8.9

Excellent
/10
(38 reviews)See what guests said
Kitchen1
View1
Housekeeping1
See map

9.1

Exceptional

Location rating score

Exceptional location - 370 meters to the beach
Parking
FREE
Nearby landmarks
Pier Caravan Park Hervey Bay 710 m
Quota Park 710 m
Truro Street Park 760 m
Hervey Bay Botanic Gardens 820 m
Hervey Bay Caravan Park 910 m
The Pier 930 m
Roy Rufus Artificial Reef Dive Site 1.1 km
Lions Park 1.1 km
Judge Mylne Park 1.3 km
Otto Merchel Park 1.4 km
Sanctuary Lakes Fauna Retreat
Standard Villa Sanctuary Lakes Fauna Retreat
Golf course [on-site] Sanctuary Lakes Fauna Retreat
 Sanctuary Lakes Fauna Retreat
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Free Wi-Fi

Sanctuary Lakes Fauna Retreat

1 Shell Street, Urangan, Urangan, Hervey Bay, Australia, 4655 - See map
  • Airport transfer

  • 370 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Balcony/terrace

Value for money9.5
Distance to city center9 km
Location rating9.1

Rooms available at Sanctuary Lakes Fauna Retreat

Exceptional
Room comfort & quality
9.4
Family Villa
...
  • Room size: 68 m²/732 ft²
  • Balcony/terrace
  • 3 single beds and 1 queen b...
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Standard Villa
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  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Double Villa
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  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 queen bed
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VILLA QUEEN BED 1 TWIN BED
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    Room Assigned on Arrival
    ...
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      FAMILY HOUSE 3 BEDS
      ...
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        Run of House
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          VILLA FAMILY QUEEN BED 3 TWIN BEDS
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            Family
            ...
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              1 Bedroom Villa
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                Frequently asked questions

                What time is check-in and check-out at Sanctuary Lakes Fauna Retreat?

                Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

                How do I get to Sanctuary Lakes Fauna Retreat?

                Sanctuary Lakes Fauna Retreat is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Sanctuary Lakes Fauna Retreat also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Sanctuary Lakes Fauna Retreat has a car park available for guests. Parking is free for guests.

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                Overall rating:

                8.9

                Excellent
                38 reviews
                Cleanliness
                9.0
                Facilities
                8.1
                Location
                9.1
                Read all reviews >
                More about Sanctuary Lakes Fauna Retreat

                More about Sanctuary Lakes Fauna Retreat

                Sanctuary Lakes Fauna Retreat offers self-contained, Melanesian-style villas overlooking a lake and surrounded by 10 acres of tropical nature reserve. It is 984 feet from the beach in Hervey Bay. All the villas of the Sanctuary Lakes Fauna Retreat come with kitchenette facilities, private balcony, air conditioning and TV with DVD player. Free WiFi is offered during guest's stay. The resort has a swimming pool and barbecue facilities. All tours can be booked through reception. Close to the Sanctuary Lakes Fauna Retreat you will find the Urangan shopping center and the fish co-op market.

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                Most talked about facilities

                Housekeeping

                5 mentions

                Beach

                2 mentions

                View

                2 mentions

                Breakfast

                1 mention

                What they offer

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                Reviews of Sanctuary Lakes Fauna Retreat from real guests

                Provided by verified guests of Agoda
                8.9
                /
                10
                Cleanliness9.0
                Facilities8.1
                Location9.1
                Room comfort and quality9.4
                Service9.2
                Value for money9.5
                High score for Hervey Bay
                Rating
                9+ Exceptional (16)
                8-9 Excellent (5)
                7-8 Very Good (11)
                6-7 Good (0)
                <6 Below Expectation (0)
                Time of the year
                Mar - May (9)
                Jun - Aug (10)
                Sep - Nov (9)
                Dec - Feb (4)
                All guests (38)
                All room types
                All languages

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                Showing 32 verified guest comments
                12
                9.3
                Exceptional
                Lesley from Australia
                Couple
                Stayed 3 nights in March 2014

                Sanctuary Lakes Fauna Retreat was fantastic ”

                It was quiet, private and very clean and tidy

                Sanctuary Lakes Fauna Retreat exceeded all my expectations, it was very clean, tidy, quiet, private, and had beautiful surroundings. The staff were very welcoming and friendly. I would go back to stay at this retreat again and I thoroughly recommend it to anyone who is looking for a quiet peaceful time away.

                Reviewed March 21, 2014

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                10.0
                Exceptional
                Gayle from Australia
                Couple
                Stayed 3 nights in August 2012

                idilic ecanomical and friendly service”

                Setting and privacy

                The rooms were well maintained- very clean and each villa was stand alone which ment very private. All Villas had frontage to a lake with plenty of fauna and a very relaxing atmosphere. Staff were excellent, friendly and helpful. I would recomend this accomodationa and hope to return for a second stay.

                Reviewed August 30, 2012

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                8.0
                Excellent
                Amanda from Australia
                Couple
                Stayed 2 nights in June 2012

                really beautiful to wake up to”

                scenery, peaceful, ashtray on balcony for smokers.

                we had a really nice stay at sanctuary lakes. there was a beautiful view of the lake in the morning and we woke up to feed ducks (the first bag of duck feed was complimentary and after that a small donation). the villa had everything i needed like tea and shampoo/conditioner, a toaster. and it was forr a really great price! would definitely visit again!

                Reviewed June 23, 2012

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                10.0
                Exceptional
                Ho from Australia
                Solo traveler
                Stayed 3 nights in December 2014

                Very pleasant stay”

                Friendly staff, location and atmosphere

                Extremely satisfying stay at the Sanctuary Lakes. You will enjoy the stay by the lake with all different types of birds.

                Reviewed December 15, 2014

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                8.0
                Excellent
                Philip from United Kingdom
                Family with young children
                Stayed 4 nights in August 2013

                Lovely apartment, great room and surroundings”

                Nature, lake, beach

                This was an ideal apartment for us as a family. The 2 bedroom place we had was excellent - spacious lounge, large balcony, nice kitchen and good size bedrooms made for a very comfortable stay. The whole place was very well kept and being in a huge lake sanctuary was a great bonus for us – the kids loved playing outside and feeding the animals.

                Reviewed August 27, 2013

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                7.6
                Very good
                David from Australia
                Business traveler
                Double Villa
                Stayed 1 night in July 2020

                A hidden gem.”

                Unfortunately a late arrival and early morning departure, but the retreat surroundings showed great promise of the little I saw. My cabin was dated but clean, roomy and with a good compliment of ok facilities. Largest bathroom ever. I missed a decent quiet AC for heating although I did not freeze. Enough milk and sugar for 1.5 cups of coffee....I will never understand these numbers I see in my travels. I least I know BYO for next trip. If you have a large vehicle ask for a near road cabin for a decent space, I was crushed into the gardens or leave it out front. Would love to see this hidden gem, lakes and wildlife in the day time. Thank you, your efforts on the night were appreciated.

                Reviewed July 05, 2020

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                10.0
                Exceptional
                Geoff from Australia
                Couple
                Stayed 5 nights in August 2012

                Un-rivalled location to recharge your batteries”

                Cabins by the lake, feeding the wildlife, secluded and quiet location.

                while this would be an excellent location for an overnight stay, you would be cheating yourself out of the best experience you will remember if you like peace and quiet from humans. feeding the birds and turtles from your front verandah, or just sitting looking at the lake and only hearing the occasional aircraft pass overhead, really does take some beating. we had booked for 5 days but stayed an extra day and this was the most relaxing holiday we had ever experienced.

                Reviewed August 12, 2012

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                9.2
                Exceptional
                Sandra from Australia
                Family with young children
                Standard Villa
                Stayed 2 nights in July 2017

                Great nature”

                We loved the wildlife and the beautiful view of the lake. The staff were friendly and helpful. The cabin was ok overall but it felt a bit outdated and our TV kept switching off and on by itself. The lake and ducks are worth putting up with the possessed TV.

                Reviewed July 17, 2017

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                7.2
                Very good
                Sue from Australia
                Family with teens
                Standard Villa
                Stayed 3 nights in September 2020

                Very good”

                It was more like a cheap cabin in a caravan park than a villa,there was a hole in the floor and carpet over the top of it and for some reason I found it every time. The bathroom needed a better clean (mould) The curtains need to be replaced and someone had punched a hole in the cupboard, the turtles in the lake were entertaining especially when you feed them. Overall it was OK for the price.

                Reviewed October 03, 2020

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                7.7
                Very good
                Alison from Australia
                Couple
                Stayed 3 nights in September 2012

                Great for a few days mini-break”

                Peaceful & tranquil environment. Very satisfactory accommodation.

                friendly, helpful management. clean, comfy bed & pillows. everything you need to get away from the rat-race for a few days. take some insect repellant if you intend sitting outside on your verandah as the bites were more painful than mosies (more like sand-fly/cleg bites, lake water attracted the insects).

                Reviewed September 14, 2012

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                7.7
                Very good
                Kevin from United Kingdom
                Couple
                Stayed 1 night in May 2015

                Lovely surroundings with large clean rooms”

                Surroundings, large rooms

                The hotel comprised of bungalows set around a lake which provides a nice peaceful setting. Bungalows are spacious and clean with a verandah. We would happily stay there again.

                Reviewed June 27, 2015

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                9.7
                Exceptional
                karl from United States
                Group
                Stayed 1 night in September 2013

                Great place and great views”

                views, nature and frendly staff

                Fantastic. However I was running late and you never provided me with phone contact. The staff at the hotel told me you did not provide THEM with a phone contact so the poor lady had to stay late to wait for us. Can I suggest at least giving the hotel phone numbers to call in an emergency. Or give us a toll free of your company as this was a bit hard on us.

                Reviewed September 15, 2013

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                10.0
                Exceptional
                LEIGH from Australia
                Business traveler
                Stayed 3 nights in April 2014

                very comfortable clean and quiet location”

                everything

                thoroughly enjoyed my stay, very clean, quiet and everything supplied for a self contained spacious cabin in a tranquil environment with ducks and birds galore, a highlight was sitting on my balcony feeding the ducks and birds in the morning and again in the afternoon. Staff are brilliant, very helpful and will provide local knowledge and brochures.

                Reviewed May 03, 2014

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                9.7
                Exceptional
                Julie from Australia
                Group
                Stayed 3 nights in May 2012

                Beautiful setting, nice villas, friendly owners”

                Beautiful setting, nice villas, friendly owners

                the owners are very friendly and helpful; the villa we had was very nice; the setting is very quiet and peaceful even though only a couple of streets from the beach and main restaurant strip. limited cooking facilities so check that if it is a concern to you. very good value for money.

                Reviewed May 10, 2012

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                8.8
                Excellent
                kenneth from Australia
                Couple
                Standard Villa
                Stayed 8 nights in July 2016

                HOLIDAY AT BAY”

                nice place for a stay only drawback was we were in a middle cabin with one either side and those people never went out so everytime we went outside there were eyes on us as they were always on their balcony,so next time we would ask for an end cabin.ducks and turtles were great ,quiet spot

                Reviewed July 26, 2016

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                9.0
                Exceptional
                Kok from Singapore
                Family with teens
                Stayed 1 night in December 2011

                Clean and Well Maintained and Spacious ”

                Nice pond behind the villa with birds and tortoise, very relaxing environment

                Despite checking rather late, they have arrangement and have the villa lights turned on for our arrival. Place is clean and spacious and well maintained, every necessity is within villa itself and managers is very friendly.

                Reviewed December 20, 2011

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                10.0
                Exceptional
                Larry from Canada
                Couple
                Standard Villa
                Stayed 3 nights in March 2016

                Birds, turtles & more birds”

                My wife loved the location. Right by the water. All you had to do was relax on the front deck and watch the birds. It was very entertaining. The kitchen was well equipped. Staff very helpful in booking tours.

                Reviewed April 01, 2016

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                9.2
                Exceptional
                Nasir from India
                Family with teens
                Family Villa
                Stayed 2 nights in November 2017

                Excellent place.”

                Beautiful setting of the cottages. Totally worth the money. Feeding freshwater turtles and ducks was the highlight of the accommodation. Though the cottages were old but it did not rally matter to us.

                Reviewed November 13, 2017

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                8.0
                Excellent
                John from Australia
                Family with young children
                Family Villa
                Stayed 9 nights in April 2017

                Very good”

                Insect screens were torn on several windows so mosquitoes were biting during the night. As well if the front door outside light was left on after dark the insects would swarm and then when you opened the door they would come inside! The twin freestanding Kambrook electric stove elements would not remain hot for long. The thermostat I suspect would read the temp. of the surrounding case not just the elements so after 5min it was a real job to do any frypan cooking.

                Reviewed April 28, 2017

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                9.3
                Exceptional
                Rhoda from Australia
                Family with young children
                Stayed 3 nights in September 2013

                Good family friendly”

                Clean, Staff very friendly.feeding the ducks

                We had a nice time at this plae. Kids enjoyed feeding the ducks and watching the turtles. I would't mind taking my family back there.Staff were so helpful

                Reviewed October 03, 2013

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                12
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