Sanctuary Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove
Removed from saved list

9.6

Exceptional

23 reviews

23 reviews

View2
Housekeeping2
Children's activities1

Thanks Gerhard Jr and family for a wonderful stay.

Karen
- Feb 16, 2021
See map

9.8

Exceptional

Location rating score

Exceptional location - 150 meters to the beach
Parking
FREE
Popular landmarks
Gallo DairyLand 19.5 km
Cairns Botanic Gardens 19.9 km
Muddy's Playground 22.2 km
Cairns Aquarium 22.6 km
Michaelmas Cay 22.8 km
Esplanade Boardwalk 22.8 km
Cairns Esplanade Lagoon 22.9 km
Night Markets 22.9 km
Green Island 23.2 km
The Reef Hotel Casino 23.3 km
Nearby landmarks
Palm Cove Caravan Park & Campground 120 m
Pandanus Gallery 200 m
Goldfinch Park 220 m
Annie's Ladies Boutique 290 m
Raa & The Temple 350 m
Palm Cove Jetty Lookout 380 m
Buchan Point 440 m
Palm Cove Country Club 490 m
Golf & Sports Centre 540 m
Hotelpool 580 m
Entire apartment
Free Wi-Fi

Sanctuary Palm Cove

Palm Cove, Cairns, Australia - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • 150 meters to the beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cairns every 22 minutes on Agoda.com
Value for money9.4
Distance to city center25 Km
Location rating9.8
Nearest airportCairns Airport (CNS)
Distance to airport17.4 km

Rooms available at Sanctuary Palm Cove

Exceptional
Room comfort & quality

10

2 Bedroom Apartment
...
  • Room size: 160 m²/1722 ft²
  • Lagoon view
  • 2 single beds and 1 king be...
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3 Bedroom Apartment
...
  • Room size: 176 m²/1894 ft²
  • Lagoon view
  • 2 king beds and 2 single be...
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1 Bedroom Apartment
...
  • Room size: 140 m²/1507 ft²
  • Lagoon view
  • 1 king bed
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Apartment with Terrace
...
  • Room size: 59 m²/635 ft²
  • Balcony/terrace
  • 1 queen bed
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Terrace
...
  • Room size: 30 m²/323 ft²
  • Lagoon view
  • 1 queen bed
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One Bedroom Private Retreat
...
  • Room size: 75 m²/807 ft²
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Villa 2 Bedrooms
...
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    Villa
    ...
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      Studio
      ...
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        APARTMENT 3 BEDS SEPARATE ROOMS
        ...
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          Frequently asked questions

          Does Sanctuary Palm Cove have a hot tub?

          A hot tub is one of the facilities available at Sanctuary Palm Cove.

          What time is check-in and check-out at Sanctuary Palm Cove?

          Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Sanctuary Palm Cove?

          Sanctuary Palm Cove is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 23 AUD. Just use the "Let us know what you need" section of the booking page to let the apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sanctuary Palm Cove has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Cairns with private transportation, the apartment can arrange both taxis or car rental.

          What is the smoking policy at Sanctuary Palm Cove?

          Sanctuary Palm Cove does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby Sanctuary Palm Cove?

          Sanctuary Palm Cove’s neighborhood is Palm Cove which includes popular restaurants such as Beach Almond Beach House, OMG Palm Cove Cafe and The Surf Club Palm Cove.

          What popular shopping places are close to Sanctuary Palm Cove?

          Shopping options in Sanctuary Palm Cove’s Palm Cove neighborhood include Pandanus Gallery, Annie's Ladies Boutique and Raa & The Temple.

          What are popular attractions near Sanctuary Palm Cove?

          Sanctuary Palm Cove’s location in the Palm Cove neighborhood makes it close to famous attractions including Goldfinch Park, Tom McDonald Park and Cairns Night Zoo.

          What popular beaches are close to Sanctuary Palm Cove?

          Sanctuary Palm Cove’s Palm Cove neighborhood also includes Ellis Beach.

          What popular natural sightseeing spots are close to Sanctuary Palm Cove?

          Sanctuary Palm Cove’s nearby natural sights include Palm Cove Caravan Park & Campground, Buchan Point and Freecamp located in the same Palm Cove area.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Sanctuary Palm Cove

          • 10

            Exceptional

            "Thanks Gerhard Jr and family for a wonderful stay."

            Karen

            |

            February 16, 2021

          • 10

            Exceptional

            "The staff were so lovely and accommodating to our every need, and the property was a stone's throw from the busy Esplanade."

            Karen

            |

            February 16, 2021

          • 10

            Exceptional

            "A true rainforest experience which felt like we were well and truly away from the rat race for a few days."

            Karen

            |

            February 16, 2021

          Property ranking|Compared to 384 Cairns properties
          See all rankings
          Location score
          9.8/10
          Service score
          9.7/10
          Room comfort score
          10/10
          Value for money score
          9.4/10
          Better than
          99
          %
          of Cairns properties
          Better than
          99
          %
          of Cairns properties
          Better than
          99
          %
          of Cairns properties
          Better than
          98
          %
          of Cairns properties
          Overall rating:

          9.6

          Exceptional
          23 reviews
          Cleanliness
          9.6
          Facilities
          9.8
          Location
          9.8
          Read all reviews >
          What travelers say they love:
          Second time I’ve stayed here, just as great as the first tim...
          Alicia from Australia
          Couple
          More about Sanctuary Palm Cove

          More about Sanctuary Palm Cove

          Spacious apartments adorn the interior of this popular and picturesque location on the coast of Queensland. Considered by frequent visitors to be the best available in Palm Cove, the staff at this prime location have been working hard to maintain the air of excellence that the establishment is renowned for. Guests will be pleased to know that a plethora of world-class dining and shopping venues are located just a short stroll down the street, and golf enthusiasts will be pleased to find that the Paradise Palms Country Club is just a short drive away. Luxury at its finest, the Sanctuary Palm Cove will deliver a tranquil vacation that will not soon be forgotten.

          Show less
          Amenities and facilities
          Exceptional
          Facilities

          9.8

          Most talked about facilities

          Swimming Pool

          1 mention

          Beach

          1 mention

          Languages spoken

          • English
          • French
          • Spanish

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Canoeing
          • Diving
          • Fishing
          • Game room
          • Garden
          • Hiking
          • Horseback riding
          • Hot tub
          • Snorkeling
          • Spa
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          • Tennis court
          • Ticket services
          • Tours
          • Water park
          • Wind surfing

          Cleanliness and safety

          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Hand sanitizer
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • BBQ facilities
          • Grocery delivery
          • Kitchen
          • Restaurants
          • Vending machine

          Services and conveniences

          • Concierge
          • Contactless check-in/out
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Laundry service
          • Luggage storage
          • Postal service
          • Safety deposit boxes
          • Salon
          • Smoke-free property
          • Smoking area

          For the kids

          • Babysitting service
          • Family room
          • Swimming pool [kids]

          Land sports

          • Golf course (within 3 km)

          Access

          • Buzzer/wireless intercom
          • Check-in/out [express]
          • Check-in/out [private]
          • Check-in [24-hour]
          • Front desk [24-hour]
          • Pets allowed

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          • Rental car
          • Shuttle service
          • Taxi service

          Available in all rooms

          • Air conditioning
          • Alarm clock
          • Balcony/terrace
          • Clothes dryer
          • Coffee/tea maker
          • Dishwasher
          • DVD/CD player
          • Fan
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Internet access – wireless
          • Ironing facilities
          • Kitchenette
          • Kitchenware
          • Laptop safe box
          • Microwave
          • Non-smoking
          • Refrigerator
          • Seating area
          • Separate dining area
          • Shower
          • Telephone
          • Toiletries
          • TV [flat screen]
          • Washing machine
          • Wi-Fi [free]
          Location
          6 Cedar Road, Palm Cove, Cairns, Australia, 4879
          Exceptional
          Location

          9.8

          Airports

          • Cairns Airport (CNS)
            17.4 km
          • Chillagoe Airport (LLG)
            129.2 km

          Public transportation

          • Kuranda
            9.2 km
          • Freshwater
            16.1 km

          Hospital or clinic

          • Palm Cove Health
            930 m

          Convenience store

          • 7 Eleven
            280 m
          What's nearby

          Popular landmarks

          • Gallo DairyLand
            19.5 km
          • Cairns Botanic Gardens
            19.9 km
          • Muddy's Playground
            22.2 km
          • Cairns Aquarium
            22.6 km
          • Michaelmas Cay
            22.8 km
          • Esplanade Boardwalk
            22.8 km
          • Cairns Esplanade Lagoon
            22.9 km
          • Night Markets
            22.9 km
          • Green Island
            23.2 km
          • The Reef Hotel Casino
            23.3 km

          Nearby landmarks

          • Palm Cove Caravan Park & Campground
            120 m
          • Pandanus Gallery
            200 m
          • Goldfinch Park
            220 m
          • Annie's Ladies Boutique
            290 m
          • Raa & The Temple
            350 m
          • Palm Cove Jetty Lookout
            380 m
          • Buchan Point
            440 m
          • Palm Cove Country Club
            490 m
          • Golf & Sports Centre
            540 m
          • Hotelpool
            580 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-12 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Guests arriving after 06:00 PM are requested to contact the property directly at least 24 hour(s) prior to arrival.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until10:00
          • Reception open until18:00

          Getting around

          • Airport transfer fee23 AUD
          • Distance from city center25 Km
          • Travel time to airport (minutes)25

          The property

          • Non-smoking rooms/floorsYes
          • Number of floors4
          • Number of rooms 20
          • Room voltage240
          • Year property opened2003
          • Most recent renovation2012

          Reviews of Sanctuary Palm Cove from real guests

          Provided by verified guests of Agoda
          9.6
          /
          10
          Exceptional
          Cleanliness9.6
          Facilities9.8
          Location9.8
          Room comfort and quality10.0
          Service9.7
          Value for money9.4
          High score for Cairns
          Rating
          9+ Exceptional (14)
          8-9 Excellent (3)
          7-8 Very Good (1)
          6-7 Good (0)
          <6 Below Expectation (0)
          Time of the year
          Mar - May (1)
          Jun - Aug (5)
          Sep - Nov (3)
          Dec - Feb (9)
          Don't miss out!Users are booking a place in Cairns every 22 minutes on Agoda.com
          All guests (23)
          All room types
          All languages

          Show reviews that mention 

          Showing 18 verified guest comments
          10.0
          Exceptional
          Karen from Australia
          Couple
          1 Bedroom Apartment
          Stayed 4 nights in February 2021

          The Sanctuary is a true Sanctuary ”

          We absolutely loved our stay at the Sanctuary - the apartment was huge and we loved how it sat amongst the trees and the living area bi-fold doors opened fully onto the balcony. The staff were so lovely and accommodating to our every need, and the property was a stone's throw from the busy Esplanade. A true rainforest experience which felt like we were well and truly away from the rat race for a few days. Thanks Gerhard Jr and family for a wonderful stay.

          Reviewed February 16, 2021

          See room deals

          10.0
          Exceptional
          Tony from Australia
          Family with teens
          2 Bedroom Apartment
          Stayed 3 nights in January 2021

          What a wonderful place!”

          We stayed three nights in a two bedroom apartment. The apt was huge with views from the wrap around balconies highlighting the wonderful gardens and pond. The kitchen, dining, lounge are is excellent. The pool is large and the location close to all amenities. Highly recommended.

          Reviewed January 10, 2021

          See room deals

          10.0
          Exceptional
          Jenny from Australia
          Family with young children
          2 Bedroom Apartment
          Stayed 7 nights in December 2020

          Exceptional”

          Great location, with a large apartment that was very suitable for young family

          Reviewed January 05, 2021

          See room deals

          10.0
          Exceptional
          Alicia from Australia
          Couple
          1 Bedroom Apartment
          Stayed 4 nights in August 2020

          Exceptional”

          Second time I’ve stayed here, just as great as the first time

          Reviewed August 06, 2020

          See room deals

          10.0
          Exceptional
          Craig from Australia
          Family with young children
          2 Bedroom Apartment
          Stayed 3 nights in July 2020

          The team could not have done more for us. They reached out and were very engaged ”

          Facilities were beautiful, the location is amazing, it's quiet but right there a short walk from everything you could want. We will be bringing the whole family back here

          Reviewed July 06, 2020

          See room deals

          10.0
          Exceptional
          Deborah from United States
          Couple
          1 Bedroom Apartment
          Stayed 4 nights in October 2019

          Excellent location, comfortable stay”

          We stayed in a spacious 1 br condo for four nights. The sense of privacy in a kind of paradise was superb. Crazy bird noises at all hours. Beautiful pond just inside the entrance to the complex. Lovely large outdoor pool. The condo itself was well equipped, pleasantly decorated, with plentiful balcony space. Proximity to beach and its restaurants and shops was wonderful. We had excursions each day so we didn’t actually stay in the place much aside from sleeping (comfortable bed, by the way); we wished we could have stayed longer and enjoyed the property itself a bit more.

          Reviewed October 23, 2019

          See room deals

          10.0
          Exceptional
          Brian from Australia
          Couple
          1 Bedroom Apartment
          Stayed 10 nights in July 2019

          Brian from Western Australia.”

          This property well exceeded our expectations. The facilities, furnishing and spaciousness are outstanding. The grounds are a delight and the staff were fantasticl from Reception to Housekeeping. We could happily have taken up residence permanently! The location was excellent, just a short stroll to the beach and round the corner to the Irish Pub and Coffee Haven for wonderful coffee and 6 star views. We would have no hesitation in choosing Sanctuary Palm Cove again.

          Reviewed July 31, 2019

          See room deals

          10.0
          Exceptional
          Artur from Australia
          Group
          2 Bedroom Apartment
          Stayed 8 nights in January 2019

          Stunning, perfect location”

          Amazing place to stay at, minute walk from the beach and restaurants, beautiful surrounding gardens, with a pond - water feature. Large pool with a deep end, very nice for morning or evening swims. We stayed at 2 bedroom apartment and it was very spacious, with a large living area, 2 bathrooms and 3 balconies, more then enough for 3 people. We couldn’t fault it. I can recommend Sanctuary to anyone who likes comfortable, spacious quiet places where you can unwind and relax after full day of activities

          Reviewed January 28, 2019

          See room deals

          10.0
          Exceptional
          Dean from Australia
          Family with young children
          2 Bedroom Apartment
          Stayed 7 nights in January 2019

          Fantastic property perfectly located at the northern end of Palm Cove. ”

          Huge apartment with large indoor and outdoor areas surrounded by magnificent gardens providing privacy . Felt like we were in a tropical rainforest. The pool is larger than it appears in the photos and crystal clear. Heaps of room for the kids to play and allow other guests to enjoy a swim. Overall a perfect place to relax and enjoy Palm Cove and the surrounding areas.

          Reviewed January 17, 2019

          See room deals

          9.6
          Exceptional
          Sandra from Australia
          Family with teens
          1 Bedroom Apartment
          Stayed 6 nights in January 2019

          Fabulous and spacious accommodation”

          Palm Cove is a great spot with a very relaxed vibe. Location is excellent (in middle of Cairns and Port Douglas) and definitely my pick as it is less busy. Sanctuary Palm Cove is amazing. Excellent accommodation complete with a great pool when it is stinger season in Far North Queensland. Apartments have everything you need and very comfortable. Highly recommended.

          Reviewed January 15, 2019

          See room deals

          8.0
          Excellent
          Antoinette from Australia
          Family with teens
          3 Bedroom Apartment
          Stayed 9 nights in June 2018

          As advertised, an absolute sanctuary in idyllic surrounds.”

          Lovely spacious apartment and friendly and efficient staff. Location perfect, walking distance to beach and main strip. Had a wonderful relaxing holiday here. On the down side, neither the phone nor tumble dryer in our apartment worked properly and neither was attended to during our stay after we reported them. Great to have WiFi but it was a bit patchy and dropped out. Swimming pool was advertised as heated which was a big deciding factor for us coming here, but it’s temperature was pretty cool. Spa is the same temperature as the pool.

          Reviewed July 02, 2018

          See room deals

          9.2
          Exceptional
          Jodie from United Kingdom
          Family with teens
          2 Bedroom Apartment
          Stayed 5 nights in May 2017

          Beautiful apartment. Wonderful stay”

          We had a beautiful apartment which was very spacious and very well equipped. The furnishings and fittings were great and we enjoyed our time spent in the apartment. The kitchen had everything we needed and the living space was huge. We really felt like we didn't want to leave.

          Reviewed June 05, 2017

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          8.4
          Excellent
          Michael from United Kingdom
          Family with young children
          2 Bedroom Apartment
          Stayed 3 nights in December 2016

          Luxury Appartment in beautiful surroundings”

          These apartments certainly have the wow factor. When checking in I was handed not just keys but also a remote control for the entrance gate which electronically opened as you drove into the complex. Then another tap of the remote control allowed you access to your secure parking spot beneath our apartment block. Once in the room we were blown away with the accomodation which had been left with the fold back patio doors wide open for that full open plan experience merging the balcony and beautiful gardens into the living/dining room. We even saw Kangaroos in the garden directly below our balcony one morning which was amazing to see!. Palm Cove beach and a good choice of restaurants is literally a 2 minute walk away. If we ever returned to the area we'd definitely stay here again.

          Reviewed January 03, 2017

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          8.8
          Excellent
          Annalees from Australia
          Family with young children
          2 Bedroom Apartment
          Stayed 6 nights in October 2016

          beautiful apartment with good facilities.”

          Huge, modern apartment.

          Reviewed October 12, 2016

          See room deals

          9.6
          Exceptional
          Susan from Australia
          Couple
          1 Bedroom Apartment
          Stayed 6 nights in June 2016

          Fantastic place to stay.”

          Fabulous, huge, very well equipped appartment, great kitchen , beautiful tropical gardens. Wonderful relaxing stay.

          Reviewed June 18, 2016

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          8.3
          Excellent
          Annika from Germany
          Couple
          1 Bedroom Apartment
          Stayed 4 nights in November 2015

          Deluxe, spacious apartment”

          Space, very clean and great location

          Nice resort but without any facilities. We stayed there for 4 nights and the apartment was not cleaned once. For such a high price I would expect at least clean towels on a daily basis.

          Reviewed December 07, 2015

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          10.0
          Exceptional
          Paul from United Kingdom
          Couple
          1 Bedroom Apartment
          Stayed 6 nights in January 2015

          Great place to stay”

          Great Apartment. Great Surroundings. Great Staff.

          Fantastic

          Reviewed February 03, 2015

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          10.0
          Exceptional
          DONGRONG from Australia
          Family with young children
          2 Bedroom Apartment
          Stayed 4 nights in December 2016

          很满意”

          房间很好 设施很好 只是晚上鸟叫太吵睡不着

          Reviewed December 30, 2016

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