8.2
Excellent
/10
(1,620 reviews)See what guests said
Housekeeping16
Car Park1
24-hour front desk1
See map
7.3

Very good

Location rating score

Very good location
Parking
FREE
Sanctuary Resort

"Very conveniently located, clean and spacious rooms, comfortable beds."

Ellise - August 8, 2019

Deluxe Queen Room Sanctuary Resort
 Sanctuary Resort
 Sanctuary Resort
See all 29 photos
Removed from saved list
Free Wi-Fi

Sanctuary Resort

250 Pacific Highway, North Boambee Valley, Coffs Harbour, Australia - See map
What guests are saying:Read all 1,620 reviews
Excellent service
8.0 rating for service
Very good comfort
7.6 room quality and comfort
Very good cleanliness
7.5 rating for cleanliness
Very good facilities on premise
7.0 facilities on premise

It’s really clean, it has a really good clean toilet and it’s always good to refresh a bit after the long drive!

CHRISTIAN | April 15, 2019

The facilities, location and motel itself were all great and we would highly recommend staying here!

Kimberly | March 21, 2020

The staff are very friendly, the pricing is great, our room was clean & nicely presented.

Stacey | December 11, 2019

It’s a really good place to stay for a night before you go to either Brisbane or Sydney.

CHRISTIAN | April 15, 2019

The husband and wife who own it or look after it were fantastic, a lovely couple.

Kristy | December 3, 2018

The room she allocated us was incredibly clean, quiet, comfortable and spacious.

Kimberly | March 21, 2020

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Daily housekeeping

  • Balcony/terrace

Cheaper than 95% of all properties in Coffs Harbour in the last 24 hoursCompared to 250 Coffs Harbour properties at Agoda for various dates
Value for money7.2
Distance to city center4 km.Km
Location rating7.3
Nearest airportCoffs Harbour Airport (CFS)
Distance to airport2.3 km

Rooms available at Sanctuary Resort

Very good
Room comfort & quality
7.6
Superior King Jacuzzi Non-Smoking
Superior King Jacuzzi Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 super king bed
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Queen Room with Two Queen Beds
Queen Room with Two Queen Beds
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 2 queen beds
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Executive Queen Room
Executive Queen Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Two-Bedroom Apartment
Two-Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Superior Family Room with Kitchen
Superior Family Room with Kitchen
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 queen bed and 2 single be...
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Apartment - Ground Floor
Apartment - Ground Floor
...
  • Room size: 70 m²/753 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds...
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Executive King
Executive King
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
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Superior Queen Room
Superior Queen Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 queen bed
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Superior Family Room
Superior Family Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 sofa bed and 1 single bed...
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Deluxe Queen Room
Deluxe Queen Room
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Sanctuary Resort?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out.

How do I get to Sanctuary Resort?

For those who wish to drive their own cars, Sanctuary Resort has a car park right on site for maximum convenience. Parking is free for guests.

What is the smoking policy at Sanctuary Resort?

Sanctuary Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Sanctuary Resort

  • 10.0
    Exceptional
    "I highly recommend staying here and I most definitely be back."

    Kristy | December 3, 2018

  • 9.2
    Exceptional
    "We stayed for the weekend & really enjoyed our stay here."

    Stacey | December 11, 2019

  • 10.0
    Exceptional
    Cleanliness
    "Service outstanding, very clean facility very comfortable"

    Hayes | August 22, 2018

Property ranking|Compared to 250 Coffs Harbour properties
See all rankings
Review score - United States
10.0/10
Cheapest price score
Room comfort score
7.6/10
Room size
28 sqm.
Better than
99
%
of Coffs Harbour properties
Better than
95
%
of Coffs Harbour properties
Better than
92
%
of Coffs Harbour properties
Bigger than
88
%
of Coffs Harbour properties
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Overall rating:
8.2
Excellent
1,620 reviews
Cleanliness
7.5
Facilities
7.0
Location
7.3
Read all reviews >
What travelers say they love:
Sanctuary Resort is a clean and comfortable accommodation op...
PETER from Australia
Business traveler
More about Sanctuary Resort

More about Sanctuary Resort

The Sanctuary Resort offers modern comfort on seven acres of tropical bush land. This 4-star hotel is ideally located in Coffs Harbour within a short walk of the central business district, giving guests easy access to shopping and nightlife. Each of the hotel's 38 guestrooms is well-furnished, spacious, and available in different unit sizes. Guests will appreciate the opportunity to have a drink at the bar and have a meal at the Treehouse Restaurant which features views of gardens and mountains. Also noteworthy is the beautiful swimming pool complete with a water slide. Located nearby are such attractions as the Coffs City Skydivers and Dorrigo National Park and Rainforest. The Coffs Harbour Butterfly House is also a welcome stop in this area.

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Most talked about facilities

Housekeeping
16 mentions
Internet
6 mentions
Food & Dining
4 mentions
Swimming Pool
4 mentions

What they offer

9.2
Exceptional
"Which room you get really changes how much you enjoy this ho..."

Natashja | November 30, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Treehouse Restaurant
Cuisine:Local
Menu:Buffet
Treehouse Restaurant - Breakfast
Cuisine:Local
Menu:A-la-carte

Property's guest policies

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Some helpful facts

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Reviews of Sanctuary Resort from real guests

Overall rating
8.2
Excellent
From 1620 reviews
8.8Service
8.3Cleanliness
8.2Room comfort and quality
Agoda Reviews (169)Booking.com Reviews (1451)
Rating via Agoda7.4
/
10
Cleanliness7.5
Facilities7.0
Location7.3
Room comfort and quality7.6
Service8.0
Value for money7.2
High score for Coffs Harbour
Rating
9+ Exceptional (20)
8-9 Excellent (12)
7-8 Very Good (32)
6-7 Good (19)
<6 Below Expectation (34)
Time of the year
Mar - May (21)
Jun - Aug (28)
Sep - Nov (21)
Dec - Feb (47)
All guests (169)
All room types
All languages

Show reviews that mention 

Showing 117 verified guest comments
12345
10.0
Exceptional
KATHRYN from Australia
Family with young children
Executive King
Stayed 2 nights in July 2012

Lovely renovated hotel”

Lovely renovated and clean quite room and came with a cot!

The hotel location was just 5 mins from central coffs harbour and very quite and clean. Staff were friendly and the room was cleaned every day. Big room for the family, we had room 7. Bed was comfortable, not sunken like some can be. Lounge and tables were all brand new too. Great value and I'd stay there again.

Reviewed July 31, 2012
10.0
Exceptional
PETER from Australia
Business traveler
Deluxe Queen Room
Stayed 1 night in September 2019

Exceptional”

Sanctuary Resort is a clean and comfortable accommodation option. The staff were friendly and helpful. The on site bar and restaurant offer a wide variety of tasty food as well as daily specials. There is also the option of a buffet breakfast which is definitely value for money.

Reviewed October 04, 2019
8.0
Excellent
TIMOTHY from Australia
Couple
Superior Queen Room
Stayed 2 nights in April 2013

quiet, comfortable and relaxing”

quiet location, good service and facilities, good food and relaxing

my wife and i enjoyed our stay at sanctuary resort. all facilities and staff were very good and we would certainly stay here again when next in coffs harbour.

Reviewed July 10, 2013
10.0
Exceptional
Vineesh from Australia
Couple
Deluxe Queen Room
Stayed 1 night in December 2018

Excellent Stay”

Nicely situated at Coffs Harbour. Very clean and friendly management.

Reviewed February 01, 2019
8.0
Excellent
Kim from Australia
Couple
Executive King
Stayed 1 night in December 2012

Staff were friendly. Facilities were clean.”

The room service of the on-site restaurant. The food was excellent

My stay was satisfactory. I would recommend Sanctuary Resort to family and friends as an affordable accommodation.

Reviewed January 02, 2013
10.0
Exceptional
Kristy from Australia
Solo traveler
Superior Queen Room
Stayed 1 night in December 2018

Exceptional”

The resort was wonderful, a big thumbs up. The rooms were big and spacious and very clean. The husband and wife who own it or look after it were fantastic, a lovely couple. I highly recommend staying here and I most definitely be back.

Reviewed December 03, 2018
7.0
Very good
Kylie from Australia
Solo traveler
Executive King
Stayed 2 nights in August 2014

Clean and tidy”

Location to hospital. Food was good. Friendly staff.

Clean, good sized room. Decor a little dated. Great food. Friendly staff. Walking distance to hospital (which was the reason for my visit to Coffs Harbour).

Reviewed July 28, 2015
10.0
Exceptional
Kelly from United States
Couple
Executive King
Stayed 1 night in September 2012

Pleasant surprise, completely remodeled interior. ”

Parking close to rooms, remodeled interior, quiet, delicious affordable restaurant on site.

I was a little worried at first with the outside, but the room looked brand new inside and was very roomy. Everyone who worked there was very friendly, and the restaurant had decent prices and selection. They even had bottles of wine for $15! Wish I had stayed there on the way to Brisbane as well.

Reviewed October 08, 2012
10.0
Exceptional
hang from Australia
Business traveler
Superior Queen Room
Stayed 1 night in March 2012

Beautiful place”

everything

although this was a short business trip, i loved every moment in the resort/hotel. very highly recommended.

Reviewed May 07, 2012
9.3
Exceptional
Monan from Australia
Couple
Executive King
Stayed 2 nights in March 2014

Nice and Comfortable”

pool, large bed, quite

It was overall a great hotel for any travellers, especially for families. Reasonable price. The hotel restaurant has pretty good food such as $25 steak meal and traditional Thai food.

Reviewed March 26, 2014
8.0
Excellent
helen from Australia
Couple
Superior Queen Room
Stayed 1 night in December 2012

Good hotel but bad service”

Nice room

Great refurbished hotel but the staff there aren't very switched on, nor should you expect great customer service but for the price we paid at peak (111dollars) it was good value. We did not have shampoo and they seemed disgruntled when we requested some. We were a little bothered by the proximity to the highway but surprised it wasn't that noisy at all. We enjoyed the pool there and it was nicely decorated. Still, would likely go again in peak season for the value if you're on a budget and not fussed by service standards. So overall - mediocre staff service, good hotel.

Reviewed January 02, 2013
7.3
Very good
Matthew from Australia
Solo traveler
Superior Queen Room
Stayed 1 night in November 2013

Great hotel, overpriced and poor quality restauran”

well appointed room, great size, great location

Great hotel with recently re-furbished rooms that on the inside are equal to any four star hotel. The room was huge and comfortable at a very good rate through Agoda - I'd definitely stay there again. The location is just outside the CBD so a car or taxi is needed to access any major nightlife/pubs, which in my case was a little restricted given the weather was atrocious. The restaurant was the only real downside - it asks for fine dining restaurant prices, but delivered poor quality food with ordinary service and no room service option.

Reviewed December 03, 2013
8.8
Excellent
Paul
Business traveler
Executive King
Stayed 1 night in June 2018

Convienient”

Great spot to stop on the way to or from Qld. Room was spotless and comfortable. Restaurant was very tasty and well priced with very friendly staff.

Reviewed June 18, 2018
6.8
Good
Lincoln from Australia
Family with young children
Superior Family Room
Stayed 2 nights in January 2017

Room was different to the website photos!”

when we arrived the staff was nice and check in was quick BUT we were allocated in a 1 bedroom apartment which they say it is actually a better type of room which we originally booked. HOWEVER what we have is a back room with the following features... 1. no proper door just a sliding glass door 2. an old aged bed nothing like the photo they had on the website 3. an aged fridge 4. a large bathroom but aged shower and screen and water temperature was not stable 5. a bedroom also aged. During our stay... a cockroach was found clawing along the wall. Overall not a good stay BUT Internet connection was good.

Reviewed January 07, 2017
8.8
Excellent
Yvette from Australia
Couple
Superior Queen Room
Stayed 2 nights in March 2016

Great stop!”

We ended up staying an extra night, room was very well presented & very clean! Staff were lovely. Perfect spot for us as we wanted that exact location. I will say, there was one little negative - beds so hard! Can I suggest put an extra layer of foam on it. Other than that we would stay again for sure!

Reviewed March 28, 2016
9.2
Exceptional
Natashja from Australia
Business traveler
Deluxe Queen Room
Stayed 1 night in November 2017

It is all about the room!”

Which room you get really changes how much you enjoy this hotel. Ground floor where room 5 is fantastic.

Reviewed November 30, 2017
9.0
Exceptional
Marvin from Australia
Family with young children
Superior Family Room with Kitchen
Stayed 3 nights in December 2012

Everything was great”

Setting, restaurant and pool and tennis and gym

We had a great few days there, we were in a hurry to go and see the fireworks on new years eve with the kids and even though the restaurant was busy, the chef made sure we had plenty of time to get to the fireworks. The meals were very nice. The staff were nice and all the facilities were very nice too. We will be returning again, we stayed in the 2 bedroom apartment next to the pool.

Reviewed January 05, 2013
8.0
Excellent
Laurie from United Kingdom
Solo traveler
Superior Queen Room
Stayed 1 night in August 2012

Cheap and cheerful”

Newly renovated, so comfortable and clean. Big comfy bed. Staff were lovely and helpful.

i was travelling for an interview, so what i needed was somewhere cheap and comfortable to stay the night. this was exactly what i got. the rooms, having been newly renovated, were large, spotlessly clean and had a massive tv and everything else you could need. free wifi also was a major plus. only con was that my window in the bathroom was slightly broken, so probably not the most secure room in the hostel, especially for a lone female traveller. otherwise great.

Reviewed August 27, 2012
9.0
Exceptional
Shirlie from Australia
Couple
Superior Queen Room
Stayed 2 nights in August 2012

Lovely bushland location, huge quiet rooms”

very good quality fittings & funiture, pleasant staff, free wifi, hot breakfas at very reasonable price.

Staff adaptable - our travel companions were friends only and accidently given queen bed - staff immedialtely changed them to a 2 queen bed room, no extra charge.

Reviewed August 25, 2012
8.0
Excellent
Simona from Thailand
Solo traveler
Superior Corporate Twin
Stayed 2 nights in November 2014

Updated Rooms”

Large room, twin queen size beds, location

Our stay at was very good, the room we had had been refurnished and it was very comfortable and updated. The staff were excellent and helpful. The dining room needs an update it still looks like it belongs in the 70's/80's, having said that $15 all you can eat buffet breakfast was good but only available to 9am Mon-Sat and 9:30am on Sundays (too early if you're on holidays).

Reviewed November 20, 2014
12345
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