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Sanctuary Nam Ngum Beach Resort

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Very good7.7
Based on 38 reviews
92% would recommend to a friend
Sanctuary Nam Ngum Beach Resort
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Interior view
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beach
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beach
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Swimming pool
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7.5 Very good location
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7.5Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior Bungalow
...
  • Lake view
  • 28 m²
  • 1 queen bed or 2 single bed...
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deluxe bungalow beachfront
...
  • Lake view
  • 60 m²
  • 1 queen bed or 2 single bed...
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Suite Bungalow
...
  • Lake view
  • 70 m²
  • 1 king bed or 2 single beds
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Deluxe Double Room - Water Activity Package
...
  • 1 double bed
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Superior Double Room - Water Activity Package
...
  • 1 double bed
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Suite - Outdoor Activity Package
...
  • 1 double bed
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Suite - Water Activity Package
...
  • 1 double bed
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Superior Double Room - Outdoor Activity Package
...
  • 1 double bed
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Deluxe Double Room - Outdoor Activity Package
...
  • 1 double bed
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Nearest essentials

Airports
  • 88 kilometers to
  • Wattay International Airport (VTE)
  • 129 kilometers to
  • Luang Prabang International Airport (LPQ)
Public transportation
  • 18 kilometers to
  • Vang Vieng Public Bus Stop
  • 20 kilometers to
  • Vang Vieng Bus Terminal
Hospital or clinic
  • 18 kilometers to
  • Provincial Hospital

More about

An overview

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Some helpful facts

The property

Number of rooms 23

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Verified guest reviews

Agoda Reviews (38)
Booking.com Reviews (39)

5.4

Filter by guest type:
  • Cleanliness 8.2
  • Facilities 7.4
  • Location 7.5
  • Room comfort and quality 10.0
  • Service 7.4
  • Value for money 7.7
  • Food and dining 8.0
Review score
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 6.0
  • Service 6.0
  • Value for money 6.0
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 8.3
  • Service 7.0
  • Value for money 7.3
  • Cleanliness 7.8
  • Facilities 6.3
  • Location 6.3
  • Service 7.0
  • Value for money 7.0
Very good
  • Cleanliness 7.2
  • Facilities 6.5
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 7.2
  • Value for money 7.2
  • Food and dining 8.0
Exceptional
  • Cleanliness 10.0
  • Facilities 9.0
  • Location 9.0
  • Service 9.0
  • Value for money 9.0
Excellent
  • Cleanliness 8.8
  • Facilities 8.5
  • Location 7.0
  • Service 8.5
  • Value for money 9.3
Provided by verified guests of Agoda
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Room type
  • Superior Bungalow
  • deluxe bungalow beachfront
  • Suite Bungalow

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Showing 28 verified guest comments
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6.0
thomas from United Kingdom
Solo traveler
Suite Bungalow
Stayed 2 nights in July 2017
Above average”
Didn't like the fact that I stayed in room 10 and in 3 occasions I had strangers walk across my private outdoor space one even banged a plastic bottle on my window this was not a budget room either just plainly poorly thought out on the way the that this particular room seems to have poor demarcation of boundaries!
Reviewed July 29, 2017
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8.0
trirattana from Thailand
Group
Superior Bungalow
Stayed 2 nights in July 2017
Location”
Everything was perfect but out of center Vangvieng (23 Km). If you have personal car should be fine. Love this place.
Reviewed July 12, 2017
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6.4
Scott from Australia
Couple
deluxe bungalow beachfront
Stayed 6 nights in May 2017
Not good!”
A 500m walk dragging the bags over gravel without a suitable contact to pick us up wasn't a good start. Happy with the upgrade to the Suite which was very large and had a great view. The Spa was broken, the fridge was not very cold, many power cuts, ran out of water after a few days, no hot water on the last night and next morning, Wi-Fi was hopeless and barely worked over the 6 days, Water from rain leaked in the front door flooding the floor, restaurant food was mostly below average with microwave used a fair bit so limited fresh food and a number of menu items not available, staff at gate couldn't care less when I had a flat tyre and just pointed to the 500m walk to go get it fixed, Superjet jet ski very old and tired, Water apparently low so no jet skis, safe didnt work. Very happy to leave and unless the place is really sorted out I won't be back just for the nice views.
Reviewed May 27, 2017
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9.2
James from United Kingdom
Couple
Superior Bungalow
Stayed 1 night in May 2017
Idyllic setting ”
Beautiful rooms overlooking the reservoir. Quiet and peaceful location. Great place to wind down away from the more tourist orientated towns nearby
Reviewed May 13, 2017
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7.2
Selena from United States
Solo traveler
Suite Bungalow
Stayed 2 nights in April 2017
Very good”
The setting is good but the accommodation is lacking little touch for added comfort and ambience. My room comes with a large porch but no chaise or outdoor furniture was provided to really enjoy being outside on the porch. A tall table and two stools were available but it is not suitable or comfortable for such a space. Selection on the restaurant menu is quite limited. I strongly advise visitors to bring their own wine if that's their preferred drinks.
Reviewed April 18, 2017
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6.8
FRANCIS from Belgium
Couple
Suite Bungalow
Stayed 2 nights in February 2017
Nice location, beautiful buildings, but too much small annoyances.”
The location of the hotel is very beautiful along the lake. We took a Suite Bungalow, which is a big room with a very nice terrace with view on the lake. The bathroom has a shower inside and a Jacuzzi outside. The restaurant offers good Lao and French foods. We rented a jet ski to make a tour on the lake at sunset navigating between the islands, a wonderful experience and the jet ski rental is operated by a very friendly and helpful guy. Until here everything looks perfect, but too many things degrades the pleasure of staying here. The first is when we arrived. You are not authorized to bring the car to the reception or the room, which means, you have to walk with the luggage for about 150 m on a trail covered with pebbles where it is not possible to roll the trolley. When you arrive at the reception, you have to climb a staircase inspired by Mexican pyramids before you meet receptionists. If you have problems walking, go somewhere else. We arrived on Sunday and the people at the reception were not the most well trained to say the least. I didn’t want to bring the two heavy luggage (20+Kg) to the room and the receptionist was exhausted when he arrived at the room despite I told him to take the luggage separately. In fact they have a side car cart to handle the luggage, but someone took it to spend the weekend in the village :-). When in the room, we got no hot water. My wife who speaks Thai and Lao fluently asked the receptionist to see what happened and try to fix it, but nobody came. On Monday we got more help from the staff, but we had to ask them to come two times before we got hot water. The last episode showing the staff must be trained occurred in the morning. The room as big windows giving access to the nice private terrace. I should just say terrace since privacy should not be included. Since the morning comes, the staff never stop walking on the terrace to take a shortcut sometimes spending time to look what happens in the room. When I had enough of this,
Reviewed February 19, 2017
1 traveler found this review helpful. Did you? |
6.0
XLYN from Philippines
Family with young children
Superior Bungalow
Stayed 1 night in January 2017
Good view and good for relaxation”
Recommended for family with children and especially for old people for relaxation.
Reviewed January 04, 2017
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8.8
wiwat from Thailand
Family with young children
Superior Bungalow
Stayed 2 nights in December 2016
very best scenery”
* best scenery , * Breakfast must improve, * good for travel by car , * 25km away from Vang Vieng
Reviewed January 01, 2017
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6.4
Marilisa from Switzerland
Couple
Superior Bungalow
Stayed 1 night in November 2016
Beautiful location but poor organization ”
The hotel is nicely located. Rooms have nice view and are fully furnished. Unfortunately we could not have any understanding with local people at the reception because nobody speaks English. Breakfast was also very poor and the table was quiet dirty.
Reviewed November 12, 2016
1 traveler found this review helpful. Did you? |
5.2
paruhat from Thailand
Couple
Superior Bungalow
Stayed 2 nights in June 2016
..”
.
Reviewed October 12, 2016
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