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Exterior view, Sanctuary Nam Ngum Beach Resort in Vang Vieng
Superior Bungalow, Sanctuary Nam Ngum Beach Resort in Vang Vieng
a large body of water with boats on it, Sanctuary Nam Ngum Beach Resort in Vang Vieng
Lobby, Sanctuary Nam Ngum Beach Resort in Vang Vieng
Interior view, Sanctuary Nam Ngum Beach Resort in Vang Vieng
Swimming pool [outdoor], Sanctuary Nam Ngum Beach Resort in Vang Vieng
Swimming pool [outdoor], Sanctuary Nam Ngum Beach Resort in Vang Vieng

Removed from saved list

8.5

Excellent

246 reviews

246 reviews

View9
Housekeeping7
Swimming Pool4
See map
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Tham Xang 16.6 km
Green Discovery 17.9 km
Wat Kang 18.0 km
Nam Song River 18.5 km
Silver Cliff 18.7 km
Lusi And Pha Poak Caves 19.8 km
Kaeng Nyui Waterfall 19.9 km
Tham Phu Kham Cave and Blue Lagoon 20.8 km
Tham Nam (Water cave) 22.4 km
Tham Loup & Tham Hoi Caves 23.2 km
Nearby landmarks
Water Park 10.4 km
Pha Kongkhao 15.7 km
Pha Lao 15.8 km
Tham Chang Elephant Cave 16.6 km
Tham Xang 16.6 km
Tiger Cave 16.9 km
Pha Boua 17.4 km
Num Bor Keo Cave 17.5 km
Vang Vieng Public Bus Stop 17.6 km
Ponies of Vang Vieng 17.6 km

Sanctuary Nam Ngum Beach Resort

13 North, Ban Tha Heua, Vang Vieng, Laos, 1000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ban Tha Heua part of Vang Vieng, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Tham Phu Kham Cave and Blue Lagoon. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Front desk [24-hour]

Excellent room comfort & quality

Private beach

Free Wi-Fi in all rooms!

Sauna

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Swimming pool [outdoor]

Private beach

Beachfront

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Vang Vieng every 8 minutes on Agoda.com
Value for money8.6
Distance to city center25km
Location rating8.0
Nearest airportWattay International Airport (VTE)
Distance to airport89.1 km

Rooms available at Sanctuary Nam Ngum Beach Resort

Exceptional
Room comfort & quality

10

Deluxe Bungalow
...
  • Room size: 49 m²/527 ft²
  • Lake view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Family Bungalow
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Bungalow
...
  • Room size: 48 m²/517 ft²
  • Lake view
  • 1 queen bed or 2 single bed...
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Suite Bungalow
...
  • Room size: 74 m²/797 ft²
  • Lake view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Pool View
...
  • Room size: 49 m²/527 ft²
  • Pool view
Enter dates to see prices
Family Room, 2 Bedrooms(2 Queen Beds)
...
  • Room size: 116 m²/1249 ft²
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Family Room, 2 Bedrooms(4 Twin Beds)
...
  • Room size: 116 m²/1249 ft²
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Luxury Bungalow
...
  • Shower
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Deluxe.
...
  • Shower
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Superior.
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sanctuary Nam Ngum Beach Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sanctuary Nam Ngum Beach Resort?

A stay at Sanctuary Nam Ngum Beach Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Sanctuary Nam Ngum Beach Resort has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Vang Vieng with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Sanctuary Nam Ngum Beach Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Sanctuary Nam Ngum Beach Resort. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Sanctuary Nam Ngum Beach Resort?

Sanctuary Nam Ngum Beach Resort features an on-site restaurant for your dining convenience.

What is the smoking policy at Sanctuary Nam Ngum Beach Resort?

Sanctuary Nam Ngum Beach Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Sanctuary Nam Ngum Beach Resort?

Sanctuary Nam Ngum Beach Resort’s neighborhood is Ban Tha Heua which includes popular restaurants such as Chaleun.

See map

Explore the neighborhood

What people love about Sanctuary Nam Ngum Beach Resort

  • 9.2

    Exceptional
    Cleanliness

    "Ourroom was clean and the pool was cool!"

    Jinhee

    |

    August 28, 2019

  • 9.6

    Exceptional
    Staff 

    "A beautiful location, peaceful, staff are fabulous, the food is wonderful."

    Matthew

    |

    February 25, 2023

  • 9.2

    Exceptional
    Location

    "Beautiful location and close enough to Vang Vieng for a day-trip."

    Simon

    |

    January 1, 2021

Property ranking|Compared to 175 Vang Vieng properties
See all rankings
Room comfort score
10/10
Room size
63 sqm.
Cleanliness score
8.8/10
Couples review score
8.5/10
Better than
99
%
of Vang Vieng properties
Bigger than
97
%
of Vang Vieng properties
Better than
91
%
of Vang Vieng properties
Better than
86
%
of Vang Vieng properties
Overall rating:

8.5

Excellent
246 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.0
Read all reviews >
What travelers say they love:
The rooms are gorgeous, the view is stunning and the staff i...
Marie-Adele from France
Couple
More about Sanctuary Nam Ngum Beach Resort

More about Sanctuary Nam Ngum Beach Resort

Sanctuary Nam Ngum Beach Resort

With a wide range of services catered to both business and leisure travelers, Sanctuary Nam Ngum Beach Resort makes sure you get the best out of your stay.
The superior services and facilities offered at Sanctuary Nam Ngum Beach Resort will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Vang Vieng can be assisted with taxi, car hire and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sanctuary Nam Ngum Beach Resort. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Sanctuary Nam Ngum Beach Resort. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Sanctuary Nam Ngum Beach Resort offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Sanctuary Nam Ngum Beach Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
The resort even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Sanctuary Nam Ngum Beach Resort promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. Stay wet and wild with fun family water activities like non-motorized water sports and motorized water sports. You won't need to go far to play some water sports, with the convenience of watersports equipment rentals, boats and canoes provided.


Reasons to stay here

Verified reviews for this resort's food and dining options score it better than 97% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 90% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

5 mentions

Swimming Pool

4 mentions

Food & Dining

2 mentions

Breakfast

2 mentions

Languages spoken
  • English
  • Dutch
  • French
  • German
  • Lao
  • Thai
Kitchen
  • Snack bar
Outdoor
  • Beachfront
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Canoeing
  • Fishing
  • Game room
  • Garden
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water
  • Free instant coffee
  • Ground floor available
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

13 North, Ban Tha Heua, Vang Vieng, Laos, 1000
Very good
Location

8

Airports
  • Wattay International Airport (VTE)
    89.1 km
  • Xieng Khouang Airport (XKH)
    101.4 km
Public transportation
  • Vang Vieng Public Bus Stop
    17.6 km
  • Vang Vieng Bus Terminal
    19.8 km
Hospital or clinic
  • Provincial Hospital
    17.8 km

What's nearby

Popular landmarks
  • Tham Xang
    16.6 km
  • Green Discovery
    17.9 km
  • Wat Kang
    18.0 km
  • Nam Song River
    18.5 km
  • Silver Cliff
    18.7 km
  • Lusi And Pha Poak Caves
    19.8 km
  • Kaeng Nyui Waterfall
    19.9 km
  • Tham Phu Kham Cave and Blue Lagoon
    20.8 km
  • Tham Nam (Water cave)
    22.4 km
  • Tham Loup & Tham Hoi Caves
    23.2 km
Nearby landmarks
  • Water Park
    10.4 km
  • Pha Kongkhao
    15.7 km
  • Pha Lao
    15.8 km
  • Tham Chang Elephant Cave
    16.6 km
  • Tham Xang
    16.6 km
  • Tiger Cave
    16.9 km
  • Pha Boua
    17.4 km
  • Num Bor Keo Cave
    17.5 km
  • Vang Vieng Public Bus Stop
    17.6 km
  • Ponies of Vang Vieng
    17.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property can be reached by road from Vientiane (120 km) or Vang Vieng (25km) via public or private transport. All mini buses drive via Tha Heua village and drop off can happen upon request. For further queries, please contact the property directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until22:00
  • Check-out from06:00
  • Check-out until12:00
  • Reception open until22:00
Getting around
  • Distance from city center25km
Extras
  • Breakfast charge (unless included in room price)10 USD
The property
  • Number of restaurants1
  • Number of rooms 23
  • Year property opened2016

Property announcements

The property has special offers for guests who booked the package rooms:
Package 1 : Room + Breakfast + Water Activities
Package 2 : Room + Breakfast + Land Activities
Please contact the property for further details.

Reviews of Sanctuary Nam Ngum Beach Resort from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.3
Location8.0
Room comfort and quality10.0
Service8.7
Value for money8.6
High score for Vang Vieng
Rating
9+ Exceptional (63)
8-9 Excellent (27)
7-8 Very Good (21)
6-7 Good (8)
<6 Below Expectation (20)
Time of the year
Mar - May (26)
Jun - Aug (25)
Sep - Nov (31)
Dec - Feb (57)

Show reviews that mention 

Showing 139 verified guest comments
12345
10.0
Exceptional
Joshua from Canada
Couple
Superior Bungalow
Stayed 2 nights in December 2018

My favourite in Laos ”

My favourite hotel I stayed at in Laos. We booked at first for two nights and knew we would extend our stay once we saw the hotel. First note that this is not in the city, it’s about a 20 minute drive, we got the bus from Vientiane to drop us off on the way or the hotel offers shuttles from Vang Vieng. This is a place to go and just relax and unwind. The staff is super helpful and accommodating but not pushy with anything. There are activities you can book, boats to rent, and bikes to borrow or you can do what we did, just relax and enjoy the beautiful room and view. The hotel and well maintained and clean and comfortable. If you get chance book this hotel, I was so impressed and want to go back.

Reviewed January 07, 2019

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Dear customers, We were delighted to be able to bring you entire satisfaction. It is a true the resort far away from Vang Vieng proximately 20 - 30 minutes. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort.that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We are pleased to hear that you appreciated our rooms and the facilities. Our rooms are very comfortable, ergonomic with a sober and modern design. We are enthusiastically forwarding your comment to our staff, they will be enchanted to hear that you had a good time with us! Hoping to welcome you again very soon, Best Regards,

Responded February 02, 2019
Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
marsha from United States
Couple
Superior Bungalow
Stayed 2 nights in March 2020

AMAAAAAZING”

This is the 2nd time I have been here. Made a point to go out of my way to come back. The staff goes above and beyond to make your stay the best possible. The pool is one of a kind and can't be ripped. The location, lake, scenery is second to none. The rooms are SUPER nice and comfortable. The patio overlooks the lake, pool, and sunset. 100% YESSSSS!!!!!

Reviewed March 03, 2020

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Dear Marsha, We thank you very much for the interest you have in our hotel, and the nice review you left. All your sentiments go straight to our hearts. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. Thank you again for choosing us for your stop at our hotel and we are looking forward to welcoming

Responded April 09, 2020
Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
Rony from Laos
Solo traveler
Superior Bungalow
Stayed 1 night in September 2019

what an excellent place and extraordinary services”

Already missed this resort just after I left and went to the airport. For me, the resort is right in the middle of my company's bus trip from the worksite and Vientiane that makes it more convenient. Other than that, the place is nice and peaceful added with a very creative set of a swimming pool. The staffs are also friendly and very helpful even they need to go the market to find you bait for fishing. Extraordinary services.

Reviewed September 30, 2019

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Dear Rony, On behalf of the entire Sanctuary Hotels and Resorts team, we would like to thank you for your kind comment. We are delighted to have been able to bring you complete satisfaction. Indeed, your satisfaction is ours too, we do our best to provide you with the best possible services. We are pleased to hear that you enjoyed the environment and the services offered by our hotel. Your positive message has been shared with our entire team! Thank you again for choosing us for your stopoverat our hotel and we hope to see you again soon, the entire Sanctuary Hotels and Resorts team wishes you a pleasant day. Best regards, Sanctuary Hotels & Resorts Team.

Responded October 03, 2019
Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
Tom from United States
Family with young children
Superior Bungalow
Stayed 1 night in January 2020

Fun Resort”

Came here with my daughter's family which included small grand kids. They loved the nice, clean pool and paddle boarding on the lake. The staff was great, very friendly and helpful. We enjoyed a couple meals at the restaurant.

Reviewed January 16, 2020

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Dear Tom, We thank you very much for the interest you have in our hotel, and the nice review you left. All your sentiments go straight to our hearts. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. Thank you again for choosing us for your stop at our hotel and we are looking forward to welcoming you again.

Responded January 23, 2020
Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
Valentin from Thailand
Solo traveler
Superior Bungalow
Stayed 1 night in November 2019

Amazing resort in the middle of no where”

Everything was exceptional. The staff went above and beyond to make the stay enjoyable. Alex, the hotel manager, was super helpful and I could not recommend a better place in this area. This is the place to be if you want a peaceful stay around Vang Vieng area

Reviewed November 08, 2019

See room deals

Dear Valentin, On behalf of the entire Sanctuary Hotels and Resorts team, we would like to thank you for your kind comment. We are delighted to have been able to bring you complete satisfaction. Indeed, your satisfaction is ours too, we do our best to provide you with the best possible services. We are pleased to hear that you enjoyed the environment and the services offered by our hotel. Your positive message has been shared with our entire team! Thank you again for choosing us for your stop-over at our hotel and we hope to see you again soon, the entire Sanctuary Hotels and Resorts team wishes you a pleasant day.

Responded December 12, 2019
Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
Marie-Adele from France
Couple
Superior Bungalow
Stayed 1 night in January 2020

Loved it!”

It wasn't our first stay at the resort, and definitely won't be our last. The rooms are gorgeous, the view is stunning and the staff is great. It's the perfect weekend gateway from Vientiane.

Reviewed January 21, 2020

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Sabaidee, Dear Marie-Adele, The whole team of Sanctuary Hotel joins me in thanking you selecting our hotel as the destination of your holidays and for taking the time to review us. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. We appreciate your comments and suggestions, the issues you raised are under improvements and we continuously strive in providing the best service to our clients.

Responded January 23, 2020
Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
andrew from Laos
Family with teens
Family Bungalow
Stayed 1 night in August 2020

Simple but beautiful”

Peaceful, relaxing, friendly staffs & nice amenities, thanks to Tui and especially the GM Alex for his prompt follow up and hospitality.

Reviewed August 17, 2020

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Dear andrew, On behalf of the entire Sanctuary Hotels and Resorts team, we wanted to thank you for your comment posted on our page. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our guests, and we ensure to meet your expectations at the highest quality of services. We are pleased that you have appreciated the time here with us. Thank you again for choosing us for your stopover, we hope to have the pleasure of welcoming you again soon.

Responded October 31, 2022
Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
Chhavilal from Laos
Family with young children
Deluxe Bungalow
Stayed 1 night in December 2019

Exceptional”

Nice place to visit , specially if you are looking for spending some quality time with your family.

Reviewed January 06, 2020

See room deals

Dear Chhavilal, On behalf of the entire Sanctuary team, we would like to thank you for the nice comment you posted : it has made our day. We are happy to hear that you have been satisfied with your stay. Thank you for choosing us for your stopover and we hope to see you soon!

Responded January 06, 2020
Sanctuary Nam Ngum Beach Resort
9.2
Exceptional
Martin from United Kingdom
Family with teens
Superior Bungalow
Stayed 2 nights in March 2019

A peaceful and tranquil getaway”

The service and help from management and staff at this resort was outstanding, we were really made to feel welcome here. The location is perfect for a quiet escape from the more touristy places in Laos. The resort was quiet when we arrived and the management arranged transport and a pickup for us. Rooms had a great view over the lake, would recommend the cruise with bbq lunch on the island - very tranquil. Restaurant is very good, big servings, left full every time. There are free bicycles if you want to head into town for supplies and a free shuttle into Vang Vieng in the mornings. Would definitely stay here again.

Reviewed March 17, 2019

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Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, It's also offers water activities for your enjoyment. We are pleased to hear that you appreciated our cooking. We are solicitous to bring you fresh and quality products. We propose a wide range to satisfy everybody’s taste, Westerners but also Asians We are enthusiastically forwarding your comment to our team, they will be enchanted to hear that you had a good time with us during your stay. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

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Sanctuary Nam Ngum Beach Resort
10.0
Exceptional
Eakarat from Thailand
Group
Superior Bungalow
Stayed 3 nights in April 2018

Exceptional”

Clean, friendly staff, and very nice surrounding

Reviewed January 12, 2019

See room deals

Dear reviewer, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our friendly staff and great location, We hope to have the pleasure of welcoming you once again soon, Best regards,

Responded January 26, 2019
Sanctuary Nam Ngum Beach Resort
9.2
Exceptional
Jinhee from South Korea
Couple
Superior Bungalow
Stayed 1 night in August 2019

Nice resort”

Staffs are nice. I and my bf so much enjoyed time here. Ourroom was clean and the pool was cool! Everything was perfect❤️

Reviewed August 28, 2019

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Dear Jinhee, On behalf of the entire Sanctuary Pakbeng Lodge team, we would like to thank you for the nice comment you posted on our Tripadvisor page: it has made our day. We are happy to hear that you have been satisfied with your stay. Thank you for choosing us for your stopover in Pakbeng and we hope to see you soon!

Responded October 03, 2019
Sanctuary Nam Ngum Beach Resort
8.8
Excellent
Sammy from Thailand
Solo traveler
Deluxe Bungalow
Stayed 7 nights in May 2019

Romantic setting ”

This was a 5* facility but it being the low season, the lake was very low and there were only a couple of guests. Being alone, I felt very isolated. There were only a couple of shuttles into town so if I wanted to stay in town & have dinner l, it would have cost me $20 one way for a driver to come pick me up. 30 minutes outside of town felt too far for me. The place though is impeccable, the staff is incredible especially Duke, the general manager l. He went out of his way for me time and again & they are lucky to have him.

Reviewed June 04, 2019

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Sabaidee, Dear , The whole team of Sanctuary Hotel joins me in thanking you selecting our hotel as the destination of your holidays and for taking the time to review us. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. We appreciate your comments and suggestions, the issues you raised are under improvements and we continuously strive in providing the best service to our clients. We hope to welcome you again soon at our facility to show us our improvements.

Responded October 03, 2019
Sanctuary Nam Ngum Beach Resort
8.8
Excellent
Wong from Singapore
Couple
Superior Bungalow
Stayed 4 nights in January 2019

Great Resort to Relax ”

We are city couple and wanted a get away for a few days. This is the right place I had chosen. The room is along the lake and scenery is great! Clean and tidy rooms. Surroundings is less car and less people, unlike the place I came from, Singapore. I had a great time in this resort. Relax and quiet. The only minus point is the food is not that fantastic. I will come again next time.

Reviewed January 20, 2019

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Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

Responded February 04, 2019
Sanctuary Nam Ngum Beach Resort
9.2
Exceptional
Simon from United Kingdom
Family with young children
Suite Bungalow
Stayed 3 nights in December 2020

Well recommended ”

Lovely resort. Very quiet. Beautiful location and close enough to Vang Vieng for a day-trip. Will be going back when we can!

Reviewed January 01, 2021

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Dear Simon, We thank you very much for the interest you have in our hotel, and the nice review you left. All your sentiments go straight to our hearts. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. Thank you again for choosing us for your stop at our hotel and we are looking forward to welcoming you again.

Responded October 31, 2022
Sanctuary Nam Ngum Beach Resort
8.8
Excellent
Christoph from Laos
Couple
Superior Bungalow
Stayed 4 nights in November 2021

Sweet Getaway”

If you look for a sweet getaway this place has it all, the staff is very much paying attention, breakfast at your terrace and dinner as well or at the restaurant, activities or just relaxing with a great view!

Reviewed November 11, 2021

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Dear Christoph, On behalf of the entire Sanctuary team, we would like to thank you for the nice comment you posted : it has made our day. We are happy to hear that you have been satisfied with your stay. Thank you for choosing us for your stopover and we hope to see you soon! Best regards Sanctuary Nam Ngum

Responded October 31, 2022
Sanctuary Nam Ngum Beach Resort
8.0
Excellent
Camilla from Brazil
Couple
Suite Bungalow
Stayed 2 nights in December 2018

Great scape from the buzz of Vang Vieng for 2 days rest”

The lake is actually a damp so it's not nice to swim but great to go on kaiking - though those could be free (are very expensive). The hotel is super nice for Lao average. Bathtub wouldn't fill up with hot water which was very annoying. Shower and bathroom are super nice though it doesn't have a "box" so it gets all wet but it dries quickly. The room is great though not with fancy details as you would expect on seeing website/price. Make sure you ask for a nicely located room - most of them are great just a few have balconies that can be seen very closely from the restaurant and pathwalk. Staff is great and helpful though can be confusing and slow when solving problems. It's all in USD not kips which makes it more expensive then anything else in Lao. Great price for wine by glass :) Good food!!!

Reviewed January 06, 2019

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Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts, we wanted to thank you for the kind comment that you left on Agoda. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam Ngum Resort. It is a true paradise that offers both relaxing times with its sandy beach and swimming pool on the lake, but also offers water activities for your enjoyment. We do hope to welcome you again very soon. Meanwhile, Sanctuary hotels and resorts and I wish you a pleasant stay in Laos. Best regards,

Responded January 26, 2019
Sanctuary Nam Ngum Beach Resort
8.8
Excellent
jeroen from Netherlands
Couple
Superior Bungalow
Stayed 2 nights in February 2019

Good value for the money ”

Very friendly staff.

Reviewed February 14, 2019

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Dear reviewer, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our friendly staffs. Thank you for your lovely comments on our helpful staffs. Your positive message have been shared with our team. Looking forward to welcoming you again very soon Best Regards,

Responded February 23, 2019
Sanctuary Nam Ngum Beach Resort
7.6
Very good
Santiago
Couple
Superior Bungalow
Stayed 1 night in June 2019

Decent stay with an inconvenient location”

The reception staff and manager were very friendly and helpful. The location gives you a nice view, but there isn't much of anything nearby. It feels entirely isolated from Laos, which isn't great if you're trying to explore Vang Vieng. I'd say this is a good place if you're looking for a quiet, relaxed stay. The restaurant left a lot to be desired -- the staff was unenthused, the food wasn't worth its price (which is bad when it's your only option), the entirely outdoor setting makes you easy prey for mosquitoes the whole time you're sitting, and the cats that beg for your food during dinner is offputting. The resort also had a very surreal feeling, since we were the ONLY guests in the entire resort (at least we didn't see anyone else during the days+night that we were there) Overall it was an OK stay.

Reviewed June 22, 2019

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Sabaidee, Dear Santiago, The whole team of Sanctuary Hotel joins me in thanking you selecting our hotel as the destination of your holidays and for taking the time to review us. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our kind customers and we put all means to meet your expectations. We appreciate your comments and suggestions, the issues you raised are under improvements and we continuously strive in providing the best service to our clients.

Responded October 03, 2019
Sanctuary Nam Ngum Beach Resort
7.2
Very good
Takumi from Japan
Group
Family Bungalow
Stayed 1 night in October 2020

Silent and easy to stay ”

Sanctuary NamNgum was good place to enjoy water activity( kayaking, swimming small pool, )and stay silent bungalow. Hotel food was ok but not amazing . Grilled Fish was fresh and delicious . Garden was so nice but not that much big, then not enough for running. Hotel room was clean but unfortunately my room had garbage People had stayed before. I will recommend here if you need silence with small water activity and friendly food.

Reviewed October 05, 2020

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Dear Takumi, On behalf of the entire Sanctuary Hotels and Resorts team, we wanted to thank you for your comment posted on our page. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our guests, and we ensure to meet your expectations at the highest quality of services. We are pleased that you have appreciated the time here with us. Thank you again for choosing us for your stopover, we hope to have the pleasure of welcoming you again soon.

Responded October 31, 2022
Sanctuary Nam Ngum Beach Resort
6.8
Good
Litthidet from Laos
Family with young children
Superior Bungalow
Stayed 1 night in May 2019

Nice and Quiet place”

the hotel is nice and very quiet place. it will be good for those who really looking a good place to rest. but if you are looking for something fancy or red light then you should move a head to Vangvieng. the staff in the hotel is very helpful

Reviewed May 23, 2019

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Dear Litthidet, On behalf of the entire Sanctuary Nam Ngum Beach resort team, we would like to thank you for the nice comment you posted on our page: it has made our day. We are happy to hear that you have been satisfied with your stay. Thank you for choosing us for your stopover in Nam Ngum and we hope to see you soon! Best regards

Responded October 31, 2022
Sanctuary Nam Ngum Beach Resort
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