Lobby, Sanctuary Hills in Nuwara Eliya
Interior view, Sanctuary Hills in Nuwara Eliya
Exterior view, Sanctuary Hills in Nuwara Eliya
View, Sanctuary Hills in Nuwara Eliya
Garden, Sanctuary Hills in Nuwara Eliya
Bedroom, Sanctuary Hills in Nuwara Eliya

Removed from saved list

7.6

Very good

44 reviews

44 reviews

See map
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Lake Gregory 660 m
Holy Trinity Church 1.3 km
Race course 1.4 km
Victoria Park 1.4 km
World's End 3.0 km
Pedro Tea Factory 3.5 km
Seetha Amman Temple 5.0 km
Mackwoods Labookellie Tea Centre 9.4 km
St Clair's Falls 13.8 km
Devon Waterfalls 15.8 km
Nearby landmarks
Nuwara Eliya Club 240 m
Lion Pub 270 m
Lake Gregory 660 m
Lake Gregory Water Sports 680 m
Single Tree Hill 980 m
Sunhill Hotel Club 990 m
Galway's Land National Park 1.1 km
Holy Trinity Church 1.3 km
Race course 1.4 km
Victoria Park 1.4 km

Sanctuary Hills

No. 06, Kelegala Road, Nuwaraeliya, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nuwara Eliya City Center part of Nuwara Eliya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Race course. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

660 meters to Lake Gregory

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Golf course [on-site]

Game room

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Nuwara Eliya every 53 minutes on Agoda.com
Value for money7.3
Distance to city center2.0 Km
Location rating7.8
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport83.6 km

Rooms available at Sanctuary Hills

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Lake View
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sanctuary Hills?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sanctuary Hills?

Sanctuary Hills is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sanctuary Hills has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Nuwara Eliya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sanctuary Hills?

Wake up to a great continental breakfast at Sanctuary Hills. Adults can enjoy breakfast offered with an additional charge of 12 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sanctuary Hills?

Sanctuary Hills features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Sanctuary Hills?

Sanctuary Hills does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Sanctuary Hills?

The closest train, metro, or bus station is Nuwara Eliya Main Bus Station, 1.6 km away from Sanctuary Hills.

What restaurants are nearby Sanctuary Hills?

Sanctuary Hills is located in Nuwara Eliya City Center, famous for good restaurants such as Zesta Tea Cup, Governers Chalets Restaurant and Queens Wood Restaurant.

What popular shopping places are close to Sanctuary Hills?

Sanctuary Hills is located in Nuwara Eliya City Center area which features shopping places such as Keels super market, Bale Bazzar and Jessica Factory Outlet.

What are popular attractions near Sanctuary Hills?

Sanctuary Hills is located in Nuwara Eliya City Center area, which is famous for attractions such as Victoria Park, Holy Trinity Church and St Francis Xavier's church.

What popular natural sightseeing spots are close to Sanctuary Hills?

Sanctuary Hills is located within Nuwara Eliya City Center, which makes it conveniently close to natural sights including Galway's Land National Park, Lover's Leap Waterfall and Textile Hill.

See map

Explore the neighborhood

Property ranking|Compared to 652 Nuwara Eliya properties
See all rankings
Room comfort score
7.4/10
Location score
7.8/10
Cleanliness score
7.8/10
Value for money score
7.3/10
Better than
92
%
of Nuwara Eliya properties
Better than
88
%
of Nuwara Eliya properties
Better than
88
%
of Nuwara Eliya properties
Better than
86
%
of Nuwara Eliya properties
Overall rating:

7.6

Very good
44 reviews
Cleanliness
7.8
Facilities
6.8
Location
7.8
Read all reviews >
More about Sanctuary Hills

More about Sanctuary Hills

Sanctuary Hills

Get all that Nuwara Eliya has to offer and all of its nearby adventures with a stay at Sanctuary Hills. Only minutes from the city center, this strategic location ensures that guests can quickly and easily reach many local points of interest.
Sanctuary Hills offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Nuwara Eliya.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Sanctuary Hills guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and blackout curtains for your convenience. Some rooms at Sanctuary Hills include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The hotel also offers a coffee or tea maker and bottled water in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Sanctuary Hills. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Sanctuary Hills which has a selection of halal options. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Sanctuary Hills offers unique recreational opportunities for all guests. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports and motorized water sports. Get the family involved in activities such as horse riding. Have fun without traveling far, by taking advantage of the golf course on site and hiking trails at Sanctuary Hills.
Have fun with your friends or family, or even meet new people at the library, games room and shared lounge and TV area.


Around the property

Sanctuary Hills provides an excellent base for exploring the sights of Nuwara Eliya in-depth. The most popular local attraction is probably World's End only 3.0 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Nuwara Eliya.

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Amenities and facilities

Good
Facilities

6.8

Most talked about facilities

Food & Dining

5 mentions

Breakfast

1 mention

View

1 mention

Languages spoken
  • English
  • Sinhala
  • Tamil
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Outdoor recreational features
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Balcony/terrace
  • Clothes rack
  • Free bottled water
  • Heating
  • In-room safe box
  • Shower
  • Toiletries
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Gluten-free

Location

No. 06, Kelegala Road, Nuwaraeliya, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka
Very good
Location

7.8

Airports
  • Mattala Rajapaksa International Airport (HRI)
    83.6 km
  • Weerawila Airport (WRZ)
    93.3 km
Public transportation
  • Nuwara Eliya Main Bus Station
    1.7 km
  • Nanu Oya Train Station
    3.7 km
Hospital or clinic
  • Ideal Hospital
    1.7 km
Cash withdrawal
  • ATM
    1.3 km

What's nearby

Popular landmarks
  • Lake Gregory
    660 m
  • Holy Trinity Church
    1.3 km
  • Race course
    1.4 km
  • Victoria Park
    1.4 km
  • World's End
    3.0 km
  • Pedro Tea Factory
    3.5 km
  • Seetha Amman Temple
    5.0 km
  • Mackwoods Labookellie Tea Centre
    9.4 km
  • St Clair's Falls
    13.8 km
  • Devon Waterfalls
    15.8 km
Nearby landmarks
  • Nuwara Eliya Club
    240 m
  • Lion Pub
    270 m
  • Lake Gregory
    660 m
  • Lake Gregory Water Sports
    680 m
  • Single Tree Hill
    980 m
  • Sunhill Hotel Club
    990 m
  • Galway's Land National Park
    1.1 km
  • Holy Trinity Church
    1.3 km
  • Race course
    1.4 km
  • Victoria Park
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:01
Getting around
  • Distance from city center2.0 Km
  • Travel time to airport (minutes)240
Extras
  • Breakfast charge (unless included in room price)12 USD
The property
  • Non-smoking rooms/floorsYes
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 6
  • Room voltage220
  • Year property opened2002
  • Most recent renovation2016

Reviews of Sanctuary Hills from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.8
Facilities6.8
Location7.8
Room comfort and quality7.4
Service7.9
Value for money7.3
High score for Nuwara Eliya
Rating
9+ Exceptional (11)
8-9 Excellent (6)
7-8 Very Good (3)
6-7 Good (5)
<6 Below Expectation (7)
Time of the year
Mar - May (9)
Jun - Aug (5)
Sep - Nov (4)
Dec - Feb (14)

Show reviews that mention 

Showing 32 verified guest comments
12
7.3
Very good
Oleksandr from Ukraine
Solo traveler
Deluxe Room
Stayed 2 nights in November 2012

nice cottage with good territory and view”

good location, nice furniture and decent price (perfect for company)

Hillcot Bungalow is a nice cottage kept in a good condition with a terrace full of flowers. It has a decent price, especially if to compare it to other hotels in Nuwara Eliya even 2-stars. It is new, light, clean and cozy. This place is perfect if you stay with a company – in this case you may occupy all rooms and the whole building will be at your disposal. In cottage there are 6 rooms, two cozy and well-decorated lobbies, first of which has balcony (you may enjoy beautiful view of lake, hills and neighbor houses) and the second is two-lever one, with lounge and dining areas. If you prefer to have breakfast, you have to order it beforehand (one day before) or you may cook yourself. There is a kitchen area with all necessary utensils and household appliances. We cooked ourselves but in the end of our stay we had to pay a bill for using the kitchen. Also there is a barbeque, for usage of which you have to pay too. Rooms are spacious, clean and nice. Good view from all windows. Hot water in bathroom. No Internet in the whole cottage. The only thing we did not like in Hillcot was the staff. They were impudent and annoying. Totally about 6 men were on the territory of the cottage all day and all night. They did not help at all, but their presence you could feel everywhere. They behaved as they shared the house with us as tourists – were present at room where we sat, several times took our food without permission. When we were celebrating birthday party in dining room (cooked ourselves) they came to us and asked to give alcoholic drinks because they wanted to have fun too.

Reviewed December 14, 2012

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8.4
Excellent
Rhodri from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in April 2016

Lovely place”

Lovely homestay in Nuwara Eliya. It has a fantastic view over the lake and beautiful gardens. The staff are exceptionally helpful and attentive and the food was great. The rooms were clean and comfortable. Very nice stay here.

Reviewed April 14, 2016

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7.0
Very good
Tsang from Hong Kong SAR, China
Group
Deluxe Room
Stayed 1 night in December 2014

Cozy Bungalow ”

breakfast, satellite TV channels, large bed

At one point, I could not find even one staff member in the afternoon for assistance. Luckily, it was not sth urgent. The hotel is spacious with plenty of common areas for you to chill out with your family and friends. It also oversees the lake park and mountains. If you come with a driver, they seemed to provide accommodation for him / her. It may well be the standard of Nuwara Eliya, the room price is a little too high compared with other areas in Sri Lanka.

Reviewed January 02, 2015

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7.2
Very good
Harvey from United States
Couple
Deluxe Room
Stayed 1 night in December 2016

satisfied but woould not return”

room and bath were fine. Major problem was distance from town and steep hill with no place to walk to once we were there. Staff were very helpful but no one spoke fluent English so communication was challenged. Breakfast was terrific and both check in and check out went smoothly

Reviewed December 10, 2016

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10.0
Exceptional
Hashini from Sri Lanka
Family with teens
Deluxe Room
Stayed 2 nights in April 2016

Great staff and location ”

The location was easy to find and beautiful overlooking the Gregory lake. The rooms were well maintained. The staff were very helpful especially the managers. They prepared breakfast and dinner according to our requirements and the food was warm and healthy. definitely would stay there again when in nuwaraeliya...

Reviewed April 16, 2016

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9.7
Exceptional
Nanda from Sri Lanka
Family with teens
Deluxe Room
Stayed 2 nights in September 2014

Beautiful Bungalow”

Great Location , Super Service , Clean and lovely interior/exterior

Beautiful Bungalow located right opposite Lake Gregory. Asoka/Prassanna and team are an efficient bunch who gave us great service. Simple and tasty food - comfortable interiors and a lovely lawn and garden. We did have problems with heaters in the rooms ( need to be replaced) but this wswas not a major drawback.

Reviewed September 12, 2014

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9.7
Exceptional
Omair from United Kingdom
Family with young children
Deluxe Room
Stayed 2 nights in February 2013

excellent clean, big, well furnished rooms.”

free heater, big lounge with sofas, wooden floor, extremly clean and well furnihed, big dining room

just superb, just opposite the lake gregory, superb views from the room window

Reviewed March 06, 2013

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8.4
Excellent
Dulanka from Sri Lanka
Couple
Deluxe Room
Stayed 1 night in April 2016

Great location”

We stayed during the new year season and hotel is perfect and recommend for any one.

Reviewed April 16, 2016

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9.6
Exceptional
Anindya from United Arab Emirates
Family with teens
Lake View
Stayed 2 nights in October 2017

A superb homestay with best lication and view of Gregory Lake. Very hospitable staff.”

They do not gave running restaurant and cooked food need to be pre ordered. Otherwise a great antique proerty and very helping staff, specially Manager Mr. Brian.

Reviewed October 09, 2017

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8.4
Excellent
JOSE from Peru
Couple
Deluxe Room
Stayed 1 night in March 2016

Old school beauty ”

Really nice ample rooms. Great service. Defo recommend it.

Reviewed April 03, 2016

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8.8
Excellent
Zhao from China
Solo traveler
Deluxe Room
Stayed 1 night in February 2016

Clean tidy room, great service, breakfast is very good”

The only thing that is not 100% satisfied is the pegions noise in early morning

Reviewed February 09, 2016

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4.0
Felix from Germany
Couple
Deluxe Room
Stayed 2 nights in July 2019

Dirty and no hot water ”

The accomodation was quite bad and it could not keep up with the pictures. Even if the house it self and the room was quite spacious it was very dirty, the towels had many dark spots, the toilette had mildew and the temperature in the house was very cold (we stayed in July). We had not water so shower and that was really necessary in this cold weather. Next to the negative aspects it had a few good ones as the rich breakfast with toast, jam, omelette or fried egg, fresh cut fruits and the good location through which it took 15 min. to the Clock Tower (city centre). The staff made also effort to erase bad aspects as the dirty towels. Nethertheless I would never recommend the accomodation. It was the first time I didn't want to use the toilette in a normal way because of the dirtiness.

Reviewed July 24, 2019

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7.0
Very good
James from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in February 2016

Great potential”

Location, Room 1, friendly staff

Could have been so much better. Unfortunately there is a language barrier for those who do not speak the local language. However, the staff do try hard, it just doesn't quite come off. The food was acdissapoitment but this was partly our fault as we turned up 30minutes after the agreed time.

Reviewed February 07, 2016

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4.7
Norman from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in February 2015

A very mixed bag”

Location, garden, public rooms

Our first bedroom had no towel rail, no where to put cases, no waste paper basket, no safe, no glass's, the shower was either scalding or freezing and there was one bed side bulb missing. Wi Fi was to weak to work in bedroom. The biggest single problem was the absence of heating in the hotel. The temperature after sunset was below 5 degrees.Food quality was good but served almost cold in a freezing dining area. Overall, a very bad 3 day experience and very poor value for money. The location and public areas mean that this establishment has potential if they can correct the obvious deficiencies and stop claiming to have facilities which do not exist

Reviewed March 05, 2015

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6.7
Good
Shamanna from India
Family with young children
Deluxe Room
Stayed 1 night in December 2014

Fantastic location and facilities!”

Location, comfort and cleanliness

Very good and except that we did not get food late in the evening all else being good!

Reviewed December 30, 2014

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9.7
Exceptional
Feisal from Sri Lanka
Family with teens
Deluxe Room
Stayed 2 nights in April 2014

Good Location at Nuwaraeliya”

Very good view of the lake from bedroom

Very good.

Reviewed April 18, 2014

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5.2
MOHAMMED from Saudi Arabia
Couple
Deluxe Room
Stayed 2 nights in September 2016

Not bad”

Its a townhouse consist of 6 rooms nice an tidy good for short stays

Reviewed July 31, 2017

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2.0
Chun from China
Group
Deluxe Room
Stayed 2 nights in July 2015

Very bad experience”

The condition is bad , the sheet is really hard ,the water is not too warm and sometimes it is not enough for two people. But it is the worest thing that the staff. The manager told us they would prepare the dinner for us ,because it was later ,so we had decided to stay for dinner. We aks for the menu , the mannager told us there is not menu , he would recommend some local Sri Lankan food. So we had agreed. But when we finish , the manager told us everyone 25 dollar, even a child. Don't go to this hotel , the worst experience in Sri Lanka.

Reviewed August 01, 2015

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8.7
Excellent
Brian from United States
Couple
Deluxe Room
Stayed 3 nights in February 2016

Charming and Quaint”

Service staff, garden, and charming atmosphere
Reviewed February 10, 2016

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9.6
Exceptional
robert from France
Couple
Deluxe Room
Stayed 1 night in March 2016

parfait”

très bel hôtel sympathique et accueillant

Reviewed March 30, 2016

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12
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