Sanctuary Nam Ngum Beach Resort
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Sanctuary Nam Ngum Beach Resort

13 North, Ban Tha Heua, Vang Vieng, Laos
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Superior Bungalow Sanctuary Nam Ngum Beach Resort
Superior Bungalow
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    Interior view Sanctuary Nam Ngum Beach Resort
    Interior view Sanctuary Nam Ngum Beach Resort
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    Exterior view Sanctuary Nam Ngum Beach Resort

    Sanctuary Nam Ngum Beach Resort Reviews

    8.3
    Excellent
    /10
    (179 reviews)See what guests said
    8.8
    Excellent

    "The view is very nice and the rooms are fantastic."

    Trevin

    -

    February 3, 2018

    10.0
    Exceptional room comfort and quality
    Recommended by 96% of guests

    Things you’ll love about Sanctuary Nam Ngum Beach Resort

    Things you'll love

    • Private beach

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    Very good
    Location
    7.7
    See map
    Very good location
    Popular
    Nearby
  • Tham Xang16.57 km
  • Green Discovery17.95 km
  • Wat Kang18 km
  • Nam Song River18.48 km
  • Silver Cliff18.66 km
  • Lusi And Pha Poak Caves19.84 km
  • Kaeng Nyui Waterfall19.9 km
  • Tham Phu Kham Cave and Blue Lagoon20.77 km
  • Tham Nam (Water cave)22.36 km
  • Tham Loup & Tham Hoi Caves23.23 km
  • This property is in high demand!

    Last booked 1 hour ago

    Value for money8.6
    Distance to city center25km
    Location rating7.7
    Nearest airportWattay International Airport (VTE)
    Distance to airport89.2 km

    Rooms available at Sanctuary Nam Ngum Beach Resort

    10.0
    Exceptional
    Room comfort & quality
    Superior Bungalow
    Superior Bungalow
    ...
    • Room size: 58 m²/624 ft²
    • Lake view
    • 1 queen bed or 2 single be...
    Enter dates to see prices
    deluxe bungalow beachfront
    deluxe bungalow beachfront
    ...
    • Room size: 60 m²/646 ft²
    • Lake view
    • 1 queen bed or 2 single be...
    Enter dates to see prices
    Suite Bungalow
    Suite Bungalow
    ...
    • Room size: 90 m²/969 ft²
    • Lake view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Deluxe Double Room - Water Activity Package
    Deluxe Double Room - Water Activity Package
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    • 2 single beds or 1 queen b...
    Enter dates to see prices
    Suite - Outdoor Activity Package
    Suite - Outdoor Activity Package
    ...
    • Room size: 58 m²/624 ft²
    • Balcony/terrace
    Enter dates to see prices
    Suite - Water Activity Package
    Suite - Water Activity Package
    ...
    • Room size: 58 m²/624 ft²
    • Balcony/terrace
    Enter dates to see prices
    Superior Double Room - Outdoor Activity Package
    Superior Double Room - Outdoor Activity Package
    ...
    • Room size: 90 m²/969 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single be...
    Enter dates to see prices
    Deluxe Double Room - Outdoor Activity Package
    Deluxe Double Room - Outdoor Activity Package
    ...
    • Room size: 60 m²/646 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single be...
    Enter dates to see prices
    Suite Sala Bungalow
    Suite Sala Bungalow
    ...
    • Shower
    Enter dates to see prices
    Deluxe.
    Deluxe.
    ...
    • Shower
    Enter dates to see prices
    Have a question for Sanctuary Nam Ngum Beach Resort?

    What people love about Sanctuary Nam Ngum Beach Resort

    • 10.0
      Exceptional

      "Clean, friendly staff, and very nice surrounding"

      Eakarat

      |

      January 12, 2019

    • 9.2
      Exceptional

      "Away from the center of Vang Vieng, this is a really quiet and scenic place to be be."

      Savindri

      |

      December 29, 2018

    • 9.6
      Exceptional

      "Private pool was absolutely amazing!"

      hyun Y.

      |

      May 30, 2018

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    More about Sanctuary Nam Ngum Beach Resort

    More about Sanctuary Nam Ngum Beach Resort

    9.2
    Exceptional

    "The location is just perfect for a city/work getaway, peacef..."

    Ramona

    |

    November 1, 2018

    An overview

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    What they offer

    8.4
    Excellent

    "the resort were comfortable and breakfast also good."

    Sangin

    |

    August 30, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Reviews of Sanctuary Nam Ngum Beach Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (179)Booking.com Reviews (149)
    8.3
    /
    10
    Cleanliness8.7
    Facilities8.1
    Location7.7
    Room comfort and quality10.0
    Service8.5
    Value for money8.6
    All languages
    All guests (179)
    All room types

    Show reviews that mention 

    Showing 104 verified guest comments
    12345
    9.2
    Exceptional
    Martin from United Kingdom
    Family with teens
    Superior Bungalow
    Stayed 2 nights in March 2019

    A peaceful and tranquil getaway”

    The service and help from management and staff at this resort was outstanding, we were really made to feel welcome here. The location is perfect for a quiet escape from the more touristy places in Laos. The resort was quiet when we arrived and the management arranged transport and a pickup for us. Rooms had a great view over the lake, would recommend the cruise with bbq lunch on the island - very tranquil. Restaurant is very good, big servings, left full every time. There are free bicycles if you want to head into town for supplies and a free shuttle into Vang Vieng in the mornings. Would definitely stay here again.

    Reviewed March 17, 2019

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, It's also offers water activities for your enjoyment. We are pleased to hear that you appreciated our cooking. We are solicitous to bring you fresh and quality products. We propose a wide range to satisfy everybody’s taste, Westerners but also Asians We are enthusiastically forwarding your comment to our team, they will be enchanted to hear that you had a good time with us during your stay. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

    Show more
    Sanctuary Nam Ngum Beach Resort
    8.8
    Excellent
    Wong from Singapore
    Couple
    Superior Bungalow
    Stayed 4 nights in January 2019

    Great Resort to Relax ”

    We are city couple and wanted a get away for a few days. This is the right place I had chosen. The room is along the lake and scenery is great! Clean and tidy rooms. Surroundings is less car and less people, unlike the place I came from, Singapore. I had a great time in this resort. Relax and quiet. The only minus point is the food is not that fantastic. I will come again next time.

    Reviewed January 20, 2019

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

    Responded February 04, 2019
    Sanctuary Nam Ngum Beach Resort
    10.0
    Exceptional
    Joshua from Canada
    Couple
    Superior Bungalow
    Stayed 2 nights in December 2018

    My favourite in Laos ”

    My favourite hotel I stayed at in Laos. We booked at first for two nights and knew we would extend our stay once we saw the hotel. First note that this is not in the city, it’s about a 20 minute drive, we got the bus from Vientiane to drop us off on the way or the hotel offers shuttles from Vang Vieng. This is a place to go and just relax and unwind. The staff is super helpful and accommodating but not pushy with anything. There are activities you can book, boats to rent, and bikes to borrow or you can do what we did, just relax and enjoy the beautiful room and view. The hotel and well maintained and clean and comfortable. If you get chance book this hotel, I was so impressed and want to go back.

    Reviewed January 07, 2019

    Dear customers, We were delighted to be able to bring you entire satisfaction. It is a true the resort far away from Vang Vieng proximately 20 - 30 minutes. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort.that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We are pleased to hear that you appreciated our rooms and the facilities. Our rooms are very comfortable, ergonomic with a sober and modern design. We are enthusiastically forwarding your comment to our staff, they will be enchanted to hear that you had a good time with us! Hoping to welcome you again very soon, Best Regards,

    Responded February 02, 2019
    Sanctuary Nam Ngum Beach Resort
    8.0
    Excellent
    Camilla from Brazil
    Couple
    Suite Bungalow
    Stayed 2 nights in December 2018

    Great scape from the buzz of Vang Vieng for 2 days rest”

    The lake is actually a damp so it's not nice to swim but great to go on kaiking - though those could be free (are very expensive). The hotel is super nice for Lao average. Bathtub wouldn't fill up with hot water which was very annoying. Shower and bathroom are super nice though it doesn't have a "box" so it gets all wet but it dries quickly. The room is great though not with fancy details as you would expect on seeing website/price. Make sure you ask for a nicely located room - most of them are great just a few have balconies that can be seen very closely from the restaurant and pathwalk. Staff is great and helpful though can be confusing and slow when solving problems. It's all in USD not kips which makes it more expensive then anything else in Lao. Great price for wine by glass :) Good food!!!

    Reviewed January 06, 2019

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

    Responded January 26, 2019
    Sanctuary Nam Ngum Beach Resort
    10.0
    Exceptional
    Tomomi
    Couple
    Superior Bungalow
    Stayed 1 night in December 2018

    Amazing hidden gem ”

    We were so amazed and surprised to find this place when we came about the sunset time. It’s nothing like the photo they put on Agoda, just the way better in actual eye. Set in the artipelago of the Nam Ngum Reservoir, all the rooms look towards the water with large terrace. Bed is king size and so comfy, they have a large bathroom (sadly no bathtub). Room is not big but it does not matter in such a beautiful setting. We truly enjoyed jet-skiing in the reservoir... which is incredibly big and we were totally lost with joy between many islands!!

    Reviewed December 22, 2018

    Dear reviewer, On behalf of the entire Sanctuary Hotels and Resorts team we wanted to thank you for the glowing review you posted on us. We are delighted to hear that you appreciated the peaceful setting, as well as the services offered by Sanctuary Nam Ngum Beach Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We are pleased to hear that you appreciated our rooms and the facilities. Our rooms are very comfortable, ergonomic with a sober and modern design. Looking forward to welcoming you again very soon Best Regards,

    Responded February 02, 2019
    Sanctuary Nam Ngum Beach Resort
    8.8
    Excellent
    Seongmi from South Korea
    Couple
    Superior Bungalow
    Stayed 2 nights in November 2018

    Perfect to relax! ”

    It was the best stay in Laos. Hotel is little bit far from Vanveing but if your purpose is relaxing, just make reservation here. Moreover they have shuttle service to Vangvieng. Room was clean, staffs are kind with good English, breakfast not bad, and the view, it was just perfect. They always give us a good service about I asked. Someone said there are many mosquito but it doesn’t matter as they have spray. Just say to reception. Of course you can make a bus or mini ban reservation to Vientiane at the hotel.

    Reviewed November 13, 2018

    Dear Customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda, We were delighted to be able to bring you entire satisfaction. It is a true the resort far away from Vang Vieng proximately 25 minutes. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. Thank you for sharing information of services regarding our free shuttle from the Resort to Vang Vieng at 9am and picking up from Vang Vieng at 5pm, and also our guests could make the reservation of bus or mini van to Vientiane or Luang Prabang on site, We are enthusiastically forwarding your comment to our team, they will be enchanted to hear that you had a good time with us during your stay. We hope to have the pleasure of welcoming you once again

    Show more
    Sanctuary Nam Ngum Beach Resort
    8.4
    Excellent
    Sangin from South Korea
    Solo traveler
    Superior Bungalow
    Stayed 2 nights in August 2018

    Far from Bangbieng, but quiet and comfortable place”

    It was quite far from bangbieng main street (~30 minutes from minivan), so you can book a minivan from the resort, or use free shuttle at 9 am and 2 pm. But the resort were comfortable and breakfast also good. If you have an enough time, you can walk around Ngum river. 위치가 ㄱHJMang이지만 나름 가격대비 위생도 좋고 식사도 맛있고 편의시설 관리(수영장, 선셋의자)가 굉장히 잘 되어 있는 곳입니다. 여유롭게 방비엥을 투어하고 싶은 분들께는 적극추천, but 빠르게 2박3일 방비엥에 머무르실분들께는 비추!

    Reviewed August 30, 2018

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda page. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true the resort located is proximately 30 minutes by minivan and we offer free shuttle in the morning at 9 am and 5 pm. We opted for a calm and serene atmosphere as our aim was to offer our customers a place dedicated to relaxation: a sanctuary, haven of peace, allowing one to relax, whilst enjoying the beautiful view of the lake, the different water activities and swimming pool. We hope to welcome you again very soon, Best Regard,

    Responded September 22, 2018
    Sanctuary Nam Ngum Beach Resort
    9.6
    Exceptional
    hyun from South Korea
    Solo traveler
    Suite Bungalow
    Stayed 2 nights in May 2018

    Wonderful View and breathtaking place ”

    if you want to experience breathtaking view, I would highly recommend for this hotel. The hotel have distance with Vanavieng downtown, (around 25 -30mins via tuk tuk or Shuttle bus) but it's worth to stay in the hotel if you want have wonderful moment. Private pool was absolutely amazing!

    Reviewed May 30, 2018

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda, It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos.

    Responded June 30, 2018
    Sanctuary Nam Ngum Beach Resort
    9.6
    Exceptional
    Wichai from Thailand
    Couple
    Superior Bungalow
    Stayed 1 night in April 2018

    View from room is so nice”

    Free pick up from Vang Vieng in front of BCEL at 10 AM or 5 PM but you need to book your room and they will send the driver. Thanks for sending us to the petrol station to wait for the bus to Vientiane. We booked bus with the resort, same price with booking in Vang Vieng downtown.

    Reviewed May 02, 2018

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. It has made our day. We are pleased to hear that you appreciated the peaceful setting, as well as the services offered by Sanctuary Nam Ngum Beach Resort. As you have mentioned, we have free pick up from Vang Vieng in front of BCEL at 10 am or 5 pm, and we also wish to provide you the services as much as we can to have been able to bring you satisfaction. We hope to have the pleasure of welcoming you once again soon, Best Regard,

    Responded June 30, 2018
    Sanctuary Nam Ngum Beach Resort
    8.0
    Excellent
    Erik from Norway
    Couple
    Superior Bungalow
    Stayed 2 nights in March 2018

    nice place.”

    Very nice and quiet place, good for a romantic trip. So I can recommend this place. I would rate it 5 stars if it wasn't for one thing that ruined my day. After I tried jet ski they tried to scan me, they told me I had broken their jet ski in the front. I am a man who doesn't run away from thing if I do brake or something, then I would pay for everything. But this was an old damage and they try to make me pay for that damage. So my advice is to take photo of all before you rent it.....

    Reviewed March 05, 2018

    Dear customers, Thank you for having left a comment on Agoda on the Sanctuary Nam Ngum Beach Resort and for sharing your experience. The team and I are delighted to have been able to bring you satisfaction. Indeed, it is fundamental for us to satisfy our valued customers and we do our best to ensure a service worthy of your expectations. Given the inconvenience that you have experienced with an issue understanding. I personally will carefully take care of relaying the problem to the service concerned. I would like, on behalf of the whole team, to send you our sincere apologies for the inconvenience. Hoping to be able to welcome you once again, Sincerely,

    Responded March 12, 2018
    Sanctuary Nam Ngum Beach Resort
    10.0
    Exceptional
    Yuval from Israel
    Couple
    Superior Bungalow
    Stayed 2 nights in February 2018

    Perfect”

    We had a splendid time here. The lake is majestic, the room is comfortable and clean, with a spacious, pampering shower unit. The staff was welcoming, caring and helpful. The restaurant is decent - it was very (very) useful to have this option right outside - but it's easy and worthwhile using one of the other options - in town or in nearby resorts.

    Reviewed February 09, 2018

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos.

    Responded February 10, 2018
    Sanctuary Nam Ngum Beach Resort
    8.4
    Excellent
    Mark from Canada
    Solo traveler
    Superior Bungalow
    Stayed 1 night in April 2016

    Beautiful view from well equipped bungalows”

    We arrived at the resort shortly after their opening. Everything is brand new and shiny. The staff are excellent and helpful. There are several resorts in the area and this one is clearly the gold standard. The swimming pool in the lake is inviting and great to cool off in clean water. The food was of good quality and mostly available on demand. The facilities and equipment like kayaks and boats are available and reasonably priced. I was very content with my experience at Sanctuary Nam Ngum and will definitely be back.

    Reviewed August 08, 2016
    9.2
    Exceptional
    Bangon from Thailand
    Group
    Superior Bungalow
    Stayed 2 nights in October 2018

    Exceptional”

    a little bit far from town which is great.. Vangvieng became super busy from Korean tourist and Chinese which is ruin all image of Vangvieng. Quite disappointed but It was compensate by the hotel where very clam and beautiful view. Staff team super nice of service

    Reviewed October 18, 2018

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise and located is far from Vang Vieng proximately 25 KM, that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

    Responded October 29, 2018
    Sanctuary Nam Ngum Beach Resort
    10.0
    Exceptional
    Eakarat from Thailand
    Group
    Superior Bungalow
    Stayed 3 nights in April 2018

    Exceptional”

    Clean, friendly staff, and very nice surrounding

    Reviewed January 12, 2019

    Dear reviewer, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our friendly staff and great location, We hope to have the pleasure of welcoming you once again soon, Best regards,

    Responded January 26, 2019
    Sanctuary Nam Ngum Beach Resort
    9.2
    Exceptional
    Savindri from Sri Lanka
    Group
    Superior Bungalow
    Stayed 2 nights in December 2018

    Quiet”

    Away from the center of Vang Vieng, this is a really quiet and scenic place to be be. Loved it.

    Reviewed December 29, 2018

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. We do hope to welcome you again very soon. Best Regards,

    Responded January 26, 2019
    Sanctuary Nam Ngum Beach Resort
    8.8
    Excellent
    Cheng from China
    Couple
    Superior Bungalow
    Stayed 1 night in November 2018

    A true sanctuary right by the tranquil water .”

    Great place with few things missing . Hard to walk bare foot without being cut by gravel . No yoga space . N water jet n boating r pretty noisy .

    Reviewed November 28, 2018

    Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. Also thank you for sharing with us the issue concerning an issue gravel on the groud for walking. Be sure, that I will personally take care to relay it to the technical service concerned. We will do our best to resolve it as soon as possible. We would like, on behalf of the whole team, to present our sincere apologies for the inconvenience. Hoping to welcome you again very soon at the Sanctuary Namngum Beach resort. My team and I wish you all the best.

    Responded December 01, 2018
    Sanctuary Nam Ngum Beach Resort
    6.8
    Good
    Hau from Vietnam
    Solo traveler
    Superior Bungalow
    Stayed 1 night in April 2018

    this is for relax moment”

    the facility is not good, just a relax resort if you would like to hide away from the city

    Reviewed December 19, 2018

    Dear Customers, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our relaxing and peaceful resort. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

    Responded January 05, 2019
    Sanctuary Nam Ngum Beach Resort
    9.2
    Exceptional
    Ramona from Italy
    Family with young children
    Suite Bungalow
    Stayed 2 nights in October 2018

    Great getaway from Vientiane”

    The location is just perfect for a city/work getaway, peaceful and stunning. Small children need to be watched from falling in the lake, but the resort staff is very friendly and patient with kids.

    Reviewed November 01, 2018

    Dear guests, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our Location and friendly Staff, Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach, peaceful and swimming pool on the lake, also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best Regards,

    Responded November 17, 2018
    Sanctuary Nam Ngum Beach Resort
    8.8
    Excellent
    Trevin from United States
    Family with young children
    Superior Bungalow
    Stayed 2 nights in January 2018

    Definitely worth a visit. ”

    We had a good time here. The view is very nice and the rooms are fantastic. The food was good and the prices, while being much higher than in town were good for a resort. My only complaint is the same complaint I have basically everywhere in Laos, the staff leaves something to be desired. There must have been 3 employees for every one guest at the resort while we stayed there but they weren’t particularly attentive. We ate breakfast while being watched by six employees but no one ever filled our coffee. Not a huge deal but the resort has such potential. My other complaint was that on the first night an employee followed us out to our vehicle as we were leaving, to go explore the town,to tell us that we couldn’t go without paying our tab of $6.50. The hotel allows you to keep a tab for the length of your stay. We explained that we were coming back. Again, not a huge deal but very unnecessary. We had prepaid for two rooms for two nights so skipping out to save $6.50 absurd.

    Reviewed February 03, 2018

    Dear Customers, Thank you for having left a comment on our Agoda page and for sharing your experience. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you the best services possible. We are pleased to hear that you appreciated our rooms and the facilities as well as our cooking, Given the inconvenience you have experienced, I personally will take care of relaying the problem to the service concerned. We will do our best to resolve it as soon as possible. I would like, on behalf of the whole team, to send you our sincere apologies for the inconvenience. Looking forward to welcoming you again very soon Sincerely,

    Responded February 05, 2018
    Sanctuary Nam Ngum Beach Resort
    8.8
    Excellent
    Elijah from Laos
    Family with young children
    deluxe bungalow beachfront
    Stayed 1 night in January 2018

    Enjoyed a wonderful stay at the Sanctuary Resort”

    We thoroughly enjoyed our stay here! The rooms were comfortable and clean, the restaurant had a good selection of Western and Lao food, and there was fun selection of activities to enjoy including JetSki‘s and a floating pool on the edge of the reservoir. The only reason I did not give it a five star review on the location is that, if you do not have your own vehicle, it is a bit difficult to get the 20 km to Vang Vieng.

    Reviewed January 21, 2018

    Dear customers, Thank you for having left a comment on Agoda page for the Sanctuary Nam Ngum Beach Resort and for sharing your experience. The team and I are delighted to have been able to bring you satisfaction Indeed, it is fundamental for us to satisfy our valued customers and we do our best to ensure a service worthy of your expectations. It is true that the hotel is situated approximately 20km from Vang Vieng, away from the hustle and bustle. We opted for a calm and serene atmosphere as our aim was to offer our customers a place dedicated to relaxation: a sanctuary, haven of peace, allowing one to relax, whilst enjoying the beautiful view of the lake, the different water activities and swimming pool. However, we are pleased to hear that you appreciated our cooking. We are solicitous to bring you fresh and quality products. We propose a wide range to satisfy everybody’s taste, Westerners but also Asians. We are enthusiastically forwarding your comment to our hel

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    Sanctuary Nam Ngum Beach Resort
    |Excellent 8.3
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Tham Xang