Excellent 8.4
Based on 117 reviews

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About this property

Description

The central position of Sanctuary Hotel New York offers easy access to the vibrancy of Times Square just steps away. Comfortable and spacious guest bedrooms with crystal chandeliers add a touch of glamour with pillow-top mattresses that compliment soft Frette sheets and a full palette that includes deep orange, chocolate brown, and cognac. Guests will find all of the finest amenities in each of the luxury rooms that feature the latest electronic enhancements such as iHome stereo systems, HDTVs complete with premium in-room movies, and eco-friendly organic bath amenities. This hotel provides numerous on-site facilities to satisfy even the most discerning guest. A convenient location and friendly staff with professional service make Sanctuary Hotel New York a favorite among travelers. Visit unforgettable Sanctuary Hotel New York and experience an incomparable stay for your vacation in New York.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Nightclub
  • Spa

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Smoking area

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Hindi
  • Italian
  • Russian
  • Spanish
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Policies

Please note that the maximum number of nights per stay at the Sanctuary Hotel New York is 21.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 111
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Recent customer comments

Filter by traveler type
Excellent



based on 117 reviews
  • Cleanliness 8.8
  • Location 9.6
  • Room Comfort/Standard 8.4
  • Service 8.7
  • Value for money 7.8
  • Food/Dining 7.0
Sort by

Yuichi from Japan
Business traveler
Superior Queen
Stayed 2 nights in November 2015
Excellent
Value, Room, Free Wifi
Reviewed November 23, 2015

Letticia from Zambia
Solo traveler
Superior Queen
Stayed 6 nights in August 2015
Simply fantastic!
Very friendly staff, quick check in/out, and excellent complimentary breakfast
Simply put, I would stay at this hotel again.
Reviewed August 16, 2015

Ashraf from Jordan
Couple
Superior Queen
Stayed 4 nights in July 2015
Great location but tiny rooms
Location
Reviewed July 19, 2015

James from Australia
Solo traveler
Superior Queen
Stayed one night in January 2015
Excellent location, amazing service
Service, location, cleanliness
Great stay, room was clean and quiet. Bed was very comfortable and wireless was very fast and easy to set up. Staff at front desk were very informative and attentive, they were very warm and made me genuinely feel welcome. Location is unbeatable, 2 min walk to Times Square. Would stay again in a heartbeat.
Reviewed January 25, 2015

Poh from Singapore
Solo traveler
Superior Queen
Stayed one night in August 2014
Nice but terribly small room
Location, location, location
Friendly and chatty staff, nice ambience but room was terribly small (typical New York). Imagine this - you put two pieces of luggage and practically covered the walking grounds in the room. Nice, comfy bed but I think at a price tag of SGD400 per night - it is too hefty a sum. Paid for location (close to Times Sq) and amenities. Breakfast provided but manage your expectations.
Reviewed January 15, 2015

Simon from United Kingdom
Business traveler
Superior Queen
Stayed 2 nights in October 2014
Good location and great roof top bar
Rooftop, location, concierge
I did know what to expect when I turned up with a few crusty old finance colleagues at this trendy and slightly tacky mid-town hotel. The entry reeks of licence and is decked out like Liberace's powder room, but the staff are extremely helpful, and whilst the roof-top bar obviously has some pretences of being a trendy night club destination, in reality its a ski chalet on the roof which serves pretty decent basic meals and has a very special atmosphere. The rooms are small as one would expect for the price in NYC but are clean and comfortable and never did we feel anything other than welcome as guests in the hotel, especially by the charming concierge staff.
Reviewed January 02, 2015

Aymen from United States
Couple
Superior Queen
Stayed 4 nights in December 2014
Excellent hotel
Location, location, location
My only compliant is that the room and bathroom were small. But then again I'm 6'4"
Reviewed January 01, 2015

Jackie from United States
Family with older children
Superior Queen
Stayed one night in December 2014
NYC for the holidays
Great location, comfy beds and cool vibe
Great place to stay, taff were friendly, restaurant was very good and so close to all the sites. Only downside was e size of the room and bath/shower but was perfect or 1-2 night stay.
Reviewed December 31, 2014

John from United States
Couple
Superior Queen
Stayed one night in December 2014
Rooftop dining not so great
Lobby staff. Decor and bed
Rooms were great. Bed and pillows amongst the most comfortable I've been in. Staff was great!!!! Value was great!! Not so great. No ice machines. Had to wait 30 minutes for ice Rooftop dining Found piece if small metal in food. Picked up cost for one dish. Manager never even came to table to apologize. Classless
Reviewed December 21, 2014

Luis from Mexico
Couple
Superior Queen
Stayed 2 nights in December 2013
Times Square
Excellent location close to times square, nice room nut rather small
Reviewed December 06, 2014



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